Looker Reviews

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Score 8.3 out of 100

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Reviews (1-25 of 53)

Dustin Hovey | TrustRadius Reviewer
October 03, 2019

Data and Reporting Made Easy

Score 8 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • It's user-friendly enough to democratize data for the entire organization; it's functional enough to be used by all users regardless of their experience with BI tools.
  • Ability to quickly connect to data sources without heavy back-end data engineering requirements.
  • Filters, visualization and data elements keep all of the information front and center and logically ordered for a power user.
  • It can be difficult to customize the visualizations.
  • Security groups and content restrictions can be confusing to set up and maintain.
  • The tool can slow down for large and complex queries.
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Kevin Yip | TrustRadius Reviewer
October 03, 2019

Solid performer

Score 7 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • It allows you to create looks for routine focus analysis.
  • It allows you to build a dashboard simply by combining looks.
  • The reports are easily shared simply by forwarding the link.
  • Your work will unlikely be altered by other people with the option of 'Explore Here'.
  • The charts are pretty basic.
  • Presenting KPIs on the dashboard requires combining different 'looks' instead of one look including all.
  • 'Look' cannot be exported in PDF format.
  • It requires a lot of work to include multimedia.
  • It requires good knowledge of SQL. (but once everything has been built, the users do not need it.)
  • Deep learning curve.
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Maddie Morris | TrustRadius Reviewer
September 27, 2019

Excellent Social Sharing & Reporting Platform

Score 8 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Easily modify saved reports to highlight specific points of interest.
  • Report across multiple clients, lead paths and referral objects.
  • Save reports to come back to frequently visited reports for real time updates.
  • It was definitely tricky getting started. However, once you learn how the system classifies and organizes, it gets a lot easier.
  • Sometimes Looker takes too long to load, and as a result won't find the object you're looking for.
  • Occasional run-ins with the spinning wheel of death.
Read Maddie Morris's full review
Jacob Rasmussen | TrustRadius Reviewer
September 13, 2019

A great tool that requires a ton of resources to deploy and maintain

Score 5 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • We were able to create a data model that was consistent with all users.
  • We were able to customize our dashboards to our needs.
  • Very simple tasks are very complicated in Looker. It is complicated for users to be able to create their own calculation, as these measures have to be added to the data model.
  • Very simple calculations are complicated to add to the data model.
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Shelby Bowden | TrustRadius Reviewer
August 09, 2019

Looker - taking a closer look at your organization!

Score 8 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Great management of complex and large amounts of data.
  • Stunning visuals.
  • Easy sharing of products and results.
  • Mobile version is not the same caliber as the full version.
  • Usage can become complex when performing unusual processes.
  • Loading data can sometimes take a while.
Read Shelby Bowden's full review
Anonymous | TrustRadius Reviewer
September 18, 2019

Looker is the tool you're looking for... if you can afford it.

Score 10 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • It's on-demand and in the cloud, we don't have to mess with AMIs or scaling issues
  • Looker's data domain creating tool is better than anything we've seen
  • LookML, Looker's specialized language is incredibly extensible and allows us to connect and visualize almost any data type
  • Looker is expensive
  • Looker's solution is pretty much set, they come out with new features, but because it's hosted, you don't have a ton of extensibility
  • Creating public dashboards seem a bit difficult
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Anonymous | TrustRadius Reviewer
September 28, 2019

Great robust product that helps scale

Score 9 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Great place to combine all your data and make sources talk to each other.
  • The dashboard building is very easy and gives you a chance to create and judge any data you need.
  • With the reports, you can set up a save and then have them emailed to you automatically. It is a fantastic way of not having to recreate things all the time.
  • It takes quite a bit of time to set up initially and the onboarding process is long.
  • You need to have an internal team that is dedicated to just setting it up and getting the rest of the people on board.
  • The reports take some time to build initially and it's not overly intuitive.
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Anonymous | TrustRadius Reviewer
September 28, 2019

Good data warehouse, but lacking some benefits

Score 6 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Segmentation of users when feeding in product usage data.
  • Segmentation of high value, medium value, and low-value customers based on financial data feeds.
  • Giving everyone in the organization access to the same data for better collaboration and understanding.
  • The "looks" can be difficult to create and understand.
  • Seems to run slow in our environment. Takes a long time to load large data sets.
  • Could come with more dashboard/graph capabilities depending on which data fields you're using.
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Anonymous | TrustRadius Reviewer
September 28, 2019

Complex but powerful

Score 6 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Bring in data from different systems.
  • Allow users to drill into reports and view the underlying data.
  • Combine reports into custom dashboards.
  • Difficult to display data in custom formats.
  • Data needs to join on a single key instead of just showing what you want.
  • Overly complex with difficult learning curve.
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Anonymous | TrustRadius Reviewer
May 21, 2019

Great user to use product that can be rolled out to the whole org

Score 10 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Beautiful visualizations.
  • No advanced coding needed to manage (users can drag and drop).
  • Easy to learn, mostly intuitive with basic training.
  • Mobile viewing is HTML based, not always highly viewable.
  • Basic operations can be difficult to achieve. There is a function called table calculations which allows this.
  • Running on a single server, the entire instance can slow down if even one user schedules a large dashboard.
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Anonymous | TrustRadius Reviewer
May 25, 2019

Great visualization tool, flexible and easy to use

Score 9 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • It enables non-tech-savvy users to quickly put together their own dashboards and keep track of their metrics of interest.
  • Safe development environment to test data models before launching, and version control through Github.
  • Reporting flexibility in terms of filtering possibilities, metrics/dimension addition, and basic data transformation.
  • Widen a bit more the range of graphing options.
  • Allow sharing data more easily with non-Looker users without losing privacy.
  • More debugging options for complex code to understand where in the SQL code errors are.
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Anonymous | TrustRadius Reviewer
May 22, 2019

Looker is a fantastic BI tool that scales with the business

Score 10 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Able to connect to multiple different data sources
  • Easy data filtering and navigation
  • Clean visualizations and easy to download the data
  • Looker lacks the ability to provide 'and' operators when filtering. Only 'or' is provided
  • Looker lacks the ability to auto create a data dictionary for defined dimensions and measures within the software. A person must access the API to create one, which is rather inconvenient
  • Looker lacks the ability to display descriptions on the Lookml Dashboard view, which is a list of dashboards where descriptions are not displayed
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Anonymous | TrustRadius Reviewer
May 17, 2019

Great BI tool with a data modeling layer and version control

Score 8 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • The modeling layer adds flexibility to how we can manipulate data before we show it.
  • Easy to connect to Snowflake.
  • Drill down feature is useful.
  • Could use the drill down feature to another chart instead of a table.
  • Navigation from explores to dashboard is cumbersome.
  • Need richer pivot features: hide certain pivot columns from charts.
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Purav Vaidya | TrustRadius Reviewer
December 08, 2018

Looker - Business intelligence tool

Score 8 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Excellent visualizations.
  • Support for desktop as well as mobile.
  • Integration with different data sources.
  • It is very expensive and it is not for small teams. The tool is only relevant for large teams.
  • There are not a lot of training opportunities or documentation available.
  • Customization of visualizations is sometimes difficult.
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Paul Pulley | TrustRadius Reviewer
November 16, 2018

Easy to use!

Score 10 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Visualization, easy manipulation.
  • Business leaders do not need-- nor do they want-- to write SQL to get the data and then visualize it.
  • Graphs and spaces that can be shared with other users.
  • Little pop overs or tips that appear as you hover mouse over an object.
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Jennifer Lamas | TrustRadius Reviewer
June 18, 2018

Solution to analyze your data quickly and safely

Score 8 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Filters that help to perform a deeper analysis
  • Detailed data analysis
  • It saves time when presenting works
  • You get fast results
  • Sometimes it takes to load the information
  • The calculation field is advantageous, but not intuitive
  • They should be able to accept many more databases
  • For some people, it is usually very cumbersome
  • Some of its functions are somewhat limited
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Anonymous | TrustRadius Reviewer
May 28, 2018

Looker - 2 Thumbs Up

Score 9 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Easy to use (I was able to pick it up without too much training.)
  • The presentation of the data is easy to interpret
  • Getting frequent reports is easy to setup
  • I would not necessarily say it is a con but it is a VAST tool so there might be features you may overlook
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Anonymous | TrustRadius Reviewer
May 18, 2018

Using Looker in a Custom Integration

Score 6 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Incredibly advanced analytics tool that is even more capable if you learn how to use LookML which is Looker's custom programming language.
  • Quick access to the raw data that is being visualized allows you to spot check for data integrity.
  • My usage with Looker is limited because of our integration but, having seen their updates over time, the integrations with Slack, Salesforce, and other tools appear to greatly improve organizations' workflows.
  • The time it takes to load data has been INCREDIBLY frustrating to our clients. How much of this is the fault of our developers, I don't know. What I do know is that it's the slowest time to see a visualization of any BI tool I've used. By far.
  • There is A LOT of exerting setup required for custom dashboards. When adding our custom integration into the mix it's been nearly impossible to get things done.
  • The calculation field can be incredibly useful but, again, requires technical expertise which not all of our users have.
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Anonymous | TrustRadius Reviewer
June 15, 2018

Looker is awesome!

Score 10 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Powerful dashboards with preset information.
  • Easy to use for novices using the GUI but with advanced options for power users.
  • Excellent support.
  • Report caching can sometimes lag behind fairly significantly.
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Michael Schiff | TrustRadius Reviewer
December 28, 2017

Looker is disrupting the BI marketplace

Score 9 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Real time dashboards
  • Guided Navigation, meaning you can bring up a dashboard or report, click on a cell and drill into the foundational data.
  • Central Metadata Management. LookML metadata repository and language is a game changer.
  • Better visualizations. 3d graphs and charts. A little more sex and sizzle.
  • Adding a new data source and/or tables should be easier.
Read Michael Schiff's full review
Henri Allik | TrustRadius Reviewer
December 07, 2017

Looker supports data self-serve - everyone can use it!

Score 10 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Build it once - The reason why we have so many Looker users in TransferWise is because it is easy and fast to use. If tables have imported and modeled then everyone can quickly pick the fields and run they query.
  • Simple - average users don't need to know SQL or have technical skills to use Looker.
  • Automated reporting - Looker allows you to schedule emails for daily/weekly/monthly reports or send alerts if there are anomalies in data.
  • Missing some more advanced visualization options, for example Trellis Line Graph
Read Henri Allik's full review
Scott Schaen | TrustRadius Reviewer
December 06, 2017

Looker's great if you're looking for a customizable solution for making data available to your team

Score 8 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Customizing your build -- Fields and measures can represent whatever you want it to.
  • Transparency -- Everything is translated to SQL in real-time so you know what's going on in the background.
  • Innovation -- There's a monthly update where new features are regularly released.
  • User Management and Sharing Data could be a little easier. Your entire model needs to be built with user permissions in mind.
  • It's not quite as plug 'n play as the alternatives, but that's okay.
  • Visualizations could be improved for large amounts of data.
  • Date reporting could be improved. Date, week, hour, month, etc are separate fields...you can't quickly shift between them in reporting/visualizations.
Read Scott Schaen's full review

Feature Scorecard Summary

Pixel Perfect reports (42)
6.9
Customizable dashboards (51)
8.0
Report Formatting Templates (39)
7.2
Drill-down analysis (52)
8.3
Formatting capabilities (51)
7.4
Integration with R or other statistical packages (15)
6.2
Report sharing and collaboration (53)
8.6
Publish to Web (39)
8.0
Publish to PDF (41)
7.8
Report Versioning (29)
7.4
Report Delivery Scheduling (48)
8.5
Pre-built visualization formats (heatmaps, scatter plots etc.) (49)
7.5
Location Analytics / Geographic Visualization (41)
7.8
Predictive Analytics (6)
4.6
Multi-User Support (named login) (49)
8.8
Role-Based Security Model (47)
8.3
Multiple Access Permission Levels (Create, Read, Delete) (47)
8.4
Responsive Design for Web Access (29)
7.3
Dedicated iOS Application (1)
5
Dedicated Android Application (1)
5
Dashboard / Report / Visualization Interactivity on Mobile (26)
6.7

About Looker

Looker is a business intelligence application with an analytics-oriented application server that sits on top of relational data stores. The Looker platform includes an end-user interface for exploring data, a reusable development paradigm for creating data discovery experiences and an extensible API set so the data can exist in other systems.

Looker Features

BI Platform Features
Does not have featureAdministration via Windows App
Does not have featureAdministration via MacOS App
Has featureAdministration via Web Interface
Has featureLive Connection to External Data
Does not have featureSnapshot of External Data
Has featureIn-memory data model
Does not have featureOLAP (Pre-processed cube representation)
Does not have featureROLAP (SQL-layer querying)
Has featureMulti-Data Source Reporting (Blending)
Has featureData warehouse / dictionary layer
Does not have featureETL Capability
Does not have featureETL Scheduler
Supported Data Sources Features
Does not have featureMS Excel Workbooks
Does not have featureText Files (CSV, etc)
Has featureOracle
Has featureMS SQL Server
Has featureIBM DB2
Has featurePostgres
Has featureMySQL
Does not have featureODBC
Has featureCloudera Hadoop
Has featureHortonworks Hadoop
Has featureEMC Greenplum
Has featureIBM Netezza
Has featureHP Vertica
Has featureParAccel
Has featureSAP Hana
Has featureTeradata
Has featureSage 500
Does not have featureSalesforce
Has featureSAP
Does not have featureGoogle Analytics
BI Standard Reporting Features
Has featurePixel Perfect reports
Has featureCustomizable dashboards
Has featureReport Formatting Templates
Ad-hoc Reporting Features
Has featureDrill-down analysis
Has featureFormatting capabilities
Does not have featurePredictive modeling
Has featureIntegration with R or other statistical packages
Has featureReport sharing and collaboration
Report Output and Scheduling Features
Has featurePublish to Web
Has featurePublish to PDF
Has featureOutput Raw Supporting Data
Has featureReport Versioning
Has featureReport Delivery Scheduling
Does not have featureDelivery to Remote Servers
Data Discovery and Visualization Features
Has featurePre-built visualization formats (heatmaps, scatter plots etc.)
Has featureLocation Analytics / Geographic Visualization
Does not have featurePredictive Analytics
Has featureSupport for Machine Learning models
Does not have featurePattern Recognition and Data Mining
Has featureIntegration with R or other statistical packages
Access Control and Security Features
Has featureMulti-User Support (named login)
Has featureRole-Based Security Model
Has featureMultiple Access Permission Levels (Create, Read, Delete)
Has featureReport-Level Access Control
Has featureTable-Level Access Control (BI-layer)
Has featureField-Level Access Control (BI-layer)
Does not have featureSingle Sign-On (SSO)
Mobile Capabilities Features
Has featureResponsive Design for Web Access
Does not have featureDedicated iOS Application
Does not have featureDedicated Android Application
Has featureDashboard / Report / Visualization Interactivity on Mobile
Application Program Interfaces (APIs) / Embedding Features
Does not have featureREST API
Does not have featureJavascript API
Does not have featureiFrames
Does not have featureJava API
Does not have featureThemeable User Interface (UI)
Does not have featureCustomizable Platform (Open Source)

Looker Screenshots

Looker Competitors

Pricing

  • Has featureFree Trial Available?Yes
  • Does not have featureFree or Freemium Version Available?No
  • Has featurePremium Consulting/Integration Services Available?Yes
  • Entry-level set up fee?No

Looker Support Options

 Free VersionPaid Version
Live Chat
Forum/Community
FAQ/Knowledgebase
Video Tutorials / Webinar

Looker Technical Details

Deployment Types:On-premise, SaaS
Operating Systems: Windows, Linux, Mac
Mobile Application:No
Supported Countries:United States, Canada, United Kingdom, Mexico, Germany, France, Australia, New Zealand, South Africa, Brazil
Supported Languages: English