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Lucidworks Fusion

Lucidworks Fusion

Overview

What is Lucidworks Fusion?

Lucidworks headquartered in San Francisco offers the Fusion Platform, an enterprise search application development platform supporting NoSQL and unstructured data search, and having machine learning augmented recommenders and search capabilities.

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Recent Reviews

TrustRadius Insights

Lucidworks has proven to be a valuable solution for organizations seeking to enhance their on-site search accuracy and relevancy. Users …
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Pricing

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What is Lucidworks Fusion?

Lucidworks headquartered in San Francisco offers the Fusion Platform, an enterprise search application development platform supporting NoSQL and unstructured data search, and having machine learning augmented recommenders and search capabilities.

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  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is Lucidworks Fusion?

Lucidworks Fusion Video

installing LucidWorks

Lucidworks Fusion Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo
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Reviews and Ratings

(7)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Lucidworks has proven to be a valuable solution for organizations seeking to enhance their on-site search accuracy and relevancy. Users have reported that the tool quickly addresses their search needs, providing efficient solutions. Additionally, Lucidworks offers contextual search capabilities and scalability options that enable users to effectively manage large databases, making it particularly useful in streamlining admissions processes where student data needs to be accurately searched and analyzed.

Built on top of Apache Solr, Lucidworks boasts high capability and delivers an excellent search and analytics experience. Users have expressed satisfaction with the user-friendly interfaces, such as charts and graphs, which facilitate easy data interpretation. Furthermore, Lucidworks has helped users identify and eliminate unnecessary internal document recreation, leading to process improvements and increased productivity.

The product's fast search capabilities and custom field generation have significantly reduced processing time for various types of queries. It excels at enterprise search applications, offering fast and flexible results, especially with its full-text search capability. Users have also praised Lucidworks for its data integration and transformation capabilities, as well as query tuning.

Apart from its strong feature set, customers appreciate the quick support and issue resolution provided by Lucidworks. The product consistently delivers prompt assistance for critical problems, enhancing user productivity.

Organizations that have implemented Lucidworks have witnessed notable improvements in search performance and relevancy when crawling internal data sources. Many attribute this success to utilizing Solr Cloud 6+, which has resulted in faster indexing speeds.

Specific use cases demonstrate the value of Lucidworks Fusion in meeting clients' needs. For example, within the Wealth Management division, Fusion has played an instrumental role in streamlining data access and application development.

Overall, Lucidworks is widely used across organizations as an enterprise search solution, enabling employees to efficiently search for corporate content and client profiles. Its versatility and robust features make it a preferred choice for organizations aiming to enhance their search capabilities while providing a seamless user experience.

Responsive Customer Service: Users have consistently praised Lucidworks' customer service, with multiple reviewers highlighting the team's availability and supportiveness. Some users specifically mentioned the consulting and on-site support teams, emphasizing their knowledge and willingness to assist.

Powerful AI and Machine Learning Capabilities: Several reviewers have expressed appreciation for Lucidworks' search and analytics platform's AI and machine learning capabilities. They consider these features to be powerful and helpful compared to other vendors, making it easier to extract valuable insights from data.

User-Friendly Interface: Lucidworks' interface has received positive feedback from users who find it friendly and easy to navigate. Reviewers appreciate the quick access it provides to different configurations. Additionally, they have praised the detailed handling of roles and permissions, which enhances the security of the tool.

Extra work required for pipeline implementation: Some users have expressed dissatisfaction with the additional effort needed to utilize and recalibrate the accuracy and relevancy of their pipelines. Several reviewers have mentioned that it takes a user and administrator with skills in back-end development to make and implement these changes.

High cost and lack of a free version: Many users have been disappointed by the high cost of the software, especially considering there is no free version available. This has been particularly challenging for small-scale clients who may not have the budget for such an investment. Some reviewers specifically mentioned missing features like fraud management.

Occasional bugs and errors in dashboard: Users have occasionally encountered bugs or errors while investigating in the dashboard. Although these issues are not persistent, some reviewers believe that improvements can be made to enhance security measures within the tool.

Users have made several recommendations for Lucidworks as a reputable brand in software development solutions. They suggest implementing fraud management and statistical analysis, which may enhance the system's capabilities. Additionally, users recommend considering the added benefits of the licensed software on top of the Apache Solr engine. Finally, users advise reaching out to engineers for post-implementation discussions to ensure smooth operation. It is also recommended to invest time in understanding the product and its roadmaps, while engaging with sales and technical representatives for further clarification.

Attribute Ratings

Reviews

(1-2 of 2)
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Score 10 out of 10
Vetted Review
Verified User
It is used for Enterprise Search across the corporation.
  • Index content from many sources including web pages, databases, and RSS feeds with out of the box connectors and customizable index pipelines. Ability to create custom connectors using a JDK.
  • Easily modify boosts by various factors to fine tune the relevance of search results.
  • Easily capture signals that can be used for popularity boosting and personalization. Allowed us to replace costly and hard to maintain custom applications with out of the box Fusion configurations.
  • Easy pre-processing of content at index time and post-processing of content at query time.
  • Simplifies Solr configuration management by providing easy access to Solr configuration files and automatic Solr restarts after changes.
  • In the past, documentation did not keep up well with the product but I think that has changed and Lucidworks makes up for that with extensive customer support and professional services when needed.
  • Pre-5.0 versions limit machine learning to Spark only models. However, 5.0 and above allows you to embed your own models in other machine learning languages including TensorFlow.
  • The upgrade process was cumbersome and time consuming but the scripts they provide have improved with each version. With Fusion 5.0 cloud deployments upgrades should be virtually transparrent.
Very well suited for out of the box enterprise search applications.
  • Allowed us to move software developers from enterprise search to other customer focused applications due to built in signals processing and related popularity boosting out of the box.
  • Enabled business experts to work directly with Fusion to influence search results and not be so dependent on developers.
We looked at several popular Enterprise Search applications 5 years ago which I wish to leave unnamed. We found Lucidworks to the the most cost-effective alternative that met all of our needs.
It is incredibly intuitive and so easy to use that business people can now complete functions that used to be limited to software developers only.
It has continued to improve over the years.
Score 10 out of 10
Vetted Review
Verified User
Lucidworks Fusion is used to power search applications for our Wealth Management division. It helps employees search for corporate content as well as client profiles.
  • Signals feature to boost search results helps search relevancy
  • Business Rules feature for tuning search results
  • Query pipeline design gives great flexibility in application development
  • Documentation can be improved
Lucidworks Fusion is best suited for information retrieval applications to search structured or unstructured data. It offers variety of features to help users find contents they are looking for. For Chatbot like applications, Fusion can be used for powering the backend search, but dialog manager is not supported by this product.
  • Quick to market. Less effort and time needed for tuning search relevancy.
  • Efficiently handles high volume search request traffic.
IDOL seems to be a blackbox solution. Fusion is much more flexible with more features and options for developers to choose from.
Lucidworks support team promptly answers any question regarding product and features.
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