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Users have found that the software is extremely helpful in performing in-depth searches to locate emails with specific keywords. They …
Starting at $49.80 per user
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What is Lookeen Desktop Search?
Lookeen is desktop and enterprise search technology, with particular strength in Outlook and Exchange Server search. Lookeen uses its index to search and retrieve data from diverse sources across the enterprise to save companies time and money. It is offered…
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Standard Edition
$49.80
On Premise
per user
Business Edition
$98.77
On Premise
per user
Enterprise Edition
$138.04
On Premise
per user
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://lookeen.com/shop.html
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- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Details
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What is Lookeen Desktop Search?
Lookeen is desktop and enterprise search technology, with particular strength in Outlook and Exchange Server search. Lookeen uses its index to search and retrieve data from diverse sources across the enterprise to save companies time and money. It is offered as a stand-alone desktop or server solution, and can also be fully integrated into Microsoft Outlook.
Lookeen is compatible with virtual desktop environments such as those provided by Citrix or VMware. This solution is able to provide the same comprehensive search in virtual environments.
The vendor’s value proposition is that Lookeen’s enterprise search solution helps companies with rapid and secure access to important information, which enables workers to take action, make informed decisions, and complete tasks efficiently.
Lookeen Desktop Search Features
- Supported: Microsoft Outlook email search
- Supported: Desktop search
- Supported: Enterprise Search and search in Virtual desktop environments
Lookeen Desktop Search Screenshots
Lookeen Desktop Search Videos
Introduction to Desktop Search with Lookeen
Introduction to Outlook Search with Lookeen
How to setup your search index
How to download and install Lookeen
Lookeen Desktop Search Integrations
- Windows Server
- Microsoft Exchange
- Microsoft Outlook
Lookeen Desktop Search Technical Details
| Deployment Types | On-premise |
|---|---|
| Operating Systems | Windows |
| Mobile Application | No |
| Supported Countries | United States, Canada, United Kingdom, Australia, Germany, Netherlands, France |
| Supported Languages | German, English |
Lookeen Desktop Search Downloadables
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
- Recommendations
Users have found that the software is extremely helpful in performing in-depth searches to locate emails with specific keywords. They consider it more efficient than the search system offered by Outlook. This makes it a valuable tool for staff members who have multiple mailboxes or PST files that require searching and locating items. The software's own index allows users to search both Outlook emails and files stored in folders, making the searches fast and reliable when functioning properly. Despite some users experiencing issues with missing files, the software has been overall effective in finding and fetching the necessary files, emails, and attachments for work.
The software is particularly beneficial for business positions that involve writing numerous emails and managing multiple contacts. Users appreciate its ability to search for both emails and files, providing a comprehensive searching solution. It has proven to be especially useful for finding mail across multiple mailboxes and locating items that were archived a long time ago, making it easier to retrieve important information. These features have made the software an indispensable tool for professionals who rely on efficient email management and need a reliable way to quickly search and find specific emails or files.
Efficient searching through multiple PST files: Many users have found that Lookeen enables efficient searches across multiple PST files, making it effortless to locate the desired information. This feature has been highly praised by numerous reviewers for its effectiveness and time-saving capabilities.
Fast and visually appealing search results: Users consistently commend Lookeen for delivering fast search results displayed in a visually appealing color-coded window. The seamless combination of speed and aesthetics provides an enjoyable user experience while ensuring optimal productivity.
Good software support: A significant number of users express their satisfaction with Lookeen's exceptional software support. They appreciate the extensive knowledge, friendly demeanor, and patient assistance provided by the support team. Their positive experiences contribute to the overall positive perception of Lookeen as a reliable product.
Cons:
- Lack of Upgrade Information: Some users have expressed frustration about not being informed about the upcoming release of Lookeen 12 shortly after purchasing Lookeen 10 and having to pay for the upgrade. They feel that the company should have provided them with a free upgrade considering their recent purchase.
- Poor Customer Service: Several reviewers have mentioned disappointment in the lack of response from Lookeen's customer service. They believe that the company does not value its customers and accuse them of theft, negatively impacting their overall experience with the product.
- Indexing Process and Performance Issues: Users have experienced problems with the indexing process and performance of Lookeen. It took around 48 hours to index 1 TB of email archives and files for one user, while another had to re-index everything due to an index corruption in one folder. Additionally, some users noted significant computer slowdown when Lookeen is indexing, leading them to schedule indexing outside work hours.
Based on user reviews, Lookeen receives the following recommendations:
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Users find Lookeen worth recommending if the customer service is responsive and transparent. They appreciate positive experiences with Lookeen's customer support.
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Lookeen is highly recommended as a better alternative search engine for Outlook mailboxes. It is considered a suitable replacement after encountering issues with Windows Search.
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Users suggest improvements to the installation process of Lookeen, mentioning that it can be confusing. They would also like to see additional features, such as the capability to selectively re-index files and folders.
Overall, users have a mix of positive and negative experiences with Lookeen. They appreciate its search functionality, color-coded window, and filters. However, they also encountered issues such as time-consuming initial indexing, index corruption, constant background refreshing, discrepancies, and tech support problems.