#1 most frequent
United States of America
24.5%12,646 installations of 51,663
What is Adobe Commerce?
Adobe Commerce delivers personalized shopping at scale. Delivered as Adobe Commerce as a Cloud Service (ACCS), it boosts conversion with an AI-powered storefront, built-in merchandising, and GenAI-driven content. ACCS supports rapid expansion through multi-site, multi-language, and multi-brand capabilities, handling millions of SKUs, complex catalogs, and custom pricing. Always-on SaaS innovation lowers total cost of ownership by removing upgrade overhead and minimizing maintenance.
For brands that want the same performance, personalization, and merchandising benefits without replacing their existing commerce backend, Adobe Commerce Optimizer (ACO) provides a flexible alternative. Powered by Edge Delivery Services, it enables faster conversion, scalability, and personalization—without the need to replatform.
Both solutions integrate natively with Adobe Experience Cloud tools like Adobe Target, Adobe Journey Optimizer, and Adobe Real-Time CDP, enabling real-time data activation, personalized marketing, and connected customer journeys.
Categories & Use Cases
Top Performing Features
Product catalog & listings
Products are easy to browse; listings include descriptions, photos, 360-degree views, and/or videos.
Category average: 8.2
eCommerce security
Security measures are in place to prevent a breach of sensitive payment information.
Category average: 8.2
Order processing
Includes tools or integrations for order processing.
Category average: 8.3
Areas for Improvement
Personalized recommendations
Display or recommend certain products depending on the customer’s identity or shopping/browsing history.
Category average: 6.9
Bulk product upload
Admins can upload products in bulk using spreadsheets.
Category average: 7.6
Product variations
Products with variations or configurable options are easy to list and easy to browse.
Category average: 7.5
Who Buys & Uses Adobe Commerce
#2 most frequent
United Kingdom of Great Britain and Northern Ireland
10.9%5,638 installations of 51,663
#3 most frequent
Netherlands
6.9%3,573 installations of 51,663
Pros
- Extensive customization and modularity for tailored e-commerce solutions
- Robust integration capabilities with third-party systems (ERP, payment gateways)
- Support for multi-store operations with centralized data and diverse currencies
Cons
- High total cost of ownership, including hosting and ongoing development
- Significant complexity in setup, configuration, and maintenance
- Requires substantial technical expertise and financial investment
Adobe Commerce Flexibility
Use Cases and Deployment Scope
I use Adobe Commerce to build scalable, customizable eCommerce platforms, including custom modules based on business needs with high availability. I focus on upgradability, maintainability, and simplicity, while handling complex shipping needs, large catalogs, high order volumes, and integrations, ensuring seamless customer experiences and long-term business growth.
Pros
- Empowerment
- Flexibility
Cons
- Historical orders
- Frontend
Return on Investment
- The impact Adobe Commerce has on our organization's overall business objectives is Time to market
Usability
Alternatives Considered
WooCommerce and Shopify
Other Software Used
ChatGPT, PhpStorm, PyCharm
Commerce experience at Adobe Commerce
Use Cases and Deployment Scope
In my opinion, Problems are always DATA.
Pros
- modularity
- performance
- flexibility
Cons
- In my opinion, there is room for improvement in Adobe Commerce with data management
Return on Investment
- The impact Adobe Commerce has on our organization's overall business objectives depends on client
Usability
Alternatives Considered
Shopify
Adobe Commerce for Atomic Design
Use Cases and Deployment Scope
We use Adobe Commerce to manage a white label concept that powers over 100 different branded websites and apps under a shared core integration and shared atomic design system
Pros
- Custom Template
- Large catalog
- Headless Atomic Design
- Taxonomy
- Payment Gateway Integration
- Third Party API Integration
Cons
- Lean Code Optimization
- Multi-categorization
- Workflow Reporting
Return on Investment
- Lean Workforce
- Multisites with lower operating cost
- Headless with a common back end
- Speed to Market
Usability
Alternatives Considered
Shopify Plus, BigCommerce, Spryker Cloud Commerce OS, Kibo eCommerce and Salesforce Agentforce Commerce
Other Software Used
Shopify Plus, Algolia, Bloomreach - The Agentic Platform for Personalization
Adobe Commerce A reliable and secure commercial platform
Use Cases and Deployment Scope
At our organisation, we support Let’s encrypt as one of our certificate authorities, Adobe Commerce comes with default inclusion of let’s encrypt certificates, which is in turn very straight forward and simple. It has a commercial integrations with different ERPs, CRMs this is helpful in securing our API endpoints. Also it has great audit-ability which helps us with advance certificate management
Pros
- It comes with an enterprise support with a relatively stronger SLA
- Helps multiple domain management inclusive SAN and wild card management
- It complies with enterprise audits, PCI DSS
- Comes with multi-browser compatibility
- The API security is top notch
Cons
- The costing is slightly higher
- Operation complexities are a bit to look after as manual intervention is required sometimes
- Sometimes I have observed a performance overhead
Return on Investment
- Helps increase customer trust which leads to conversion from leads to potential customers
- Helps reduce security and compliance risk
- Helps enhance scalability for enterprise growth
- Helps reduce manual operational risk
Usability
Alternatives Considered
Adobe AIR
Adobe Commerce is Best in Class
Use Cases and Deployment Scope
most of our clients are switching from Shopify to Adobe to run headless, hydrogen is much weaker than our custom PWA built on next.js. Adobe Commerce is the obvious choice, and our managing partners came up building on magento.
Pros
- easy customization
- Support is top notch
- Adobe suite is best in class
Cons
- pricing
- out of box interface is difficult for teams to manage in house
Return on Investment
- to be honest, its not so much ROI as it is the ease of building, but it could be done with any platform
