LOVAT

Integration with e-stores: Users appreciate the seamless integration of LOVAT with their e-stores, eliminating the need for manual tax data transfer. Several reviewers have mentioned that this integration has made their process faster and more efficient compared to using Excel spreadsheets or uploading data manually.

Convenient tax data management: Many users like that at the end of each month, they can easily access all their tax data in their LOVAT account. This feature is seen as convenient and time-saving by several reviewers.

Flexible field requirements: The ability to make certain fields required and others optional in LOVAT provides flexibility in managing tax data according to different needs. Some users have found this feature beneficial in customizing their tax reporting process.

Difficulty Predicting Departure Address: Some users have found it challenging to set a departure address for each order in order to calculate tax, especially when dealing with goods stored in multiple warehouses.

Overwhelming Tax Settings Section: Several reviewers have mentioned that the tax settings section is overwhelming due to the numerous options available. They wish there were simpler methods, such as setting up fields based on checkboxes.

Steep Learning Curve and Limited Support: Users have expressed that it takes time to learn how to use the software effectively and suggest having a demo call with the support team. Additionally, some users are disappointed that consultation on difficult questions requires an additional fee and that support is only available during working days, which may hinder their progress when facing challenges outside of business hours.

Users commonly recommend LOVAT for the following reasons:

1. Following Instructions and Paying Attention to Notifications: Users recommend following the instructions provided by LOVAT and paying attention to their notifications about deadlines. This ensures smooth and efficient tax management for e-commerce businesses.

2. Helpful and Caring Support Team: Users appreciate LOVAT's support team, describing them as very helpful and caring about their customers. This provides additional reassurance and assistance when needed.

3. Easy Tax Calculation and Efficient Management: Users recommend LOVAT for its easy tax calculation at checkout and professional tax management capabilities. LOVAT simplifies tax routines, allowing users to focus on business development without wasting time on complex tax processes.

Overall, users find LOVAT to be a valuable solution for e-commerce businesses, offering a wide range of services such as VAT registration, consultations, online store integration, and report filing. While users acknowledge that there is room for growth, they suggest trying LOVAT's free trial to determine if it suits specific needs. Additionally, users advise that shifting from an advisory company to LOVAT's software may take up to 3 months and recommend exploring LOVAT's partnership section for tax advisory services if submission services are not required.