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Luigi's Box

Luigi's Box

Overview

What is Luigi's Box?

Luigi's Box provides personalized site search and product discovery tools for e-commerce websites. Powered by AI and machine learning, the software understands customer behavior to provide better search results and recommend relevant products, to boost e-shop conversion rates and average…

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Recent Reviews

Luigi's Box finds

10 out of 10
April 25, 2024
The search absolutely did not work for us. We have thousands of products and we needed to add relevant products to the carousells for all …
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Relevant search results

9 out of 10
February 23, 2024
We've implemented Luigi's Box system as an alternative for our internal search solution. The user interface is highly intuitive, visually …
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TrustRadius Insights

Luigi's Box has received high praise from users for its powerful search engine, which greatly enhances the user experience of websites …
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Powerful tool with detailed analytics

10 out of 10
February 13, 2023
Luigi's Box has been a big help for us when it comes to search results and helping us to achieve higher retention and ultimately a better …
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Amazing analytic dashboard

10 out of 10
December 23, 2022
They provide us with search analytics, so increase our sales and conversions through better search. Plus it's very user-friendly.
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Reviewer Pros & Cons

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Pricing

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What is Luigi's Box?

Luigi's Box provides personalized site search and product discovery tools for e-commerce websites. Powered by AI and machine learning, the software understands customer behavior to provide better search results and recommend relevant products, to boost e-shop conversion rates and average order…

Entry-level set up fee?

  • Setup fee required
For the latest information on pricing, visithttps://www.luigisbox.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is Luigi's Box?

Luigi's Box provides personalized site search and product discovery tools for e-commerce websites. Powered by AI and machine learning, the software understands customer behavior to provide better search results and recommend relevant products, to boost e-shop conversion rates and average order value.

Luigi's Box Features

  • Supported: AI/Machine Learning
  • Supported: Full Text Search
  • Supported: Product Recommendations
  • Supported: Behavior Tracking
  • Supported: Customizable Branding
  • Supported: Fuzzy Search
  • Supported: Indexing
  • Supported: Reporting/Analytics
  • Supported: Text Analysis
  • Supported: Real Time Analytics
  • Supported: Real Time Reporting
  • Supported: Third Party Integrations
  • Supported: eDiscovery
  • Supported: Faceted Search / Filtering

Luigi's Box Screenshots

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Luigi's Box Videos

Luigi’s Box provides personalized site search and product discovery tools for e-commerce websites. Powered by AI, the software understands customer behavior to provide better search results and recommend more relevant products, directly boosting e-shop conversion rates and average order value.
How a bad site search experience can ruin the online business and how to improve the search experience with Luigi's Box.

Luigi's Box Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported CountriesGlobal
Supported LanguagesEnglish, Slovak
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Comparisons

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Reviews and Ratings

(19)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Luigi's Box has received high praise from users for its powerful search engine, which greatly enhances the user experience of websites compared to in-house solutions. Customers have found the pricing of Luigi's Box to be reasonable, making it a worthwhile investment. The implementation process is seamless, ensuring a smooth onboarding experience for users. This product has proven to be instrumental in achieving higher retention rates and providing a better overall user experience for customers. Users have also lauded the responsiveness and helpfulness of Luigi's Box's customer success team in resolving any issues or queries they encounter.

One of the key use cases of Luigi's Box is interactive product search and recommendation. Customers can easily find what they are looking for with the help of Luigi's Box, enhancing their shopping experience. The automatic filling feature takes into account popular search phrases, effectively providing relevant search results. Additionally, Luigi's Box not only displays product information but also showcases related blog articles, enriching the overall search experience.

In addition to these features, Luigi's Box provides search analytics that empower users to increase sales and conversions through improved search functionality. The software is highly user-friendly, enabling users to set up and customize their search requirements with ease. Another notable use case is utilizing Luigi's Box for searching relevant blog articles, allowing users to improve search results and enhance their website's content.

Overall, Luigi's Box offers a range of valuable features that improve the user experience, facilitate effective product searches, and provide insights for optimizing sales and conversions.

Search Analytics: Users have praised the search analytics provided by the product, with multiple reviewers stating that it offers detailed insights into user searching patterns and behaviors. This feature has been highly appreciated as it complements existing data and allows for a deeper understanding of customer preferences.

AI-Powered Site Search: The AI-powered site search has received positive feedback from users who found it to be highly efficient and easy to use. Reviewers mentioned that the search engine is robust, offering a wide range of options for individual settings and result optimization. This flexibility enables users to tailor their search experience, resulting in improved search results.

Advanced Analytics Tool: The advanced analytics tool offered by the product has been highly praised by reviewers. Some users have mentioned that it incorporates self-learning algorithms, which continuously improve the accuracy and relevance of search results over time. This feature is seen as beneficial in enhancing the overall search experience for users.

Data Discrepancies: Some users have experienced issues with data editing updates, noting discrepancies between the data shown in the search engine and the actual data on the website. This has led to confusion and frustration for these users, as they rely on accurate information for their decision-making process.

Inconvenient Navigation: Several reviewers found it inconvenient that when searching for a product and clicking through it, returning to the original page required starting the search process again. This repetitive action can be time-consuming and disrupts the user experience, causing inconvenience for those trying to browse multiple products.

Tricky Settings Navigation: Users have mentioned that some settings were tricky to navigate, which could cause frustration and hinder efficient usage of the platform. It is important for users to easily access and modify their settings without any confusion or difficulties.

Reviews

(1-17 of 17)
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April 25, 2024

Luigi's Box finds

Score 10 out of 10
Vetted Review
Verified User
The search absolutely did not work for us. We have thousands of products and we needed to add relevant products to the carousells for all of them. Luigi's Box solved our search and recommended products - carousells. Our products is really diverse. Everything cannot be done automatically and manual intervention is required. This will be resolved by technical support within 4 hours.
  • Search
  • Carousells
  • Support
  • focus on the client's products
  • Luigi's Box should gradually apply manual input to automation
  • not all e-shops are the same
Customized solutions for each customer. Small and large companies. I recommend Luigi's Box in search results. In the results, you can set what should actually be displayed for the orders (parameters, attributes, tags...). It's nice because they work based on feeds or API connections. All you have to do is put the script on the website and the sale can start :)
Score 10 out of 10
Vetted Review
Verified User
This tool solves a problem for us with complex engines like J Search. Simply put, it helps customers find what they're looking for.

I was present during the initial interviews with the company, from negotiations, through conditions implementation, to smooth operation. Everything proceeded without any issues. Additionally, I participate in regular reporting, which is positively received within our company.
  • search recommendation
  • great application
  • quick responese in case of some problems or questions
Really it was easy to implement. If you need good solution for your search and quick, Luigi's box is the answer! The team is superb and when you have any questions, just ask. They'll help you with implementation on IT side or in content site too. Our content team likes to work with the application.
Score 9 out of 10
Vetted Review
Verified User
We've integrated Luigi's Box into our daily workflow, and it's been a real asset. It helps us tackle various e-commerce challenges, especially in optimizing our search functionality to improve customer experience. From fine-tuning product searches to enhancing our overall online presence, Luigi's Box has become an essential tool in our toolkit.
  • Advanced Search Capabilities
  • Personalized Recommendations
  • Insightful Analytics
  • User Interface Complexity
  • Customization Options
Luigi's Box is well suited for large e-commerce stores with extensive product catalogs and complex search requirements. Its robust search capabilities can efficiently handle a high volume of products and provide accurate results to users. It would suit fine for smaller ecommerce as well. Due to rapid increase of users that are using the product search option.
Filip Klečka | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Luigi's Box to enhance the search functionality of our software, which helps users to locate the desired information more efficiently and make it more relevant. Its user-friendly interface and simple integration process streamline our workflow. Additionally, the analytics provided by Luigi's Box enable us to monitor the system's performance more accurately.
  • Easy-to-use interface
  • Fast integration
  • Search customization
I highly recommend Luigi's Box to anyone who works with large amounts of data or products and wants to provide their users with relevant information. We immediately saw improved results that we were not able to achieve in-house. Thanks to its simple interface and easy integration, our experience was even smoother.
Jan Slovacek | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Luigi's Box helped us to make our software easier to navigate and improved search results. The integration was very fast, thanks to the great team at Luigi's Box. I appreciated their help right from the beginning. I love their analytics; those statistics will make a difference for us. Keep up the good work!
  • Search customization
  • Product recommandation
  • Great UI
We are utilizing Luigi's Box to enhance the search customization in our application, allowing us to offer our users better search results.
February 23, 2024

Relevant search results

Score 9 out of 10
Vetted Review
Verified User
We've implemented Luigi's Box system as an alternative for our internal search solution. The user interface is highly intuitive, visually appealing, and straightforward. No extensive training was needed to begin using it; it's effortlessly intuitive. If you want to customize the templates / how the results will look like on your website, you need to have some programming knowledge.
  • Deliver relevant search results
  • Increase the user's conversion
  • Effortlessly manage the user's search behaviour
  • You need to have some programming knowledge if you want to customize the templates
It is a quite good alternative for your website's internal search engine.
william berthoud | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use Luigi's Box as an internal search tool on our website. With a significant amount of searches, the tool allows us to optimize and highlight the right products. Today, we are very pleased with the results as we can effectively promote products. The analyses and various dashboards enable us to be even more efficient.
  • Internal research with I.A
  • Optimize highlights products
  • Translate the tool in english
the tool is perfect for highlighting products on the site's internal search bar.
Julie Huet | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Luigi's Box for E-merchandising product suggestions and internal searches. The internal search bar is used a lot on our website. We had a problem with a low average basket.The "Last seen" function has been a great advantage for our site.
  • the Luigi's Box algorithm is effective for internal searches
  • customisation of the front-end interface
  • integrating the feed with Channable (feed management tool) was a bit complex at first, but once that was done, it was much simpler.
  • more personalised product recommendations
Superb support: the discovery of our needs was very well organised. The support with the specifications gave me confidence (compared with other companies that don't take our specific needs into account). Once the tool was in place, we had 2 meetings to get to grips with it, with recorded videos so that we could go through the motions again.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Luigi's Box emerges as a standout in the realm of research tools, offering a streamlined and efficient experience. Boasting a user-friendly interface, the platform ensures accessibility for users of all backgrounds. Its intuitive design facilitates quick navigation, eliminating the need for a steep learning curve. What truly sets Luigi's Box apart is its advanced technology, markedly improving the quality and speed of search results on our website. The platform's algorithms deliver highly relevant information with precision, optimizing the internal search and saving users valuable time.A notable feature is Luigi's Box's capacity to analyze trends, providing users with insightful trend analyses for informed decision-making. Additionally, the platform's proactive approach to suggest alternatives in cases of unsuccessful searches enhances the depth and breadth of exploration. Luigi's Box proves to be an invaluable tool, offering a user-friendly interface, efficient technology, trend analysis capabilities, proactive search suggestions, and reliable customer support — all contributing to a superior research experience.
  • Internal search improve
  • Website Search analytics
  • Autocomplete
  • Website search results
  • Create search redirects
  • Trends analysis
Luigi's Box enhances the search experience by providing highly relevant results swiftly. Its analytical tools contribute to a comprehensive understanding of user behavior, enabling businesses to refine their offerings and improve user satisfaction.Luigi's Box excels in e-commerce scenarios, optimizing internal search results effectively. However, for non-commerce websites, the platform's cost may outweigh its benefits. In simpler content environments where in-depth trend analysis isn't a priority, opting for more economical solutions might prove more efficient. While Luigi's Box is a valuable tool for specific contexts, its application may be less justified for websites outside the e-commerce realm, where cost-effectiveness becomes a crucial consideration.
Frédéric Gomes | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Using Luigi's Box as search engine on my website. Analytics and results shown to my customers are great.
  • Misspelling correction
  • Autoanswers
  • Customisation
  • Hide products and categories that are out of season
  • Improve CTR automated adjustment
  • Improve explanations in set-up tool to facilite customisation
Installed it on our e-commerce website. It suits our needs perfectly and increased our conversion rate. Really easy to set-up.
January 14, 2024

Best search results

Peter Mažec | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Our search engine didn't work well, we had to find a better solution and we picked Luigi's Box. So the main problem was searching. Unfortunately, we have the same issue with recommenders so we decided to solve this issue too. We have been using Luigi's Box for a few months, and the searchability is much better, recommenders we are planning to implement very soon.
  • Search
  • Recommendations
  • Synonyms
  • Banner campaigns
  • Public segmentation
  • More filters
Regarding our own experience, Luigi's Box is well suited for types of sorting products in listings + topping products or categories- I mean that literally you can play with items to have results exactly how we want. On the other hand, the administration is sometimes slow but that is regarding our huge catalogue.
Score 10 out of 10
Vetted Review
Verified User
Luigi's Box has been a big help for us when it comes to search results and helping us to achieve higher retention and ultimately a better user experience. Their customer success team was also very helpful in answering our questions anytime we encountered any roadblock. I also want to highlight the integration process as their team made sure we are onboarded successfully and everything went smoothly.
  • Analytics
  • Smart functions and features
  • Support team
We use Luigi's Box for interactive search and recommendation, , moreover, it is very user-friendly and intuitive so it is very easy to navigate in it. My personal favorit is that the product is displayed along with an article from a blog related to the search query, making the whole process more advantageous.
January 14, 2023

Exceeded expectations

Martin Poduska | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Love the search engine. I’m not going to name the solution we were using previously (fine, it was an in-house solution and it doesn't have a name) but Luigi’s Box is a great improvement over that. That alone would justify the investment as it vastly improves the user experience of our website. In addition to that, their pricing is more than reasonable and implementation was seamless. Can't recommend it enough.
  • Search
  • Analytics
  • Support
  • Fingers crossed but hardly any cons so far
We were looking for a smart search solution and Luigi's Box delivered on that front.
Score 10 out of 10
Vetted Review
Verified User
Luigi's Box is helping our website visitors to find what they are looking for in a short time. The solution is helping to achieve higher retention and overall customer experience.
  • Complements existing data.
  • AI-powered site search.
  • Ease of use.
We are using Luigi's Box to achieve higher retention on our site. Analytics with quick visual feedback is also a great help.
Score 10 out of 10
Vetted Review
Verified User
They provide us with search analytics, so increase our sales and conversions through better search. Plus it's very user-friendly.
  • Responsive and easy to cooperate with
  • Very robust search engine with many options for individual settings and result optimization
  • advanced analytics tool
  • When searching for a product, clicking through it and then returning to the original page, you must search from the beginning
The intuitive analytic dashboard gives us a clear overview of our search state.
December 22, 2022

Better search results!

Score 10 out of 10
Vetted Review
Verified User
We are using it for searching relevant blog articles. It helps us improve search results and also we can properly setup all we need.
  • Improved search results.
  • Self learning algorithm.
  • Analytics and smart functions
  • Some settings can be tricky. But support always helped!
Full text searching.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use Luigi's Box for interactive product search and recommendation as part of the customer's purchase process. It makes their search very easy and provides the best results for their query. The automatic filling, which takes into account the most searched phrases, also works great. The advantage is the display of the product as well as an article from a blog with a topic related to the search query.
  • Perfect search option
  • Detail analytics of searching
  • Recommendations of related products
  • Faster data editing updates
  • Less than 3 hours
  • After editing, the customer sees different data in the search engine than in real life on the website
Communication with tool support is perfect. The initial setup is very fast, and everything is explained in detail. I was very satisfied with the approach of the support team. The user environment is very simple, and I quickly found my way around it. Perfect adjustment of the search result based on the heatmap by clicking on the results. This is the advantage of displaying a question that has not been answered. This helps a lot when thinking about what the customer might be missing in the product portfolio.
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