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LumApps

Score8.3 out of 10

39 Reviews and Ratings

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What is LumApps?

LumApps is an Employee Experience Platform that engages every employee with personalized communications, regardless of location, and empowers them to do their best work by connecting them with the tools, people, and information they need to get the job done. Integrations with both Microsoft and Google enables employees to share knowledge, resources, and connect with each other.

The employee experience platform aligns and engages digital workplaces, and enables enterprises to better communicate with their people, foster culture and collaboration, and provide ready access to productivity tools and information for employees. The product tailors each experience to the needs of each employee, from executives and managers to frontline workers. LumApps is a SaaS platform, designed to scale to the needs of today’s largest enterprises and is accessible across any device or language.

Collaboration and communication

Enables each employee to share their knowledge with their colleagues through video and posts. Ensures no employee is left out by personalizing communications via hyper-segmented audiences. LumApps Journeys helps to guide employees through key moments in their lifecycle with automated, integrated, and personalized touches.

Connect with co-workers

With its user directory, users can reach out to the right people and gain valuable time. Search by skills, location, or teams and learn about a contact's details and social activities.

Categories & Use Cases

Media

Example Homepage
Example NewsCenter
Example Mobile Homepage
Example User Profile
Example Applauncher

1 / 5

Reviews

What users are saying about LumApps.
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A truly customizable experience worth having

Verified User
Professional in Human Resources (1001-5000 employees employees)

Use Cases and Deployment Scope

We use LumApps as our intranet to communicate and share news on a global scale and for resources to all team members.

LumApps has a ton of great abilities, however is limited in the organization on the back end from an administrator perspective and lacks in its ability to do more customization outside of platform CSS coding. Unfortunately, those who lack HTML/CSS coding experience will find this a bit elementary.

Pros

  • Customization of colors
  • User creativity relatively wide
  • Capability with Google Suite

Cons

  • Ability to write in PX spacing parameters
  • for those just starting in basic HTML coding, provide a general library of codes
  • Create pages that display capabilities and steps how to achieve those same results based on the product

Return on Investment

  • We had a 65% increase in engagement from teams
  • Increased productivity from ease of sourcing and reliability
  • Easy adoption across all teams

Usability

Alternatives Considered

Invision Community

Other Software Used

Slack, Google Analytics, Workday Human Capital Management

An Intranet for Everyone

Keenan KibrickView profile
Intranet Manager in Marketing at National Veterinary Associates (10,001+ employees employees)

Use Cases and Deployment Scope

LumApps is our current intranet provider. We purchased LumApps a year ago and just finished implementation of the product. We use it as our companies primary source for internal information. LumApps addressed our companies problem with multiple sources of information, information confidence, and communication problems between areas of our company.

The Scope of the product was to design a website that could be easily used to control information and communication flow across our companies multiple business lines and between our field sites and corporate headquarters. It is now our companies One-Start shop for information, our visible user directory, a company community platform, and home base to connect to all our companies web applications.

Pros

  • Webpage and Information Management- It's straightforward to navigate and to allow a single source of information to easily be placed in multiple areas of the intranet without creating multiple versions of files. Further it has enabled us to use the same piece of information across business lines without creating multiple copies of a document or webpage.
  • Simple webpage design- The program is very easy to use and edit allowing for multiple page owners across different sectors while still being able to managed by a overall by a small team of users. It sacrifices some robustness of customization for simple use which makes it much easier for multiple users to control the information and manage the product as a whole.
  • Great User Community and product assistance- The product keeps growing actively and gets better. The company itself is great at communicating with its clients about future roll-outs, initiatives, and updates to their product. They also have a robust knowledge base that is easy to understand and allows for quick answers to questions on how to use the product. Their Customer Service team also works diligently to solve problems with the system and communicates frequently with it's clients if their is a problem to help quickly resolve issues.

Cons

  • Integration- It has integrations with other products, but they are not always the best. The integrations do not always have the best functionality and are sometimes buggy. It's integrations with Microsoft is good, but it can be improved. It's integration with other products I feel is lacking and could be improved in its presentation.
  • Lack of customization- To have ease of use, it does lack customization. It has standard tools, which are great, but going beyond standard is difficult at the easiest to impossible at the worst. Overall I do not mind this because what it offers is robust, but it is a cautionary tale to those more interested in customization over a solid product.
  • Calendar Functionality- It does not have great calendar functionality. Setting group shared calendars is difficult and is an area of communication I wish the product would improve.

Return on Investment

  • Time saved finding information- Already at launch the user directory capability has made it so easy to find and locate people throughout the company. It has also improved our internal org charts through its easy visualization of data.
  • Reduced Emails- With information being stored on the intranet we have been able to reduce the number of emails needed for communication. We now have places for information where we can guide everyone to that are easy to locate.
  • Improved Onboarding- Having one place for information have greatly reduced the need for tutorials on where to find and bookmark all the information at our company.

Alternatives Considered

Microsoft 365, Igloo and Jive

Employee Experience Reimagined - with LumApps!

Lisa CapraView profile
Revenue Knowledge Stratrgy Manager in Sales at Instructure (1001-5000 employees employees)

Use Cases and Deployment Scope

LumApps serves a dual function at Instructure, both as the intranet and an internal revenue enablement knowledge base to support our global sales and customer success teams.

Pros

  • Customizable widgets
  • Metadata to customize the user experience for a global workforce
  • Intuitive design

Cons

  • I would like to see a widget that can be embedded on a page to have users acknowledge proprietary information before the content on that page becomes visible.

Return on Investment

  • LumApps has created a one-stop-shop for both the company intranet and the Revenue Enablement site, saving employees valuable time when doing their daily work.

Alternatives Considered

Microsoft SharePoint

Other Software Used

Salesforce CPQ, The Okta Identity Cloud, Google Workspace, Slack

LumApps is an EXCEPTIONAL Product & the Lumies are EXCEPTIONAL Partners

Shelonda DarlingView profile
Director, Digital Employee Experience in Corporate at Global Payments Inc. (10,001+ employees employees)

Use Cases and Deployment Scope

We are a company built on mergers and acquisitions, with a global footprint of 24k team members in over 30 countries. LumApps allows us one centralized employee experience platform to showcase communications, culture, and community.

Pros

  • With a variety of widgets in the library, LumApps allows content creators to be successful whether they are novices simply elevating a communication or UX designers creating a space for people to come back often and visit.
  • LumApps allows non technical administrators, without coding experience, to manage a platform with ease.
  • LumApps provides push notifications and a simply newsletter tool for communicators to send reminders to their audience in a variety of ways.
  • Mobile App is a star and comes with the contract....although we purchased a custom build.

Cons

  • LumApps does require some training...I describe it as a high-powered google site (therefore not as easy); so you will want a demo before diving in.
  • Analytics are always what customers want, LumApps is making strides in this area; but it is not just the numbers...it is helping your customer tell the story that is the most difficult.

Return on Investment

  • Less email.
  • Consolidating multiple platforms (and their followers).

Other Software Used

Workday Cloud Platform, Emburse Certify, Skillsoft Percipio (Skillport)

New LumApps-based intranet a success

Incentivized
Kelly BinghamView profile
Internal Communications Manager in Marketing at SiteOne Landscape Supply, LLC. (1001-5000 employees employees)

Use Cases and Deployment Scope

We needed a new intranet with more features to enable informed and engaged associates. Prior to using LumApps, our main communication channel with our teams was email. LumApps has given us a simple way to host content online and share news and information, while also allowing associates to interact and have more 2-way dialogue through comments, likes, and sharing. We're in the early stages of our implementation but have already gotten feedback that the platform is allowing us to achieve our goals. Looking forward to continued growth and development with this product.

Pros

  • Simple user interface
  • Secure
  • Good support

Cons

  • Documentation could be improved - lots of it but not always easy to find what I need

Return on Investment

  • Reduced email
  • Time saved on creating newsletters and distributing news/communications

Usability

Alternatives Considered

Microsoft SharePoint

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