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LumApps

LumApps

Overview

What is LumApps?

LumApps is an Employee Experience Platform that engages every employee with personalized communications, regardless of location, and empowers them to do their best work by connecting them with the tools, people, and information they need to get the job done.…

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Recent Reviews

TrustRadius Insights

LumApps is an intranet platform that serves as a primary source for internal information, connecting employees and keeping them engaged …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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Pricing

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What is LumApps?

LumApps is an Employee Experience Platform that engages every employee with personalized communications, regardless of location, and empowers them to do their best work by connecting them with the tools, people, and information they need to get the job done. Integrations with both Microsoft…

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://www2.lumapps.com/l/702703/2022…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is LumApps?

LumApps is an Employee Experience Platform that engages every employee with personalized communications, regardless of location, and empowers them to do their best work by connecting them with the tools, people, and information they need to get the job done. Integrations with both Microsoft and Google enables employees to share knowledge, resources, and connect with each other.

The employee experience platform aligns and engages digital workplaces, and enables enterprises to better communicate with their people, foster culture and collaboration, and provide ready access to productivity tools and information for employees. The product tailors each experience to the needs of each employee, from executives and managers to frontline workers. LumApps is a SaaS platform, designed to scale to the needs of today’s largest enterprises and is accessible across any device or language.

Collaboration and communication

Enables each employee to share their knowledge with their colleagues through video and posts. Ensures no employee is left out by personalizing communications via hyper-segmented audiences. LumApps Journeys helps to guide employees through key moments in their lifecycle with automated, integrated, and personalized touches.

Connect with co-workers

With its user directory, users can reach out to the right people and gain valuable time. Search by skills, location, or teams and learn about a contact's details and social activities.

LumApps Features

  • Supported: Engagement Analysis
  • Supported: Enterprise Video Management
  • Supported: Integrations
  • Supported: Content Distribution
  • Supported: Content Templates
  • Supported: Social Sharing
  • Supported: Company News
  • Supported: Activity Feed
  • Supported: User Directory
  • Supported: Document Collaboration
  • Supported: Version Control
  • Supported: Knowledge Base
  • Supported: Search
  • Supported: User, Role and Access Management
  • Supported: Mobile Optimization

LumApps Screenshots

Screenshot of Example HomepageScreenshot of Example NewsCenterScreenshot of Example Mobile HomepageScreenshot of Example User ProfileScreenshot of Example Applauncher

LumApps Videos

Videos enhance all aspects of the employee experience and are a workforce demand. Built into the LumApps platform, LumApps Play gives Internal communications, HR and Department managers full control of video content management, without technical skills.
LumApps Journeys helps to improve the employee experience through personalized, smart, and integrated journeys.

LumApps Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Mobile Web
Supported CountriesGlobal
Supported LanguagesOver 30 languages supported
Security

Frequently Asked Questions

Microsoft Viva, Simpplr, and Jive are common alternatives for LumApps.

Reviewers rate Configurability highest, with a score of 8.1.

The most common users of LumApps are from Enterprises (1,001+ employees).

LumApps Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)0%
Mid-Size Companies (51-500 employees)10%
Enterprises (more than 500 employees)90%
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Comparisons

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Reviews and Ratings

(39)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

LumApps is an intranet platform that serves as a primary source for internal information, connecting employees and keeping them engaged and informed. With dedicated pages for each team, LumApps allows users to easily find information about teams, departments, and new projects. Users appreciate its ability to centralize scattered information in an attractive template, making it easily accessible. As one user describes, LumApps acts as an online employee handbook and resource hub, providing a central location for information, community building, and effective communication. It replaces legacy corporate communication platforms and improves connectivity and efficiency in communicating with employees.

One of the key use cases of LumApps is as a platform for internal communications to create and spread employee news and information. It serves as a one-stop-shop for company news, updates on benefits, and HR-related content. By providing a centralized database for information sharing, LumApps meets the needs of global teams. It also facilitates both vertical and horizontal communication within the company by offering quick access to necessary information for work tasks. Another user shares their experience with LumApps: It serves as a document repository, community post platform, and directory. It ensures ease of finding information and resources, improving efficiency. Furthermore, LumApps acts as an intranet site for centralized information such as frequently used links, organizational charts, and company news.

In addition to its role in internal communications, LumApps also supports collaboration and connection among employees. By enabling employees to connect and engage in a digital environment, it bridges geographical gaps within the organization. One user highlights this aspect by saying that LumApps enables employees to connect and engage in a digital environment, bridging geographical gaps. Moreover, the software continuously innovates by integrating with other platforms and providing a customizable interface to enhance the user experience. This flexibility allows companies to tailor LumApps to their specific needs.

Overall, LumApps serves as a comprehensive solution for internal communication, information sharing, and employee engagement. It addresses the problem of scattered information by centralizing it in an accessible and visually appealing format. With its array of features and functionalities, LumApps supports various use cases such as team collaboration, company-wide announcements, resource sharing, and fostering a sense of community among employees.

Easy-to-use Platform: Users have found LumApps to be a simple and easy-to-navigate platform for using Google for their business. They appreciate that it makes tasks easy to comprehend and collaborate on for their employees.

Integration with Google Workspace: The integration with Google Workspace, particularly Google Drive, is highly valued by users. They find it fast and easy to deploy and appreciate the search engine's capability to support multiple languages, which is especially beneficial for large companies.

Strong Page Design Capabilities: Users praise LumApps for its strong page design capabilities and the ability to create content templates for specific teams and make them private. They also highlight the flexibility in design and style, as well as the support for communities, which makes it easy for interest groups to consolidate information in a centralized space.

Difficult navigation and task performance: Some users have found it challenging to navigate and perform tasks in the LumApps back office without significant training. They expressed frustration with the complexity of the platform, indicating that it requires a steep learning curve.

Analytics limitations: Users have mentioned their dissatisfaction with the analytics side of LumApps. They stated that it does not show user-specific data and finding information on which associates use the intranet the most is difficult. This limitation hinders their ability to gain valuable insights from the platform.

Lack of integration options and out-of-the-box templates: Several users wished for more integration options with files and desired out-of-the-box templates to reduce the need for design assistance. They also expressed a desire for better metrics without relying solely on Google's services, highlighting a need for enhanced flexibility and customization within LumApps.

Attribute Ratings

Reviews

(1-25 of 25)
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Score 8 out of 10
Vetted Review
Verified User
Incentivized
LumApps is a good product but it is not easy to use. The widgets present themselves as easy to use but once you start customizing a widget you can run into a lot of unknown issues. We had a consulting team assist us with building pages but if we had to do it on our own it would've taken really long to complete.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
I think ramp-up time for new LumApps content authors on basic page authoring is relatively quick, but better training materials on LumApps' site would provide our small support team with a better way to ramp up new users and enable them to problem-solve for themselves. I've found LumApps help documentation to be out of date (old screenshots), unclear, and relatively useless. I ended up having to ask our administrators after trying unsuccessfully to solve the problem myself.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
LumApps has a lot of things to improve on it still. Like accessibility, be more user friendly, have a better experience for content creators. On the other side, once the person has trained about how to update their content it’s easy to put the content in your right place.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
It can be a bit challenging for business users who do not have advanced technical skills. There are a lot of options that can make it easy to break various setups. Users who get off track struggle to get back on track without technical support. Occasionally, there are bugs with the page editor interface that can lead to loss of work/rework.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
If you are a content owner, you need to learn how to use the tools and this can be time-consuming and not simple. We rely on the support of our internal LumApps team to provide support and train us on the tools. But it is fairly convenient once you know how to use it correctly.
Score 1 out of 10
Vetted Review
Verified User
Incentivized
As said before this platform is simple to use when the desired outcome is simple. But when the use-cases become more complex this platform starts to lag behind. If you are looking for a simple content management platform that allows a small team of users to publish content for a larger audience the platform will work well, but if your publication workflow involves a lot of verification it is not extremely easy to use.
João Alcantara | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
As I said before, LumApps platform is not intuitive at all, people have a lot of trouble using the tool, the curve to learn is too high, mainly the style part, is so confusing what I am adjusting there, is the outside of the widget? What does the padding do, what does the margin does.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
It is extremely easy to use. So far we have at least 7 people who are trained to use it and do so very frequently. When we have given them training sessions on the products, they see to "get it" very fast and are creating their own posts in very little time at all.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
There is a bit of a learning curve, especially moving from SharePoint or Google Sites. For site administrators, moving sites or pages within the site structure is cumbersome. End users can easily find what they need within the platform.
Score 8 out of 10
Vetted Review
ResellerIncentivized
LumApps' out-of-the-box features can offer most clients everything they need to build an intranet. This means that a smaller comms or HR team assigned to the intranet effort will not necessarily need to hire a web developer or someone with coding experience in order to deploy a site. We think this is great and look forward to the continued feature deployments to have sites do more without code. For organizations that have a lot of style preferences or use a lot of animation/video, having someone on the team with web design experience may be required to achieve desired results. Currently, page and features on the page load time can vary greatly. LumApps is working to adjust the back end, but right now this does require content creators to be very strategic about what features they apply to a page in order to achieve their desired load times.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
For your average user and content contributor, the platform is very easy to use and very adaptable. From an IT support & maintenance perspective, the platform is still in the growing stages which I know will continue to develop and get better.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Easy for users. More challenging for admins and content creators for the reasons previously listed.

Users at our company have an easy time logging in, searching for information, finding info quickly, and subscribing to notifications on content.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
LumApps is easy to use once the initial effort is put in to learn the back end. From a user's perspective, it's simple to use.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
From the content administration perspective, we can list a few topics for improvement. It's hard to update multiple contents (there's little support for bulk actions), the metadata manipulation is limited, content creation at some points can be complex and require a certain level of training (ideally it wouldn't require low or almost any training).
Score 6 out of 10
Vetted Review
Verified User
Incentivized
LumApps can do some things very well. I am frequently happy with the ability to design custom pages and templates based on the needs of our end users. People who have experience with other web builders, or who are technically savvy can do some impressive things within LumApps. However, there have also been some major pain points with the lack of important capabilities that our users were used to. The native search has improved, but it was poor to start out. We also continue to hear about challenges from users who simply want to get notified from the pages or people they are following. We have found a bit of a workaround for following pages, but it requires a few extra steps that I wouldn't consider user-friendly. We still don't have a scalable option for following other users.
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