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Sinch Mailgun

Sinch Mailgun

Overview

What is Sinch Mailgun?

Mailgun is a transactional email API service which was owned and supported by Rackspace (acquired in 2012) and then spun off in 2017 as an independent and standalone entity. It is now supported by Sinch since that company's acquisition of…

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Recent Reviews

Mailgun Review

7 out of 10
January 01, 2024
Incentivized
Mailgun provides a reliable way to send out email campaigns to marketing lists, so that we as a marketing agency can deliver promotional …
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TrustRadius Insights

Mailgun is a versatile email delivery service that is widely used by web developers and product development teams to handle transactional …
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Reviewer Pros & Cons

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Pricing

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Foundation

$35

Cloud
per month

Growth

$80

Cloud
per month

Scale

$90

Cloud
per month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.mailgun.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $35 per month
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Product Details

What is Sinch Mailgun?

Mailgun is a transactional email API service which was owned and supported by Rackspace (acquired in 2012) and then spun off in 2017 as an independent and standalone entity. It is now supported by Sinch since that company's acquisition of Mailgun and Mailjet, through acquiring Pathwire.

Sinch Mailgun Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Mailgun is a transactional email API service which was owned and supported by Rackspace (acquired in 2012) and then spun off in 2017 as an independent and standalone entity. It is now supported by Sinch since that company's acquisition of Mailgun and Mailjet, through acquiring Pathwire.

Sinch Mailgun starts at $35.

Twilio SendGrid, SparkPost, and Amazon Simple Email Service (SES) are common alternatives for Sinch Mailgun.

Reviewers rate Support Rating highest, with a score of 7.4.

The most common users of Sinch Mailgun are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(61)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Mailgun is a versatile email delivery service that is widely used by web developers and product development teams to handle transactional and bulk emails. It offers an easy-to-use platform for sending various types of emails, from essential ones like post signup welcome emails and purchase confirmation emails, to more specialized communications like proofing process emails for artwork printing.

Customers appreciate Mailgun's seamless integration and user-friendly interface, which make it a popular choice for managing system-generated emails like user sign-ups, password resets, and action reminders. Senior web engineers value its ability to validate email addresses effectively, solving the pain point of email address validation for companies. IT departments rely on Mailgun for efficient email management within applications, thanks to its user-friendly interface and helpful support.

Moreover, Mailgun is trusted for customer-focused email communication, ensuring secure delivery to avoid security breakdowns. Its robust infrastructure resolves email delivery issues by providing detailed logs for tracking failed emails. Additionally, it serves as a core component in various platforms such as coaching systems and recruiting services startups, enabling secure and reliable email exchanges between coaches and clients or delivering all necessary application-related emails.

Overall, Mailgun proves to be a valuable tool across organizations, helping manage IPs and ensuring fast and reliable email delivery. From small businesses to large enterprises, it offers practical solutions for sending transactional emails, managing internal and client email communications, tracking delivery rates, and handling various types of email interactions with ease.

Users commonly recommend Mailgun for the following reasons:

  • Users suggest Mailgun as a reliable option for anyone needing an SMTP provider with good deliverability and value. They find it particularly useful for transactional email service, especially for growing businesses and Laravel-based applications.
  • Reviewers appreciate Mailgun's ease of integration and its great tools for advertising campaigns. They recommend using Mailgun for sending and tracking transactional emails, but also advise having some background knowledge in back-end emailing when using the platform.
  • Users highlight the excellent customer service and support provided by Mailgun. They find the documentation helpful and suggest reading it to fully benefit from the product. Additionally, users praise the simplicity, speed, and free tier option offered by Mailgun, making it an attractive choice for many businesses.

Overall, users recommend trying out Mailgun due to its easy setup process, generous features, reliability, good value, expert email delivery, and fully-featured email transactional service. They advise starting with a lower plan and ramping up as needed, while also recommending the use of Mailgun's API for fast and secure implementation. Some reviewers even suggest considering Mailgun for reducing costs by eliminating physical mail servers. However, users caution against choosing Mailgun if you don't want to pay a high monthly fee.

Attribute Ratings

Reviews

(1-1 of 1)
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Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Mailgun for all our outbound emails from our Rails app. This includes transactional emails to our users but also is the backbone behind our reminder system. Our reminder system sends periodic emails on behalf of our users to their customers. We also use their API to track the delivery status of each message and expose that information to our users.
  • Their API and webhooks are excellent and reliable
  • They have great tools that help us increase our deliverability and reduce the chance of getting marked as spam
  • Their suppression lists are easy to manage
  • Their management user interface is a bit slow, searches take quite a while which can be frustrating. But we don't use this interface often, we mainly use Mailgun through their API behind the scenes, and it works great.
We have found Mailgun to be suited very well for the email sending needs of a Rails app. It is excellent for transactional emails and easy to integrate into a Rails app. We have also found it to be great at delivering mass mailings on behalf of our customers. I've not found a use case where it isn't a good fit with regard to email sending. We are very pleased with their service.
  • Reliably deliver email through their API
  • Managing suppression lists
  • Custom, clean, IP addresses to ensure deliverability
  • Their support has been responsive and helpful
  • We rely heavily on them for sending out reminders, which is a core part of our business. We send thousands of emails per day, and have never had a disruption that has caused us embarrassment with our customers.
We chose Mailgun over sendgrid and Postmark because we really like their API. We have stuck with them because they have never given us any reason to switch. Their reliability is superb and their API remains excellent. sendgrid and Postmark are both good in their own rites, but we have not regretted our decision to use Mailgun and have never considered switching.
Over the past six years, Mailgun has scaled with our growth very easily. We haven't had to make any code changes to handle our larger volume today, and their pricing has scaled naturally with our growth. As far as I know, there is nothing we will need to do in order to grow 10-fold. Mailgun just handles the load really well.
There have been a few minor outages through the years, but nothing more than a few minutes. These small outages are to be expected in any kind of a SaaS product, but Mailgun handles them very well. We designed our software to just retry sending after a while if there is an outage. As far as I know, we have never had to do more than a few retry cycles. This is all automated on our end, so we rarely even notice. Our customers have never noticed any mail sending outages.
The API and the deliverability of emails is excellent. Their API is very responsive and performs perfectly fine. I have no complaints there. Their management interface though (accessed through the web) is pretty slow though. Searching through lists of emails when I'm tracking down a problem for a customer can take 10+ seconds which is annoyingly high for a modern web app.
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