Best Remote Tool for Corporate Use
As for Live bot production support, it is necessary to take remote sessions of the production machines. LogMeIn Pro's GotoResolve is used …
Starting at $30 per month
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Popular Features
- Over-the-Internet remote session (15)9.191%
- Screen sharing (14)8.989%
- File transfer (14)7.878%
- Access to sleeping/powered-off computers (14)7.070%
Reviewer Pros & Cons
Pricing
Individuals
$30.00
On Premise
per month
Power Users
$70.00
On Premise
per month
Small Businesses
$129.00
On Premise
per month
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Demos
Logmein Pro Review - Get 14 Day Logmein Free Trial Here
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Product Details
- About
- Tech Details
What is LogMeIn Pro by GoTo?
LogMeIn Pro by GoTo Technical Details
| Deployment Types | On-premise |
|---|---|
| Operating Systems | Windows, Linux, Mac |
| Mobile Application | No |
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Reviews and Ratings
(124)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
LogMeIn Pro has proven to be a versatile and reliable tool for remote access and management, according to user experiences. Users have benefited from the ability to log into their work computers remotely, enabling them to access servers, print documents, and retrieve files and programs without the need for a VPN setup or physical presence in the office. The software has also been utilized by technicians and IT teams to connect to client computers, install software/hardware, resolve issues, and troubleshoot software services on clients' servers.
Furthermore, LogMeIn Pro has been a valuable resource for individuals who frequently travel or work from different locations, providing them with secure access to their files from any device. It has also been used as a backup solution for the primary Remote Monitoring and Management system. The software's ease of use and secure connection have made it an ideal choice for various scenarios, such as supporting and training users in specific software applications, performing administrative tasks via remote screen sharing, and conducting remote troubleshooting and product demonstrations for clients. Additionally, LogMeIn Pro has addressed vulnerabilities and security issues associated with other remote tools, making it a trusted option for those concerned about data protection.
Attribute Ratings
Reviews
(1-3 of 3)Companies can't remove reviews or game the system. Here's why
February 27, 2020
LogMeIn Pro - logged in!
I sometimes work from home and this way I can log into my work computer and have access to the server and print documents for the assistant to retrieve and no one even knows I am not in the office. I have also been able to do file transferring between computers, even complete software programs.
- Gives access to a host computer.
- It allows document transferring, even programs.
- The floating bar at the top sometimes covers the work in progress.
- The resolution could be better.
100%
10.0
- I can work at off-hours, so time optimization.
- I can take a day off --- YAY!!!!
I haven't used any others.
2
President
Office Manager
1
no tech experience necessary
- remote useage
- When working remotely, clients do not need to know I am not in the office
- more remote work
No
- Price
It was offered as a promo for a very small amount for the first year. After that, I was "invested" in it and pay the annual fee
would not bother to change
- Implemented in-house
No
Change management was minimal
- printer software on new computers have to be specifically enabled
- no training
yes, easy, very intuitive
No - we have not done any customization to the interface
No - we have not done any custom code
No
Easy to use, the techs answer the phone with virtually no hold time, no need to pay for premium support - their regular support is premium
No
All their support is exceptional
- everything is easy
- log in and go
- after an update, the task bar item doesn't execute, until a reboot, this could be changed as most windows programs don't have this issue
LogMeIn is currently used by a small group of employees, including members from the accounting, sales and management teams. Our IT infrastructure is quite old, and didn't provide easy options for working remotely. LogMeIn offered a simple, secure and user-friendly solution that gave our workforce some additional flexibility and bandwidth as far as accessing information and completing certain tasks without having to be physically present in the office.
- It's easy to access and manage files remotely.
- I can use and administer multiple machines from a single account.
- Price could be a little more competitive.
- Screen resolution is spotty, especially on Mac.
60.71428571428571%
6.1
- Excellent ROI -- the increased productivity more than pays the cost of the subscriptions.
- Remote access has resulted in increased revenue because the sales team can respond to customers and create proposals from any location.
- TeamViewer and GoToMyPC
LogMeIn has the edge over TeamViewer and GoToMyPC when it comes to accessing/managing multiple machines. The interface is much cleaner and, at least in my experience, connectivity through LogMeIn has proven to be quite a bit more reliable than the other solutions. The one area where GoToMyPC may have an advantage is in its offering of month-to-month subscriptions; LogMeIn requires an annual subscription for the business plan.
January 20, 2020
LogMeIn Pro - Great tool, but a bit pricey.
Across the entire organization, we solve problems of remote access and use it as a backup resource to our primary RMM.
- Remote access is very fast.
- Installer is easy to implement.
- Pricing is very high, and is one of the reasons it got demoted at our organization.
- Not having file transfer on the main remote screen, but having to switch back is awkward.
76.42857142857143%
7.6
- It has been a positive in having more than one remote control tool.
- Negatively, again, the cost is so much that we reduced it to servers only.
- Kaseya Virtual System Administrator (VSA)
Well, the inventory aspect of LMI is not as robust and detailed as Kaseya. Also, the placement of key tools like the command line, and file transfer, outside of the window is annoying.