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Mailshake

Mailshake

Overview

What is Mailshake?

Mailshake is a suite of tools for teams sending sales emails, including pre-written emails, follow-up scheduling and send controls, merge fields and customization / personalization, in-built monitoring, and both an API and Zapier integrations, notably with Gmail and Google Suite.

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Recent Reviews

TrustRadius Insights

Mailshake is a valuable tool for businesses looking to streamline their email outreach campaigns. Users have found that the ability to …
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Reviewer Pros & Cons

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Pricing

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Email Outreach

$50.00

Cloud
per month

Sales Engagement

$99.00

Cloud
per month

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Details

What is Mailshake?

Mailshake Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Mailshake is a suite of tools for teams sending sales emails, including pre-written emails, follow-up scheduling and send controls, merge fields and customization / personalization, in-built monitoring, and both an API and Zapier integrations, notably with Gmail and Google Suite.

Reviewers rate Support Rating highest, with a score of 7.8.

The most common users of Mailshake are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(28)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Mailshake is a valuable tool for businesses looking to streamline their email outreach campaigns. Users have found that the ability to plan and execute personalized email campaigns has been instrumental in making the first contact with other business owners. By automating the email process, Mailshake saves users a significant amount of time while still allowing for personalization. It has been particularly useful in the Sales department, where highly targeted outreach emails can be sent to potential prospects.

One of the standout features of Mailshake is its automatic follow-up messages. Users have praised this feature as it allows them to set up follow-ups for recipients who do not open or reply to the initial email. This has significantly increased response rates and improved overall campaign effectiveness. The real-time tracking provided by the dashboard has also been invaluable to users, allowing them to monitor important metrics such as opens, clicks, bounces, and replies for quick campaign evaluation.

Training the marketing team on Mailshake has been a breeze, with users reporting that it took only about an hour to get up to speed with the platform. Additionally, duplicate existing campaigns can be created, making the process even easier and more efficient. Mailshake has proven to be an excellent tool for cold email outreach and link building, providing organization and control over these important activities.

The tool's ability to schedule emails with mail merge for personalization has been particularly helpful for cold sales efforts. Users appreciate how Mailshake solves the issue of sending emails one by one and streamlines the process of sorting opens, replies, and lead responses. Moreover, Mailshake has a track record of successful use in drip campaigns and email automation over several years.

Marketing companies have also expressed confidence in using Mailshake for managing drip automation and follow-ups. With its user-friendly interface and powerful automation capabilities, it is clear why many businesses rely on Mailshake as their go-to tool for executing effective email outreach campaigns.

Attribute Ratings

Reviews

(1-9 of 9)
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Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • The ability to monitor and maintain multiple campaigns at a time.
  • The interface is very user friendly.
  • The ease of turning campaigns on and off, changing sequences, and adding contacts.
  • The ability to save previous sequences as templates for later use.
  • The CRM-like function of storing prospects and being able to see which campaigns they are in.
  • I'd like to be able to update a contact's email address without having to create a new contact.
  • I wish there was an easier way to tell which prospects interact with drip emails.
  • Searching for prospect interactions within date ranges does not work properly.
  • I wish there was a way to prioritize campaigns. For example, I want campaign A to have precedence over all other campaigns. The sequence should run on days 1, 3, and 5, while campaigns B and C run if there is additional sending permitted on those days or in between and after those days. Right now, you have to manually configure sending calendars and manually turn campaigns on and off to get the settings you want.
Jessica Otero | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • It has an email editor which is easy to use.
  • Email sequences are comprehensive in their functionality--all the options you would expect from a cold emailing solution
  • Campaign and List management are also good
  • When editing email templates and adding them to campaigns, sometimes the process you have to go through to save it properly is confusing.
Michael Brennan | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Saving time by sending pre-defined follow up messages to those who do not open the email or respond.
  • Great detailed stats in the dashboard.
  • Integration with CRM for automatic import of leads.
  • Great deliverability of emails with G Suite integration.
  • The CRM integration is only with Zapier (extra steps and costs).
Frank Hunt | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • The tool is very easy to set up. Once the list of recipients is ready, it takes only minutes to start sending the emails.
  • Offers Zapier enabled integrations for more advanced automation of campaigns.
  • The scheduling of emails to ensure the domain is not flagged for sending to many emails at once.
  • Mailshake works only with Gmail/G Suite accounts.
  • The only option for customizing emails is in the CSV file. It would be great if there were a feature in the tool for this.
  • Missing starts about the total number of opens of an email (it is only tracked once).
Gary Shouldis | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Simple to set up and use. The interface is laid out in an easy to understand way and just makes the whole process easy.
  • Once a campaign is set up, all you need to do is add new emails and Mailshake does the rest.
  • The ability to set up custom email send schedules and follow-ups based on the needs of your campaign.
  • More detailed analytics and reporting options would make this an even better tool
  • Currently only works with Gmail and Gsuite, needs more email integration options
  • An in-app support chat function
Kevin Lee | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Extremely good at sequences and reporting of open rates, click rates, and did not opens
  • Mail merge works without a hitch. You can enter in any number of custom mail merge tags based on CSV columns and mapping them accordingly.
  • Great analytics and easy to use exports of data for advanced excel work
  • Mailmerge doesn't really have any major cons. Is probably one of the best platforms that accepts aliases, scheduling, and mail merge tags
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