Great product for Qual Researchers
I am part of the research team in the bank specifically focussing on Design Research. A large part of my job is doing qualitative research …
Overview
What is Lookback?
Lookback is a UX research platform for mobile & desktop moderated and unmoderated research, from the company of the same name in Palo Alto.
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Pricing
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What is Lookback?
Lookback is a UX research platform for mobile & desktop moderated and unmoderated research, from the company of the same name in Palo Alto.
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Demos
Lookback user demo
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Lookback Demo
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SGUET memories lookback demo
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Lookback Demo
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2016 New Year's Eve Firework Demo Lookback
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Carl Littke: Lookback -- June Devshop London
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Product Details
- About
- Tech Details
What is Lookback?
Lookback Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
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(5)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Recommendations
Users have made several recommendations for Lookback based on their experiences. Some common suggestions include exploring other competitors to find a tool that better suits their needs, considering specific needs and budget when choosing a user testing service, and improving the chat functionality.
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Exploring other competitors: Users have recommended exploring other competitors to Lookback in order to find a tool that better suits their needs. While they acknowledge that Lookback is a simple tool to use, they suggest considering alternative options to ensure the best fit for their requirements.
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Considering specific needs and budget: Reviewers advise potential users to carefully consider their specific needs and budget when selecting a user testing service. They emphasize the importance of finding a tool that aligns with their unique requirements and financial constraints.
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Improving chat functionality: Users have expressed frustration over the inability to minimize the chat portion during live sessions. They recommend enhancing the chat functionality to provide a more seamless user experience.
Overall, customer feedback suggests that while Lookback is perceived as a simple tool to use, users should explore other competitors, evaluate their specific needs and budget, and potentially seek improvements in the chat functionality.
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