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LogMeIn Pro by GoTo

LogMeIn Pro by GoTo

Overview

Recent Reviews

TrustRadius Insights

LogMeIn Pro has proven to be a versatile and reliable tool for remote access and management, according to user experiences. Users have …
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LogMeIn Pro- Review

8 out of 10
January 12, 2023
Incentivized
LogMeIn Pro is used by my IT Team to provide remote support to users. From a security stand-point, all users in my organsation do not have …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 14 features
  • Over-the-Internet remote session (15)
    9.1
    91%
  • Screen sharing (14)
    8.9
    89%
  • File transfer (14)
    7.8
    78%
  • Access to sleeping/powered-off computers (14)
    7.0
    70%

Reviewer Pros & Cons

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Pricing

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Individuals

$30.00

On Premise
per month

Power Users

$70.00

On Premise
per month

Small Businesses

$129.00

On Premise
per month

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

Logmein Pro Review - Get 14 Day Logmein Free Trial Here

YouTube
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Features

Remote Administration

Remote administration software is used to control a computer from a remote location.

7.6
Avg 8.2
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Product Details

What is LogMeIn Pro by GoTo?

LogMeIn Pro by GoTo Technical Details

Deployment TypesOn-premise
Operating SystemsWindows, Linux, Mac
Mobile ApplicationNo
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Comparisons

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Reviews and Ratings

(124)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

LogMeIn Pro has proven to be a versatile and reliable tool for remote access and management, according to user experiences. Users have benefited from the ability to log into their work computers remotely, enabling them to access servers, print documents, and retrieve files and programs without the need for a VPN setup or physical presence in the office. The software has also been utilized by technicians and IT teams to connect to client computers, install software/hardware, resolve issues, and troubleshoot software services on clients' servers.

Furthermore, LogMeIn Pro has been a valuable resource for individuals who frequently travel or work from different locations, providing them with secure access to their files from any device. It has also been used as a backup solution for the primary Remote Monitoring and Management system. The software's ease of use and secure connection have made it an ideal choice for various scenarios, such as supporting and training users in specific software applications, performing administrative tasks via remote screen sharing, and conducting remote troubleshooting and product demonstrations for clients. Additionally, LogMeIn Pro has addressed vulnerabilities and security issues associated with other remote tools, making it a trusted option for those concerned about data protection.

Attribute Ratings

Reviews

(1-1 of 1)
Companies can't remove reviews or game the system. Here's why
February 27, 2020

LogMeIn Pro - logged in!

Riva Schwartz | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I sometimes work from home and this way I can log into my work computer and have access to the server and print documents for the assistant to retrieve and no one even knows I am not in the office. I have also been able to do file transferring between computers, even complete software programs.
  • Gives access to a host computer.
  • It allows document transferring, even programs.
  • The floating bar at the top sometimes covers the work in progress.
  • The resolution could be better.
Perfect for working remotely. It allows you to flip between user's computers.

If I copy from the host computer it can be pasted to a user's computer, but not vice versa, that would be useful.
Remote Administration (5)
100%
10.0
Screen sharing
100%
10.0
File transfer
100%
10.0
Instant message
100%
10.0
Over-the-Internet remote session
100%
10.0
Remote management of servers & workstations
100%
10.0
  • I can work at off-hours, so time optimization.
  • I can take a day off --- YAY!!!!
I haven't used any others.
They always answer the phone!!! That is a rarity these days. I don't call often but whenever I do I get a quick answer.
2
President
Office Manager
1
no tech experience necessary
  • remote useage
  • When working remotely, clients do not need to know I am not in the office
  • more remote work
It works great
No
  • Price
It was offered as a promo for a very small amount for the first year. After that, I was "invested" in it and pay the annual fee
would not bother to change
  • Implemented in-house
No
Change management was minimal
  • printer software on new computers have to be specifically enabled
Be aware if you have dual monitors on the host, you can only view one at a time on remote, but it is easy to toggle back and forth
  • no training
yes, easy, very intuitive
just right for this type of product
No - we have not done any customization to the interface
No - we have not done any custom code
No
Easy to use, the techs answer the phone with virtually no hold time, no need to pay for premium support - their regular support is premium
No
All their support is exceptional
  • everything is easy
  • log in and go
  • after an update, the task bar item doesn't execute, until a reboot, this could be changed as most windows programs don't have this issue
Very easy and intuitiive
The view is a little blurry. The resolution could be better
Always there as long as there is an internet connection
It loads quickly,
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