If you have someone who can develop on it do it.
Use Cases and Deployment Scope
In our organization, we primarily use Magento Open Source as an eCommerce framework. The main business problem it solves is providing a robust, scalable platform for clients who need full control over their online store without the high licensing costs of enterprise solutions. My team’s scope is to support our vendors. We help them get the core installation and server configurations right, which is often a pain point. Then we assist with configuring the store itself, mostly by ensuring integrations, like SAP CDC GConnector, work seamlessly.
Pros
- Flexibility: The platform allows deep, granular customization.
- Excellent REST and GraphQL APIs for seamless integrations.
- A huge marketplace of extensions saves development time.
Cons
- Performance and Scalability: Getting a store to perform requires a lot of server customization and optimizations.
- Steep Learning Curve, both as a final user and as a developer.
- Some nice-to-have functionalities (like a page builder) are delegated to third-party modules.
Return on Investment
- Higher initial investment is required due to the learning curve required to master the product.
- Zeroed licensing costs.
- Control over platform costs.
Usability
Alternatives Considered
Shopify, WooCommerce and SAP Commerce Cloud
Other Software Used
Microsoft 365, Microsoft Teams, Airtable
