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ManageEngine OpManager

ManageEngine OpManager

Overview

What is ManageEngine OpManager?

ManageEngine's OpManager is network performance monitoring software.

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Recent Reviews

User-Friendly Software

10 out of 10
January 22, 2024
Incentivized
One of the biggest issues that we face as an IT department is being ahead of outage issues before a site, or department is impacted. …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 10 features
  • Alerts (36)
    9.5
    95%
  • Hardware health monitoring (36)
    9.2
    92%
  • Automated network device discovery (35)
    8.7
    87%
  • Customizable reports (34)
    8.3
    83%

Reviewer Pros & Cons

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Anil Dahiya | TrustRadius Reviewer
Anil Dahiya
Solution Architect
TNS Technology Solutions Pvt Ltd (Information Technology & Services, 51-200 employees)
NP
NITIN PARAB
MANAGER - IT SERVICES
PKL LIMITED (Consumer Goods, 201-500 employees)
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Pricing

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Standard Edition

$245

On Premise
for 10 devices

Professional Edition

$345

On Premise
for 10 devices

Enterprise Edition

11,545

On Premise
for 250 devices

Entry-level set up fee?

  • $245 per installation
    Optional
For the latest information on pricing, visithttps://store.manageengine.com/opmanager

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Features

Network Performance Monitoring

A network performance monitoring system monitors the entire network for performance problems and collects performance data such as network traffic analysis performance bottlenecks, etc.

8.7
Avg 8.2
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Product Details

What is ManageEngine OpManager?

ManageEngine OpManager is a network monitoring and management tool. It provides real-time network visibility into performance, traffic, and errors across routers, switches, firewalls, physical and virtual servers, and VMs. ManageEngine claims OpManager is a fully integrated monitoring and management platform, with the standard functionality that comes with such an integration:

  • Monitoring metrics, including packet loss, latency, errors, and performance bottlenecks

  • Multi-level customizable thresholds for alerts based on monitoring metrics

  • Customizable dashboards and add-on capabilities

Plans include:

  • Code-free workflow automation

  • Distributed network monitoring

  • Virtualization monitoring for Hyper-V, Citrix Xen, and VMware.

ManageEngine OpManager Features

Network Performance Monitoring Features

  • Supported: Automated network device discovery
  • Supported: Network monitoring
  • Supported: Baseline threshold calculation
  • Supported: Alerts
  • Supported: Network capacity planning
  • Supported: Packet capture analysis
  • Supported: Network mapping
  • Supported: Customizable reports
  • Supported: Wireless infrastructure monitoring
  • Supported: Hardware health monitoring

ManageEngine OpManager Screenshots

Screenshot of OpManager's DashboardScreenshot of OpManager's realtime graphsScreenshot of Device snapshot page in OpManagerScreenshot of Alarms in OpManager

ManageEngine OpManager Videos

ManageEngine OpManager Integrations

ManageEngine OpManager Competitors

ManageEngine OpManager Technical Details

Deployment TypesOn-premise
Operating SystemsWindows, Linux
Mobile ApplicationApple iOS, Android
Supported CountriesLatin America, Australia (English) Brazil (Português) China (中文) Denmark (norsk) Deutschland (German) Europe (English) France (French) Greek (English) India (English) Israel (עברית) Italy (italiano) Japan (日Korea, Mexico, Netherlands, Poland, Schweiz, South Africa, Spain, Sverige, Taiwan, Turkey, United Kingdom
Supported LanguagesFrench, Japanese, Chinese (simplified), German, Korean, Spanish, Italian, Chinese (Taiwan), Russian

Frequently Asked Questions

ManageEngine's OpManager is network performance monitoring software.

PRTG Network Monitor and SolarWinds Network Performance Monitor (NPM) are common alternatives for ManageEngine OpManager.

Reviewers rate Alerts highest, with a score of 9.5.

The most common users of ManageEngine OpManager are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(82)

Attribute Ratings

Reviews

(1-4 of 4)
Companies can't remove reviews or game the system. Here's why
February 14, 2024

Best product for Network infrastructure

NP
NITIN PARAB
MANAGER - IT SERVICES
PKL LIMITED (Consumer Goods, 201-500 employees)
Score 9 out of 10
Vetted Review
Verified User
Use Cases and Deployment Scope
Network monitoring is the problem which ManageEngine OpManager has taken care.This is very good application for realtime monitoring. We appreciate the ability to automate certain troubleshooting tasks by creating workflows. It's a basic feature, but makes a big difference for us.
Pros and Cons
  • Easy to use UI
  • Low Cost of implementation
  • OpManager offers complete visibility across Network
  • Needs physical infrastructure to install the application which can be simplified using cloud.
Likelihood to Recommend
Easy to use UI where normal engineer will handle,no special technical in-depth knowledge required.Report a problem or bug and wait for it to be resolved by another release.
ManageEngine OpManager Feature Ratings
Network Performance Monitoring (10)
80%
8.0
Automated network device discovery
80%
8.0
Network monitoring
90%
9.0
Baseline threshold calculation
80%
8.0
Alerts
90%
9.0
Network capacity planning
80%
8.0
Packet capture analysis
70%
7.0
Network mapping
80%
8.0
Customizable reports
80%
8.0
Wireless infrastructure monitoring
70%
7.0
Hardware health monitoring
80%
8.0
Return on Investment
  • Positive - Low cost and easy to use
  • Negative - Not yet faced
Other Software Used
Users and Roles
5
Only IT Department
Support Headcount Required
1
Network engineer
Business Processes Supported
  • Network Monitoring
  • Notification will be useful.
  • custom workflow
Innovative Uses
  • Solutions for regular issues of network
Future Planned Uses
  • Overall IT management
Likelihood to Renew
8
Products Replaced
No
Key Differentiators
  • Ease of Use
Evaluation Lessons Learned
Depends on the nature of the problem and importance of the problem
Implementation Rating
9
Implementation Details / Implementation Partner
  • Implemented in-house
Implementation Phases
No
Change Management Lessons
Change management was minimal
Support Rating
8
Good support
Premium Support
Regular support is OK for me
Exceptional Examples of ManageEngine OpManager Support
Implementing time
Usability
9
Easy User Interface
Easy Tasks
  • operation and monitoring
Difficult Tasks
  • custom workflow
January 02, 2023

A Reliable, Trustworthy, and Cost-Effective Product

Verified User
Administrator in Information Technology
Financial Services Company, 11-50 employees
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Use Cases and Deployment Scope
We use ManageEngine OpManager to monitor the physical and virtual Infrastructure and triggering and generate alarms after hitting the predefined Threshold value therefore It helps to minimize downtime and the meantime resolve. Using ManageEngine OpManager, we have reduced the time administrators take to perform daily checklists almost to zero, therefore increasing the overall productivity time.
Pros and Cons
  • easy creation of custom monitoring dashboards
  • reliable monitoring of network devices traffic volumes
  • reliable monitoring of physical and virtual servers CPU and Memory Utilization
  • continuous monitoring with overall visibility and control
  • Easy to deploy and scalable
  • Improve compliance & risk/ Asset management
  • easy setup of custom monitoring dashboards
  • Sometimes it takes time to load because it is a web application
  • topology based maps needs improvements
Likelihood to Recommend
It is a reliable product with too few false positives than other monitoring solutions, with exact and accurate alerts, and with an amazing and user-friendly GUI. It allows the easy creation of custom dashboards. It is the best choice to manage infrastructure within different LANs. It helps to create a region-wise bandwidth report monthly. OpManager monitors network devices including firewalls, wireless LAN controllers, switches, and everything connected to the network and has an IP address. In case of an error, you can drill down to the main reason and eliminate it efficiently.
Most Important Features
  • URL Monitoring
  • database Monitoring
  • Network devices monitoring
ManageEngine OpManager Feature Ratings
Network Performance Monitoring (10)
80%
8.0
Automated network device discovery
100%
10.0
Network monitoring
100%
10.0
Baseline threshold calculation
80%
8.0
Alerts
90%
9.0
Network capacity planning
80%
8.0
Packet capture analysis
80%
8.0
Network mapping
90%
9.0
Customizable reports
90%
9.0
Wireless infrastructure monitoring
N/A
N/A
Hardware health monitoring
90%
9.0
Return on Investment
  • reduced the amount of time took by administrators to monitor the services
  • less time of troubleshooting
  • no need for daily checklists anymore
Alternatives Considered
Reliable with almost no false positives at all
Other Software Used
Users and Roles
4
Network security, Systems and Database administrators
Support Headcount Required
3
Network and Security administrator: network device thresholds and related logs. Systems administrator: physical and virtual associated systems and thresholds/logs. Database administrator: database thresholds and related logs.
Business Processes Supported
  • Assets management
  • Audit and compliance
  • proactive monitoring of Data Center networks & servers infrastructure health
Innovative Uses
  • automated tool to generate audit and compliance related reports
  • Proactive monitoring for the company end-to-end business services
Future Planned Uses
  • being able to monitor the company cloud Infrastructure
Likelihood to Renew
10
ManageEngine OpManager proves that it's well suited for our requirements and future uses.
Products Replaced
No
Key Differentiators
  • Price
  • Product Features
  • Product Reputation
The product market reviews and overall price in terms of per number of admin users license price and the number of monitored physical and virtual instances licenses prices.
Evaluation Lessons Learned
based on the market reviews of product reliability and overall cost
December 27, 2022

Good affordable solution for smaller businesses.

Verified User
Employee in Information Technology
Financial Services Company, 201-500 employees
Score 9 out of 10
Vetted Review
Verified User
Use Cases and Deployment Scope
We use this product for IP management, network equipment overviews, automation, alerting and reporting.
Pros and Cons
  • IP Management
  • Inventory Management
  • Network Management
  • Network Rack Views
  • Default menus include upcharge features that aren't usable
  • Alerts are obnoxious at times for things you can't disable (ipv6)
  • Daily reminder for feature setups
  • Button for other purchasable software that you can't remove.
Likelihood to Recommend
This software is well suited for a small to mid-size businesses that need a good all in one network solution. Being able to have a good network overview that is customizable in almost any aspect is very nice. The IPAM system is great, can report on all network devices and has many built in, with others having templates readily available on their site. It's easy to manage and setup and user administration is easy and you can give your employees only the access they need.
Most Important Features
  • IPAM
  • Network Equipment Management
  • Reporting Tools
ManageEngine OpManager Feature Ratings
Network Performance Monitoring (10)
85%
8.5
Automated network device discovery
100%
10.0
Network monitoring
100%
10.0
Baseline threshold calculation
80%
8.0
Alerts
100%
10.0
Network capacity planning
50%
5.0
Packet capture analysis
70%
7.0
Network mapping
80%
8.0
Customizable reports
100%
10.0
Wireless infrastructure monitoring
80%
8.0
Hardware health monitoring
90%
9.0
Return on Investment
  • Saves lots of time with reporting with audits
  • Easy view of our current information at a glance for technicians
Alternatives Considered
I think for the price this product offers much more. Maybe not as pretty but certainly is feature rich with the ability to add and manage multiple device brands (Cisco, Cisco Meraki, Fortinet, Palo) in an easy to use and very customizable interface. You can get as deep as you want in terms of integration from the ability to make changes to your devices through the interface to just reporting, viewing, or alerting on devices. The IPAM interface has the ability to customize tons of fields to make sure what is going on a static port is noted to perfection, or just have a dns entry pull what it can. Port history and port views are incredibly helpful in our environment. Has the ability to build your server racks and build network diagrams which works well and let me give my Visio license to someone else. This product has pretty much anything you could need, the support is good, they update the software regularly, has MFA which shouldn't need to be said but some of the products we looked at don't. Other than the minor annoyances of this product, its overall a very good value and works well.
Other Software Used
Users and Roles
6
IT Management, System Administration, System Technicians.
Support Headcount Required
2
Business Processes Supported
  • IPAM
  • Network Managment
  • Reporting
Innovative Uses
  • Network Diagrams creation
  • Rack Diagram creation
Future Planned Uses
  • Integrating servers into system
  • Integrating Printers into system
Likelihood to Renew
10
This product works very well for our organization, and it would be hard to not have a tool like this going forward.
Support Rating
8
The support is generally good with options of live chat, e-mail, or call-in support. Support inquires via e-mail are responded to quickly and they are good about remoting in to assist if it should come to this without having to jump through hoops.
Premium Support
No, we have the normal support offered for this application.
Bug Resolution
No
Exceptional Examples of ManageEngine OpManager Support
We had issues with our reporting history for the IPAM module retaining the history. Opened a chat request and as they were unable to help escalated the ticket. A day later we had a remote session going and they worked for an hour to get this component working again correctly.
Usability
9
The software is easy to use if not a little to menu heavy.
Easy Tasks
  • The IPAM system is incredibly easy to use.
  • Easy setup and administration.
Difficult Tasks
  • Locating some networking settings can be cumbersome at first
  • To many menu options.
Mobile Interface Availability and Impressions
Yes, but I don't use it
January 14, 2022

End-to-End Infrastructure Monitoring simplified by ManageEngine OpManager

Verified User
Partner in Product Management
Information Technology & Services Company, 51-200 employees
Score 10 out of 10
Vetted Review
ResellerIncentivized
Use Cases and Deployment Scope
We work with MSP and their end-clientele across Australia, and understand their unique requirement to gain visibility on Hybrid Infrastructure. Doing so, we cascade personalized Demo of ManageEngine OpManager ensuring it caters to client requirements. Internally, we use ManageEngine OpManager to monitor our Hybrid Infrastructure wherein 3D NOC Dashboard proactively alerts us of potential faults in Servers, Networks, and even Applications. ManageEngine OpManager is quite flexible, giving our clients the flexibility to pick and choose Infrastructure monitoring modules per their unique requirements such as capturing errors/metrics for Network bandwidth, IPAM/SPM, or APM. At the same time, the Unified console offers end-to-end visibility on the entire Infrastructure. OpManager with its strong product roadmap, continual enrichment since the past decade, Simplified UI i.e. easily navigable has gained client trust from across different geographies.
Pros and Cons
  • 3D NOC Dashboard gives granular visibility on Port in error, which saves Technician time prior to Onsite troubleshooting.
  • Separate modules such as Network Bandwidth, IPAM/SPM, APM, Server Monitoring can be opt-out Individually, huge cost saving for clients.
  • MSP version gives flexibility for Service providers, to offer Uninterrupted Infrastructure services across to their wide clientele.
  • A strong product roadmap has ensured ManageEngine OpManager is catering to unique client requirements from all geographies. We expect ManageEngine OpManager continue to do that.
Likelihood to Recommend
Organizations are more wanting to have a Hybrid model, few organizations are moving to a 100% Cloud model. Doing so, Infrastructure monitoring i.e. ensuring Performance and Availability is catering to Internal/External client SLA is the utmost priority. OpManager captures Performance and Availability regardless of Hybrid and/or Cloud.
Most Important Features
  • Out-of-box monitoring templates capture performance for all Vendors. At the same time, the option for creating custom monitoring templates is a huge bonus.
  • Dashboards are quite unique, we love the 3D NOC view.
  • Intelligent correlation of Alerts and having the option to Automate manual tasks such as free up space on the Database saves valuable time for our DB team.
  • Flexibility to choose from Individual monitoring modules or go for Unified console.
ManageEngine OpManager Feature Ratings
Network Performance Monitoring (10)
100%
10.0
Automated network device discovery
100%
10.0
Network monitoring
100%
10.0
Baseline threshold calculation
100%
10.0
Alerts
100%
10.0
Network capacity planning
100%
10.0
Packet capture analysis
100%
10.0
Network mapping
100%
10.0
Customizable reports
100%
10.0
Wireless infrastructure monitoring
100%
10.0
Hardware health monitoring
100%
10.0
Return on Investment
  • Prior to OpManager, we were managing IP and Switch ports manually, which is not the case post rolling out of OpManager.
  • Wireless Access points across all 4 warehouses present in different states can now be monitored from a single console.
Alternatives Considered
During our competitive analysis, we found ManageEngine OpManager was not expensive compared to other vendors. At the same time, there was no compromise on the features such as customized reporting or configuring alerts per our clientele's unique requirements. These are our client words "Other vendors ask us to pay more $$$ for enabling additional email alerts".
Other Software Used
Users and Roles
25
Product Manager, Pre-Sales, Solution Architect, Sales Manager, Enterprise BDM, Technical Consultant, NOC Manager, First call deck
Support Headcount Required
5
Pre-Sales, Product Manager, Technical Consultant
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