Looker Reviews

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190 Ratings
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Score 8.2 out of 100

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TrustRadius Top Rated for 2021

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Reviews (1-25 of 65)

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May 14, 2021
Johnny Pelter | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Building dashboards
  • Great interface that is simple enough
  • Can collaborate with other teammates
  • Can be slow at times
  • Takes a lot of upfront investment.
  • Better on the go and mobile tools.
Read Johnny Pelter's full review
April 07, 2021
Joe Hughes | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Provides interesting data, provided the databases exist for it to be sliced.
  • Delivery system is relatively easy to use.
  • Customers can pick up the report creation pretty quickly.
  • API is difficult to use, especially with auth problems.
  • The LookMLs can be confusing with referenced objects.
  • Maintaining on-prem servers requires a lot of maintenance.
  • In the cloud the data writes slowly.
Read Joe Hughes's full review
May 19, 2021
salman inamdar | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • It's simple to build a dashboard, save your favourites, and search for new content by visiting the spaces of your colleagues.
  • I really like how you can create your own measurements and dimensions.
  • I really appreciate the fantastic layout of the graph into Looker; I often copy and paste graphs from it into ppt. The fact that you can play with the Axis adds to the game's appeal.
  • It's also how we get data into spreadsheets.
  • Another time-consuming aspect is [those] table calculations are not saved, so they must be re-written whenever I run a new query or delete a table.
  • I wish there were more customization options for visualisations and more control over how data is displayed within the various visualisation options.
  • In comparison to other tools we've used, the visualisation options appear to be somewhat restricted.
Read salman inamdar's full review
May 08, 2021
Elizabeth Turner | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • It is simple to set up and create normal dashboards and graphs.
  • You can build from the templates or customize, the options are endless.
  • Interface is simple and easy to use.
  • Can be slow at times.
  • The set up initially can be tough.
  • Customizing visualization could be improved.
Read Elizabeth Turner's full review
May 03, 2021
Greg Alder | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • The core-visibility lets you monitor your entire workflow along with live data.
  • The user interface makes the task of figuring out the data easy.
  • Find the relevant data that your business needs.
  • Build models on the fly.
  • Customer service could be more responsive.
  • Platform can be expensive depending on the level of your business.
Read Greg Alder's full review
May 01, 2021
Jun Nguyen | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Looker is easy to learn which is helpful because I can show other members of our team how to edit existing charts and graphs or reports.
  • Looker customer service team is very supportive and helpful for us.
  • Looker saves us a lot of time
  • Some of the customization tools for graphs and charts could be improved.
  • Could have a cheaper version is people are using for less complicated tasks.
Read Jun Nguyen's full review
April 07, 2021
Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • It makes it easy for administrators to improve platform adoption as it is easy to integrate in the existing system.
  • It has the ability to create and periodically update the data cache within the database
  • They have a very good chat support system
  • It is very expensive
  • There are not a lot of trainings or documentation available
  • Not a lot of customisation is possible with this tool
Read this authenticated review
November 17, 2020
Kevin Yip | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • It allows you to create looks for routine focus analysis.
  • It allows you to build a dashboard simply by combining looks.
  • The reports are easily shared simply by forwarding the link.
  • Your work will unlikely be altered by other people with the option of 'Explore Here'.
  • The charts are pretty basic.
  • Presenting KPIs on the dashboard requires combining different 'looks' instead of one look including all.
  • 'Look' cannot be exported in PDF format.
  • It requires a lot of work to include multimedia.
  • It requires good knowledge of SQL. (but once everything has been built, the users do not need it.)
  • Deep learning curve.
Read Kevin Yip's full review
October 03, 2019
Dustin Hovey | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • It's user-friendly enough to democratize data for the entire organization; it's functional enough to be used by all users regardless of their experience with BI tools.
  • Ability to quickly connect to data sources without heavy back-end data engineering requirements.
  • Filters, visualization and data elements keep all of the information front and center and logically ordered for a power user.
  • It can be difficult to customize the visualizations.
  • Security groups and content restrictions can be confusing to set up and maintain.
  • The tool can slow down for large and complex queries.
Read Dustin Hovey's full review
September 27, 2019
Maddie Morris | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Easily modify saved reports to highlight specific points of interest.
  • Report across multiple clients, lead paths and referral objects.
  • Save reports to come back to frequently visited reports for real time updates.
  • It was definitely tricky getting started. However, once you learn how the system classifies and organizes, it gets a lot easier.
  • Sometimes Looker takes too long to load, and as a result won't find the object you're looking for.
  • Occasional run-ins with the spinning wheel of death.
Read Maddie Morris's full review
September 14, 2019
Jasmeet S Babra | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Email schedules for reports.
  • Dashboard reporting.
  • New and advanced charting, and analytical capabilities.
  • It does very well with query optimization and displaying results.
  • More charting colors and default scheme options.
Read Jasmeet S Babra's full review
September 13, 2019
Jacob Rasmussen | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • We were able to create a data model that was consistent with all users.
  • We were able to customize our dashboards to our needs.
  • Very simple tasks are very complicated in Looker. It is complicated for users to be able to create their own calculation, as these measures have to be added to the data model.
  • Very simple calculations are complicated to add to the data model.
Read Jacob Rasmussen's full review
August 09, 2019
Shelby Bowden | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Great management of complex and large amounts of data.
  • Stunning visuals.
  • Easy sharing of products and results.
  • Mobile version is not the same caliber as the full version.
  • Usage can become complex when performing unusual processes.
  • Loading data can sometimes take a while.
Read Shelby Bowden's full review
September 18, 2019
Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • It's on-demand and in the cloud, we don't have to mess with AMIs or scaling issues
  • Looker's data domain creating tool is better than anything we've seen
  • LookML, Looker's specialized language is incredibly extensible and allows us to connect and visualize almost any data type
  • Looker is expensive
  • Looker's solution is pretty much set, they come out with new features, but because it's hosted, you don't have a ton of extensibility
  • Creating public dashboards seem a bit difficult
Read this authenticated review
September 28, 2019
Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Great place to combine all your data and make sources talk to each other.
  • The dashboard building is very easy and gives you a chance to create and judge any data you need.
  • With the reports, you can set up a save and then have them emailed to you automatically. It is a fantastic way of not having to recreate things all the time.
  • It takes quite a bit of time to set up initially and the onboarding process is long.
  • You need to have an internal team that is dedicated to just setting it up and getting the rest of the people on board.
  • The reports take some time to build initially and it's not overly intuitive.
Read this authenticated review
September 28, 2019
Anonymous | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Segmentation of users when feeding in product usage data.
  • Segmentation of high value, medium value, and low-value customers based on financial data feeds.
  • Giving everyone in the organization access to the same data for better collaboration and understanding.
  • The "looks" can be difficult to create and understand.
  • Seems to run slow in our environment. Takes a long time to load large data sets.
  • Could come with more dashboard/graph capabilities depending on which data fields you're using.
Read this authenticated review
September 28, 2019
Anonymous | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Bring in data from different systems.
  • Allow users to drill into reports and view the underlying data.
  • Combine reports into custom dashboards.
  • Difficult to display data in custom formats.
  • Data needs to join on a single key instead of just showing what you want.
  • Overly complex with difficult learning curve.
Read this authenticated review
December 08, 2018
Purav Vaidya | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Excellent visualizations.
  • Support for desktop as well as mobile.
  • Integration with different data sources.
  • It is very expensive and it is not for small teams. The tool is only relevant for large teams.
  • There are not a lot of training opportunities or documentation available.
  • Customization of visualizations is sometimes difficult.
Read Purav Vaidya's full review

Feature Scorecard Summary

Pixel Perfect reports (54)
7.3
Customizable dashboards (63)
7.9
Report Formatting Templates (51)
7.7
Drill-down analysis (64)
7.6
Formatting capabilities (63)
7.5
Integration with R or other statistical packages (27)
7.4
Report sharing and collaboration (65)
8.0
Publish to Web (51)
8.2
Publish to PDF (53)
7.6
Report Versioning (40)
8.0
Report Delivery Scheduling (60)
7.8
Pre-built visualization formats (heatmaps, scatter plots etc.) (61)
7.8
Location Analytics / Geographic Visualization (53)
7.6
Predictive Analytics (6)
4.6
Multi-User Support (named login) (61)
7.5
Role-Based Security Model (59)
7.8
Multiple Access Permission Levels (Create, Read, Delete) (59)
7.4
Responsive Design for Web Access (41)
7.4
Dedicated iOS Application (1)
5
Dedicated Android Application (1)
5
Dashboard / Report / Visualization Interactivity on Mobile (38)
7.5

What is Looker?

Looker is a business intelligence application with an analytics-oriented application server that sits on top of relational data stores. The Looker platform includes an end-user interface for exploring data, a reusable development paradigm for creating data discovery experiences and an extensible API set so the data can exist in other systems.

Looker Features

BI Platform Features

Has featureAdministration via Web Interface
Has featureLive Connection to External Data
Has featureIn-memory data model
Has featureMulti-Data Source Reporting (Blending)
Has featureData warehouse / dictionary layer

Supported Data Sources Features

Has featureOracle
Has featureMS SQL Server
Has featureIBM DB2
Has featurePostgres
Has featureMySQL
Has featureCloudera Hadoop
Has featureHortonworks Hadoop
Has featureEMC Greenplum
Has featureIBM Netezza
Has featureHP Vertica
Has featureParAccel
Has featureSAP Hana
Has featureTeradata
Has featureSage 500
Has featureSAP

BI Standard Reporting Features

Has featurePixel Perfect reports
Has featureCustomizable dashboards
Has featureReport Formatting Templates

Ad-hoc Reporting Features

Has featureDrill-down analysis
Has featureFormatting capabilities
Has featureIntegration with R or other statistical packages
Has featureReport sharing and collaboration

Report Output and Scheduling Features

Has featurePublish to Web
Has featurePublish to PDF
Has featureOutput Raw Supporting Data
Has featureReport Versioning
Has featureReport Delivery Scheduling

Data Discovery and Visualization Features

Has featurePre-built visualization formats (heatmaps, scatter plots etc.)
Has featureLocation Analytics / Geographic Visualization
Has featureSupport for Machine Learning models
Has featureIntegration with R or other statistical packages

Access Control and Security Features

Has featureMulti-User Support (named login)
Has featureRole-Based Security Model
Has featureMultiple Access Permission Levels (Create, Read, Delete)
Has featureReport-Level Access Control
Has featureTable-Level Access Control (BI-layer)
Has featureField-Level Access Control (BI-layer)

Mobile Capabilities Features

Has featureResponsive Design for Web Access
Has featureDashboard / Report / Visualization Interactivity on Mobile

Looker Screenshots

Looker Video

See the simple process of connecting your database to Looker and gaining insights to your data with Rafael Jara-Simkin of Looker. With the yaml based modeling language, LookML, your business logic is easily repeatable and reusable, allowing your analysts to better leverage the data and save time from writing SQL queries. Easily visualize your data sets and create dashboards, connecting your organization's teams to better collaborate and gain insight.

Looker Downloadables

Looker Competitors

Looker Pricing

  • Does not have featureFree Trial Available?No
  • Does not have featureFree or Freemium Version Available?No
  • Has featurePremium Consulting/Integration Services Available?Yes
  • Entry-level set up fee?No

Must contact sales team for pricing.

Looker Support Options

 Free VersionPaid Version
Live Chat
Forum/Community
FAQ/Knowledgebase
Video Tutorials / Webinar

Looker Technical Details

Deployment Types:On-premise, SaaS
Operating Systems: Windows, Linux, Mac
Mobile Application:No
Supported Countries:United States, Canada, United Kingdom, Mexico, Germany, France, Australia, New Zealand, South Africa, Brazil
Supported Languages: English

Frequently Asked Questions

What is Looker?

Looker is a BI application with an analytics-oriented application server that sits on top of relational data stores. It includes an end-user interface for exploring data, a reusable development paradigm for data discovery, and an API for supporting data in other systems.

What is Looker's best feature?

Reviewers rate Publish to Web highest, with a score of 8.2.

Who uses Looker?

The most common users of Looker are from Mid-size Companies and the Computer Software industry.