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LumApps

LumApps

Overview

What is LumApps?

LumApps is an Employee Experience Platform that engages every employee with personalized communications, regardless of location, and empowers them to do their best work by connecting them with the tools, people, and information they need to get the job done.…

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Recent Reviews

TrustRadius Insights

LumApps is an intranet platform that serves as a primary source for internal information, connecting employees and keeping them engaged …
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Awards

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Pricing

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What is LumApps?

LumApps is an Employee Experience Platform that engages every employee with personalized communications, regardless of location, and empowers them to do their best work by connecting them with the tools, people, and information they need to get the job done. Integrations with both Microsoft…

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://www2.lumapps.com/l/702703/2022…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is LumApps?

LumApps is an Employee Experience Platform that engages every employee with personalized communications, regardless of location, and empowers them to do their best work by connecting them with the tools, people, and information they need to get the job done. Integrations with both Microsoft and Google enables employees to share knowledge, resources, and connect with each other.

The employee experience platform aligns and engages digital workplaces, and enables enterprises to better communicate with their people, foster culture and collaboration, and provide ready access to productivity tools and information for employees. The product tailors each experience to the needs of each employee, from executives and managers to frontline workers. LumApps is a SaaS platform, designed to scale to the needs of today’s largest enterprises and is accessible across any device or language.

Collaboration and communication

Enables each employee to share their knowledge with their colleagues through video and posts. Ensures no employee is left out by personalizing communications via hyper-segmented audiences. LumApps Journeys helps to guide employees through key moments in their lifecycle with automated, integrated, and personalized touches.

Connect with co-workers

With its user directory, users can reach out to the right people and gain valuable time. Search by skills, location, or teams and learn about a contact's details and social activities.

LumApps Features

  • Supported: Engagement Analysis
  • Supported: Enterprise Video Management
  • Supported: Integrations
  • Supported: Content Distribution
  • Supported: Content Templates
  • Supported: Social Sharing
  • Supported: Company News
  • Supported: Activity Feed
  • Supported: User Directory
  • Supported: Document Collaboration
  • Supported: Version Control
  • Supported: Knowledge Base
  • Supported: Search
  • Supported: User, Role and Access Management
  • Supported: Mobile Optimization

LumApps Screenshots

Screenshot of Example HomepageScreenshot of Example NewsCenterScreenshot of Example Mobile HomepageScreenshot of Example User ProfileScreenshot of Example Applauncher

LumApps Videos

Videos enhance all aspects of the employee experience and are a workforce demand. Built into the LumApps platform, LumApps Play gives Internal communications, HR and Department managers full control of video content management, without technical skills.
LumApps Journeys helps to improve the employee experience through personalized, smart, and integrated journeys.

LumApps Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Mobile Web
Supported CountriesGlobal
Supported LanguagesOver 30 languages supported
Security

Frequently Asked Questions

Microsoft Viva, Simpplr, and Jive are common alternatives for LumApps.

Reviewers rate Configurability highest, with a score of 8.1.

The most common users of LumApps are from Enterprises (1,001+ employees).

LumApps Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)0%
Mid-Size Companies (51-500 employees)10%
Enterprises (more than 500 employees)90%
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Comparisons

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Reviews and Ratings

(39)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

LumApps is an intranet platform that serves as a primary source for internal information, connecting employees and keeping them engaged and informed. With dedicated pages for each team, LumApps allows users to easily find information about teams, departments, and new projects. Users appreciate its ability to centralize scattered information in an attractive template, making it easily accessible. As one user describes, LumApps acts as an online employee handbook and resource hub, providing a central location for information, community building, and effective communication. It replaces legacy corporate communication platforms and improves connectivity and efficiency in communicating with employees.

One of the key use cases of LumApps is as a platform for internal communications to create and spread employee news and information. It serves as a one-stop-shop for company news, updates on benefits, and HR-related content. By providing a centralized database for information sharing, LumApps meets the needs of global teams. It also facilitates both vertical and horizontal communication within the company by offering quick access to necessary information for work tasks. Another user shares their experience with LumApps: It serves as a document repository, community post platform, and directory. It ensures ease of finding information and resources, improving efficiency. Furthermore, LumApps acts as an intranet site for centralized information such as frequently used links, organizational charts, and company news.

In addition to its role in internal communications, LumApps also supports collaboration and connection among employees. By enabling employees to connect and engage in a digital environment, it bridges geographical gaps within the organization. One user highlights this aspect by saying that LumApps enables employees to connect and engage in a digital environment, bridging geographical gaps. Moreover, the software continuously innovates by integrating with other platforms and providing a customizable interface to enhance the user experience. This flexibility allows companies to tailor LumApps to their specific needs.

Overall, LumApps serves as a comprehensive solution for internal communication, information sharing, and employee engagement. It addresses the problem of scattered information by centralizing it in an accessible and visually appealing format. With its array of features and functionalities, LumApps supports various use cases such as team collaboration, company-wide announcements, resource sharing, and fostering a sense of community among employees.

Easy-to-use Platform: Users have found LumApps to be a simple and easy-to-navigate platform for using Google for their business. They appreciate that it makes tasks easy to comprehend and collaborate on for their employees.

Integration with Google Workspace: The integration with Google Workspace, particularly Google Drive, is highly valued by users. They find it fast and easy to deploy and appreciate the search engine's capability to support multiple languages, which is especially beneficial for large companies.

Strong Page Design Capabilities: Users praise LumApps for its strong page design capabilities and the ability to create content templates for specific teams and make them private. They also highlight the flexibility in design and style, as well as the support for communities, which makes it easy for interest groups to consolidate information in a centralized space.

Difficult navigation and task performance: Some users have found it challenging to navigate and perform tasks in the LumApps back office without significant training. They expressed frustration with the complexity of the platform, indicating that it requires a steep learning curve.

Analytics limitations: Users have mentioned their dissatisfaction with the analytics side of LumApps. They stated that it does not show user-specific data and finding information on which associates use the intranet the most is difficult. This limitation hinders their ability to gain valuable insights from the platform.

Lack of integration options and out-of-the-box templates: Several users wished for more integration options with files and desired out-of-the-box templates to reduce the need for design assistance. They also expressed a desire for better metrics without relying solely on Google's services, highlighting a need for enhanced flexibility and customization within LumApps.

Attribute Ratings

Reviews

(1-25 of 29)
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February 22, 2023

An Intranet for Everyone

Keenan Kibrick | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Suited for- It's a great one start shop for information. If you want your data all in one place and easy to access, you cannot beat LumApps for this. It's ease of placing pages across multiple sectors, menu navigation, and org chart integration are lovely. It showcases information and files very well with easy web page design that brings it all together. With only a little bit of training many people can use the product and create content.

Less Appropriate- While great at what it does it is still a place to showcase information, not house it. It's not a replacement for Microsoft or Google regarding online file storage. It does not do the storage. It just makes files easy to access if your company houses them already. This same idea applies to Active Directory, it can do a lot of great customization of roles and allow/highlight information for people if they already have great data about people. It is a challenge if the backend data profiles of a person are not already syncing from other systems.
Lisa Capra | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
LumApps is THE employee experience platform! With its customizable meta-data, I was able to create over 700 pieces of content to deploy a regionalized user experience for our global sales and customer success teams. No longer were employees inundated with content that did not apply to their region or market. With LumApps’ best in class functionality, the integrations that our organization uses, such as Google and Slack were easily integrated within LumApps to create a seamless user experience for a global audience.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Well suited: For communicating and archiving important articles and events regarding your company and employees. Directing employees to your intranet to allow them to find the answer they are looking for will encourage the use of the intranet. Less well suited: Not as well suited for communicating emergency or time-sensitive events regarding your company or employees. Employees may miss or not check the intranet as often as perceived without direction and could miss these events.
Kelly Bingham | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
LumApps is an easy-to-use intranet platform with relatively simple implementation. It would be especially useful in a company where associates bring their own devices, as the mobile app is very useful. Reaching associates who do not work in front of a computer continues to be a challenge. This product would also be excellent for an organization using the Google suite (Gmail, Google Drive, etc.).
Score 8 out of 10
Vetted Review
Verified User
Incentivized
It works well for internal pages the teams can use to highlight their group, and provide access to various needed and important content. It has been perfect for our internal Internet for many reasons, mostly including search and the ability to find all the different teams sites and content
Score 8 out of 10
Vetted Review
Verified User
Incentivized
LumApps is well suited for a team that's dedicated to working on the platform and maintaining it. If a normal user needs to create pages/content there is a steep learning curve. It should be easier to customize the pages but you have to really know proper HTML to have the page display properly i.e sizing widgets and banners.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I highly recommend LumApps for its ability to warehouse information - as an organization, we have been able to curate content (both news and employee resources) for employees to find, access, and search at their leisure. The usage of metadata and tags allows for flexible searching options and we can highlight or restrict access by employee groups. Not all of our users log in with Google and that has caused a lot of trouble for us in the past as LumApps is clearly most suited with Google Suite both from a front and back end perspective. Our staff also still prefer Slack for communicating versus LumApps communities (I am aware there is no integration but don't have this enabled in our plan). I found LumApps to be designed for there to be one company landing page and then differentiate from there and this was not our use case -- we purchased for the org but each department had very different use cases and reasons for their sites to be independent. I would think carefully about using LumApps if this applies to you because a great deal of coordination is involved.
March 24, 2022

Good but ca be better

Score 8 out of 10
Vetted Review
Verified User
Incentivized
LumApps is suited if your organization has pre-determined templates and page layouts it's not suited for the people who wants to create a page layout from scratch and use creative layouts as it takes a lot of time to add widgets and align them together as per one's idea.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
LumApps is great for general text and image-based content, and better now for video. What I've found lacking though, is support for tabular data and for filtering that data. I have a data-intensive project and was pleased with how I was able to use AwesomeTable to filter that data based on specific criteria but that third-party vendor was unable to provide ongoing support to the project through licensing to our firm and unwilling to undergo security testing and screening by us prior to licensing.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Share news and organizational communications. The auto-translate feature helps to have the content available without doing a lot of manual translations. It solves our big problem that was “how to share great and relevant content to the entire organization”.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
LumApps would be well suited for an organization that wants an internal website with social interaction and sharing across the org. It works best if there is a solid vision and strategy. There are many options and it can be overwhelming so it is important to have the plan in place. Less well suited to small or non-technical teams. Requires some CMS management skills.
Score 1 out of 10
Vetted Review
Verified User
Incentivized
I think that this tool is very well suited for a small company looking to send one-sided communication, or possibly communication with comments. Unfortunately, this platform lacks the ability to scale well, and leaves a tremendous amount of technical debt when the amount of pages grows, because when one element moves on a page, that needs to be moved on all pages manually. Customization beyond minimal widget design is difficult, and the fact that there are many things that cannot be changed makes this a difficult recommendation for anyone looking for a highly visual platform.
João Alcantara | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We use LumApps to create a collaborative space to create and manage relevant content inside the company, with the possibility to create templates and manage permissions to different people and groups to make it easier to be a more collaborative space without our designs being a mess. LumApps is not an intuitive tool to use, the learn curve is not the best, so most of our users have very difficulty being used to the tool, they spend a lot of time learning how to use it.
March 11, 2022

simple and effective!

Suchi Annasami | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
LumApps is well suited to provide fresh news to our employees on a daily basis and cater that information to the audience based on their role location etc LumApps does not handle well content owners expiration and their notifications don't work great, so maintenance of LumApps can be a pain
Score 10 out of 10
Vetted Review
Verified User
Incentivized
LumApps is well suited to build out your company's intranet or news portal. The ability to create posts and send out notifications for current news is really nice. Their backend analytics is a little light though. I wish that it was more detailed and you could see analytics by user or group.
Score 8 out of 10
Vetted Review
ResellerIncentivized
LumApps works well with a dedicated owner plus a few dedicated news authors. As with any intranet, keeping content fresh and relevant is key, so we always encourage having the right human support to match the technology investment. They constantly update their technology, so it will take a few dedicated individuals to stay up on monitoring the new releases to be sure you make the most of your purchase. LumApps can be pricey for small organizations compared to a few other services on the market today. Clients need to consider if they need all of the features that LumApps offers, as there can be upcharges for things like their video service.
Todd Nilson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Empowering groups around the topic of Diversity, Equity, and Inclusion is a great use case for LumApps, but that is only one of many potential ways an enterprise organization could utilize the platform to improve the employee experience.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
The platform is great for small to medium-sized companies with the need to quickly communicate with the workforce in different and modern ways. If you know what you want and how to do it from the beginning it's easy to work within the platform. Content targeting, notifications, page design is all very flexible and work well. If you are a large-scale company that may change over time, it's a bit harder to change what you have set up without a lot of work to make the "new" approach work, it also doesn't offer any different "administrator" level permissions.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
It does everything we need and more, hence the 10. But for small companies or companies that don't have large geographic footprints they need to bridge, it is likely cost-prohibitive, and the features won't be as beneficial.
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