TrustRadius: an HG Insights company

Lusha

Score8.6 out of 10

348 Reviews and Ratings

What is Lusha?

Lusha is a sales intelligence platform designed to help businesses get their next customers. The platform provides access to a compliant global database of companies and decision-makers, powered by insights from over 1.5 million users.

Media

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Screenshot of Discover leads with Al

Top Performing Features

  • Advanced search

    Users can search for prospects using advanced search logic and multiple criteria, across multiple platforms/databases.

    Category average: 8.4

  • Salesforce integration

    Integrates with the Salesforce.com CRM platform.

    Category average: 8.4

  • Load time/data access

    Provides fast and consistent access to lists and leads.

    Category average: 8.1

Areas for Improvement

  • Alerts and reminders

    Sends sales teams alerts/reminders about key happenings, opportunities, and recommended actions to take with leads.

    Category average: 7.4

  • Tags

    Organizational structure allows users to tag certain records in order to create groups, flag materials that need additional attention, etc.

    Category average: 7.6

  • Append emails to records

    Allows users to selectively or automatically append email threads and attachments to leads/contact records.

    Category average: 7.3

My experience with Lusha software as a sales manager.

Use Cases and Deployment Scope

Lusha is a sales intelligence software. We use it in our pharmaceutical manufacturing industry for lead management, prospecting, sales enablement, and contact management. The software makes it easier for us to find the right business prospects and close more deals. It also automates sales processes, enabling us to focus primarily on sales. Lusha software is user-friendly and makes the management of sales gaps and opportunities seamless.

Pros

  • The software has reliable forecasting and reporting systems that clearly visualize business deal stages and forecasting.
  • Lusha software is very effective I interaction tracking and leases management.
  • I like the software's ability to provide real-time competitor analysis and performance metrics.

Cons

  • The software provides limited contact details.
  • Lusha software has constrained customization capabilities.

Return on Investment

  • The software has helped us find more reliable business contacts quickly and effectively validate existing contacts.
  • Lusha software has enabled us to easily access verified lead data and enrich our existing data quickly and at no additional cost.
  • Since we started using the software in our organization, we have been able to personalize outreach, engage with many business prospects from around the world, and drive more sales.

Other Software Used

Zoho Analytics, Archiz Sales CRM Software, SAP Sales Cloud

Get qualified B2B leads Easily on Lusha

Use Cases and Deployment Scope

I work in a B2B marine company, and our target audience is mid-level management, superintendents, and technical managers. They are decision-makers and influencers in the organization who can directly impact our conversion. Lusha gave us the easy way out by providing every detail we needed to contact them. In Lusha, we get their phone numbers, email addresses, and LinkedIn profiles. In the past, we used Fiverr freelancers to gather our prospects' details, but now Lusha makes it easy.

Pros

  • Prospecting potential customers.
  • Getting the contact details.
  • Easy to build cold-calling list.
  • Good basic CRM.

Cons

  • They can lower the cost. of credits.
  • AI assistants sometimes do not give proper answers.
  • Advanced search with just designations.

Return on Investment

  • Easy to find data, so cost is saved.
  • First, there is no way any tool could have provided the data, so I found a way to get a list of prospects.
  • Data of international prospects.

Alternatives Considered

Apollo ERP

Other Software Used

SE Ranking, Zutrix, Semrush

Good Tool for Finding Quality companies and leads with Contact Details

Use Cases and Deployment Scope

We are using Lusha for contact discovery of the qualified potential leads. and that has solved the identification of the contact details and based on the contacts details provided by Lusha we had much more sales. and further we are able to get the much more interactions with the leads and we have promoted the our products to the generated quality leads.

Pros

  • Finding of the email ID of the leads
  • Finding of the Mobile number of the leads
  • Finding of the quality companies and leads
  • Provides verification of th emails.

Cons

  • Providing th contact details for leads where we do not have linkedin profile.
  • Need to improve the finding of the email and mobile number accuracy.
  • Need to provide higher Accuracy in APAC Region

Return on Investment

  • More interactions with the leads
  • Improvement in the sales
  • Improvement in the nurturing activity
  • Higher interaction rate.

Alternatives Considered

Apollo.io, RocketReach, Hunter and ContactOut

Other Software Used

LinkedIn Sales Navigator, PhantomBuster, Hunter, Kompassify, ZeroBounce

Clean intuitive data platform with some secret data boosts

Use Cases and Deployment Scope

Lusha is used as a data enrichment tool for our sales outreach. It's important in sales to make use of multiple data tools and I find that Lusha often offers dat that isn't found in other tools. It tends to be used on more of a single lookup style data enrichment tool to source additional mobile numbers and email addresses. This has enabled the company to progress many deals which otherwise would have gone cold as Lusha has provided up to date contact details which has enabled us to gain contact with individuals.

Pros

  • Clean and easy to use UI
  • Verified data
  • In built AI tools
  • Chrome extension
  • Minimal learning curve

Cons

  • Price point is quite high
  • Database expansion (some companies don't exist)
  • CRM sync can fail often

Return on Investment

  • More first meetings booked
  • Additional decision makers uncovered
  • Has helped with data hygiene as the database is more up to date than other providers
  • Increased revenue from new deals found from additional contacts

Alternatives Considered

Apollo.io, RocketReach and ZoomInfo Sales

Other Software Used

Aircall, Apollo.io, Google Drive, Google Meet, Microsoft Teams, Slack, ChatGPT, Anthropic Claude, Pitch, Outseta, HubSpot CRM, Calendly, LinkedIn Sales Navigator

Database and Lead generator for small business

Use Cases and Deployment Scope

Lusha is mainly used for finding leads of qualified candidates and their contact and email details. Signals and filters in Lusha give an edge in finding the right set of individuals for reaching out and closing deals. This tool has been very helpful to the team in addressing the issue of finding qualified leads for them, and thus making the need of scouring multiple platforms redundant.

Pros

  • Contact finding
  • Email Finding
  • Lead filters
  • Extensive Database
  • Lead signals

Cons

  • UI
  • Credit usage
  • Database and Lists
  • LinkedIn Integration

Return on Investment

  • Increase in Leads
  • Lead quality
  • Contact number enrichment
  • Connected Leads

Alternatives Considered

Apollo.io

Other Software Used

Apollo.io, SignalHire, 6sense