Blackbaud Luminate Online
Blackbaud Luminate Online
Blackbaud Luminate Online
Overview
What is Blackbaud Luminate Online?
Luminate Online aims to help non-profits engage more effectively with supporters and raise more money by enabling integrated campaigns for digital, social and mobile channels.
According to the vendor, Luminate Online helps non-profits:
Read moreAccording to the vendor, Luminate Online helps non-profits:
- Better understand online supporters
- Make the right...
Recent Reviews
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Pricing
View all pricingEntry-level set up fee?
- Setup fee required
For the latest information on pricing, visithttps://www.blackbaud.com/online…
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting / Integration Services
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Product Demos
Sustainable Food Center’s Online Fundraising Skyrockets with Luminate Online™ and Raiser’s Edge NXT™
02:18
National Center for Lesbian Rights has Love for Luminate Online™ and Raiser’s Edge NXT™
02:04
Crohn's & Colitis Foundation of America Connects Families with Blackbaud Solutions
02:10
Four Oaks Family and Children Services Goes Multichannel with Luminate Online™ and Luminate CRM™
01:48
Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is Blackbaud Luminate Online?
Luminate Online aims to help non-profits engage more effectively with supporters and raise more money by enabling integrated campaigns for digital, social and mobile channels.
According to the vendor, Luminate Online helps non-profits:
Passions, preferences and giving history trigger additional campaigns building stewardship through more relevant interactions and opportunities to engage. The company also aims to offer top notch support and numerous free resources. All clients receive a personal Customer Success Manager to offer best practices and resources to succeed.
According to the vendor, Luminate Online helps non-profits:
- Better understand online supporters
- Make the right ask at the right time
- Launch creative fundraising campaigns
Passions, preferences and giving history trigger additional campaigns building stewardship through more relevant interactions and opportunities to engage. The company also aims to offer top notch support and numerous free resources. All clients receive a personal Customer Success Manager to offer best practices and resources to succeed.
Blackbaud Luminate Online Features
- Supported: Dynamic Email Campaigns
- Supported: Online Fundraising with Smart Donation Forms
- Supported: Donation Processing
- Supported: Fundraising Analytics & Reporting
- Supported: Calendar Events
- Supported: eCommerce Capabiltiies
- Supported: Engagement Factors
- Supported: Luminate Advocacy
- Supported: Peer to Peer Fundraising with Luminate TeamRaiser
Blackbaud Luminate Online Screenshots
Blackbaud Luminate Online Videos
Sustainable Food Center’s Online Fundraising Skyrockets with Luminate Online™ and Raiser’s Edge NXT™
National Center for Lesbian Rights has Love for Luminate Online™ and Raiser’s Edge NXT™
Crohn's & Colitis Foundation of America Connects Families with Blackbaud Solutions
Four Oaks Family and Children Services Goes Multichannel with Luminate Online™ and Luminate CRM™
Blackbaud Luminate Online Integrations
Blackbaud Luminate Online Competitors
- Salsa Engage
- Salesforce Marketing Cloud Email Studio
- Classy
- EveryAction
- Engaging Networks
Blackbaud Luminate Online Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | No |
Supported Countries | Canada, United States, Some European Countries |
Supported Languages | English |
Frequently Asked Questions
Salsa Engage, Salesforce Marketing Cloud Email Studio, and Classy are common alternatives for Blackbaud Luminate Online.
Reviewers rate Availability highest, with a score of 10.
The most common users of Blackbaud Luminate Online are from Mid-sized Companies (51-1,000 employees).
Blackbaud Luminate Online Customer Size Distribution
Consumers | 0% |
---|---|
Small Businesses (1-50 employees) | 30% |
Mid-Size Companies (51-500 employees) | 50% |
Enterprises (more than 500 employees) | 20% |
Comparisons
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Reviews and Ratings
(149)
Attribute Ratings
Reviews
(1-20 of 20)- Popular Filters
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June 04, 2018
Shining a Light through Luminate
3
One staffer is the lead and the other two are support
May 31, 2018
Luminate Online Review
2
Marketing and Database Management
May 29, 2018
Luminate Online - Your Fundraising Hub
Financial, Support, web development, Mision, Prevention, Community Relations, Operations
May 29, 2018
New to Luminate
3
Communications specialist: designs email campaigns, monitors performance of email campaigns, provides design advice and recommendations
Fundraising coordinator: provides customer service, corrects errors in records and tax receipts and monitors TeamRaiser events
Database manager: manages configuration of database, data health monitoring, correction of tax receipting and data entry errors, improvements to overall functionality of system, including donation forms and do it yourself fundraising platform
May 29, 2018
Luminate Online-Great tool for email marketing
10
Development and Marketing
May 22, 2018
Luminate - easy online email marketing
5
Main users: database admin and digital officer. Additional users: gift processor, admin, direct response officer. We are adding TeamRaiser soon, so then our peer-to-peer person will be using it a lot as well. The main power users are in it almost daily, while the additional users are only in the system maybe a couple of times a week.
May 22, 2018
Luminate Online - worth the investment
5
Database administration, accounting, fundraising, marketing
May 22, 2018
Ruminate about Luminate
30
Marketing, IS, event managers, different departments of the hospital depending on if they are sending e-mails
May 22, 2018
Luminate Online Review
12
Email building
Content creation
Transaction data
Constituent maintenance
Content creation
Transaction data
Constituent maintenance
November 10, 2017
A stable suite of tools that needs to get competitive soon
17
We have a wide range of business functions using Luminate to differing degrees. Marketing and Events departments use it heavily for event ticketing, fundraising activities, and email marketing. Our Finance and Donation Processing groups primarily use it for pulling user and donation data out for financial reconciliation and to feed data into Raiser's Edge.
November 03, 2017
TeamRaiser is a Porche - we just wanted a bike
5
Annual fund, athletic fundraising, database admin, executive assistant, and alumni director. LO is used for both P2P fundraisers and online event registration.
October 12, 2017
Celebrating a Decade with Luminate Online
4
Office staff, database admin, communication director and webmaster.
September 21, 2017
Luminate - Good for some, but not for all
10
Event staff and data entry staff (all on the Development team), finance department (report pulls only). Events staff create pages for event and gift entry staff only enters financial transactions.
3
Operations / Database management / email marketing
20
Several are event and website builders and most will just run reports. But we do support event managers throughout the organization.
August 31, 2017
Advocate with Luminate
2
Nonprofit
Cystic Fibrosis Advocacy
July 07, 2017
Solid for CRM
5
Our non profit marketing, development and communications teams use the system daily.
Score 3 out of 10
Vetted Review
Verified User
15
Various teams from the office of Philanthropy -- Annual Giving, Gift and Record Services, Events, Donor Communications, Stewardship, Alumni Relations
August 18, 2014
Luminate Online Rocks
Score 10 out of 10
Vetted Review
Verified User
5
Communications and Development departments