Overview
What is Achieve?
Macmillan Learning's Achieve platform provides online learning instruction for student engagements.
Product Demos
SCHWARZKOPF BLONDME BLEACH | REVIEW & DEMO | ACHIEVE WHITE HAIR
Product Details
- About
- Tech Details
What is Achieve?
Achieve Video
Achieve Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
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Operating Systems | Unspecified |
Mobile Application | No |
Comparisons
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Reviews
Community Insights
- Business Problems Solved
- Pros
- Cons
- Recommendations
Achieve serves as a one-stop-shop for students, advisors, and other staff members across campus to schedule appointments. Multiple reviewers have expressed this as a key benefit of Achieve, saving time and reducing the need for constant emailing and phone calls to make appointments. Advisors can easily access student analytics, background information, and historical records of interactions with relative ease. This enables them to follow up easily on student needs and monitor appointment capacity to ensure that they are meeting student demand.
Achieve's text and email reminders significantly impact no-show rates while reporting features make it easy for users to review data and plan improvements in their services. Users have been able to streamline the scheduling process by allowing students to schedule their own appointments online while receiving automatic text and email reminders. The ability to send customized emails and text messages based on specific search criteria has enabled endless outreach possibilities while enabling the seamless management of appointments, gathering data and statistics, and note-taking features has significantly streamlined the entire appointment-making process.
Fast and Personalized Customer Support: Many users have praised Achieve for providing quick turnaround times for assistance and support, making them feel supported in their academic advising needs. The customer service is highly personalized, creating a positive experience and reinforcing the importance of each user.
Flexible Configuration: Achieve offers a tremendous amount of flexibility, tailoring to meet the individual needs of each institution. This has been appreciated by many reviewers who have found it easy to configure the software according to their specific requirements.
Efficient Appointment Scheduling: Several users have reported that Achieve's features such as customizable text reminders, day view reservations screen, and detailed reporting make it easy to manage appointments and maximize productivity. The software allows for reassignment of students when necessary and enables efficient scheduling of back-to-back meetings.
Customization difficulties: Some users have found Achieve to be difficult to customize and design for their specific needs. This has caused frustration among several reviewers who noted that the software's lack of flexibility can be a drawback.
Confusing interface: The user interface in Achieve can be confusing and not always intuitive, causing difficulty for some users when trying to use the program. A number of reviewers expressed concern about this issue, highlighting it as one of the main drawbacks of the software.
Syncing issues: Several users have reported problems with syncing time between appointments created in Outlook and when they become available on advisors' web pages. These synchronization issues have caused inconvenience for many customers who rely on Achieve for scheduling purposes.
Users highly recommend Achieve as a scheduling solution for any organization. It is regarded as an excellent choice due to its ease of use and outstanding support. Achieve is also recommended for small colleges, as it serves as a mini-CRM and student information system. Users highlight its effectiveness in improving retention and providing a responsive customer support experience. For those considering Achieve, users suggest asking for a demo or reference from other colleges or universities using the software to explore customization options. Another common recommendation is for Academic Advisement offices, as Achieve is seen as a cost-effective appointment scheduling solution with additional tools for case management and retention. Finally, users emphasize that Achieve is a great investment for universities overall.