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What is LumApps?

LumApps is an Employee Experience Platform that engages every employee with personalized communications, regardless of location, and empowers them to do their best work by connecting them with the tools, people, and information they need to get the job done.…

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LumApps is an intranet platform that serves as a primary source for internal information, connecting employees and keeping them engaged …
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What is LumApps?

LumApps is an Employee Experience Platform that engages every employee with personalized communications, regardless of location, and empowers them to do their best work by connecting them with the tools, people, and information they need to get the job done. Integrations with both Microsoft…

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Product Details

What is LumApps?

LumApps is an Employee Experience Platform that engages every employee with personalized communications, regardless of location, and empowers them to do their best work by connecting them with the tools, people, and information they need to get the job done. Integrations with both Microsoft and Google enables employees to share knowledge, resources, and connect with each other.

The employee experience platform aligns and engages digital workplaces, and enables enterprises to better communicate with their people, foster culture and collaboration, and provide ready access to productivity tools and information for employees. The product tailors each experience to the needs of each employee, from executives and managers to frontline workers. LumApps is a SaaS platform, designed to scale to the needs of today’s largest enterprises and is accessible across any device or language.

Collaboration and communication

Enables each employee to share their knowledge with their colleagues through video and posts. Ensures no employee is left out by personalizing communications via hyper-segmented audiences. LumApps Journeys helps to guide employees through key moments in their lifecycle with automated, integrated, and personalized touches.

Connect with co-workers

With its user directory, users can reach out to the right people and gain valuable time. Search by skills, location, or teams and learn about a contact's details and social activities.

LumApps Features

  • Supported: Engagement Analysis
  • Supported: Enterprise Video Management
  • Supported: Integrations
  • Supported: Content Distribution
  • Supported: Content Templates
  • Supported: Social Sharing
  • Supported: Company News
  • Supported: Activity Feed
  • Supported: User Directory
  • Supported: Document Collaboration
  • Supported: Version Control
  • Supported: Knowledge Base
  • Supported: Search
  • Supported: User, Role and Access Management
  • Supported: Mobile Optimization

LumApps Screenshots

Screenshot of Example HomepageScreenshot of Example NewsCenterScreenshot of Example Mobile HomepageScreenshot of Example User ProfileScreenshot of Example Applauncher

LumApps Videos

Videos enhance all aspects of the employee experience and are a workforce demand. Built into the LumApps platform, LumApps Play gives Internal communications, HR and Department managers full control of video content management, without technical skills.
LumApps Journeys helps to improve the employee experience through personalized, smart, and integrated journeys.

LumApps Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Mobile Web
Supported CountriesGlobal
Supported LanguagesOver 30 languages supported

Frequently Asked Questions

Microsoft Viva, Simpplr, and Jive are common alternatives for LumApps.

Reviewers rate Configurability highest, with a score of 8.1.

The most common users of LumApps are from Enterprises (1,001+ employees).

LumApps Customer Size Distribution

Small Businesses (1-50 employees)0%
Mid-Size Companies (51-500 employees)10%
Enterprises (more than 500 employees)90%
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Reviews and Ratings


Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

LumApps is an intranet platform that serves as a primary source for internal information, connecting employees and keeping them engaged and informed. With dedicated pages for each team, LumApps allows users to easily find information about teams, departments, and new projects. Users appreciate its ability to centralize scattered information in an attractive template, making it easily accessible. As one user describes, LumApps acts as an online employee handbook and resource hub, providing a central location for information, community building, and effective communication. It replaces legacy corporate communication platforms and improves connectivity and efficiency in communicating with employees.

One of the key use cases of LumApps is as a platform for internal communications to create and spread employee news and information. It serves as a one-stop-shop for company news, updates on benefits, and HR-related content. By providing a centralized database for information sharing, LumApps meets the needs of global teams. It also facilitates both vertical and horizontal communication within the company by offering quick access to necessary information for work tasks. Another user shares their experience with LumApps: It serves as a document repository, community post platform, and directory. It ensures ease of finding information and resources, improving efficiency. Furthermore, LumApps acts as an intranet site for centralized information such as frequently used links, organizational charts, and company news.

In addition to its role in internal communications, LumApps also supports collaboration and connection among employees. By enabling employees to connect and engage in a digital environment, it bridges geographical gaps within the organization. One user highlights this aspect by saying that LumApps enables employees to connect and engage in a digital environment, bridging geographical gaps. Moreover, the software continuously innovates by integrating with other platforms and providing a customizable interface to enhance the user experience. This flexibility allows companies to tailor LumApps to their specific needs.

Overall, LumApps serves as a comprehensive solution for internal communication, information sharing, and employee engagement. It addresses the problem of scattered information by centralizing it in an accessible and visually appealing format. With its array of features and functionalities, LumApps supports various use cases such as team collaboration, company-wide announcements, resource sharing, and fostering a sense of community among employees.

Easy-to-use Platform: Users have found LumApps to be a simple and easy-to-navigate platform for using Google for their business. They appreciate that it makes tasks easy to comprehend and collaborate on for their employees.

Integration with Google Workspace: The integration with Google Workspace, particularly Google Drive, is highly valued by users. They find it fast and easy to deploy and appreciate the search engine's capability to support multiple languages, which is especially beneficial for large companies.

Strong Page Design Capabilities: Users praise LumApps for its strong page design capabilities and the ability to create content templates for specific teams and make them private. They also highlight the flexibility in design and style, as well as the support for communities, which makes it easy for interest groups to consolidate information in a centralized space.

Difficult navigation and task performance: Some users have found it challenging to navigate and perform tasks in the LumApps back office without significant training. They expressed frustration with the complexity of the platform, indicating that it requires a steep learning curve.

Analytics limitations: Users have mentioned their dissatisfaction with the analytics side of LumApps. They stated that it does not show user-specific data and finding information on which associates use the intranet the most is difficult. This limitation hinders their ability to gain valuable insights from the platform.

Lack of integration options and out-of-the-box templates: Several users wished for more integration options with files and desired out-of-the-box templates to reduce the need for design assistance. They also expressed a desire for better metrics without relying solely on Google's services, highlighting a need for enhanced flexibility and customization within LumApps.

Attribute Ratings


(1-25 of 29)
Companies can't remove reviews or game the system. Here's why
February 22, 2023

An Intranet for Everyone

Keenan Kibrick | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
LumApps is our current intranet provider. We purchased LumApps a year ago and just finished implementation of the product. We use it as our companies primary source for internal information. LumApps addressed our companies problem with multiple sources of information, information confidence, and communication problems between areas of our company.

The Scope of the product was to design a website that could be easily used to control information and communication flow across our companies multiple business lines and between our field sites and corporate headquarters. It is now our companies One-Start shop for information, our visible user directory, a company community platform, and home base to connect to all our companies web applications.
  • Webpage and Information Management- It's straightforward to navigate and to allow a single source of information to easily be placed in multiple areas of the intranet without creating multiple versions of files. Further it has enabled us to use the same piece of information across business lines without creating multiple copies of a document or webpage.
  • Simple webpage design- The program is very easy to use and edit allowing for multiple page owners across different sectors while still being able to managed by a overall by a small team of users. It sacrifices some robustness of customization for simple use which makes it much easier for multiple users to control the information and manage the product as a whole.
  • Great User Community and product assistance- The product keeps growing actively and gets better. The company itself is great at communicating with its clients about future roll-outs, initiatives, and updates to their product. They also have a robust knowledge base that is easy to understand and allows for quick answers to questions on how to use the product. Their Customer Service team also works diligently to solve problems with the system and communicates frequently with it's clients if their is a problem to help quickly resolve issues.
  • Integration- It has integrations with other products, but they are not always the best. The integrations do not always have the best functionality and are sometimes buggy. It's integrations with Microsoft is good, but it can be improved. It's integration with other products I feel is lacking and could be improved in its presentation.
  • Lack of customization- To have ease of use, it does lack customization. It has standard tools, which are great, but going beyond standard is difficult at the easiest to impossible at the worst. Overall I do not mind this because what it offers is robust, but it is a cautionary tale to those more interested in customization over a solid product.
  • Calendar Functionality- It does not have great calendar functionality. Setting group shared calendars is difficult and is an area of communication I wish the product would improve.
Suited for- It's a great one start shop for information. If you want your data all in one place and easy to access, you cannot beat LumApps for this. It's ease of placing pages across multiple sectors, menu navigation, and org chart integration are lovely. It showcases information and files very well with easy web page design that brings it all together. With only a little bit of training many people can use the product and create content.

Less Appropriate- While great at what it does it is still a place to showcase information, not house it. It's not a replacement for Microsoft or Google regarding online file storage. It does not do the storage. It just makes files easy to access if your company houses them already. This same idea applies to Active Directory, it can do a lot of great customization of roles and allow/highlight information for people if they already have great data about people. It is a challenge if the backend data profiles of a person are not already syncing from other systems.
Lisa Capra | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
LumApps serves a dual function at Instructure, both as the intranet and an internal revenue enablement knowledge base to support our global sales and customer success teams.
  • Customizable widgets
  • Metadata to customize the user experience for a global workforce
  • Intuitive design
  • I would like to see a widget that can be embedded on a page to have users acknowledge proprietary information before the content on that page becomes visible.
LumApps is THE employee experience platform! With its customizable meta-data, I was able to create over 700 pieces of content to deploy a regionalized user experience for our global sales and customer success teams. No longer were employees inundated with content that did not apply to their region or market. With LumApps’ best in class functionality, the integrations that our organization uses, such as Google and Slack were easily integrated within LumApps to create a seamless user experience for a global audience.
Score 8 out of 10
Vetted Review
Verified User
In my company, we use LumApps as our intranet. It allows employees to find key information, newsletters, and articles posted in relation to the company and its employees.
  • It offers user-friendly navigation.
  • User management is simple once setup correctly.
  • It offers many different options for creating posts and articles.
  • Search functionality is lacking for groups.
  • If you Copy and Paste from other sources, it often leads to undesired results.
Well suited: For communicating and archiving important articles and events regarding your company and employees. Directing employees to your intranet to allow them to find the answer they are looking for will encourage the use of the intranet. Less well suited: Not as well suited for communicating emergency or time-sensitive events regarding your company or employees. Employees may miss or not check the intranet as often as perceived without direction and could miss these events.
Shelonda Darling | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
We are a company built on mergers and acquisitions, with a global footprint of 24k team members in over 30 countries. LumApps allows us one centralized employee experience platform to showcase communications, culture, and community.
  • With a variety of widgets in the library, LumApps allows content creators to be successful whether they are novices simply elevating a communication or UX designers creating a space for people to come back often and visit.
  • LumApps allows non technical administrators, without coding experience, to manage a platform with ease.
  • LumApps provides push notifications and a simply newsletter tool for communicators to send reminders to their audience in a variety of ways.
  • Mobile App is a star and comes with the contract....although we purchased a custom build.
  • LumApps does require some training...I describe it as a high-powered google site (therefore not as easy); so you will want a demo before diving in.
  • Analytics are always what customers want, LumApps is making strides in this area; but it is not just the is helping your customer tell the story that is the most difficult.
Customer Success Team and Technical Support is top notch. Product Feature Suggestions are heard and implemented. Customer best practice sharing is encourgaed.
Kelly Bingham | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
We needed a new intranet with more features to enable informed and engaged associates. Prior to using LumApps, our main communication channel with our teams was email. LumApps has given us a simple way to host content online and share news and information, while also allowing associates to interact and have more 2-way dialogue through comments, likes, and sharing. We're in the early stages of our implementation but have already gotten feedback that the platform is allowing us to achieve our goals. Looking forward to continued growth and development with this product.
  • Simple user interface
  • Secure
  • Good support
  • Documentation could be improved - lots of it but not always easy to find what I need
LumApps is an easy-to-use intranet platform with relatively simple implementation. It would be especially useful in a company where associates bring their own devices, as the mobile app is very useful. Reaching associates who do not work in front of a computer continues to be a challenge. This product would also be excellent for an organization using the Google suite (Gmail, Google Drive, etc.).
Mark Small | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
As part of our move to Google Workspace, LumApps was chosen as the product to build our Intranet on. This allowed us to create a truly unified Intranet portal that is tightly integrated into the productivity tools we use on a daily basis. Prior to the move to Google Workspace and LumApps, it was difficult to locate information.
  • Organization and presentation of information
  • Integration with Google Workspace
  • Ease of adding and updating content
  • There is still some room for improvement with navigation, but that might be more about how our sites and pages were developed.
It works well both on the desktop as well as a mobile device. Being able to have companywide information easily accessible via my mobile device has been very beneficial.
Score 8 out of 10
Vetted Review
Verified User
I work with a content creator to create a page for thousands of people to access and use on various continents.
  • Looks good
  • Search is great
  • Once learned, the editing and management are decent
  • Hard to edit and manage for a lay person
  • reviewing content you want to send to many before going live is very hard or impossible
It works well for internal pages the teams can use to highlight their group, and provide access to various needed and important content. It has been perfect for our internal Internet for many reasons, mostly including search and the ability to find all the different teams sites and content
Score 8 out of 10
Vetted Review
Verified User
We had multiple data sources and a variety of data living in each system, due to this issue, users were unable to easily find information about teams/depts/new projects. With LumApps, were able to give each team a dedicated page so users could find additional information on the team and their initiatives.
  • Widgets are easy to use
  • easy to mange users/permission with the use of labels and groups
  • ability to create sub pages allows for scalability
  • Widgets not are users friendly or easy to use. They work, but you have to know what you are doing
  • Integration with IDP i.e Okta can be improved. There are some missing features like pulling Profile pictures
  • We are unable to resize users profile pics
LumApps is well suited for a team that's dedicated to working on the platform and maintaining it. If a normal user needs to create pages/content there is a steep learning curve. It should be easier to customize the pages but you have to really know proper HTML to have the page display properly i.e sizing widgets and banners.
Score 8 out of 10
Vetted Review
Verified User
We have been using LumApps in different capacities. Our main focus has been around internal employee engagement and sales notifications. Our goal has always been to give employees a single place for all of their news, information, links and documentation. LumApps has provided that and more.
  • Highlights important news and information
  • Integration with Google
  • Their client service and support is exceptional
  • LumApps provides historical analytics and best practices to help make the right decisions
  • Platform needs to be more nimble
  • Improved and enhanced analytics
  • Better employee groups and easier integration of dynamic list
LumApps is well suited for large enterprise clients.
Score 8 out of 10
Vetted Review
Verified User
For my team we use LumApps for two purposes - 1 as an internal hub and 2 as a hub and community space for our program partners
  • host static information
  • tagging
  • user directory
  • slow load times
  • lots of bugs (you save changes to a page but then they did not actually save or you update a widget but then something else on the site breaks)
  • would like to see analytics (at least log in) by user
I highly recommend LumApps for its ability to warehouse information - as an organization, we have been able to curate content (both news and employee resources) for employees to find, access, and search at their leisure. The usage of metadata and tags allows for flexible searching options and we can highlight or restrict access by employee groups. Not all of our users log in with Google and that has caused a lot of trouble for us in the past as LumApps is clearly most suited with Google Suite both from a front and back end perspective. Our staff also still prefer Slack for communicating versus LumApps communities (I am aware there is no integration but don't have this enabled in our plan). I found LumApps to be designed for there to be one company landing page and then differentiate from there and this was not our use case -- we purchased for the org but each department had very different use cases and reasons for their sites to be independent. I would think carefully about using LumApps if this applies to you because a great deal of coordination is involved.
March 24, 2022

Good but ca be better

Score 8 out of 10
Vetted Review
Verified User
We use LumApps as our Intranet site where all the employees can post and read all the latest and greatest news related to the company.
  • News and Articles
  • Quicklinks
  • Organization Chart
  • Polls
  • Very tedious and difficult to customize the page in terms of alignment, borders applying graphics
  • The domain customization is still missing (the url says
  • The communities can be better specially adding videos with thumbnails.
  • News and articles can be made visually more appealing in terms of effects. (Scroll, bounce, fade, slide, etc)
  • Copying and pasting already created page into different section is not possible
LumApps is suited if your organization has pre-determined templates and page layouts it's not suited for the people who wants to create a page layout from scratch and use creative layouts as it takes a lot of time to add widgets and align them together as per one's idea.
Score 7 out of 10
Vetted Review
Verified User
LumApps acts as our company's intranet, pulling together our policies, careers and promotions, org structure, personnel directory, and upcoming event information. The platform is the authoritative source for all information employees need to perform their daily tasks. It integrates tightly with our Microsoft Suite of tools such as Teams and Stream. This integration is an essential component that enables content creators to pull together critical information from various sources and bundle it into a single resource.
  • Automating the seeding of content throughout the site via content widgets and metadata
  • Flexible page layout options that enable templated pages but allow authors to customize them
  • Easy application of styles that conform to the firm look and feel standards
  • Management of data-intensive content- LumApps had partnered with AwesomeTable but that company was unable to provide ongoing services to our firm. LumApps should consider developing at least some of those native capabilities.
  • Styles are not customizable- things like cell padding cannot be altered for specific instances.
  • We've had to develop workarounds due to poor search results for specific portions of content (used a content list and filter but results, while better, still not optimal).
  • Support- help documentation on LumApps is poor and outdated and our support package is limited- which means we must figure things out for ourselves or give up.
LumApps is great for general text and image-based content, and better now for video. What I've found lacking though, is support for tabular data and for filtering that data. I have a data-intensive project and was pleased with how I was able to use AwesomeTable to filter that data based on specific criteria but that third-party vendor was unable to provide ongoing support to the project through licensing to our firm and unwilling to undergo security testing and screening by us prior to licensing.
Score 9 out of 10
Vetted Review
Verified User
We use LumApps to create our intranet and knowledge base. We had a lot of great content/knowledge that was missing because we didn’t have a specific place to find those content. LumApps helped us give the structure to organize this content and also, work together with a better view of how to do it in an effective way.
  • Integrations with other sources (Okta, Google, Zendesk, Salesforce)
  • A lot of possibilities to create a good template for the content that we want to share
  • A community feature, so people can interact about some topics in common.
  • Backups and bulk content (import , export and update)
  • Roles and groups more easily to use
  • More granularity about what permission a viewer use can have, a writer, an administrator, and so on.
Share news and organizational communications. The auto-translate feature helps to have the content available without doing a lot of manual translations. It solves our big problem that was “how to share great and relevant content to the entire organization”.
Score 8 out of 10
Vetted Review
Verified User
We use LumApps for our Intranet. Primary objectives for the project include Centralized information repository, frequently used links or contact forms, Enterprise Org Chart, and communications related to news about the company. We primarily use it without the social or crowd-sourcing elements. The site is managed by a communications team and updated as needed to support company communications initiatives.
  • Several Widget Options - lots of tools to build pages.
  • Org Chart - Org chart is nice as long as your Google Workspace environment is accurate.
  • Flexibility in site layout allows you to customize to your organization's needs.
  • The editing user interface is a bit wonky and occasionally glitchy.
  • The back-end options are not organized super well, which can make it confusing to find the right settings.
  • The customization options are somewhat limited without advanced CSS/dev skills, and the basic functions can be a bit challenging for some non-technical users.
LumApps would be well suited for an organization that wants an internal website with social interaction and sharing across the org. It works best if there is a solid vision and strategy. There are many options and it can be overwhelming so it is important to have the plan in place. Less well suited to small or non-technical teams. Requires some CMS management skills.
Score 7 out of 10
Vetted Review
Verified User
Creating intranet pages for different communities as well as content for everyone in the organization.
  • I can see the page metrics for the pages I create.
  • I have the ability to manage content on my own pages fairly easily.
  • I can integrate media including images and Google Slides.
  • Hard to include video on a page because the video needs a URL.
  • It is a little hard to learn but that could be because of the way we have customized the editing tools.
  • The search tool doesn't always give good results but that might be because of the way that we have integrated it into our google platforms.
It is suited for intranets where there is a wide network of distributed content owners. There are over 10,000 at my organization, and anyone has the option of creating content or engaging with content.
Score 1 out of 10
Vetted Review
Verified User
We currently utilize LumApps to offer an employee intranet. We allow internal comms to create content and currently use it to spread employee news. It allows us to have a drag and drop content creation process and allow us to move away from slack with our outgoing messaging. It also allows for easier access to older content that slack has a harder time surfacing.
  • Offers simple addition of custom content types that give the ability to apply different access and distribution levels.
  • The HTML widget allows for the simple removal of WYSIWG tools to simplify the view for content contributors.
  • The ability to rearrange layouts is very simple.
  • A lot of the documentation is lacking.
  • The support is not extremely helpful.
  • The settings for many things are not clear.
  • There are many tools in the platform that have unclear behavior.
  • Templates are not recursive, so when a template is modified the content using that template will not change
  • The WYSIWYG editor auto formats HTML which is unhelpful when trying to embed code.
  • The notifications are not consistent.
I think that this tool is very well suited for a small company looking to send one-sided communication, or possibly communication with comments. Unfortunately, this platform lacks the ability to scale well, and leaves a tremendous amount of technical debt when the amount of pages grows, because when one element moves on a page, that needs to be moved on all pages manually. Customization beyond minimal widget design is difficult, and the fact that there are many things that cannot be changed makes this a difficult recommendation for anyone looking for a highly visual platform.
João Alcantara | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
We use it to create and support knowledge management on our intranet. We have a lot of information on our company and we want to be able to manage this in a less friction way. We use LumApps to give the possibility of our users creating content on our intranet as well but following our brand guidelines and best practices.
  • The freedom we have to create pages, how we create them.
  • The possibility to adjust the CSS as we want, this makes some things easier for us.
  • The way we design pages is not intuitive at all.
  • The global widgets could behave like components, for example, if I create a button as a global widget, it could at least be possible to change the label of it, this way we can reuse better this widget.
  • Recently we noticed that the search only shows us results of the site's main language, so if I search for content that is in Portuguese and the platform is in English, I couldn't find the content, this is really annoying because we have a lot of content in other languages.
  • Adjusting the link of a widget is way better than use the button widget.
We use LumApps to create a collaborative space to create and manage relevant content inside the company, with the possibility to create templates and manage permissions to different people and groups to make it easier to be a more collaborative space without our designs being a mess. LumApps is not an intuitive tool to use, the learn curve is not the best, so most of our users have very difficulty being used to the tool, they spend a lot of time learning how to use it.
March 11, 2022

simple and effective!

Suchi Annasami | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
We use it to provide resources, news, and content to employees to be able to do their day-to-day job seamlessly. It is also our intranet platform. We add new pieces of content or news everyday
  • simple layout
  • google integration
  • easy creation of content
  • content expiration
  • analytics
  • permissions
LumApps is well suited to provide fresh news to our employees on a daily basis and cater that information to the audience based on their role location etc LumApps does not handle well content owners expiration and their notifications don't work great, so maintenance of LumApps can be a pain
Score 10 out of 10
Vetted Review
Verified User
LumApps works as our company intranet. We post important company news, updates, and knowledge-based resources for our departments. If our employees are looking for important HR news, upcoming events, marketing PDF files, or employee contact information, then our LumApps site is where they go. Its easy integration with G-suite is a big reason why we decided to go the LumApps direction. Department pages are so easy to build, you can do it in less than a day. And company news posts can be completed in less than 5 minutes!
  • Integrate with Google (G Suite)
  • Integrate with Google Drive folders
  • Makes building pages and posts very easy!
  • Better newsletter functionality
  • Needs pre-built page templates
  • Needs pre-built post templates
LumApps is well suited to build out your company's intranet or news portal. The ability to create posts and send out notifications for current news is really nice. Their backend analytics is a little light though. I wish that it was more detailed and you could see analytics by user or group.
Score 8 out of 10
Vetted Review
Verified User
We created a unified intranet using LumApps. We needed a platform that would work with Google and could replace SharePoint.
  • Newsletters
  • Page templates
  • Navigation
  • Native analytics
  • Flexibility with moving pages or sites around
  • Permissions and roles
LumApps is a great place for news and sharing company-wide updates. It's less suited for spinning up quick project team sites that will not be needed long term.
Score 8 out of 10
Vetted Review
I assist clients with onboarding LumApps into their organization. LumApps provides organizations with a hub of relevant data, along with a chance to create 2-way dialogue. When organizations are looking to boost collaboration, gather the voice of the team in a constant way, and provide streamlined processes to find key information, LumApps can help!
  • Communities to invite open conversation within affinity groups
  • Searching news archives is fast and easy
  • New hire onboarding data hub to reduce silos and uncover key starting data
  • CSS is not recommended for use, but certain features like a button to jump back to the top of the page are missing unless you hack a workaround
  • The mobile app experience is a separate build from the desktop version, which requires content creators to apply extra effort to the design process
  • Pages load slowly if certain widgets are used
LumApps works well with a dedicated owner plus a few dedicated news authors. As with any intranet, keeping content fresh and relevant is key, so we always encourage having the right human support to match the technology investment. They constantly update their technology, so it will take a few dedicated individuals to stay up on monitoring the new releases to be sure you make the most of your purchase. LumApps can be pricey for small organizations compared to a few other services on the market today. Clients need to consider if they need all of the features that LumApps offers, as there can be upcharges for things like their video service.
Todd Nilson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
As a community strategist, I work with many enterprise organizations to help them build meaningful employee experiences. The LumApps community experience platform is extraordinary for its design flexibility and its depth of integration with both Office 365 and Google Suite of productivity tools. In addition, it is a powerful way to enable employees to connect and learn from one another, improve productivity, increase morale, and foster retention in the workplace. In addition, I've had the opportunity to work directly with members of the LumApps team for two large-scale enterprise implementations and find them to be knowledgeable and easy to work with.
  • Integrates productivity apps
  • Flexible UI design
  • Communities
  • I don't have any immediate feature requests to add
Empowering groups around the topic of Diversity, Equity, and Inclusion is a great use case for LumApps, but that is only one of many potential ways an enterprise organization could utilize the platform to improve the employee experience.
Score 8 out of 10
Vetted Review
Verified User
We use LumApps as our primary workforce portal. We share company news, events, and policies, along with community collaboration
  • Audience targeting
  • Supports multiple languages
  • Flexible design & style
  • Mobile readiness
  • Administration of content and users is limited from reporting and historical logs
  • Not easy to move things around on the back-end
  • Not easily adaptable as you grow or change direction
The platform is great for small to medium-sized companies with the need to quickly communicate with the workforce in different and modern ways. If you know what you want and how to do it from the beginning it's easy to work within the platform. Content targeting, notifications, page design is all very flexible and work well. If you are a large-scale company that may change over time, it's a bit harder to change what you have set up without a lot of work to make the "new" approach work, it also doesn't offer any different "administrator" level permissions.
Score 10 out of 10
Vetted Review
Verified User
LumApps replaced Google Sites as our company intranet, and it is a HUGE improvement. It allows for two-way communication, more employee involvement in content (via communities), the ability to publish individual articles/content without publishing the entire site (previously we had to maintain a separate site to build out the content for layout and approvals). We're barely scratching the surface of its features, and as a financial services institution there are some features we just may never use, but it has helped tremendously when I tell other departments/teams what they can do in LumApps (to keep them from creating their own websites outside of Corporate's view or direction, which we had a serious problem with before). Being able to set page-level permissions for department content is great, and for all others giving them Communities to post and comment satisfies their needs.
  • page-level permissions
  • targeting content to specific groups
  • creating spaces for information conversations
  • previewing pages before publishing
  • allowing end-users to control the widgets on their dashboard (e.g. not everyone wants to see an email preview, but it's either on or off for all)
  • not letting the company set default notification options before turning them on, or not letting notifications be opt-in at the individual level
It does everything we need and more, hence the 10. But for small companies or companies that don't have large geographic footprints they need to bridge, it is likely cost-prohibitive, and the features won't be as beneficial.
Score 7 out of 10
Vetted Review
Verified User
We use LumApps as our internal wiki. Our company manages all internal official announcements, policies, and perks information from this one platform. We used to have this information spread across 3+ systems. LumApps helped us create a custom internal website that keeps our employees updated and informed.
  • White-label and brand content – and for the entire website.
  • Manage user permissions for content creation and updates.
  • Separate official content like policies (pages) from ephemeral updates (news).
  • Simplify content creation. Users should know what each button and widget does without asynchronous training.
  • Simplify standardization. LumApps provides endless customization options. We wanted to standardize our look and feel across our internal website. But there's not a simple way to require that across all content.
  • Uplevel some metadata features. Ex: if you draft a page with a URL then delete that page, you can't use that URL for any future pages.
LumApps works well if you need to build a robust, fairly-static wiki or internal website.

It works less well to coordinate in-progress projects or work. It should be used for active collaboration or discussion.
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