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LumApps is an intranet platform that serves as a primary source for internal information, connecting employees and keeping them engaged …
Overview
What is LumApps?
LumApps is an Employee Experience Platform that engages every employee with personalized communications, regardless of location, and empowers them to do their best work by connecting them with the tools, people, and information they need to get the job done.…
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What is LumApps?
LumApps is an Employee Experience Platform that engages every employee with personalized communications, regardless of location, and empowers them to do their best work by connecting them with the tools, people, and information they need to get the job done. Integrations with both Microsoft…
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For the latest information on pricing, visithttps://www2.lumapps.com/l/702703/2022…
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Product Details
- About
- Integrations
- Competitors
- Tech Details
- Downloadables
- FAQs
What is LumApps?
LumApps is an Employee Experience Platform that engages every employee with personalized communications, regardless of location, and empowers them to do their best work by connecting them with the tools, people, and information they need to get the job done. Integrations with both Microsoft and Google enables employees to share knowledge, resources, and connect with each other.
The employee experience platform aligns and engages digital workplaces, and enables enterprises to better communicate with their people, foster culture and collaboration, and provide ready access to productivity tools and information for employees. The product tailors each experience to the needs of each employee, from executives and managers to frontline workers. LumApps is a SaaS platform, designed to scale to the needs of today’s largest enterprises and is accessible across any device or language.
Collaboration and communication
Enables each employee to share their knowledge with their colleagues through video and posts. Ensures no employee is left out by personalizing communications via hyper-segmented audiences. LumApps Journeys helps to guide employees through key moments in their lifecycle with automated, integrated, and personalized touches.
Connect with co-workers
With its user directory, users can reach out to the right people and gain valuable time. Search by skills, location, or teams and learn about a contact's details and social activities.
LumApps Features
- Supported: Engagement Analysis
- Supported: Enterprise Video Management
- Supported: Integrations
- Supported: Content Distribution
- Supported: Content Templates
- Supported: Social Sharing
- Supported: Company News
- Supported: Activity Feed
- Supported: User Directory
- Supported: Document Collaboration
- Supported: Version Control
- Supported: Knowledge Base
- Supported: Search
- Supported: User, Role and Access Management
- Supported: Mobile Optimization
LumApps Screenshots
LumApps Videos
Videos enhance all aspects of the employee experience and are a workforce demand. Built into the LumApps platform, LumApps Play gives Internal communications, HR and Department managers full control of video content management, without technical skills.
LumApps Journeys helps to improve the employee experience through personalized, smart, and integrated journeys.
LumApps Integrations
LumApps Competitors
LumApps Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android, Mobile Web |
| Supported Countries | Global |
| Supported Languages | Over 30 languages supported |
| Security |
LumApps Downloadables
- Customer Spotlight with Publicis Sapient: How to Deliver a Better Employee Experience
- Customer Spotlight with Palo Alto Networks: How Palo Alto Networks is Shaping the Future of Work
- Customer Spotlight with Schnuck Markets: Centralizing Internal Communications and Engaging with All Employees
- Customer Spotlight with Randstad: Placing Humans at the Heart of Technology
- LumApps for HR
- LumApps for Internal Communications
- Customer Spotlight with Thoughtworks: Thoughtworks Creates an Extraordinary Impact by Connecting its Global Workforce During IPO Week
Frequently Asked Questions
Reviewers rate Configurability highest, with a score of 8.1.
The most common users of LumApps are from Enterprises (1,001+ employees).
LumApps Customer Size Distribution
| Consumers | 0% |
|---|---|
| Small Businesses (1-50 employees) | 0% |
| Mid-Size Companies (51-500 employees) | 10% |
| Enterprises (more than 500 employees) | 90% |
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Reviews and Ratings
(39)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
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LumApps is an intranet platform that serves as a primary source for internal information, connecting employees and keeping them engaged and informed. With dedicated pages for each team, LumApps allows users to easily find information about teams, departments, and new projects. Users appreciate its ability to centralize scattered information in an attractive template, making it easily accessible. As one user describes, LumApps acts as an online employee handbook and resource hub, providing a central location for information, community building, and effective communication. It replaces legacy corporate communication platforms and improves connectivity and efficiency in communicating with employees.
One of the key use cases of LumApps is as a platform for internal communications to create and spread employee news and information. It serves as a one-stop-shop for company news, updates on benefits, and HR-related content. By providing a centralized database for information sharing, LumApps meets the needs of global teams. It also facilitates both vertical and horizontal communication within the company by offering quick access to necessary information for work tasks. Another user shares their experience with LumApps: It serves as a document repository, community post platform, and directory. It ensures ease of finding information and resources, improving efficiency. Furthermore, LumApps acts as an intranet site for centralized information such as frequently used links, organizational charts, and company news.
In addition to its role in internal communications, LumApps also supports collaboration and connection among employees. By enabling employees to connect and engage in a digital environment, it bridges geographical gaps within the organization. One user highlights this aspect by saying that LumApps enables employees to connect and engage in a digital environment, bridging geographical gaps. Moreover, the software continuously innovates by integrating with other platforms and providing a customizable interface to enhance the user experience. This flexibility allows companies to tailor LumApps to their specific needs.
Overall, LumApps serves as a comprehensive solution for internal communication, information sharing, and employee engagement. It addresses the problem of scattered information by centralizing it in an accessible and visually appealing format. With its array of features and functionalities, LumApps supports various use cases such as team collaboration, company-wide announcements, resource sharing, and fostering a sense of community among employees.
Easy-to-use Platform: Users have found LumApps to be a simple and easy-to-navigate platform for using Google for their business. They appreciate that it makes tasks easy to comprehend and collaborate on for their employees.
Integration with Google Workspace: The integration with Google Workspace, particularly Google Drive, is highly valued by users. They find it fast and easy to deploy and appreciate the search engine's capability to support multiple languages, which is especially beneficial for large companies.
Strong Page Design Capabilities: Users praise LumApps for its strong page design capabilities and the ability to create content templates for specific teams and make them private. They also highlight the flexibility in design and style, as well as the support for communities, which makes it easy for interest groups to consolidate information in a centralized space.
Difficult navigation and task performance: Some users have found it challenging to navigate and perform tasks in the LumApps back office without significant training. They expressed frustration with the complexity of the platform, indicating that it requires a steep learning curve.
Analytics limitations: Users have mentioned their dissatisfaction with the analytics side of LumApps. They stated that it does not show user-specific data and finding information on which associates use the intranet the most is difficult. This limitation hinders their ability to gain valuable insights from the platform.
Lack of integration options and out-of-the-box templates: Several users wished for more integration options with files and desired out-of-the-box templates to reduce the need for design assistance. They also expressed a desire for better metrics without relying solely on Google's services, highlighting a need for enhanced flexibility and customization within LumApps.
Attribute Ratings
Reviews
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February 22, 2023
An Intranet for Everyone
Score 9 out of 10
Vetted Review
Verified User
LumApps is our current intranet provider. We purchased LumApps a year ago and just finished implementation of the product. We use it as our companies primary source for internal information. LumApps addressed our companies problem with multiple sources of information, information confidence, and communication problems between areas of our company.
The Scope of the product was to design a website that could be easily used to control information and communication flow across our companies multiple business lines and between our field sites and corporate headquarters. It is now our companies One-Start shop for information, our visible user directory, a company community platform, and home base to connect to all our companies web applications.
The Scope of the product was to design a website that could be easily used to control information and communication flow across our companies multiple business lines and between our field sites and corporate headquarters. It is now our companies One-Start shop for information, our visible user directory, a company community platform, and home base to connect to all our companies web applications.
- Webpage and Information Management- It's straightforward to navigate and to allow a single source of information to easily be placed in multiple areas of the intranet without creating multiple versions of files. Further it has enabled us to use the same piece of information across business lines without creating multiple copies of a document or webpage.
- Simple webpage design- The program is very easy to use and edit allowing for multiple page owners across different sectors while still being able to managed by a overall by a small team of users. It sacrifices some robustness of customization for simple use which makes it much easier for multiple users to control the information and manage the product as a whole.
- Great User Community and product assistance- The product keeps growing actively and gets better. The company itself is great at communicating with its clients about future roll-outs, initiatives, and updates to their product. They also have a robust knowledge base that is easy to understand and allows for quick answers to questions on how to use the product. Their Customer Service team also works diligently to solve problems with the system and communicates frequently with it's clients if their is a problem to help quickly resolve issues.
- Integration- It has integrations with other products, but they are not always the best. The integrations do not always have the best functionality and are sometimes buggy. It's integrations with Microsoft is good, but it can be improved. It's integration with other products I feel is lacking and could be improved in its presentation.
- Lack of customization- To have ease of use, it does lack customization. It has standard tools, which are great, but going beyond standard is difficult at the easiest to impossible at the worst. Overall I do not mind this because what it offers is robust, but it is a cautionary tale to those more interested in customization over a solid product.
- Calendar Functionality- It does not have great calendar functionality. Setting group shared calendars is difficult and is an area of communication I wish the product would improve.
- Time saved finding information- Already at launch the user directory capability has made it so easy to find and locate people throughout the company. It has also improved our internal org charts through its easy visualization of data.
- Reduced Emails- With information being stored on the intranet we have been able to reduce the number of emails needed for communication. We now have places for information where we can guide everyone to that are easy to locate.
- Improved Onboarding- Having one place for information have greatly reduced the need for tutorials on where to find and bookmark all the information at our company.
No - we have not done any customization to the interface
It overall stacked up incredibly against all its competitors. Its customer service, simple to use format, and ease of implementation were hard to beat. We got up and running in about 6-8 months and it was right on schedule for implementation. It's feature set was smaller then it's competitors but even at first glance it was much easier to use for the amount customization it contained. We considered factors when purchasing like ease of use, adaptability, and look/feel overall as a product. No product came close to LumApps on these features.
December 20, 2022
Employee Experience Reimagined - with LumApps!
Score 10 out of 10
Vetted Review
Verified User
LumApps serves a dual function at Instructure, both as the intranet and an internal revenue enablement knowledge base to support our global sales and customer success teams.
- Customizable widgets
- Metadata to customize the user experience for a global workforce
- Intuitive design
- I would like to see a widget that can be embedded on a page to have users acknowledge proprietary information before the content on that page becomes visible.
- LumApps has created a one-stop-shop for both the company intranet and the Revenue Enablement site, saving employees valuable time when doing their daily work.
Yes - we have customized the interface extensively
The user interface was very easy to customize. This allowed our company to leverage its own branding and create a beautiful internal site for our employees, who are our internal customers just as our public facing site is well designed for our external customers.
Our organization selected LumApps for its customizability, integrations with the Google suite, Slack, etc., in addition to the customizable meta-data that would allow for a unique user experience for our global teams so that users in the Latin American region, for example, would no longer be inundated with content that did not apply to their region or market.
Score 10 out of 10
Vetted Review
Verified User
We are a company built on mergers and acquisitions, with a global footprint of 24k team members in over 30 countries. LumApps allows us one centralized employee experience platform to showcase communications, culture, and community.
- With a variety of widgets in the library, LumApps allows content creators to be successful whether they are novices simply elevating a communication or UX designers creating a space for people to come back often and visit.
- LumApps allows non technical administrators, without coding experience, to manage a platform with ease.
- LumApps provides push notifications and a simply newsletter tool for communicators to send reminders to their audience in a variety of ways.
- Mobile App is a star and comes with the contract....although we purchased a custom build.
- LumApps does require some training...I describe it as a high-powered google site (therefore not as easy); so you will want a demo before diving in.
- Analytics are always what customers want, LumApps is making strides in this area; but it is not just the numbers...it is helping your customer tell the story that is the most difficult.
- Less email.
- Consolidating multiple platforms (and their followers).
Some - we have done small customizations to the interface
Some custom code, but mostly out of the box with the help of a graphic designer.