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Mailtrack

Mailtrack

Overview

What is Mailtrack?

Mailtrack is a free email tracker for Gmail, boasting over 1,5 million active users.The vendor states users will Ffollow up with more accuracy, find out the moment emails have been read, track the number of clicks, and how many times…

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Recent Reviews

TrustRadius Insights

Mailtrack is a highly valuable tool that has been immensely helpful for users across various industries. Users have found it particularly …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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Pricing

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What is Mailtrack?

Mailtrack is a free email…

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://mailtrack.io/en/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Alternatives Pricing

What is Yesware?

Yesware, from Vendasta since the October 2022 acquisition, is a service for salespeople that helps them close deals faster. An email service tracks email, templates responses and syncs to CRM.

What is Salesflare?

Salesflare headquartered in Antwerp offers their small business intelligent CRM, providing automated event tracking and related features designed to aid the operations of SMBs.

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Product Details

What is Mailtrack?

Mailtrack is a free email tracker for Gmail, boasting over 1,5 million active users.

The vendor states users will Ffollow up with more accuracy, find out the moment emails have been read, track the number of clicks, and how many times a recipient has opened the mail, using only a normal Gmail interface.

It boasts intuitive checkmarks (✓✓) added to email, for Gmail read receipts right in an inbox.

How to use the mail tracker app:
✓ means that an email has been sent, but not opened.
✓✓ mean that an email has been opened.

The vendor also states it is the only email open tracking in the Chrome Web Store to trace emails for free forever.

EMAIL TRACKING FOR READ RECEIPTS
- See which emails have been read
- Stop asking if colleagues read sent emails
- Access its dashboard and filter emails that have been ‘read’ or ‘not read’

MAILTRACK FREE
- Free and unlimited email tracker for Gmail
- Mailtrack Campaign: Send Google email marketing emails up to 200 contacts at once
- Includes "Sent with Mailtrack" signature

MAILTRACK PRO
- Extra information on email opens: how long ago and how many times
- No Mailtrack signature
- Real-time Gmail read receipts (desktop pop-up or by email)
- Daily email tracking reports
- Reminders
- Last read: know if a recipient is engaged with conversations
- Email & phone support
- Mailtrack Sales: Integrate it with Salesforce or the user's choice of CRM

Mailtrack Features

  • Supported: Email tracker
  • Supported: Mailtrack Campaign
  • Supported: Link tracking

Mailtrack Screenshots

Screenshot of Know when your emails were opened, and how many times.

Mailtrack Video

Add our checkmarks (✓✓) to your Gmail through our free and unlimited email tracking software. Mailtrack is the #1 free email tracker for Gmail, with over 1,5 million active users.

Mailtrack Integrations

Mailtrack Competitors

Mailtrack Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android

Frequently Asked Questions

Outreach, Salesloft, and Yesware are common alternatives for Mailtrack.

Reviewers rate Usability highest, with a score of 8.7.

The most common users of Mailtrack are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(62)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Mailtrack is a highly valuable tool that has been immensely helpful for users across various industries. Users have found it particularly useful for tracking email opens, allowing them to be prepared and provide better customer service. It is widely used by organizations to ensure that emails have been sent to the correct addresses, especially when email addresses are not updated in public registers. The software enables users to track if their customers have checked their emails, helping them stay organized and manage their schedule. Additionally, Mailtrack allows users to track when recipients open important emails, such as invoices for services, enabling prompt follow-up. This feature is appreciated by users as it helps them prioritize their day and gain insights into the situation by tracking who read their emails. Realtors also find Mailtrack useful for tracking when their offers are being sent to other agents and confirming receipt. Furthermore, educators have used Mailtrack to track emails sent to students for tasks or appointments during distance learning, improving communication and task completion. Account managers have also found value in using Mailtrack to track if their emails were read by clients, helping with project management and following up on leads. Overall, Mailtrack provides detailed reportings on opened emails which are vital for a focused sales approach and enhanced communication strategies in various contexts.

Automatic email tracking: Users have found the automatic email tracking feature provided by Mailtrack to be extremely helpful, with many stating that it has been a valuable tool for staying informed about email opens and keeping track of communication with recipients.

Affordable pricing: Reviewers consider the yearly pricing of Mailtrack to be affordable and fair. Many users find it to be a cost-effective solution compared to other tools that offer similar features as part of a more expensive monthly service.

Intuitive user interface: Users appreciate the easy-to-use and beginner-friendly user interface of Mailtrack. They find it intuitive, allowing them to quickly understand how to navigate and perform tasks within the software effectively and efficiently.

Cumbersome Mobile Implementation: Some users have found the mobile implementation of Mailtrack to be inconvenient and time-consuming. They have expressed frustration with having to go into an extension and click "new tracked reply" for every message they send, which is easily forgotten.

Limited Notifications on Mobile: Users have voiced concerns about the limited notifications on mobile devices when using Mailtrack. Even when using Android to track messages, they are only able to receive notifications on the desktop version, limiting the usefulness of the software on mobile devices.

Inconsistent Tracking of Recipients: Several users have experienced issues with tracking certain recipients in Mailtrack. There seems to be a random labeling of some recipients as untrackable, leading to concerns about the overall reliability of the software's tracking feature.

Users have made several recommendations for Mailtrack based on their experiences with the product. The three most common recommendations are as follows:

  1. Users appreciate the simplicity and user-friendly interface of Mailtrack. They find it easy to use and navigate, making it accessible to users of all levels of technical expertise.

  2. Many reviewers have found Mailtrack to be very effective in monitoring and tracking emails. They mention that the software provides accurate and real-time notifications when recipients open their emails, giving them valuable insights into email engagement.

  3. Customers also recommend Mailtrack for its reliability and stability. They mention that the software works seamlessly without any glitches or downtime, ensuring that they can rely on it for their email tracking needs.

Overall, users recommend Mailtrack for its simplicity, effectiveness in email tracking, and reliable performance.

Attribute Ratings

Reviews

(1-25 of 50)
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Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Track emails
  • Lets you know how many times someone has read the email
  • Allows you to see if someone forwarded your email
  • Integrates easily with Gmail
  • More details regarding if they forwarded the email - how many people received after
  • Spam
  • Selling information
  • Others can see what you are doing
Ihsane Derouich | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Tracks if emails were opened.
  • Tracks how many times emails were read.
  • Notifies when emails were not opened at all.
  • The free version is very limited.
  • Sometimes, it does not work on phones.
  • It should be able to define who opened the email in case it was sent to many people.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Gives us updates on each email their status
  • Alert us of a "hot lead" if an email is opened multiple times or forwarded
  • I wish it could track who the emails are being forwarded to
  • Wish it could tell if the email was deleted (unread is kinda vague).
November 11, 2020

Mailtrack review

David Šujdović | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
  • Easy to use
  • Fair price
  • Beginner friendly
  • Immediate feedback knowing if the email was delivered.
  • Some of the settings can be confusing at first.
  • Some alerts are on by default and can be annoying at times.
  • Good to know if the email was deleted.
  • It would be great to know how much time recipients spent on each email.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • How soon the email was seen.
  • The number of times the email was read.
  • How many times the email was forwarded.
  • The time at which the different emails were read.
  • Who the emails were forwarded to.
  • Not letting the other party know that I have Mailtrack.
Score 10 out of 10
Vetted Review
Verified User
  • A detailed daily report on all the sent emails.
  • Extremely useful insights about the opened emails.
  • Instant notifications of recently opened mails to help with engaged leads.
  • For leads opening the mail multiple times, detailed analytics should be offered.
Tanaaz Khan | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Adequate tracking
  • Easy to use
  • Detailed reports
  • Useful for business & personal use
  • Relatively inexpensive even for pro version
  • Helpful range of plans
  • Can look over plans for short-term or long-term use
  • Maybe have a cheaper plan for pro
  • International users need a cheaper plan, as the currency conversion can make it expensive for them
  • Can include more features in the free version
  • Can offer a trial period for users who would like to try out pro before buying it
  • Could be a little quicker in their responses
Score 9 out of 10
Vetted Review
Verified User
  • Tracking the "Out going" box
  • Tracking and reflecting of the "accepted"/ "reviewed" messages
  • tracking the time (of reading of the messages)
  • has ability to track messages with "attachments" even
  • Maybe better interface with (or colored ) reflection between "accepted" and "have been read" messages.
  • Maybe it is difficult to do- priorities of the tracking of out-sent messages, with consideration of their "importance markers"
  • More workability for Gmail and Hotmail , because many people of 2020 and 2021 will be working from home using thses
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Immediately you will be notified once any user accesses the email. There is no delay. We have crossed checked and it works awesome.
  • The Mailtrack extension is easy to use. Setting up an account and getting started is smooth and fast.
  • Free version includes unlimited email tracking, this is fab.
  • I think a few more features should be added to the free version, like daily tracking reports, which is only available with the pro version.
  • It would be great if it could support custom email accounts apart from Google.
October 30, 2020

Product satisfaction.

Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • You get notifications the instant your mail is received.
  • You get notifications the instant your mail is read.
  • It provides evidence that the email reached its destination and was read.
  • It would be useful if when sending an email to several recipients a message of which ones have read it is sent.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Easy installation and integration with Gmail.
  • Easy understanding, how it works.
  • Simple view in the mail window in the browser - so you can understand the situation quick.
  • Integration with mobile and tablet. I actually want to use one product for all my devices.
Ken Franklin | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
  • Advises when you email is opened.
  • Advises when it is opened multiple times.
  • Advises after 24 hours if the email hasn't been opened.
  • I haven't got any particular areas that I think need improvement.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • Notifies you when there is an email opened
  • Keeps track of things
  • lets me know when my clients need me the most
  • The tracked by Mailtrack message didn't go away the first time I set it to. Honestly, it does what it is supposed to and I can't really think of any improvements
October 23, 2020

Simply Perfect

Score 10 out of 10
Vetted Review
Verified User
  • Immediate notification once the email is opened.
  • Notification if your email has not been opened/read 24 hours after sending it.
  • Free account will not let you use the features from your iPhone.
October 21, 2020

Mailtrack Hero!

Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Daily Data - emails regarding how many emails sent, opened/unopened
  • Immediate feedback knowing if the email was delivered
  • Simple logos allowing for me to scroll through emails and know easily if there is one checkmark or two - one meaning received, two meaning opened
  • It would be great to know how much time recipients spent on each email
  • Good to know if the email was deleted
  • Perhaps some guidance on suggestions for subject lines with more opens
Score 9 out of 10
Vetted Review
Verified User
  • Records all the information about when mail was sent, received and read.
  • Takes the guesswork out of who is reading your mail.
  • Makes it simple to keep a record of those that are interested in your company.
  • Really don't think it needs improvement. It does what I want it to do
Score 10 out of 10
Vetted Review
Verified User
  • Lets you know who has received the emails.
  • Lets you know who has opened the emails.
  • Lets you know if the emails have been opened more than once.
  • Keeps unopened emails in the forefront of your mind in case you want to reach out again.
  • It takes a moment to understand how the reports are filed, but other than that, all is well.
Vincent Hsiao | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
  • I need my Client to understand a few points, usually one thing at a time so they don't get confused. Mailtrack lets me know when my client opens the email so I can plan when to send my next instruction.
  • I wrote an email draft to follow up with my Client. Mailtrack lets me know my Client opened my initial email at 8PM so I immediately send my drafted email to increase my Client's engagement.
  • Sometimes people don't confirm they read your email, at least with Mailtrack I know they opened it and possibly read it.
  • I think all the features work as it should. I use the free version of Mailtrack so there's not much I can expect to go wrong.
  • It's a hassle to always delete their marketing attempt in my emails.
  • Make sure to reset your browser if you notice Mailtrack isn't active.
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