Luminate Reviews

130 Ratings
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Score 7.6 out of 100

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Reviews (1-3 of 3)

Anonymous | TrustRadius Reviewer
May 22, 2018

Luminate - easy online email marketing

Score 8 out of 10
Vetted Review
Verified User
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Reliability and Availability

10
It's a very rare occurrence if the system isn't available when I want it. I can easily log in from home after hours if need be, and the security is enforced, but simple when you're legit! They are very good about sending email reminders and updates when system maintenance will be performed, and it's always during middle of the night hours when you likely wouldn't be using it anyways.
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Anonymous | TrustRadius Reviewer
August 18, 2014

Luminate Online Rocks

Score 10 out of 10
Vetted Review
Verified User
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Reliability and Availability

9
Do not have many issues with Luminate Online. Whenever we do, Blackbaud team fixes it almost immediately.
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About Luminate

Luminate Online aims to help non-profits engage more effectively with supporters and raise more money by enabling integrated campaigns for digital, social and mobile channels.

According to the vendor, Luminate Online helps non-profits:
  • Better understand online supporters
  • Make the right ask at the right time
  • Launch creative fundraising campaigns
Automated campaigns stimulate engagement and action through targeted welcome messages with personalized appeals. Smart online and mobile donation forms dynamically tailor the ask and provide flexible options like recurring, matching and tribute gifts to optimize conversion and maximize giving.

Passions, preferences and giving history trigger additional campaigns building stewardship through more relevant interactions and opportunities to engage. The company also aims to offer top notch support and numerous free resources. All clients receive a personal Customer Success Manager to offer best practices and resources to succeed.

Luminate Features

Has featureDynamic Email Campaigns
Has featureOnline Fundraising with Smart Donation Forms
Has featureDonation Processing
Has featureFundraising Analytics & Reporting
Has featureCalendar Events
Has featureeCommerce Capabiltiies
Has featureEngagement Factors
Has featureLuminate Advocacy
Has featurePeer to Peer Fundraising with Luminate TeamRaiser

Luminate Screenshots

Luminate Integrations

Luminate Competitors

Pricing

  • Does not have featureFree Trial Available?No
  • Does not have featureFree or Freemium Version Available?No
  • Has featurePremium Consulting/Integration Services Available?Yes
  • Entry-level set up fee?Required

Luminate Online is priced based on the number of email addresses on file, modules used and service plan. Our peer to peer offering, TeamRaiser, has a transactional, shared success pricing model.

Luminate Customer Size Distribution

Consumers
0%
Small Businesses (1-50 employees)
30%
Mid-Size Companies (51-500 employees)
50%
Enterprises (> 500 employees)
20%

Luminate Support Options

 Paid Version
Phone
Live Chat
Email
Forum/Community
FAQ/Knowledgebase
Social Media
Video Tutorials / Webinar

Luminate Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:No
Supported Countries:Canada, United States, Some European Countries
Supported Languages: English