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What is LoopNet?

LoopNet is an online multiple listing service (MLS) supporting commercial real estate search, advertising, and lead generation for brokerages.

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TrustRadius Insights

LoopNet is a valuable tool for users who need access to property owner information to connect with the right people for their services. By …
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Product Details

What is LoopNet?

LoopNet Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

LoopNet is an online multiple listing service (MLS) supporting commercial real estate search, advertising, and lead generation for brokerages.

Reviewers rate Support Rating highest, with a score of 7.

The most common users of LoopNet are from Small Businesses (1-50 employees).
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Reviews and Ratings


Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

LoopNet is a valuable tool for users who need access to property owner information to connect with the right people for their services. By utilizing LoopNet, users can save considerable time that would have otherwise been spent trying to gather this information manually. This allows them to focus more on selling and managing their services. In addition, LoopNet serves as an effective internet marketing link between users' property listings and the public, creating a seamless connection between buyers and sellers. Whether it's brokers or administrative staff, LoopNet provides a platform for users to publish listings, advertise available spaces, and promote upcoming buildings. With its extensive database of potential customers, LoopNet is a go-to resource for users to market their company and area. Users rely on LoopNet on a daily basis for various purposes such as email marketing, property searches, running reports, and gathering essential information for day-to-day business operations.

Based on user reviews, users recommend utilizing LoopNet as a supplementary tool to CoStar for commercial real estate needs, using it for basic property marketing and accessing information on commercial listings. They suggest upgrading to premium services if affordable, as it provides access to all the information on each property. Users also recommend exploring all the features and functionality offered by LoopNet to become familiar with its capabilities and find various properties. Overall, users have found LoopNet to be a reliable tool for commercial real estate transactions, marketing properties, and accessing up-to-date property information. While there are some concerns about heavy-handed tactics and sales calls due to LoopNet's partnership with CoStar, users generally appreciate the platform's database and value for their needs.

Attribute Ratings


(1-6 of 6)
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Score 9 out of 10
Vetted Review
Verified User
LoopNet is utilized to gain valuable property owner information. We utilize this information to ensure we get to the right people when discussing our services.

LoopNet provides info that would take considerably more time to ascertain without the use of LoopNet. With this information, we can dedicate more time to selling and managing our services.
  • Accurate Owner information
  • Contact info for owners and or management companies associated with the property
  • Ownership history
  • Some of the information is outdated
  • Some contact info is lacking - missing a phone number
  • Better emailing features
LoopNet is well suited for many different industries. Obviously it is great for real estate professionals or real estate buyers when researching properties that are available or may become available. The history of the properties provided is excellent and provides details that would be very helpful to the real estate industry. Facility Service companies are also well suited for the use of LoopNet. With the property information it provides it makes it much easier to get to the decision-makers when selling facility services or products.

LoopNet may be less appropriate for product sales as these providers may need to be more connected with the occupants of the properties more than the owners.
Score 10 out of 10
Vetted Review
Verified User
Our company uses LoopNet in several ways. (1) We use LoopNet to advertise open listings from available open land parcels to rentable space in existing buildings to buildings that are in the pipeline to be built. (2) We use it to look up potential customers. (3) Advertisement for our area and company availability.
  • User-friendly
  • Lead tracking
  • Listing/Marketing
  • I would like the lead emails formatted differently with better information.
LoopNet is a great resource for real estate brokers and people generally looking for real estate. Whether they are looking for land to purchase or a space to rent for office or retail, LoopNet has something for everyone.
Score 1 out of 10
Vetted Review
Verified User
We use LoopNet as an internet advertising platform for commercial real estate listings.
  • Market exposure
  • Lead generation
  • Quality control is poor
  • The demeanor of those that work there is arrogant and indifferent
I do not know of any examples where this service is worth the aggravation one must endure to utilize the service (which then only poorly delivers on the service sold).

Corey Sandberg | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
I use LoopNet daily for marketing and searching for investment properties. It is a good tool to gather information for my day to day business.
  • LoopNet provides easily printable reports for my clients.
  • LoopNet clearly markets my listings.
  • LoopNet provides a fairly detailed representation of on the market properties.
  • There are often glitches on the sight from the searching to report pulling process
  • The alert function for saved searches is very rarely functional
  • The database search is often glitchy if you put in a high price limit, and no low price limit
LoopNet is a great base for searching current listings. It is suited for brokerage, development, and investment-related property activities. It is less appropriate for the pulling of comparable sales and historical data.
Jamie Kim | TrustRadius Reviewer
Score 3 out of 10
Vetted Review
Verified User
I used LoopNet pretty much on a daily basis.
- For my listings, to do email marketing to prospects
- For my for lease, for sale searches, I used it to find new properties that have hit the market, and I have to run reports, surveys of avails
  • Immediate alerts can be set up for new listings that meet your criteria
  • You can map an area you are interested in searching
  • The report writing has some decent functionality
  • You can email prospects about your listing
  • They are trying to force you to use costar, so now they added 3 extra steps for you to run a report. They say running avails surveys is like RESEARCHING DATA, which falls under Co-Star.
  • They raised rates 40% recently, with no improvement. The actually reduced functionality and efficiency.
  • They hide alot of listings that are on CoSTar.
  • They used to do SEO stuff for your listing, so when you type in the property address on Google your listing would show up. Now they hide, suppress your listing. I can't find my listings using GOOGLE. You are paying for exposure to potential clients/tenants/buyers, but you don't actually get that exposure until you pay extra.
  • Ever since COSTar took over loopnet it has been a continual downhill experience.
CoSTar sues all competitors and run them out of business. This is kind of the only goto stop for reaching the public, when they have no real estate broker representing them.
Scott Patterson | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
We currently use LoopNet as a form of publishing our properties on the internet. LoopNet is the internet marketing link between our listings and the public. Since LoopNet has recently been combined in some sort of fashion with COSTAR, it works very well hand in hand. Every broker (~45) in our offices publishes listings on LoopNet. Some do it personally while most have our administrative staff handle the input of data and publishing.
  • Ultimately LoopNet is a listing service for brokers and a research service for the public. It shows up first on almost every Google search related to commercial property leasing or sales. This is its largest value.
  • LoopNet does a very good job of being known. Most members of the public seem to be familiar with LoopNet and many people looking for space or to buy a building will search LoopNet.
  • LoopNet has the most accurate data of any commercial MLS. It cannot be completely trusted, but it is definitely better than its competitors.
  • LoopNet needs to do a better job of sifting through to delete old and stale listings. These listings are inaccurate and clutter a report to lower its credibility.
  • I am not a fan of the reporting. As a broker, I can make sense of the reports but the public is not always as savvy.
I would reluctantly recommend LoopNet to a colleague. It is sort of the current gold standard for a commercial real estate public-facing MLS. Because of this we either use it or miss out on access to the user base. It's kind of a funny question... if I asked you "On a scale of 1-10, how likely are you to recommend Facebook if asked by a colleague?" you would probably say... "Well I don't necessarily recommend it... but you kind of just have to have it."
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