Best Remote Tool for Corporate Use
As for Live bot production support, it is necessary to take remote sessions of the production machines. LogMeIn Pro's GotoResolve is used …
Starting at $30 per month
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Popular Features
- Over-the-Internet remote session (15)9.191%
- Screen sharing (14)8.989%
- File transfer (14)7.878%
- Access to sleeping/powered-off computers (14)7.070%
Reviewer Pros & Cons
Pricing
Individuals
$30.00
On Premise
per month
Power Users
$70.00
On Premise
per month
Small Businesses
$129.00
On Premise
per month
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Demos
Logmein Pro Review - Get 14 Day Logmein Free Trial Here
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Product Details
- About
- Tech Details
What is LogMeIn Pro by GoTo?
LogMeIn Pro by GoTo Technical Details
| Deployment Types | On-premise |
|---|---|
| Operating Systems | Windows, Linux, Mac |
| Mobile Application | No |
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Reviews and Ratings
(124)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
LogMeIn Pro has proven to be a versatile and reliable tool for remote access and management, according to user experiences. Users have benefited from the ability to log into their work computers remotely, enabling them to access servers, print documents, and retrieve files and programs without the need for a VPN setup or physical presence in the office. The software has also been utilized by technicians and IT teams to connect to client computers, install software/hardware, resolve issues, and troubleshoot software services on clients' servers.
Furthermore, LogMeIn Pro has been a valuable resource for individuals who frequently travel or work from different locations, providing them with secure access to their files from any device. It has also been used as a backup solution for the primary Remote Monitoring and Management system. The software's ease of use and secure connection have made it an ideal choice for various scenarios, such as supporting and training users in specific software applications, performing administrative tasks via remote screen sharing, and conducting remote troubleshooting and product demonstrations for clients. Additionally, LogMeIn Pro has addressed vulnerabilities and security issues associated with other remote tools, making it a trusted option for those concerned about data protection.
Attribute Ratings
Reviews
(1-2 of 2)Companies can't remove reviews or game the system. Here's why
I use this software for unattended remote access to two iMacs at a satellite location of ours. It is a fairly inexpensive and easy to use solution for unattended remote access. Good performance, super easy to implement, auto-renewal feature.
- Good performance - renders remote computer with very little latency
- Was very easy to implement on both guest and host computers
- Subscription is fairly reasonable for this type of software
- One thing that is sometimes difficult is the setup of LogMeIn on Macs after an update - I know it is for security, but sometimes after a LogMeIn update, I will have to walk the end-user through "allowing" LogMeIn to access a few services on the Mac
- Possibly a discounted subscription rate after certain timeframe would be cool
- Other than these two items, not much else - LogMeIn works very well for what it's supposed to do
48.57142857142857%
4.9
- not sure on a measurable ROI, but LogMeIn has definitely been a useful tool for our one satellite office where there are two devices that require unattended remote access
- only negative I can think of, cost-wise, is that the cost of ALL remote access software jumped a number of years back where suddenly there were no longer any free options
- TeamViewer, VNC Connect, Microsoft Remote Desktop Connection Manager (RDCMan), GoToMyPC and Splashtop
LogMeIn works well for small number of devices that need unattended remote access. For cost, LogMeIn in similar to GoToMyPC - works about the same - has similar features for about same cost
- gaining remote access
- signing into the site
- file transfers
- after an update to LogMeIn, sometimes difficult on Macs to walk end-users through allowing services so LogMeIn will work again
Yes
I have never had to use it, but I imagine it works fine, similar to GoToMyPC mobile version
February 27, 2020
LogMeIn Pro - logged in!
I sometimes work from home and this way I can log into my work computer and have access to the server and print documents for the assistant to retrieve and no one even knows I am not in the office. I have also been able to do file transferring between computers, even complete software programs.
- Gives access to a host computer.
- It allows document transferring, even programs.
- The floating bar at the top sometimes covers the work in progress.
- The resolution could be better.
100%
10.0
- I can work at off-hours, so time optimization.
- I can take a day off --- YAY!!!!
I haven't used any others.
2
President
Office Manager
1
no tech experience necessary
- remote useage
- When working remotely, clients do not need to know I am not in the office
- more remote work
No
- Price
It was offered as a promo for a very small amount for the first year. After that, I was "invested" in it and pay the annual fee
would not bother to change
- Implemented in-house
No
Change management was minimal
- printer software on new computers have to be specifically enabled
- no training
yes, easy, very intuitive
No - we have not done any customization to the interface
No - we have not done any custom code
No
Easy to use, the techs answer the phone with virtually no hold time, no need to pay for premium support - their regular support is premium
No
All their support is exceptional
- everything is easy
- log in and go
- after an update, the task bar item doesn't execute, until a reboot, this could be changed as most windows programs don't have this issue