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LumApps

LumApps

Overview

What is LumApps?

LumApps is an Employee Experience Platform that engages every employee with personalized communications, regardless of location, and empowers them to do their best work by connecting them with the tools, people, and information they need to get the job done.…

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Recent Reviews

TrustRadius Insights

LumApps is an intranet platform that serves as a primary source for internal information, connecting employees and keeping them engaged …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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Pricing

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What is LumApps?

LumApps is an Employee Experience Platform that engages every employee with personalized communications, regardless of location, and empowers them to do their best work by connecting them with the tools, people, and information they need to get the job done. Integrations with both Microsoft…

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://www2.lumapps.com/l/702703/2022…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is LumApps?

LumApps is an Employee Experience Platform that engages every employee with personalized communications, regardless of location, and empowers them to do their best work by connecting them with the tools, people, and information they need to get the job done. Integrations with both Microsoft and Google enables employees to share knowledge, resources, and connect with each other.

The employee experience platform aligns and engages digital workplaces, and enables enterprises to better communicate with their people, foster culture and collaboration, and provide ready access to productivity tools and information for employees. The product tailors each experience to the needs of each employee, from executives and managers to frontline workers. LumApps is a SaaS platform, designed to scale to the needs of today’s largest enterprises and is accessible across any device or language.

Collaboration and communication

Enables each employee to share their knowledge with their colleagues through video and posts. Ensures no employee is left out by personalizing communications via hyper-segmented audiences. LumApps Journeys helps to guide employees through key moments in their lifecycle with automated, integrated, and personalized touches.

Connect with co-workers

With its user directory, users can reach out to the right people and gain valuable time. Search by skills, location, or teams and learn about a contact's details and social activities.

LumApps Features

  • Supported: Engagement Analysis
  • Supported: Enterprise Video Management
  • Supported: Integrations
  • Supported: Content Distribution
  • Supported: Content Templates
  • Supported: Social Sharing
  • Supported: Company News
  • Supported: Activity Feed
  • Supported: User Directory
  • Supported: Document Collaboration
  • Supported: Version Control
  • Supported: Knowledge Base
  • Supported: Search
  • Supported: User, Role and Access Management
  • Supported: Mobile Optimization

LumApps Screenshots

Screenshot of Example HomepageScreenshot of Example NewsCenterScreenshot of Example Mobile HomepageScreenshot of Example User ProfileScreenshot of Example Applauncher

LumApps Videos

Videos enhance all aspects of the employee experience and are a workforce demand. Built into the LumApps platform, LumApps Play gives Internal communications, HR and Department managers full control of video content management, without technical skills.
LumApps Journeys helps to improve the employee experience through personalized, smart, and integrated journeys.

LumApps Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Mobile Web
Supported CountriesGlobal
Supported LanguagesOver 30 languages supported
Security

Frequently Asked Questions

Microsoft Viva, Simpplr, and Jive are common alternatives for LumApps.

Reviewers rate Configurability highest, with a score of 8.1.

The most common users of LumApps are from Enterprises (1,001+ employees).

LumApps Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)0%
Mid-Size Companies (51-500 employees)10%
Enterprises (more than 500 employees)90%
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Comparisons

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Reviews and Ratings

(39)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

LumApps is an intranet platform that serves as a primary source for internal information, connecting employees and keeping them engaged and informed. With dedicated pages for each team, LumApps allows users to easily find information about teams, departments, and new projects. Users appreciate its ability to centralize scattered information in an attractive template, making it easily accessible. As one user describes, LumApps acts as an online employee handbook and resource hub, providing a central location for information, community building, and effective communication. It replaces legacy corporate communication platforms and improves connectivity and efficiency in communicating with employees.

One of the key use cases of LumApps is as a platform for internal communications to create and spread employee news and information. It serves as a one-stop-shop for company news, updates on benefits, and HR-related content. By providing a centralized database for information sharing, LumApps meets the needs of global teams. It also facilitates both vertical and horizontal communication within the company by offering quick access to necessary information for work tasks. Another user shares their experience with LumApps: It serves as a document repository, community post platform, and directory. It ensures ease of finding information and resources, improving efficiency. Furthermore, LumApps acts as an intranet site for centralized information such as frequently used links, organizational charts, and company news.

In addition to its role in internal communications, LumApps also supports collaboration and connection among employees. By enabling employees to connect and engage in a digital environment, it bridges geographical gaps within the organization. One user highlights this aspect by saying that LumApps enables employees to connect and engage in a digital environment, bridging geographical gaps. Moreover, the software continuously innovates by integrating with other platforms and providing a customizable interface to enhance the user experience. This flexibility allows companies to tailor LumApps to their specific needs.

Overall, LumApps serves as a comprehensive solution for internal communication, information sharing, and employee engagement. It addresses the problem of scattered information by centralizing it in an accessible and visually appealing format. With its array of features and functionalities, LumApps supports various use cases such as team collaboration, company-wide announcements, resource sharing, and fostering a sense of community among employees.

Easy-to-use Platform: Users have found LumApps to be a simple and easy-to-navigate platform for using Google for their business. They appreciate that it makes tasks easy to comprehend and collaborate on for their employees.

Integration with Google Workspace: The integration with Google Workspace, particularly Google Drive, is highly valued by users. They find it fast and easy to deploy and appreciate the search engine's capability to support multiple languages, which is especially beneficial for large companies.

Strong Page Design Capabilities: Users praise LumApps for its strong page design capabilities and the ability to create content templates for specific teams and make them private. They also highlight the flexibility in design and style, as well as the support for communities, which makes it easy for interest groups to consolidate information in a centralized space.

Difficult navigation and task performance: Some users have found it challenging to navigate and perform tasks in the LumApps back office without significant training. They expressed frustration with the complexity of the platform, indicating that it requires a steep learning curve.

Analytics limitations: Users have mentioned their dissatisfaction with the analytics side of LumApps. They stated that it does not show user-specific data and finding information on which associates use the intranet the most is difficult. This limitation hinders their ability to gain valuable insights from the platform.

Lack of integration options and out-of-the-box templates: Several users wished for more integration options with files and desired out-of-the-box templates to reduce the need for design assistance. They also expressed a desire for better metrics without relying solely on Google's services, highlighting a need for enhanced flexibility and customization within LumApps.

Attribute Ratings

Reviews

(1-25 of 29)
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February 22, 2023

An Intranet for Everyone

Keenan Kibrick | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
LumApps is our current intranet provider. We purchased LumApps a year ago and just finished implementation of the product. We use it as our companies primary source for internal information. LumApps addressed our companies problem with multiple sources of information, information confidence, and communication problems between areas of our company.

The Scope of the product was to design a website that could be easily used to control information and communication flow across our companies multiple business lines and between our field sites and corporate headquarters. It is now our companies One-Start shop for information, our visible user directory, a company community platform, and home base to connect to all our companies web applications.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
In my company, we use LumApps as our intranet. It allows employees to find key information, newsletters, and articles posted in relation to the company and its employees.
Shelonda Darling | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
We are a company built on mergers and acquisitions, with a global footprint of 24k team members in over 30 countries. LumApps allows us one centralized employee experience platform to showcase communications, culture, and community.
Kelly Bingham | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We needed a new intranet with more features to enable informed and engaged associates. Prior to using LumApps, our main communication channel with our teams was email. LumApps has given us a simple way to host content online and share news and information, while also allowing associates to interact and have more 2-way dialogue through comments, likes, and sharing. We're in the early stages of our implementation but have already gotten feedback that the platform is allowing us to achieve our goals. Looking forward to continued growth and development with this product.
Mark Small | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
As part of our move to Google Workspace, LumApps was chosen as the product to build our Intranet on. This allowed us to create a truly unified Intranet portal that is tightly integrated into the productivity tools we use on a daily basis. Prior to the move to Google Workspace and LumApps, it was difficult to locate information.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We had multiple data sources and a variety of data living in each system, due to this issue, users were unable to easily find information about teams/depts/new projects. With LumApps, were able to give each team a dedicated page so users could find additional information on the team and their initiatives.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We have been using LumApps in different capacities. Our main focus has been around internal employee engagement and sales notifications. Our goal has always been to give employees a single place for all of their news, information, links and documentation. LumApps has provided that and more.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
LumApps acts as our company's intranet, pulling together our policies, careers and promotions, org structure, personnel directory, and upcoming event information. The platform is the authoritative source for all information employees need to perform their daily tasks. It integrates tightly with our Microsoft Suite of tools such as Teams and Stream. This integration is an essential component that enables content creators to pull together critical information from various sources and bundle it into a single resource.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
We use LumApps to create our intranet and knowledge base. We had a lot of great content/knowledge that was missing because we didn’t have a specific place to find those content. LumApps helped us give the structure to organize this content and also, work together with a better view of how to do it in an effective way.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use LumApps for our Intranet. Primary objectives for the project include Centralized information repository, frequently used links or contact forms, Enterprise Org Chart, and communications related to news about the company. We primarily use it without the social or crowd-sourcing elements. The site is managed by a communications team and updated as needed to support company communications initiatives.
Score 1 out of 10
Vetted Review
Verified User
Incentivized
We currently utilize LumApps to offer an employee intranet. We allow internal comms to create content and currently use it to spread employee news. It allows us to have a drag and drop content creation process and allow us to move away from slack with our outgoing messaging. It also allows for easier access to older content that slack has a harder time surfacing.
João Alcantara | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We use it to create and support knowledge management on our intranet. We have a lot of information on our company and we want to be able to manage this in a less friction way. We use LumApps to give the possibility of our users creating content on our intranet as well but following our brand guidelines and best practices.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
LumApps works as our company intranet. We post important company news, updates, and knowledge-based resources for our departments. If our employees are looking for important HR news, upcoming events, marketing PDF files, or employee contact information, then our LumApps site is where they go. Its easy integration with G-suite is a big reason why we decided to go the LumApps direction. Department pages are so easy to build, you can do it in less than a day. And company news posts can be completed in less than 5 minutes!
Score 8 out of 10
Vetted Review
ResellerIncentivized
I assist clients with onboarding LumApps into their organization. LumApps provides organizations with a hub of relevant data, along with a chance to create 2-way dialogue. When organizations are looking to boost collaboration, gather the voice of the team in a constant way, and provide streamlined processes to find key information, LumApps can help!
Todd Nilson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
As a community strategist, I work with many enterprise organizations to help them build meaningful employee experiences. The LumApps community experience platform is extraordinary for its design flexibility and its depth of integration with both Office 365 and Google Suite of productivity tools. In addition, it is a powerful way to enable employees to connect and learn from one another, improve productivity, increase morale, and foster retention in the workplace. In addition, I've had the opportunity to work directly with members of the LumApps team for two large-scale enterprise implementations and find them to be knowledgeable and easy to work with.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
LumApps replaced Google Sites as our company intranet, and it is a HUGE improvement. It allows for two-way communication, more employee involvement in content (via communities), the ability to publish individual articles/content without publishing the entire site (previously we had to maintain a separate site to build out the content for layout and approvals). We're barely scratching the surface of its features, and as a financial services institution there are some features we just may never use, but it has helped tremendously when I tell other departments/teams what they can do in LumApps (to keep them from creating their own websites outside of Corporate's view or direction, which we had a serious problem with before). Being able to set page-level permissions for department content is great, and for all others giving them Communities to post and comment satisfies their needs.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We use LumApps as our internal wiki. Our company manages all internal official announcements, policies, and perks information from this one platform. We used to have this information spread across 3+ systems. LumApps helped us create a custom internal website that keeps our employees updated and informed.
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