ManageEngine OpManager

ManageEngine OpManager

About TrustRadius Scoring
Score 8.1 out of 100
ManageEngine OpManager

Overview

Recent Reviews

Popular Features

View all 10 features

Alerts (10)

8.6
86%

Network monitoring (10)

8.3
83%

Automated network device discovery (10)

7.5
75%

Customizable reports (10)

6.7
67%

Reviewer Pros & Cons

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Video Reviews

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Pricing

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Standard Edition

$245

On Premise
for 10 devices

Professional Edition

$345

On Premise
for 10 devices

Enterprise Edition

11,545

On Premise
for 250 devices

Entry-level set up fee?

  • $245 per installationOptional
For the latest information on pricing, visithttps://store.manageengine.com/opmanager

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Features Scorecard

Network Performance Monitoring

7.2
72%

Product Details

What is ManageEngine OpManager?

ManageEngine OpManager is a network monitoring and management tool. It provides real-time network visibility into performance, traffic, and errors across routers, switches, firewalls, physical and virtual servers, and VMs. ManageEngine claims OpManager is a fully integrated monitoring and management platform, with the standard functionality that comes with such an integration:

  • Monitoring metrics, including packet loss, latency, errors, and performance bottlenecks

  • Multi-level customizable thresholds for alerts based on monitoring metrics

  • Customizable dashboards and add-on capabilities

Plans include:

  • Code-free workflow automation

  • Distributed network monitoring

  • Virtualization monitoring for Hyper-V, Citrix Xen, and VMware.

ManageEngine OpManager Features

Network Performance Monitoring Features

  • Supported: Automated network device discovery
  • Supported: Network monitoring
  • Supported: Baseline threshold calculation
  • Supported: Alerts
  • Supported: Network capacity planning
  • Supported: Packet capture analysis
  • Supported: Network mapping
  • Supported: Customizable reports
  • Supported: Wireless infrastructure monitoring
  • Supported: Hardware health monitoring

ManageEngine OpManager Screenshots

OpManager's DashboardOpManager's realtime graphsDevice snapshot page in OpManagerAlarms in OpManager

ManageEngine OpManager Videos

ManageEngine OpManager Integrations

ManageEngine OpManager Competitors

ManageEngine OpManager Technical Details

Deployment TypesOn-premise
Operating SystemsWindows, Linux
Mobile ApplicationApple iOS, Android
Supported CountriesLatin America, Australia (English) Brazil (Português) China (中文) Denmark (norsk) Deutschland (German) Europe (English) France (French) Greek (English) India (English) Israel (עברית) Italy (italiano) Japan (日Korea, Mexico, Netherlands, Poland, Schweiz, South Africa, Spain, Sverige, Taiwan, Turkey, United Kingdom
Supported LanguagesFrench, Japanese, Chinese (simplified), German, Korean, Spanish, Italian, Chinese (Taiwan), Russian

Comparisons

View all alternatives

Frequently Asked Questions

What is ManageEngine OpManager?

ManageEngine's OpManager is network performance monitoring software.

What is ManageEngine OpManager's best feature?

Reviewers rate Alerts highest, with a score of 8.6.

Who uses ManageEngine OpManager?

The most common users of ManageEngine OpManager are from Mid-sized Companies (51-1,000 employees) and the Information Technology & Services industry.

Reviews and Ratings

 (42)

Ratings

Reviews

(1-10 of 10)
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Score 9 out of 10
Vetted Review
Verified User
Review Source
ManageEngine OpManager is used to monitor critical servers and the services they run. We have it trigger notifications, both email, and SMS, to various members in the IT department in order to get ahead of any potential downtime that the supported users may have.
  • Monitor servers that go down.
  • Monitor critical services.
  • Email and SMS notifications.
  • User interface takes some time to get used to.
  • Setting up the login credential for various devices.
  • Removing known unused devices.
Since we mainly use OpManager as a server notification application, I can only recommend it for that feature. It does this very well. It does appear to get confused in the rare instances the internal IPs are changed or the server's name is changed, which seems to require a refresh in the notification section of the application.
Score 3 out of 10
Vetted Review
Verified User
Review Source
Recently we made market checkup for monitoring software and found out that ManageEngine has some unique features needed in our environment and price is a quite lower. Idea to have central place for monitoring network devices, servers and virtual vmware environment + some applications (databases, ibm mq, java apps...) lead us to that product. So we started migration from existing solution to ManageEngine.
  • responsive GUI
  • able to cover wide set vendors
  • have some unique features like rack views, business views
  • management of enterprise edition is really complex
  • lack of integration with AppManager (application monitoring)
  • not so easy to integrate with SIEM
From our experience it is really good and easy to handle monitoring solution below 1000 nodes, enterprise edition which supports scalability is hard to manage without external support. It lucks some central repository features even between modules inside modules of same solution. If you plan to have more then one module/product integration is done but not on satisfied level so take that into account.
Score 10 out of 10
Vetted Review
Reseller
Review Source
We work with MSP and their end-clientele across Australia, and understand their unique requirement to gain visibility on Hybrid Infrastructure. Doing so, we cascade personalized Demo of ManageEngine OpManager ensuring it caters to client requirements. Internally, we use ManageEngine OpManager to monitor our Hybrid Infrastructure wherein 3D NOC Dashboard proactively alerts us of potential faults in Servers, Networks, and even Applications. ManageEngine OpManager is quite flexible, giving our clients the flexibility to pick and choose Infrastructure monitoring modules per their unique requirements such as capturing errors/metrics for Network bandwidth, IPAM/SPM, or APM. At the same time, the Unified console offers end-to-end visibility on the entire Infrastructure. OpManager with its strong product roadmap, continual enrichment since the past decade, Simplified UI i.e. easily navigable has gained client trust from across different geographies.
  • 3D NOC Dashboard gives granular visibility on Port in error, which saves Technician time prior to Onsite troubleshooting.
  • Separate modules such as Network Bandwidth, IPAM/SPM, APM, Server Monitoring can be opt-out Individually, huge cost saving for clients.
  • MSP version gives flexibility for Service providers, to offer Uninterrupted Infrastructure services across to their wide clientele.
  • A strong product roadmap has ensured ManageEngine OpManager is catering to unique client requirements from all geographies. We expect ManageEngine OpManager continue to do that.
Organizations are more wanting to have a Hybrid model, few organizations are moving to a 100% Cloud model. Doing so, Infrastructure monitoring i.e. ensuring Performance and Availability is catering to Internal/External client SLA is the utmost priority. OpManager captures Performance and Availability regardless of Hybrid and/or Cloud.
Rekha Yadav | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
ManageEngine OpManager is being used as full fledged tool for infrastructure fault and performance monitoring , infrastructure that is included here is Networks (LAN, WAN), Servers, Virtual Appliances etc. ManageEngine is the centralized tool for monitoring, alerting and reporting. Network Team, Server Team, Command Center team all [rely] on ManageEngine for availability and SLA monitoring.
  • Network Monitoring
  • Servers , Virtualization Infrastructure Monitoring
  • Services and other application related components monitoring
  • Alerting, Reporting
  • Scalability Options
  • Marketing of the product
  • More out of the integrations with 3rd party tools
There were some market leader monitoring products [until] this year which were hard to replace due to their customer base even when ManageEngine had equivalent capability similar to other vendor products but still ManageEngine was not the top. I think its time ManageEngine [OpManager] can become number 1 monitoring choice as a replacement of existing market leader tool due to following reasons -
1. Powerful capabilities.
2. Same Licensing Cost.
3. Product maturity
Score 9 out of 10
Vetted Review
Verified User
Review Source
We used ManageEngine OpManager to monitor all our hardware infrastructure (servers and networking equipment) in real-time and around the country. It helps us stay on top of potential issues and disruptions and also in being proactive about hardware maintenance.
  • Agentless monitoring
  • Custom monitoring and scripting
  • Application and service specific monitoring
  • More customization of reports
It does what it says: monitors your infrastructure with no fuss and is easily deployable and easy to understand and configure
November 10, 2020

OpManager market leader

Score 8 out of 10
Vetted Review
Verified User
Review Source
We are using it for day to day operations. It helps to identify network related issues in the organization. We are using both OpManager npm and NetFlow for bandwidth monitoring and cost calculation.
  • ManageEngine can be deployed in Linux environment which provides an edge for fast application response and lower downtime.
  • It help us to calculate and build region wise bandwidth report on monthly basis.
  • Easy to add the filters and template in the web console.
  • We need to make OpManager more friendly in terms of application usage
  • Some of the functionalities, like adding filters for reports or creating other kinds of reports with our own filters, are not supported.
  • Need to work more on dashboard and topology maps.
It can be deployed on Linux which provides an edge compared to other tools that only support Windows for deployment. Alerting and reporting schedules are fast and we hardly get any issues with the application.
They are responding within time. So no cons here.
Score 9 out of 10
Vetted Review
Verified User
Review Source
We use only it at the headquarters and one remote office (site to site VPN). We do not use it at other locations because we don't have VPNs to those sites and we don't want this information to travel over the Internet.
We use it to:
  • Monitor assets and services health including VMs, ESX hosts, switches, firewalls, access points, UPS, VPN and Internet bandwidth usage, site temperature, deupoint and humidity, water leaks.
  • Syslog and SNMP
  • Device configuration backups on a daily basis (NCM module)
  • IP address management (IPAM module)
  • Email alerts
  • ManageEngine Service Desk integration for automatic ticket logging.
We created some dashboards and NOC views and installed a couple of big screens on the wall so we can easily see alarms and notifications. We also use the mobile app.
  • You can easily create custom dashboards.
  • Very intuitive and easy to use.
  • All in one solution: monitoring, backup configuration, notifications, ipam.
  • They do not have a sensor for Azure or AWS metrics.
  • At first, you will get a lot of alarms, you have to fine-tune settings and thresholds and it could be a time-consuming process.
Great for managing infrastructure on the same LAN. Does not work to monitor Azure/AWS metrics.
At first, we were not able to add our Avaya switches to the configuration backup module, our partner tried to help, but they did not find the solution, we had one remote session with tech support of ME and they solve the problem.
Mike Maner | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
I use ManageEngine OpManager to give me a top-down view of traffic usage throughout my organization and by location. The centralized console and being able to track the source and destination of traffic is indispensable.
  • Central Console for top-down view.
  • Custom alerts to alert me of high-traffic usage.
  • Custom reports for management.
  • The interface can be complicated for novice users.
  • Updates are continually released, lots of downtime to upgrade.
  • Occasionally product MIBs are not available.
If you find that instant alerts, bandwidth usage per port and connections, custom reports and central console monitoring are of use then this is the product you need for network monitoring. OpManager is a tool that gives you great monitoring and is simple to setup, gives you great options for workflow or custom monitors.
You can call or email support, they are responsive and fast to reply. ManageEngine has a knowledge base that is full of support topics, almost any issue can be resolved in it.
Daniel J. Canto Bonilla | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
We use the demo of this system, we find it very interesting and functional, however, the monitoring of the network has already been outsourced and we do not currently use it
  • Reports
  • Automation
  • Alarms
  • Network discovery
  • Many MIBS aviable
  • Some legacy products is complicated to add.
  • They need to study about MIB files to customize certain values.
  • Network knowledge is needed to configure the SNMP on the routers and configure the server where the Opmanager will be so that it can reach all your networks.
For the simplicity of the protocol and versatility of the tool, I recommend it for any type of network or infrastructure that needs to be monitored and if it is attached to the other Manage Engine tools, it becomes a very powerful suite.
Without documentation problems and the whole explanation is very clear, good faqs and help forums.
Ray Koch | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
I used to use SolarWinds products for years but it got to be too expensive for renewals and too complicated to setup and configure. I made the switch to ManageEngine OpManager years ago and never looked back. I am always able to get all of the server and network monitoring configured in less than an hour with ManageEngine without having to reach out to any sort of support. Patching/updating OpManager is also a lot simpler than SolarWinds. It does a lot of stuff for the price but ManageEngine is starting to get bad about breaking out some of the monitoring features and charging for them as add-ons. Overall a great product that I would recommend to anyone!
  • Does great with real-time server monitoring using ping/WMI.
  • Great for viewing switch port status in real time.
  • Gives you an overall dashboard for your network and server stuff in one place.
  • It would be good if they would update more often. Upgrade history seems to be slowing on new versions/features the last couple of years.
This product is definitely suited for small to medium-sized businesses. Not sure how well the software would run in large environments (300+ servers).