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Loopio

Score8 out of 10

14 Reviews and Ratings

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What is Loopio?

Loopio is a Toronto-based RFP response software provider that helps companies streamline their process for RFPs, DDQs, and Security Questionnaires. Loopio’s RFP response software is for RFIs, Security Questionnaires, DDQs, and sales proposals.

Categories & Use Cases

Key Features

Learn about the best (and worst!) features Loopio has to offer, as determined by TrustRadius' reviewers.
Based on 14 ratings of Loopio's features
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Top Performing Features

  • Searchable proposal database

    Proposals are organized in a central repository; users can easily locate proposals within the database.

    Category average: 7.5

  • Proposal content library updates

    Users can update saved proposal language and standard proposal content.

    Category average: 7.6

  • RFP management & response

    Proposals can be created based on RFPs received.

    Category average: 8.5

Areas for Improvement

  • Interactive proposals

    Proposals are actionable; clients can select between options, choose from multiple agreements, upsell themselves by selecting add-ons, and/or sign agreements electronically.

    Category average: 7.2

  • Proposal content tracking

    Reporting & analytics around proposal content engagement and performance, e.g. what content clients spend time reading, and what content makes for a successful deal

    Category average: 8

  • Sales proposal workflow

    Proposals fit conveniently into the sales workflow on both ends (coordinating content to create proposals, and moving from proposals to contracts/revenue); proposal automation improves sales efficiency.

    Category average: 7.7

Reviews

What users are saying about Loopio.
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Loopio is always evolving and innovation is a prime functionality

Incentivized
Sandrine BastianView profile
Senior Proposal Support Project Manager in Sales at BMC Software (5001-10,000 employees employees)

Pros

  • Innovation
  • Searchability
  • Ease of use

Cons

  • Customization of exporting templates--you need to engage with the Loopio team to make changes
  • AI of Magic Tool
  • Reviews searchability

Return on Investment

  • No more wasting time searching for the content to a question
  • Quick and rapid updates of the content
  • ROI not yet calculated due to growth in company

Alternatives Considered

SmartDocs

Other Software Used

Microsoft Teams

Loopio is a near perfect product, and worth every penny!

Incentivized
Katie Villalta, PMPView profile
Director, Project Management and Business Strategy in Product Management at The Nationwide Group (201-500 employees employees)

Pros

  • Ability to track and followup status of questions.
  • Library of answers.
  • User experience is superb.

Cons

  • Having the ability to directly connect responses in multiple languages.
  • Ability to set up more people in the review cycle (we typically have a responder, and at least 2 reviewers).

Return on Investment

  • It has reduced the expenses related to responding to due diligence packges

Other Software Used

Smartsheet, Atlassian Jira Align (formerly AgileCraft), Microsoft Teams

Price is worth the value

Incentivized
Verified User
Account Manager in Sales (1001-5000 employees employees)

Pros

  • the platform is intuitive and very easy to use and find answers to. I love being able to google specific words or questions and find info on that feature or product.
  • The platform is organized in a way that it makes reading the responses very easy. Its not hard to organize sections and see how those responses have done based on other RFP's that have been done.
  • I love being able to see how these responses have done based on other RFP's. Its also nice to see that if questions have been reviewed as well or if they are currently being reviewed so that I can make sure I distribute the right information when doing an RFP.

Cons

  • The user interface isnt super easy to navigate. It's difficult to understand what some of the features are within the user interface and where to find actual RFP responses. The "reviews" tab in particular presents some confusion every time I seem to use it.
  • Not easy to distinguish between UK and US based responses for global companies. It would be nice to be able to distinguish responses based on country as well as language. Or have an English based version for US and UK since there are different nuances of spelling between the two.
  • Search functionality for multiple words or phrases can sometimes be difficult. Filler words are often pulled up to frequently and not necessarily the root words of the phrase that I'm trying to search. Having a phrase based search function would be super helpful instead of pulling up each individual words within the phrase.

Return on Investment

  • I have saved hundreds of hours working in Loopio instead of answering RFP's on my own. This has allowed me to spend other hours elsewhere. Having an RFP management tool has been an incredible timesaver
  • The creation and management of questions has also saved me hours of time in searching out tough questions to answer and has also saved my colleagues time as well since we don't need to collaborate to find answers.
  • Have had some issues with downloading the proposal in a readable format for clients to view. I've sometimes had to go back and figure out what went wrong when exporting which can be frustrating- especially when dealing with very tight deadlines.

Other Software Used

Salesforce CMS, Outreach, Clari

Great tool that will save you time and help you win more bids!

Incentivized
Verified User
Manager in Marketing (51-200 employees employees)

Pros

  • Content management.
  • The magic tool that automatically looks for answers.
  • Manage responsibilities within each project.

Cons

  • Adding new answers to the library was easier and better with the "close the loop" functionality. Now, it seems like it is easier to miss questions to add to the library.

Return on Investment

  • It has helped us keep data up to date and therefore provide better answers.
  • The amount of time it takes us to compile RFPs has decreased tremendously giving everyone more time to focus on their main roles.

Alternatives Considered

RFPIO

More Efficient and Accurate RFP submissions

Incentivized
Verified User
Vice-President in Corporate (51-200 employees employees)

Pros

  • Create a database of best answers.
  • Sort through similar questions and answers.
  • Automate new answers.

Cons

  • Smarter auto-fill.
  • Add a robust Salesforce integration.
  • Enhanced reporting capabilities.

Return on Investment

  • Efficiency in submitting RFP.
  • Accuracy in information that is shared.