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Mailtrack

Mailtrack

Overview

What is Mailtrack?

Mailtrack is a free email tracker for Gmail, boasting over 1,5 million active users.The vendor states users will Ffollow up with more accuracy, find out the moment emails have been read, track the number of clicks, and how many times…

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Recent Reviews

TrustRadius Insights

Mailtrack is a highly valuable tool that has been immensely helpful for users across various industries. Users have found it particularly …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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Pricing

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What is Mailtrack?

Mailtrack is a free email…

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://mailtrack.io/en/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is Mailtrack?

Mailtrack is a free email tracker for Gmail, boasting over 1,5 million active users.

The vendor states users will Ffollow up with more accuracy, find out the moment emails have been read, track the number of clicks, and how many times a recipient has opened the mail, using only a normal Gmail interface.

It boasts intuitive checkmarks (✓✓) added to email, for Gmail read receipts right in an inbox.

How to use the mail tracker app:
✓ means that an email has been sent, but not opened.
✓✓ mean that an email has been opened.

The vendor also states it is the only email open tracking in the Chrome Web Store to trace emails for free forever.

EMAIL TRACKING FOR READ RECEIPTS
- See which emails have been read
- Stop asking if colleagues read sent emails
- Access its dashboard and filter emails that have been ‘read’ or ‘not read’

MAILTRACK FREE
- Free and unlimited email tracker for Gmail
- Mailtrack Campaign: Send Google email marketing emails up to 200 contacts at once
- Includes "Sent with Mailtrack" signature

MAILTRACK PRO
- Extra information on email opens: how long ago and how many times
- No Mailtrack signature
- Real-time Gmail read receipts (desktop pop-up or by email)
- Daily email tracking reports
- Reminders
- Last read: know if a recipient is engaged with conversations
- Email & phone support
- Mailtrack Sales: Integrate it with Salesforce or the user's choice of CRM

Mailtrack Features

  • Supported: Email tracker
  • Supported: Mailtrack Campaign
  • Supported: Link tracking

Mailtrack Screenshots

Screenshot of Know when your emails were opened, and how many times.

Mailtrack Video

Add our checkmarks (✓✓) to your Gmail through our free and unlimited email tracking software. Mailtrack is the #1 free email tracker for Gmail, with over 1,5 million active users.

Mailtrack Integrations

Mailtrack Competitors

Mailtrack Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android

Frequently Asked Questions

Outreach, Salesloft, and Yesware are common alternatives for Mailtrack.

Reviewers rate Usability highest, with a score of 8.7.

The most common users of Mailtrack are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

(61)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Mailtrack is a highly valuable tool that has been immensely helpful for users across various industries. Users have found it particularly useful for tracking email opens, allowing them to be prepared and provide better customer service. It is widely used by organizations to ensure that emails have been sent to the correct addresses, especially when email addresses are not updated in public registers. The software enables users to track if their customers have checked their emails, helping them stay organized and manage their schedule. Additionally, Mailtrack allows users to track when recipients open important emails, such as invoices for services, enabling prompt follow-up. This feature is appreciated by users as it helps them prioritize their day and gain insights into the situation by tracking who read their emails. Realtors also find Mailtrack useful for tracking when their offers are being sent to other agents and confirming receipt. Furthermore, educators have used Mailtrack to track emails sent to students for tasks or appointments during distance learning, improving communication and task completion. Account managers have also found value in using Mailtrack to track if their emails were read by clients, helping with project management and following up on leads. Overall, Mailtrack provides detailed reportings on opened emails which are vital for a focused sales approach and enhanced communication strategies in various contexts.

Automatic email tracking: Users have found the automatic email tracking feature provided by Mailtrack to be extremely helpful, with many stating that it has been a valuable tool for staying informed about email opens and keeping track of communication with recipients.

Affordable pricing: Reviewers consider the yearly pricing of Mailtrack to be affordable and fair. Many users find it to be a cost-effective solution compared to other tools that offer similar features as part of a more expensive monthly service.

Intuitive user interface: Users appreciate the easy-to-use and beginner-friendly user interface of Mailtrack. They find it intuitive, allowing them to quickly understand how to navigate and perform tasks within the software effectively and efficiently.

Cumbersome Mobile Implementation: Some users have found the mobile implementation of Mailtrack to be inconvenient and time-consuming. They have expressed frustration with having to go into an extension and click "new tracked reply" for every message they send, which is easily forgotten.

Limited Notifications on Mobile: Users have voiced concerns about the limited notifications on mobile devices when using Mailtrack. Even when using Android to track messages, they are only able to receive notifications on the desktop version, limiting the usefulness of the software on mobile devices.

Inconsistent Tracking of Recipients: Several users have experienced issues with tracking certain recipients in Mailtrack. There seems to be a random labeling of some recipients as untrackable, leading to concerns about the overall reliability of the software's tracking feature.

Users have made several recommendations for Mailtrack based on their experiences with the product. The three most common recommendations are as follows:

  1. Users appreciate the simplicity and user-friendly interface of Mailtrack. They find it easy to use and navigate, making it accessible to users of all levels of technical expertise.

  2. Many reviewers have found Mailtrack to be very effective in monitoring and tracking emails. They mention that the software provides accurate and real-time notifications when recipients open their emails, giving them valuable insights into email engagement.

  3. Customers also recommend Mailtrack for its reliability and stability. They mention that the software works seamlessly without any glitches or downtime, ensuring that they can rely on it for their email tracking needs.

Overall, users recommend Mailtrack for its simplicity, effectiveness in email tracking, and reliable performance.

Attribute Ratings

Reviews

(1-25 of 43)
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November 11, 2020

Mailtrack review

David Šujdović | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Mailtrack has amazing support, it is easy to navigate and use. Replies are fast, they are always helpful and friendly.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I would certainly rate the overall support for Mailtrack as being excellent. I can say this because I often get emails from them, where they not only inform me about the various different elements that Mailtrack has to offer, but they also offer their help, guidance, and support along the way.
Tanaaz Khan | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
They have detailed reports and easy-to-reach support. You don't get too many spam-like emails from them, unlike other applications. Their support team is very helpful with any concerns you might have. I have not used their support service as much because I have not really run into problems either. So I cannot comment on this aspect in detail.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
I had to call on support on day one as the license was installed on the wrong Gmail account. They had me fixed up in less than 24 hours with a smile. Service was great and my needs were met almost immediately.
October 23, 2020

Simply Perfect

Score 10 out of 10
Vetted Review
Verified User
I didn't really need to use the customer support but the fact that they proactively make the installation process so easy by providing step by step instructions with videos and everything is kind of pro-active customer support that is needed. Good for them because at the end of the day, it's everyone's dream to use a product that they don't need support for.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
This rating is fully deserved for the reasons I mentioned earlier. Namely, firstly, ease of use. Secondly, the reliability and speed of the application. Thirdly, the unobtrusiveness of its functioning. Fourth, the positive effect that the application has on the process of management communication between company employees. Fifth, the overall usability of the application due to the minimum settings.
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