Luminate Reviews

130 Ratings
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Score 7.7 out of 100

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Lawrence Willim | TrustRadius Reviewer
April 16, 2018

Luminate: Great for the correctly sized operation

Score 5 out of 10
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Implementation Rating

3
Implementation of Luminate itself was rather smooth, but the process involved for TeamRaiser was very difficult. Even after implementation we relied on support to help with various aspects of TeamRaiser from page design to reporting and front end user issues. The support offered for issues with Luminate was very good, but again TeamRaiser support was lacking.
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Anonymous | TrustRadius Reviewer
July 06, 2017

Solid for CRM

Score 6 out of 10
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Implementation Rating

5
Neutral rating is based on the fact that I was not involved in implementation.
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Anonymous | TrustRadius Reviewer
August 18, 2014

Luminate Online Rocks

Score 10 out of 10
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Implementation Rating

8
MSAA was happy with the implementation and has continued to work with the partner on other projects within Luminate Online - Teamraiser to be more specific.
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About Luminate

Luminate Online aims to help non-profits engage more effectively with supporters and raise more money by enabling integrated campaigns for digital, social and mobile channels.

According to the vendor, Luminate Online helps non-profits:
  • Better understand online supporters
  • Make the right ask at the right time
  • Launch creative fundraising campaigns
Automated campaigns stimulate engagement and action through targeted welcome messages with personalized appeals. Smart online and mobile donation forms dynamically tailor the ask and provide flexible options like recurring, matching and tribute gifts to optimize conversion and maximize giving.

Passions, preferences and giving history trigger additional campaigns building stewardship through more relevant interactions and opportunities to engage. The company also aims to offer top notch support and numerous free resources. All clients receive a personal Customer Success Manager to offer best practices and resources to succeed.

Luminate Features

Has featureDynamic Email Campaigns
Has featureOnline Fundraising with Smart Donation Forms
Has featureDonation Processing
Has featureFundraising Analytics & Reporting
Has featureCalendar Events
Has featureeCommerce Capabiltiies
Has featureEngagement Factors
Has featureLuminate Advocacy
Has featurePeer to Peer Fundraising with Luminate TeamRaiser

Luminate Screenshots

Luminate Integrations

Luminate Competitors

Pricing

  • Does not have featureFree Trial Available?No
  • Does not have featureFree or Freemium Version Available?No
  • Has featurePremium Consulting/Integration Services Available?Yes
  • Entry-level set up fee?Required

Luminate Online is priced based on the number of email addresses on file, modules used and service plan. Our peer to peer offering, TeamRaiser, has a transactional, shared success pricing model.

Luminate Customer Size Distribution

Consumers
0%
Small Businesses (1-50 employees)
30%
Mid-Size Companies (51-500 employees)
50%
Enterprises (> 500 employees)
20%

Luminate Support Options

 Paid Version
Phone
Live Chat
Email
Forum/Community
FAQ/Knowledgebase
Social Media
Video Tutorials / Webinar

Luminate Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:No
Supported Countries:Canada, United States, Some European Countries
Supported Languages: English