Overview
What is M‑Files?
M-Files is a platform for knowledge work automation, that helps knowledge workers to find information faster. M-Files features a metadata-driven architecture, embedded workflow engine, and advanced artificial intelligence. This helps customers to eliminate information chaos, improve process efficiency, and automate…
Strong DMS
Why M-Files
M-files and a small laboratory company
M-files is great for document handling
M-Files...Use It Or Lose It
2 thumbs up
Satisfied user
How a services company uses M-Files in intelligent information management
Getting excited about document management
Document Sharing Portal
Great Product, Great Team!
M‑Files has been a great solution for us!
M-FIles as metadata machine and efficiency producer
MPS: Measurable time savings enabled by document and information management with M-Files
M-Files delivers unmatched search and access management capabilities.
Awards
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Pricing
What is M‑Files?
M-Files is a platform for knowledge work automation, that helps knowledge workers to find information faster. M-Files features a metadata-driven architecture, embedded workflow engine, and advanced artificial intelligence. This helps customers to eliminate information chaos, improve process…
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- No setup fee
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- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is M‑Files?
M-Files is a platform for knowledge work automation, that helps knowledge workers to find information faster. M-Files features a metadata-driven architecture, embedded workflow engine, and advanced artificial intelligence. This helps customers to eliminate information chaos, improve process efficiency, and automate security and compliance.
The vendor's value proposition:
- EASE OF USE: M-Files increases productivity and improves work quality by making information easy to find and use.
- WORKFLOW AUTOMATION: M-Files increases consistency of work and reduces errors by automating workflows.
- COLLABORATION: M-Files enables superior customer experiences through a collaborative workspace.
- COMPLIANCE: M-Files reduces business risk by ensuring compliance.
M-Files is designed to improve business performance by helping people find and use information more effectively. Using artificial intelligence (AI) technologies, M-Files breaks down silos by delivering an in-context experience for accessing and leveraging information that resides in any system and repository, including network folders, SharePoint, file sharing services, ECM systems, CRM, ERP and other business systems and repositories.
M‑Files Screenshots
M‑Files Integrations
- DocuSign
- AutoCAD
- AutoCAD LT
- ChronoScan
- Microsoft 365
- Google Workspace
- Salesforce CMS
- Microsoft Dynamics 365
- Adobe Sign
- Esri ArcGIS
- SAP
- Open Text eDocs
M‑Files Competitors
M‑Files Technical Details
Deployment Types | On-premise, Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Windows |
Mobile Application | Apple iOS, Android, Windows Phone |
Supported Countries | M-Files is available in 100+ countries through direct support or via the company's partner network. |
Supported Languages | M-Files is available in 30+ languages: Albanian, Arabic, Bulgarian, Chinese (Simplified/PRC), Chinese (Traditional/Taiwan), Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, German, Greek, Hebrew, Hungarian, Italian, Japanese, Korean, Macedonian, Mongolian, Norwegian, Polish, Portuguese (Brazil), Romanian, Russian, Serbian (Cyrillic), Serbian (Latin), Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese |
Frequently Asked Questions
Comparisons
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Reviews and Ratings
(147)Community Insights
- Business Problems Solved
- Recommendations
M-Files is a versatile software that is widely used across various industries and departments. Users have reported significant improvements in document retention, retrieval, and collaboration. The software serves as a central repository for storing business-critical documentation, including customer data and agreements. It has helped organizations achieve a paperless office by archiving financial data and recording invitations to tender. M-Files has been instrumental in streamlining manufacturing operations, quality control systems, and corporate functions. It simplifies access to files and data from different databases and applications, improving search capabilities and facilitating workflow management. Users appreciate the high configurability of M-Files, enabling the creation of sophisticated systems for structured information. It is also utilized by individuals for managing business and personal documents, easily finding and organizing various types of files. M-Files has successfully been implemented in education institutions to organize and manage decades worth of contracts and contractual details. Risk intelligence analysts benefit from M-Files' AI support and metadata-driven properties when developing risk assessments. The software serves as a strategic DevOps platform and a main database for industrial asset management deployments. Additionally, it is relied upon for powerful workflow tools, allowing organizations to manage internal processes and support growth without additional staffing resources. Overall, M-Files provides efficient information and document management solutions across industries such as manufacturing, education, health, and social sectors.
Users commonly recommend M-Files for its security and affordability. They suggest trying it out and learning all its features to transform the way organizations operate. M-Files is recommended to organizations of all sizes and resources. Users appreciate the convenience of file sharing and the high-level security system provided by M-Files. They also recommend creating specific folders for each topic to enhance organization. Additionally, new users are encouraged to try M-Files.
Another common recommendation is due to M-Files being a next-generation intelligent content management platform. It is highly recommended by users, including business concerns and friends. They find it easy to use and almost bug-free, making it suitable for companies dealing with numerous files and documents. Suggestions include setting up low-hanging fruit in M-Files and utilizing online training materials. Effort should be put into information and document management models and architecture.
Furthermore, users highly recommend M-Files without second thought. They advise allocating sufficient time and resources for training and persuading colleagues for successful implementation. Users suggest trialing the M-Files solution before partnering with another Enterprise Content Management (ECM) vendor as adoption rate is critical for successful implementation. An improvement suggestion is to make the product OS and platform agnostic while implementing optional features into the standard version for a competitive advantage.
Overall, users recommend M-Files for its secure and affordable nature, its convenience in sharing files, its high-level security system, and its next-generation intelligent content management platform capabilities.
Attribute Ratings
Reviews
(1-5 of 5)Strong DMS
- The most powerful part of M-Files is workflow automation.
- System has quite a simple interface.
- Good integration with other applications like MS Dynamics.
- Workflow definitions need better graphical interface.
- M-Files API need documentation and complete samples.
- Files upload is very slow.
- Have to have better diagnostics and logging tools
- M-Files makes easy documents management and document search.
- Using well developed documents processing workflows greatly increase productivity.
- We tried integration with Microsoft Dynamics, but Microsoft Dynamics with SharePoint works very good as well, so there is no additional benefits for integration with M-Files
- Projects lifecycle management
- Managing employee documents and records
- Documents approval flow
- integration with mobile web applications
- there is no plans to use M‑Files in some additional ways
- Product Features
- Product Reputation
- Implemented in-house
- Luck of a quality documentation
- Documents search
- Document versioning
- Workflow automation
- User interface customization
- Integration with other systems
Why M-Files
- The import tool is the best tool for data migration from other repositories. It helps a lot in migration from Documentum to M-Files.
- The API enables to add additional customized features which made M-Files different from other solutions where they won't be able to provide solution.
- User License Model with combined vaults makes organization very affordable like if one company has different organization and they are using concurrent licenses, they can they share those licenses within vaults if there is no load on other organization.
- There is need of text editor to be built in as currently MS Word is being used for adding more text and drawing features.
- Some views base reports would be with graphical presentation as to add reporting module, every organization can't always afford that.
- Regional Languages Support.
- As I said in a company it saved 400% hardware cost and 20% human resource reduction after M-Files implementation.
- For archiving only is not beneficial.
- Helped Originations in COVID to run their operations remotely.
- MS Teams.
- Now operations are controlled remotely.
- Maintaining Core Business of University means Student Record
- Maintaining Supporting Depts Documents and Workflows
- Geeting Paperless Enviroments by using M-files in all areas
- Direct Scanning of Documents in M-files
- Controlling All Stages Scanning, contenting & QC through M-files
- Concurrent Users Licensing is benefiting organization when using in shifts same licenses are used for other shift it saves the cost.
- By integration other Solutions Like SharePoint, GoogleDirve, Local folders etc
- Integration Online Forms
- Product Features
- Product Usability
- Product Reputation
- Implemented in-house
- Third-party professional services
- Support as current implementation is in Lahore where implementation team was coming from Karachi man 1000 km away and in COVID it was delayed because of limited implementation sources in country. There should more Serive Providers in Pakistan
- Document Importing like from Drag & Drop, Ms-Office, folders etc
- Integrated Workflow Module
- Multi-vault Feature
- Not difficult but need training using Kit.
You are on the right path to a user-friendly product
- Always available (Saas)
- No lost of data (Backups are done)
- Performance (Saas and desktop)
- Search functionalities and complexity
- Tailored datamodel per customer
- Difficulty understanding the product and its functions
- Consideration of customer feedback in product development
- We only use M-files as a contract archive.
- M-files could be more proactive with other and new features.
- Add new persons
- Delete persons
- manage licences
- Only Contracts
- Documents and version management
- Product Reputation
- Third-party professional services
- It was'n easy
- Login
- Seach funtionality
- Metadata and own metadata attributes
We have implemented M-Files as a service management system for service business and quotation management system for capex projects. This solution covers service agreements, service work management and reporting of service activities for customers and invoicing. Customers' install base of service agreement lines is included. All capex quotations are included with classification information. Already decided further development includes project document management and customer document distribution.
- Defining and implementing data requirements with business people is very flexible
- Defining and implementing business workflows is very flexible
- Document management is efficient
- Creating simple views in M-Files is easy but with increasing data complexity also creation of views becomes complex.
- M-Files has competent people but their support processes can be enhanced.
- User interface could be more user friendly.
- Structured and unified reporting of service activities.
- Structured and unified reporting of sales activities.
- One tool, several business applications.
- ERP integration for work numbers and work hour reporting, invoicing and salaries.
- AD integration for employee information and access rights
- Email integration for customer correspondence.
- Field service tasks & management
- Quotation management
- Project management
- We have not started to use M-Files as document management system but as an application platform. We utilize metadata, workflows and integrations.
- CRM
- Project document management
- Price
- Product Features
- Product Usability
- Product Reputation
- Third-party professional services
- End user involvement as small details emerged and the feedback was slow
- Work hour integration to payroll was cumbersome because of the payroll system
- Off-line preparation was time consuming
- Metadata, or creating data sets for any business objects you might need
- Workflows, e.g. creating quotation and getting approval for it
- Integrations
- Connecting metadata content to Office documents
- Views to metadata, or business objects
- Calculations like in excel or in reporting.
- Complex views connecting data from different meta data cards
M-Files Rocks!!!!
Bottom line... "It makes my job that much easier!"
- Creating Proposals: I use the templates in Word and Excel to create Pricing and Proposals on a daily basis.
- Archiving Customer Information: I use the Outlook Plug in and archive all emails related to my customers and projects I am working on.
- Retrieving Customer Information: The SEARCH feature makes life easy and I can easily find my customer information with a quick search.
- I don't see any areas that need improvement. However, M-Files seams to find them and put them in the new releases before I even thought I needed them. For instance the highlighting of the search words.. very nice and makes it easy to find at a quick glance what I am looking for.
- I have nothing to do with the ROI of things.. I just know that I can quickly get a proposal out to a customer using the templates much faster than ever before. It fills in the customer information from our ERP System, saving me time in looking all that information up and retyping it in the proposal. Faster quotes means I have more time to move on to the next.. so Sales are ultimately increased. So bottom line.. more money for me and my company by making me more efficient.
- Microsoft office integration - with Word-Excel-Outlook... I use these for saving to M-Files. or to create templates for proposals
- none
- Workflow
- Document Management
- CRM
- Proposal templates
- Workflows for commission approvals
- not sure
- Product Features
- Product Reputation
- Vendor Reputation
- Existing Relationship with the Vendor
- Positive Sales Experience with the Vendor
- Implemented in-house
- there were none
- Online training
- Self-taught
Work with a specialist from M-Files or your dealer to make sure you are asking the correct questions.
- Templates
- Outlook integration
- Search features
- CRM
- None
- No
- New features
- not sure