M‑Files

Like to recommend for Document exchange portal. Construction related companies may use it for Transmittal.

M-Files is a wonderful enterprise document management tool. The only area where I see it lacking is visibility into the workflow; i.e. a visual of what step/person a certain task is with. Secondly, most of the integrations to do document federation is custom code. I'd like to see them have more out-of-the-box functionality to plugin with other major systems such as Oracle.

Hubshare hub in M-Files provides external users, such as clients, with critical information such as documents, people, processes, discussions, and more via a branded portal that is tailored for a better external user experience. A better and more compliant cooperation experience helps to enhance customer satisfaction. Thus, it is beneficial for me and my organization.

M‑Files is great for companies with multiple locations. Drive letters can become cumbersome to use and collaborate with colleagues and M‑Files fills that gap. The check out/check in system is great and allows only one editor at a time. This can be good and bad depending on the situation.

Overall document management, one may also build any type of workflow, service management, or further automatization or integration to other solutions very easily. Naturally then one needs to have detailed knowledge of M-Files and coding power.

Sharing, reusing and managing knowledge, experience, and exper tise is easy with M-Files.

M-Files is in my experience the absolute best document management system currently in existence. It allows for extreme flexibility to suit the needs of any organization, especially in access management. I have never seen a system other than M-Files that delivers the same functionality in document search and access management.

Good:It is stable, Bad: difficult to use for search purposes and duplicate information via meta data.

It takes too much time to get answers.

For End-users, it is difficult to use. We have to persons to support our users. It seems, that this is the work of engineers.

It is hard to sell an M-Files roll-out for new opportunities due to the lack of new joiners' offerings and support. Otherwise, M-Files is an easy, no fuss, and stable information and document management system.

The combination of CRM and M-Files works great especially if you use Dynamics 365 CRM. Datawarehouse integration works very well.

I recommend this software to small and large organization that require efficiency and [want to] get rid off paper based processes that consume their time. It is a great tool for organization[s] dealing with huge amount[s] of data for efficient operations.

It works for our vompany except for this inability to access the admin vault.

In the available document management software, M-Files suits most of the business needs. It has a lot of good feature inbuilt that makes document management easier for any organization. Basically, if you are into the application then we need not want to go out of the application for any document management activity and it provides good connectors to Microsoft application that also makes easier with editing the documents.

M-Files is best for companies who have multiple sub companies they can manage whole the operations from one single machine.

Companies who only want to get DMS for archiving M-Files is not considered suitable as the it has many features and cost is becoming high.

In my opinion, M-Files is not well suited for law firms that want to use it to manage case files (as opposed to managing individual documents).

This is a difficult question to answer because there was no customer support. We were left hanging in the wind.

For Catholic Health, M-Files has been a huge success. We have around 27,000 documents on this system and it's an extremely easy system to use and a great resource for our end users. It's hard when you make the decision to change vendors and need to pick a new system. There are a lot of companies out there offering their services and promising you everything but when it comes down to it, not all can provide what was promised. I honestly don't think we could have picked a better system for us. We had a few glitches in the beginning because we thought we had 10,000 policies and forms, but when we went to transfer them over, we really, at that time, had 25,000 documents because we had the previous versions that were required to be retained. When creating this system, there was tremendous time spent on our special requirements, and it is well worth that time spent to make a system that is exactly what is required for your company, and I think we accomplished that. Honestly, Strickland Solutions has made enhancements to our system since it was created to increase the quality of our system. I think it's endless what can be done by the programmers. They have always been able to come up with a solution for us. As far as scenarios that are less appropriate, we only asked for a presentation based on our needs but it seems like M-Files could create a system for anything based on the amazing skill of the programmers.

I think practically everyone can benefit from M-Files. It is especially suitable for those companies that have multiple locations. With M-Files it is easy to share documents and make sure that everyone has the most updated one. If you want to keep things simple, you can replace old folder-based file system with M-files. However, if you want more complex system, that is easy to build.

The M-Files workflow feature is fantastic, and a lot of our departments use this feature to review/approve various documents.

The metadata feature is a concept that is lost on a lot of people, so there is a big learning curve when new folks start using it.

M-Files is pretty much the only way to enable structured management of business process documents on a global scale.

I have yet to find a scenario where M-Files would not be well suited.

I highly recommend it. The versatility far outweighs the challenges. As long as you have a proper business analysis in place you will be successful. Know the power of understanding that there are probably 10 ways to do each task and depending on the direction you take will enable 100 more options down the road. Build your configuration deliberately and you will meet with success. I have not seen any other EDM product approach information governance the way this system does and because of that I love it!

M-Files centralizes documents to present in a filterable view based on metadata, this creates confidence that users are seeing the content that they need for what they have permission to access. There is a learning curve for users if they have not yet encountered an ECM in their career, to learn a new approach to document management and learning to share their content beyond themselves so their team has access or their successors have access. Content is no longer a silo to just a user's purview but can unite efforts for a team working together toward a common goal. These efforts can be automated in workflows to ensure steps are not missed and content is not seen by those not permitted for access. The administrator needs to be creative to listen to the business needs and configure the simplest solution for users, no easy task. This could mean coding the IML to detect terms and suggest the appropriate property or leveraging an automatic object or workflow to feed another filtered property, or adding a property, to automatically restrict access to a related document.

For filing of individual documents and document classes M-Files is unbeatable. If there is need to save folders or files with numerous different types of documents the saving is tedious and time consuming.

M-Files is well suited for document management and updating. It has good and extensive workflows and reminders. However, it is not visual on easy to learn (self-direction) and therefore users need extensive training even for simple tasks. Best systems are those that you can learn just by opening them and having a look. M-Files is not one of those systems. If you don't possess a certain type of engineer's logic it is super hard to learn to use and navigate through the system.

M-Files is suitable for many kinds of document management purposes and can also support processes in workflows and metadata management as a part of other IT tools.

I would not use M-Files for "heavy-duty" process data management (e.g. ERP).