Mailjet Reviews

13 Ratings
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Score 7.6 out of 100

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Reviews (1-5 of 5)

Matthew Gardner | TrustRadius Reviewer
January 18, 2020

A great enterprise tool for large mailing lists

Score 8 out of 10
Vetted Review
Verified User
Review Source
Both marketing and customer success use Mailjet. Marketing for outreach to various mailing list subscribers and customer success for notifications and updates to our existing partners. We're on an enterprise plan as we send >1,000,000 emails annually but it's necessary to have a strong mail provider in order to send at this volume. Our success rep at Mailjet, Kyle, helps us with deliverability issues, list health, etc. Email is very key to our business growth and revenue.
  • Sending mail.
  • Deliverability.
  • List management.
  • List health automation.
Mailjet is great for mail at scale, past where you might be using Gmail or Mailchimp. We send hundreds of thousands of emails per month and managing those lists, emails, tracking opens, clicks, etc. is unruly without a robust tool. This could be overkill for smaller companies (we started using them when we were sending smaller volumes and it got expensive quickly for not much more benefit than cheaper tools).
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Anonymous | TrustRadius Reviewer
May 02, 2019

An innovative marketing and communications tool for beginners and experts alike!

Score 8 out of 10
Vetted Review
Verified User
Review Source
Mailjet helps our organization create stylish, responsive marketing emails that help promote our events, send out newsletters and create a call to action. It is used to send emails to the entire staff of the organization at once and offers a chance for our messaging to appear consistent and cohesive through its easy-to-use template creation system.
  • The free version offers more flexibility with sending limits than competitors.
  • Easy-to-use template and campaign creation interface.
  • Useful analytics to monitor how your campaigns were interacted with.
  • Pre-built templates are not particularly eye-catching.
  • Lacking in variety of pre-built template categories.
  • The drag-and-drop interface has some quirks that could be ironed out to save steps.
  • Great for communicators or marketers to reach individuals both in and out of their organization, with little learning curve required.
  • Perfect for beginners.
  • Perfect for marketers on a budget.
  • A great tool to use for transaction marketing campaigns.
  • Great for those who prefer numerous options and customization tools to both create and save templates.
  • Great for communicators who need to send newsletter campaigns.
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Anonymous | TrustRadius Reviewer
December 04, 2018

A helping hand in customer communication for CRM team

Score 8 out of 10
Vetted Review
Verified User
Review Source
In my organization this software is being used by my CRM department primarily. In some occasions my marketing department also uses its services. My CRM department uses it on weekly basis to send newsletters to HNI clients. By using this software they communicate with HNI clients for post sales documentation process also.
  • Setting up account on Mailjet is very easy and smooth.
  • It allows to add unlimited subscribers.
  • Response rate on campaigns sent by this software is very high.
  • They don't have any mobile application of it. This is the major drawback of this software.
  • Their support facility takes longer time to resolve issues. They should have instant chat option also for quick solutions.
  • Post campaign reporting functionality could be more diversified. It seems basic only.
It is very well suited for sending frequent newsletters and flyers. Its layouts are very relate-able for my products and services. The kind of preloaded templates I get on this software are very helpful for post sales communication of my products. My CRM team sends followup emails to our clients for post sales documentation.
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Anonymous | TrustRadius Reviewer
November 28, 2018

Easy to setup and easy to send for great results.

Score 8 out of 10
Vetted Review
Verified User
Review Source
In my organisation, the marketing department is using this software. I use this software as a part of the marketing team for finding prospects for my products through email campaigns.
  • Setting up account on this software is very easy. Also, it is easy to use.
  • Feature that allows third party application to send emails.
  • Customer support is one of the best in this industry.
  • Sometimes it lags a lot. Maybe it happens because of some bug.
  • Sometimes it blocks emails without giving a proper reason, and it becomes difficult to unblock them.
  • Less number of templates in its gallery.
This application is very much useful for generating quality leads in less time. Its accuracy ensures lead generation in less time. I recently used it for a campaign in European region and I created a beautiful template with the help of its template editor and I attached one enquiry form for lead collection. It was a successful campaign.
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Mailjet Scorecard Summary

Feature Scorecard Summary

WYSIWYG email editor (5)
Dynamic content (4)
A/B testing (4)
Mobile optimization (5)
Email deliverability reporting (5)
List management (5)
Dashboards (5)
Standard reports (5)

About Mailjet

Mailjet is an email solution designed for both marketers and developers. Mailjet allows them to create, send, and track marketing and transactional emails via a user interface or APIs.

Mailjet’s user interface is available in 5 languages (English, French, German, Spanish, and Italian) and enables marketing teams to create, test, and send emails. Its drag & drop email builder helps users create responsive emails. The user management and content locking enables companies to better control their brand image and accounts.

Mailjet’s infrastructure can send up to 15M emails/hour (per user) via their Email API, even during peak sending periods. The proprietary architecture of Mailjet is based on low-level optimized code and a distributed cache strategy, which allows it to achieve the rapid processing. Mailjet is ISO27001 certified and GDPR compliant.

Mailjet’s Support team can answer questions and resolve customer issues in English, French, German, and Spanish. Enterprise accounts benefit from a dedicated Customer Success Manager to assist in onboarding.

Mailjet Features

Email & Online Marketing Features
Has featureWYSIWYG email editor
Has featureDynamic content
Does not have featureAbility to test dynamic content
Does not have featureLanding pages
Has featureA/B testing
Has featureMobile optimization
Has featureEmail deliverability reporting
Has featureList management
Does not have featureTriggered drip sequences
Reporting & Analytics Features
Has featureDashboards
Has featureStandard reports
Does not have featureCustom reports
Pre-Send Testing Features
Does not have featureURL Validation
Does not have featureLink Tracking
Does not have featureImage Validation
Does not have featureInbox Display
Does not have featureEmail Accessibility Tools
Does not have featureSpelling and Grammar Check
Does not have featureSpam Testing
Does not have featureEmail Previews
Does not have featureAssign Reviewers
Does not have featureEmail Version Control
Does not have featureTask Lists
Does not have featureReview Status Updates
Additional Features
Has featureSegmentation
Has featureMarketing automation
Has featureA/X Testing
Has featureCampaign Comparison
Has featureImage Library
Has featureEmail templates
Has featureTemplating Language
Has featureCollaboration Toolkit
Has featureMulti-user Accounts
Has featureSubscription Forms
Has featureParse API
Has featureEvent API
Has featureSend API
Has featureSMTP Relay
Has featureDedicated IPs
Has featureDeliverability Experts
Has featureOnline support
Has featureReal-Time Monitoring
Has featureCAN SPAM Compliance
Has featureTransactional SMS
Has featureMJML

Mailjet Screenshots

Mailjet Integrations

WordPress, Joomla!, Drupal, Cloud Elements, Microsoft Azure,, Marketo, Sugar Sell (SugarCRM), Sellsy, Wufoo, Shopify, SumoMe, Sendwithus, Magento Commerce Cloud (formerly Magento),, Podbox, OVH

Mailjet Competitors


  • Has featureFree Trial Available?Yes
  • Has featureFree or Freemium Version Available?Yes
  • Has featurePremium Consulting/Integration Services Available?Yes
  • Entry-level set up fee?No
EditionPricing DetailsTerms
1. Bronze$8 .69 for Basic / $18 .86 for Premium30,000 emails per month
2. Crystal$17. 06 for Basic / $37. 76 for Premium60,000 emails per month
3. Silver$62. 06 for Basic / $87. 26 for Premium150,000 emails per month
4. Gold$150. 26 for Basic / $206. 96 for Premium450,000 emails per month
5. Platinum$300. 56 for Basic / $359. 06 for Premium900,000 emails per month

BASIC - All of Mailjet’s core features for a low price. PREMIUM - Advanced features to leverage your email strategy. For more information about the pricing, please check this page:

Mailjet Support Options

 Free Version
Live Chat
Social Media
Video Tutorials / Webinar

Mailjet Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:No
Supported Countries:Global
Supported Languages: English, French, Spanish, German