Mailchimp Reviews

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1800 Ratings
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Score 8.3 out of 100

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Reviews (1-20 of 20)

Vicki Lesage | TrustRadius Reviewer
January 10, 2020

MailChimp is easy to use and affordable -- you'll be up and running in no time!

Score 10 out of 10
Vetted Review
Verified User
Review Source

Implementation Rating

10
It's pretty easy to get up and running! There's a slight learning curve on a few things, but once you find where everything is located, you can import your list and send your first email. It really makes our clients feel great to see how quickly they can get that first email out.
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Angel Rojas | TrustRadius Reviewer
January 13, 2020

Customer satisfaction in the marketing process.

Score 9 out of 10
Vetted Review
Verified User
Review Source

Implementation Rating

7
I am little satisfied with the MailChimp implementation process, since although it has been a bit complicated and we have had various complications that tried to affect our performance, with a little general effort, we take full advantage and currently It is out main marketing and advertising campaign platform.
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Fabian Kuhn | TrustRadius Reviewer
January 10, 2020

Why MailChimp is probably the best allrounder newsletter tool on the market right now

Score 10 out of 10
Vetted Review
Verified User
Review Source

Implementation Rating

10
Implementation in our case was really easy because we're currently only using the newsletter functionality of MailChimp. Can't really say anything about how difficult the connection of online marketing values with MailChimp might be.
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Jeff Huisjen | TrustRadius Reviewer
January 07, 2020

MailChimp performs admirably!

Score 9 out of 10
Vetted Review
Verified User
Review Source

Implementation Rating

9
We chose Mailchimp years ago and immediately began the process of importing lists, creating templates, and sending campaigns. It was super easy and continues to work well for us.
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Christian Banach | TrustRadius Reviewer
January 14, 2020

Mailchimp is a great marketing automation solution for small businesses

Score 9 out of 10
Vetted Review
Verified User
Review Source

Implementation Rating

9
This should go without saying, but make sure that you test, test, test. Even though Mailchimp is extremely easy to use, you must test everything before going live. It's more likely that human error "broke" something, so you need to test against yourself.
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Anonymous | TrustRadius Reviewer
January 07, 2020

Mailchimp: User friendly, but potentially at the cost of customization

Score 8 out of 10
Vetted Review
Verified User
Review Source

Implementation Rating

8
As with any new software, be patient and willing to invest the time into learning the software. Most questions I've had over the years were easily solved by reading their tutorials (or even utilizing YouTube for other users who had the same question).
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Anonymous | TrustRadius Reviewer
January 07, 2020

Mailchimp makes it simple to send messages even on Sundays!

Score 10 out of 10
Vetted Review
Verified User
Review Source

Implementation Rating

10
Implementing Mailchimp was fairly simple. The most difficult part was importing from the other software. The other software kind of messed up the excel layout and I had to start over from scratch. I almost with Mailchimp had a way of successfully cleaning up the disarray from the other software to help save time.
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Feature Scorecard Summary

WYSIWYG email editor (205)
8.5
Dynamic content (200)
7.8
Ability to test dynamic content (193)
7.9
Landing pages (146)
7.6
A/B testing (168)
7.8
Mobile optimization (205)
8.6
Email deliverability reporting (223)
8.8
List management (220)
8.3
Triggered drip sequences (144)
7.7
Lead nurturing (2)
7.0
Lead scoring and grading (1)
10
Data quality management (1)
10
Automated sales alerts and tasks (1)
10
Calendaring (1)
10
Event/webinar marketing (1)
10
Social sharing and campaigns (2)
10.0
Social profile integration (1)
10
Dashboards (62)
7.7
Standard reports (218)
8.2
Custom reports (40)
7.4
API (2)
9.0
Role-based workflow & approvals (1)
10
Customizability (2)
6.5
Integration with Salesforce.com (2)
8.5
Integration with Microsoft Dynamics CRM (2)
8.5
Integration with SugarCRM (2)
8.5

About Mailchimp

Mailchimp is an all-in-one Marketing Platform for small businesses. The vendor says its goal is to help small businesses market smarter so they can grow faster. Mailchimp aims to be the backbone for customer relationships, with AI-powered, user-friendly tools. Mailchimp is designed to put the audience at the center so users can send marketing emails and automated messages, create targeted ad campaigns, build landing pages, send postcards, facilitate reporting and analytics, and sell online. The vendor reports that millions of businesses and individuals - from community organizations to Fortune 100 companies - use Mailchimp to connect with their audience with the right message, at the right time, in the right place. Founded in 2001 and based in Atlanta, GA, Mailchimp has 1000+ employees and is privately held.

Mailchimp Features

Email & Online Marketing Features
Has featureWYSIWYG email editor
Has featureDynamic content
Has featureAbility to test dynamic content
Has featureLanding pages
Has featureA/B testing
Has featureMobile optimization
Has featureEmail deliverability reporting
Has featureList management
Has featureTriggered drip sequences
Lead Management Features
Does not have featureLead nurturing
Does not have featureLead scoring and grading
Does not have featureData quality management
Does not have featureAutomated sales alerts and tasks
Campaign Management Features
Does not have featureCalendaring
Does not have featureEvent/webinar marketing
Social Media Marketing Features
Does not have featureSocial sharing and campaigns
Does not have featureSocial profile integration
Reporting & Analytics Features
Does not have featureDashboards
Has featureStandard reports
Does not have featureCustom reports
Platform & Infrastructure Features
Does not have featureAPI
Does not have featureRole-based workflow & approvals
Does not have featureCustomizability
Does not have featureIntegration with Salesforce.com
Does not have featureIntegration with Microsoft Dynamics CRM
Does not have featureIntegration with SugarCRM

Mailchimp Screenshots

Mailchimp Integrations

Mailchimp Competitors

Pricing

  • Has featureFree Trial Available?Yes
  • Has featureFree or Freemium Version Available?Yes
  • Does not have featurePremium Consulting/Integration Services Available?No
  • Entry-level set up fee?No

Mailchimp Support Options

 Free VersionPaid Version
Email
FAQ/Knowledgebase
Live Chat

Mailchimp Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:Apple iOS, Android