#1 most frequent
Czech Republic
39.3%134 installations of 341
What is Luigi's Box?
Luigi’s Box solutions understand customer behavior, and use data to provide better search results, recommend relevant products, and enhance the shopping experience to boost your e-commerce conversion rates and average order values.
Categories & Use Cases
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Screenshot of the main dashboard that analyzes search effectiveness, highlights trends, and flags lost or no-result queries. This is used to add synonyms or include sought-after products and services.
Who Buys & Uses Luigi's Box
#2 most frequent
Slovakia
19.1%65 installations of 341
#3 most frequent
Poland
10.3%35 installations of 341
Brilliant tools for ecommerce business and improves conversions
Use Cases and Deployment Scope
We use Luigi's Box to improve searching on our website via the search bar, and use the analytics section to find out what are trending searches and what are non-converting searches. The searching is intuitive and displays results for the customer quickly and clearly. The ability to recognise synonyms and mis-spellings to still show accurate results is great for our customers. This is especially helpful for our customers who don't have the time to search through sections on our website looking for the products that they need, and leads to more conversions overall. The customization tools are also very good.
The analytics section allows us to improve product development for trending products, and also for using the boost function to get the products that we know are likely to convert in front of the customer.
The analytics section allows us to improve product development for trending products, and also for using the boost function to get the products that we know are likely to convert in front of the customer.
Pros
- Recognising synonyms and mis-spellings to still show our customers accurate and relevant search results.
- Great analytics section showing trending searches and non-converting searches, aiding in future product development and our priorities for what products we want to show the customer.
- The boost function which allows us to prioritise showing customers certain products over others, which improves conversions.
Cons
- More payment options, such as being able to pay by direct debit would be advantageous.
- Even further customization options for displaying results.
- Search results could be even more specific and narrowed down.
Return on Investment
- The analytics section has allowed us to use the boost function to show popular products based on trending searches, leading to increased order conversions.
- The analytics section showing trending searches has been useful to us in deciding future product development which will hopefully help to increase sales as well
- By showing our customers relevant search results quickly and easily, this has also helped to keep customers on our site for longer and leading to more successful sales
Usability
Alternatives Considered
Clerk
Other Software Used
LiveAgent
The best solution regardless of the industry
Use Cases and Deployment Scope
Our previous search engine had a problem with searching (however that sounds). The search engine from Luigi's Box has very advanced search scripts, including contextual search. It is a very modern tool that supports sales. As a user, you have access to a wide panel of analyses that significantly support sales. The tool allows for many customization options - a helpful team customizes the appearance and filters and constantly supports the implementation and functioning of the search engine.
Pros
- Wide access to the analysis panel that supports sales and helps analyze user behavior.
- Adapting functionality to the partner's needs, which confirms the flexibility of the tool.
- The boost function which allows us to prioritise showing customers certain products over others, which improves conversions.
Cons
- Some things need to be set up by support, we can't do them ourselves
Return on Investment
- A search engine that finally searches - until now, customers had trouble finding the product they needed but didn't know what it was called.
- A helpful analysis panel that supports sales programming.
Usability
Alternatives Considered
Prefixbox
Other Software Used
Google Analytics
Next generation search engine
Use Cases and Deployment Scope
The implementation has significantly improved the percentage of users using the search engine. At first we launched it on one store, then we decided to explain it to another two. the standard search engine built into presta shop did not meet our company requirements and made it difficult for users to use the service. I rely on Luigi's Box
Pros
- The implementation has significantly improved the percentage of users using the search engine
- A multitude of settings regarding the operation of the search engine. We could prepare it for the preferences of our consumers
- improving search results
Cons
- Some things need to be set up by support, we can't do them ourselves
Return on Investment
- Some things need to be set up by support, we can't do them ourselves
- a significant increase in users using the search engine compared to the standard solution
Usability
Alternatives Considered
Doofinder Site Search
Very good experience
Use Cases and Deployment Scope
I use some functionalities to optimize campaigns on Google Ads. Phrase analysis is useful to me because I can see what people are looking for. It also helps me assess the traffic we have on the site. I can observe trends, for example, during specific periods of the year, so I can see if a specific phrase or product is starting to be very repetitive. I really do like the possibility to see exit rate, phrases without clicks etc.
Pros
- exit rate
- phrases without clicks
- setting specific phrases to search for clients
Cons
- nothing so far
Usability
Luigi's in your online store with jewelry and watches
Use Cases and Deployment Scope
The search engine in your online store with jewelry and watches allows customers to find the product they are looking for much more precisely. Thanks to synonym suggestions, it improves every day, which translates into better store conversion.The search engine works very fast, and its suggestions are much more accurate than those of the standard Magento search.
Pros
- search
- suggestions
- precisely
Cons
- The implementation time for Magento 2 with Hyvä is a bit long
Return on Investment
- optimized
- Conversion
- layout
Usability
Alternatives Considered
Doofinder Site Search
Other Software Used
Doofinder Site Search
