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LumApps is an intranet platform that serves as a primary source for internal information, connecting employees and keeping them engaged …
Overview
What is LumApps?
LumApps is an Employee Experience Platform that engages every employee with personalized communications, regardless of location, and empowers them to do their best work by connecting them with the tools, people, and information they need to get the job done.…
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What is LumApps?
LumApps is an Employee Experience Platform that engages every employee with personalized communications, regardless of location, and empowers them to do their best work by connecting them with the tools, people, and information they need to get the job done. Integrations with both Microsoft…
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For the latest information on pricing, visithttps://www2.lumapps.com/l/702703/2022…
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Product Details
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- Integrations
- Competitors
- Tech Details
- Downloadables
- FAQs
What is LumApps?
LumApps is an Employee Experience Platform that engages every employee with personalized communications, regardless of location, and empowers them to do their best work by connecting them with the tools, people, and information they need to get the job done. Integrations with both Microsoft and Google enables employees to share knowledge, resources, and connect with each other.
The employee experience platform aligns and engages digital workplaces, and enables enterprises to better communicate with their people, foster culture and collaboration, and provide ready access to productivity tools and information for employees. The product tailors each experience to the needs of each employee, from executives and managers to frontline workers. LumApps is a SaaS platform, designed to scale to the needs of today’s largest enterprises and is accessible across any device or language.
Collaboration and communication
Enables each employee to share their knowledge with their colleagues through video and posts. Ensures no employee is left out by personalizing communications via hyper-segmented audiences. LumApps Journeys helps to guide employees through key moments in their lifecycle with automated, integrated, and personalized touches.
Connect with co-workers
With its user directory, users can reach out to the right people and gain valuable time. Search by skills, location, or teams and learn about a contact's details and social activities.
LumApps Features
- Supported: Engagement Analysis
- Supported: Enterprise Video Management
- Supported: Integrations
- Supported: Content Distribution
- Supported: Content Templates
- Supported: Social Sharing
- Supported: Company News
- Supported: Activity Feed
- Supported: User Directory
- Supported: Document Collaboration
- Supported: Version Control
- Supported: Knowledge Base
- Supported: Search
- Supported: User, Role and Access Management
- Supported: Mobile Optimization
LumApps Screenshots
LumApps Videos
Videos enhance all aspects of the employee experience and are a workforce demand. Built into the LumApps platform, LumApps Play gives Internal communications, HR and Department managers full control of video content management, without technical skills.
LumApps Journeys helps to improve the employee experience through personalized, smart, and integrated journeys.
LumApps Integrations
LumApps Competitors
LumApps Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android, Mobile Web |
| Supported Countries | Global |
| Supported Languages | Over 30 languages supported |
| Security |
LumApps Downloadables
- Customer Spotlight with Publicis Sapient: How to Deliver a Better Employee Experience
- Customer Spotlight with Palo Alto Networks: How Palo Alto Networks is Shaping the Future of Work
- Customer Spotlight with Schnuck Markets: Centralizing Internal Communications and Engaging with All Employees
- Customer Spotlight with Randstad: Placing Humans at the Heart of Technology
- LumApps for HR
- LumApps for Internal Communications
- Customer Spotlight with Thoughtworks: Thoughtworks Creates an Extraordinary Impact by Connecting its Global Workforce During IPO Week
Frequently Asked Questions
Reviewers rate Configurability highest, with a score of 8.1.
The most common users of LumApps are from Enterprises (1,001+ employees).
LumApps Customer Size Distribution
| Consumers | 0% |
|---|---|
| Small Businesses (1-50 employees) | 0% |
| Mid-Size Companies (51-500 employees) | 10% |
| Enterprises (more than 500 employees) | 90% |
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Reviews and Ratings
(39)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
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LumApps is an intranet platform that serves as a primary source for internal information, connecting employees and keeping them engaged and informed. With dedicated pages for each team, LumApps allows users to easily find information about teams, departments, and new projects. Users appreciate its ability to centralize scattered information in an attractive template, making it easily accessible. As one user describes, LumApps acts as an online employee handbook and resource hub, providing a central location for information, community building, and effective communication. It replaces legacy corporate communication platforms and improves connectivity and efficiency in communicating with employees.
One of the key use cases of LumApps is as a platform for internal communications to create and spread employee news and information. It serves as a one-stop-shop for company news, updates on benefits, and HR-related content. By providing a centralized database for information sharing, LumApps meets the needs of global teams. It also facilitates both vertical and horizontal communication within the company by offering quick access to necessary information for work tasks. Another user shares their experience with LumApps: It serves as a document repository, community post platform, and directory. It ensures ease of finding information and resources, improving efficiency. Furthermore, LumApps acts as an intranet site for centralized information such as frequently used links, organizational charts, and company news.
In addition to its role in internal communications, LumApps also supports collaboration and connection among employees. By enabling employees to connect and engage in a digital environment, it bridges geographical gaps within the organization. One user highlights this aspect by saying that LumApps enables employees to connect and engage in a digital environment, bridging geographical gaps. Moreover, the software continuously innovates by integrating with other platforms and providing a customizable interface to enhance the user experience. This flexibility allows companies to tailor LumApps to their specific needs.
Overall, LumApps serves as a comprehensive solution for internal communication, information sharing, and employee engagement. It addresses the problem of scattered information by centralizing it in an accessible and visually appealing format. With its array of features and functionalities, LumApps supports various use cases such as team collaboration, company-wide announcements, resource sharing, and fostering a sense of community among employees.
Easy-to-use Platform: Users have found LumApps to be a simple and easy-to-navigate platform for using Google for their business. They appreciate that it makes tasks easy to comprehend and collaborate on for their employees.
Integration with Google Workspace: The integration with Google Workspace, particularly Google Drive, is highly valued by users. They find it fast and easy to deploy and appreciate the search engine's capability to support multiple languages, which is especially beneficial for large companies.
Strong Page Design Capabilities: Users praise LumApps for its strong page design capabilities and the ability to create content templates for specific teams and make them private. They also highlight the flexibility in design and style, as well as the support for communities, which makes it easy for interest groups to consolidate information in a centralized space.
Difficult navigation and task performance: Some users have found it challenging to navigate and perform tasks in the LumApps back office without significant training. They expressed frustration with the complexity of the platform, indicating that it requires a steep learning curve.
Analytics limitations: Users have mentioned their dissatisfaction with the analytics side of LumApps. They stated that it does not show user-specific data and finding information on which associates use the intranet the most is difficult. This limitation hinders their ability to gain valuable insights from the platform.
Lack of integration options and out-of-the-box templates: Several users wished for more integration options with files and desired out-of-the-box templates to reduce the need for design assistance. They also expressed a desire for better metrics without relying solely on Google's services, highlighting a need for enhanced flexibility and customization within LumApps.
Attribute Ratings
Reviews
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February 22, 2023
An Intranet for Everyone
Score 9 out of 10
Vetted Review
Verified User
It overall stacked up incredibly against all its competitors. Its customer service, simple to use format, and ease of implementation were hard to beat. We got up and running in about 6-8 months and it was right on schedule for implementation. It's feature set was smaller then it's competitors but even at first glance it was much easier to use for the amount customization it contained. We considered factors when purchasing like ease of use, adaptability, and look/feel overall as a product. No product came close to LumApps on these features.
December 20, 2022
Employee Experience Reimagined - with LumApps!
Score 10 out of 10
Vetted Review
Verified User
Our organization selected LumApps for its customizability, integrations with the Google suite, Slack, etc., in addition to the customizable meta-data that would allow for a unique user experience for our global teams so that users in the Latin American region, for example, would no longer be inundated with content that did not apply to their region or market.
August 01, 2022
New LumApps-based intranet a success
LumApps works with SharePoint and provides a much easier and more intuitive user interface. It is fairly simple to learn the basics, although plan to spend more time to really dive into all that it can offer and become an expert in the product. They seem very entuned to the needs of internal communications professionals. For the price and features, this product was better than others we viewed.
Because we're on Google Workspace, it just made sense to use LumApps. We also use AODocs, and they all work together very well.
July 28, 2022
Great tool that is close to being ideal
We looked at several, but our parent company was using LumApps and it made the most sense to stick with them.
March 24, 2022
Good but ca be better
Google based platform was more suited for our organization since we are on a G-suite
March 14, 2022
Easy Authoring of Basic Content, But Will Beef Up Your Tabular Data Offering and Help Documentation!
I was not part of the selection process. We do have teams that are using SharePoint due to the fact that their teams use MS Teams heavily to share and collaborate. Some teams find it easier to simply build out SharePoint pages because their Teams content already lives on SharePoint. SharePoint requires some degree of developer involvement though. We would like to be able to more easily integrate SharePoint content into LumApps so that our information ecosystem does not further fragment.
March 14, 2022
Solving a Knowledge Base Issue With LumApps
It was not flexible enough for us and the granularity of permissions doesn’t attend us. Its a good tool but for simple sharing content.
March 14, 2022
Solid intranet for technical users.
LumApps is more fit for purpose for a collaborative intranet. Lots of features related to internal communications. However, some of the tools provided are not intuitive for people who have experience with other CMS platforms. The setup is a bit challenging, and will likely require the support of an implementation partner if you do not have a development/creative team in-house.
March 14, 2022
LumApps is a central home for over 10,000 employees.
SharePoint is also fairly easy to use for content creators. SharePoint has been around for a very long time and is a powerful enterprise tool when it is well implemented, but implementation is critical to ensure that both the brand experience and usability for content owners are prioritized.
LumApps certainly outperforms some of these platforms on the enterprise level due to their partnership with employee management services like Okta. That said, the content management aspect becomes more difficult because the management process feels very manual and rigid. Bulk actions are almost completely missing from the platform and scalability is definitely an issue.
LumApps is so much easier to use. With SharePoint, you probably need a developer due to its complexity. You don't need that at all with LumApps. Marketing and HR professionals can easily learn it. It is best to lean on LumApps or a partner to build out a few templates to get you going through.
March 11, 2022
Unified Intranet Platform - LumApps Fits Our Needs!
March 10, 2022
Push or pull communications, LumApps can help!
LumApps offers organizations both a data push and a data pull option. Controlling page viewership by the audience sets this tool apart from many other communication options. When organizations put in the appropriate design time effort to leverage LumApps' feature set, their users will be able to surface information quickly and precisely.
March 09, 2022
Connection, Collaboration and Integration
- Liferay Digital Experience Platform (DXP) and Salesforce Experience Cloud (formerly Salesforce Community Cloud)
We did not formally compare these platforms. I have worked on them with other clients.
- Liferay Digital Experience Platform (DXP), Simpplr and Microsoft SharePoint
Simpplr was the closest but we didn't think they could scale.
March 06, 2022
Went from 0 - 100 with LumApps
- Google Workspace (formerly G Suite), Jive and Meta for Business (formerly Facebook for Business)
Google Sites is not meant to be an intranet, we were using it well beyond its intention, but it was free (and we use G Suite for everything else). We demoed Jive and Facebook for Business, but neither sufficed for an intranet that also needed to be a repository for documents, policies, etc. They were too social-focused, which is a bonus for us but not the main need.
March 04, 2022
LumApps helps us centralize policies and procedures
We previously used apps like Coda and Lessonly for user-generated content that we shared on our internal communication channels.
Coda and Google Docs work well for frequent collaboration. Lessonly works well for engaging learning content. We added in LumApps to manage content around policies and procedures to add a feeling of official-ness.
Coda and Google Docs work well for frequent collaboration. Lessonly works well for engaging learning content. We added in LumApps to manage content around policies and procedures to add a feeling of official-ness.
March 01, 2022
Easy to use and effective
February 21, 2022
A Decent Start, but Room To Grow
We used Jive previously. From a capability standpoint, Jive was very strong. It could do a lot, and it did it mostly well. However, Jive was purchased and the company that bought them ruined the product. We would have severe downtime (sometimes for multiple days), and support was very slow to respond if they responded at all. From that perspective, we miss a lot of the features and capabilities of Jive but we don't miss the headaches. LumApps is not supposed to be Jive 2.0, so some of this is the natural growing pains of changing intranets. That said, I would love to see LumApps take note of the things their customers loved most about Jive and try to work them effectively into their product. It would improve their standing tremendously.
December 24, 2021
Good Intranet solution in Hybrid working pattern now
I was not part of the team on product selection at that time.