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ManageEngine OpManager

ManageEngine OpManager

Overview

What is ManageEngine OpManager?

ManageEngine's OpManager is network performance monitoring software.

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Recent Reviews

User-Friendly Software

10 out of 10
January 22, 2024
Incentivized
One of the biggest issues that we face as an IT department is being ahead of outage issues before a site, or department is impacted. …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 10 features
  • Alerts (36)
    9.5
    95%
  • Hardware health monitoring (36)
    9.2
    92%
  • Automated network device discovery (35)
    8.7
    87%
  • Customizable reports (34)
    8.3
    83%

Reviewer Pros & Cons

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Anil Dahiya | TrustRadius Reviewer
Anil Dahiya
Solution Architect
TNS Technology Solutions Pvt Ltd (Information Technology & Services, 51-200 employees)
NP
NITIN PARAB
MANAGER - IT SERVICES
PKL LIMITED (Consumer Goods, 201-500 employees)
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Pricing

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Standard Edition

$245

On Premise
for 10 devices

Professional Edition

$345

On Premise
for 10 devices

Enterprise Edition

11,545

On Premise
for 250 devices

Entry-level set up fee?

  • $245 per installation
    Optional
For the latest information on pricing, visithttps://store.manageengine.com/opmanager

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Features

Network Performance Monitoring

A network performance monitoring system monitors the entire network for performance problems and collects performance data such as network traffic analysis performance bottlenecks, etc.

8.7
Avg 8.2
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Product Details

What is ManageEngine OpManager?

ManageEngine OpManager is a network monitoring and management tool. It provides real-time network visibility into performance, traffic, and errors across routers, switches, firewalls, physical and virtual servers, and VMs. ManageEngine claims OpManager is a fully integrated monitoring and management platform, with the standard functionality that comes with such an integration:

  • Monitoring metrics, including packet loss, latency, errors, and performance bottlenecks

  • Multi-level customizable thresholds for alerts based on monitoring metrics

  • Customizable dashboards and add-on capabilities

Plans include:

  • Code-free workflow automation

  • Distributed network monitoring

  • Virtualization monitoring for Hyper-V, Citrix Xen, and VMware.

ManageEngine OpManager Features

Network Performance Monitoring Features

  • Supported: Automated network device discovery
  • Supported: Network monitoring
  • Supported: Baseline threshold calculation
  • Supported: Alerts
  • Supported: Network capacity planning
  • Supported: Packet capture analysis
  • Supported: Network mapping
  • Supported: Customizable reports
  • Supported: Wireless infrastructure monitoring
  • Supported: Hardware health monitoring

ManageEngine OpManager Screenshots

Screenshot of OpManager's DashboardScreenshot of OpManager's realtime graphsScreenshot of Device snapshot page in OpManagerScreenshot of Alarms in OpManager

ManageEngine OpManager Videos

ManageEngine OpManager Integrations

ManageEngine OpManager Competitors

ManageEngine OpManager Technical Details

Deployment TypesOn-premise
Operating SystemsWindows, Linux
Mobile ApplicationApple iOS, Android
Supported CountriesLatin America, Australia (English) Brazil (Português) China (中文) Denmark (norsk) Deutschland (German) Europe (English) France (French) Greek (English) India (English) Israel (עברית) Italy (italiano) Japan (日Korea, Mexico, Netherlands, Poland, Schweiz, South Africa, Spain, Sverige, Taiwan, Turkey, United Kingdom
Supported LanguagesFrench, Japanese, Chinese (simplified), German, Korean, Spanish, Italian, Chinese (Taiwan), Russian

Frequently Asked Questions

ManageEngine's OpManager is network performance monitoring software.

PRTG Network Monitor and SolarWinds Network Performance Monitor (NPM) are common alternatives for ManageEngine OpManager.

Reviewers rate Alerts highest, with a score of 9.5.

The most common users of ManageEngine OpManager are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(82)

Attribute Ratings

Reviews

(1-4 of 4)
Companies can't remove reviews or game the system. Here's why
February 14, 2024

Best product for Network infrastructure

NP
NITIN PARAB
MANAGER - IT SERVICES
PKL LIMITED (Consumer Goods, 201-500 employees)
Score 9 out of 10
Vetted Review
Verified User
Use Cases and Deployment Scope
Network monitoring is the problem which ManageEngine OpManager has taken care.This is very good application for realtime monitoring. We appreciate the ability to automate certain troubleshooting tasks by creating workflows. It's a basic feature, but makes a big difference for us.
Pros and Cons
  • Easy to use UI
  • Low Cost of implementation
  • OpManager offers complete visibility across Network
  • Needs physical infrastructure to install the application which can be simplified using cloud.
Likelihood to Recommend
Easy to use UI where normal engineer will handle,no special technical in-depth knowledge required.Report a problem or bug and wait for it to be resolved by another release.
ManageEngine OpManager Feature Ratings
Network Performance Monitoring (10)
80%
8.0
Automated network device discovery
80%
8.0
Network monitoring
90%
9.0
Baseline threshold calculation
80%
8.0
Alerts
90%
9.0
Network capacity planning
80%
8.0
Packet capture analysis
70%
7.0
Network mapping
80%
8.0
Customizable reports
80%
8.0
Wireless infrastructure monitoring
70%
7.0
Hardware health monitoring
80%
8.0
Return on Investment
  • Positive - Low cost and easy to use
  • Negative - Not yet faced
Other Software Used
Users and Roles
5
Only IT Department
Support Headcount Required
1
Network engineer
Business Processes Supported
  • Network Monitoring
  • Notification will be useful.
  • custom workflow
Innovative Uses
  • Solutions for regular issues of network
Future Planned Uses
  • Overall IT management
Likelihood to Renew
8
Products Replaced
No
Key Differentiators
  • Ease of Use
Evaluation Lessons Learned
Depends on the nature of the problem and importance of the problem
Implementation Rating
9
Implementation Details / Implementation Partner
  • Implemented in-house
Implementation Phases
No
Change Management Lessons
Change management was minimal
Support Rating
8
Good support
Premium Support
Regular support is OK for me
Exceptional Examples of ManageEngine OpManager Support
Implementing time
Usability
9
Easy User Interface
Easy Tasks
  • operation and monitoring
Difficult Tasks
  • custom workflow
December 27, 2022

Good affordable solution for smaller businesses.

Verified User
Employee in Information Technology
Financial Services Company, 201-500 employees
Score 9 out of 10
Vetted Review
Verified User
Use Cases and Deployment Scope
We use this product for IP management, network equipment overviews, automation, alerting and reporting.
Pros and Cons
  • IP Management
  • Inventory Management
  • Network Management
  • Network Rack Views
  • Default menus include upcharge features that aren't usable
  • Alerts are obnoxious at times for things you can't disable (ipv6)
  • Daily reminder for feature setups
  • Button for other purchasable software that you can't remove.
Likelihood to Recommend
This software is well suited for a small to mid-size businesses that need a good all in one network solution. Being able to have a good network overview that is customizable in almost any aspect is very nice. The IPAM system is great, can report on all network devices and has many built in, with others having templates readily available on their site. It's easy to manage and setup and user administration is easy and you can give your employees only the access they need.
Most Important Features
  • IPAM
  • Network Equipment Management
  • Reporting Tools
ManageEngine OpManager Feature Ratings
Network Performance Monitoring (10)
85%
8.5
Automated network device discovery
100%
10.0
Network monitoring
100%
10.0
Baseline threshold calculation
80%
8.0
Alerts
100%
10.0
Network capacity planning
50%
5.0
Packet capture analysis
70%
7.0
Network mapping
80%
8.0
Customizable reports
100%
10.0
Wireless infrastructure monitoring
80%
8.0
Hardware health monitoring
90%
9.0
Return on Investment
  • Saves lots of time with reporting with audits
  • Easy view of our current information at a glance for technicians
Alternatives Considered
I think for the price this product offers much more. Maybe not as pretty but certainly is feature rich with the ability to add and manage multiple device brands (Cisco, Cisco Meraki, Fortinet, Palo) in an easy to use and very customizable interface. You can get as deep as you want in terms of integration from the ability to make changes to your devices through the interface to just reporting, viewing, or alerting on devices. The IPAM interface has the ability to customize tons of fields to make sure what is going on a static port is noted to perfection, or just have a dns entry pull what it can. Port history and port views are incredibly helpful in our environment. Has the ability to build your server racks and build network diagrams which works well and let me give my Visio license to someone else. This product has pretty much anything you could need, the support is good, they update the software regularly, has MFA which shouldn't need to be said but some of the products we looked at don't. Other than the minor annoyances of this product, its overall a very good value and works well.
Other Software Used
Users and Roles
6
IT Management, System Administration, System Technicians.
Support Headcount Required
2
Business Processes Supported
  • IPAM
  • Network Managment
  • Reporting
Innovative Uses
  • Network Diagrams creation
  • Rack Diagram creation
Future Planned Uses
  • Integrating servers into system
  • Integrating Printers into system
Likelihood to Renew
10
This product works very well for our organization, and it would be hard to not have a tool like this going forward.
Support Rating
8
The support is generally good with options of live chat, e-mail, or call-in support. Support inquires via e-mail are responded to quickly and they are good about remoting in to assist if it should come to this without having to jump through hoops.
Premium Support
No, we have the normal support offered for this application.
Bug Resolution
No
Exceptional Examples of ManageEngine OpManager Support
We had issues with our reporting history for the IPAM module retaining the history. Opened a chat request and as they were unable to help escalated the ticket. A day later we had a remote session going and they worked for an hour to get this component working again correctly.
Usability
9
The software is easy to use if not a little to menu heavy.
Easy Tasks
  • The IPAM system is incredibly easy to use.
  • Easy setup and administration.
Difficult Tasks
  • Locating some networking settings can be cumbersome at first
  • To many menu options.
Mobile Interface Availability and Impressions
Yes, but I don't use it
November 10, 2020

OpManager market leader

RR
rohit rana
specialist
hcl (Information Technology & Services, 10,001+ employees)
Score 8 out of 10
Vetted Review
Verified User
Use Cases and Deployment Scope
We are using it for day to day operations. It helps to identify network related issues in the organization. We are using both OpManager npm and NetFlow for bandwidth monitoring and cost calculation.
Pros and Cons
  • ManageEngine can be deployed in Linux environment which provides an edge for fast application response and lower downtime.
  • It help us to calculate and build region wise bandwidth report on monthly basis.
  • Easy to add the filters and template in the web console.
  • We need to make OpManager more friendly in terms of application usage
  • Some of the functionalities, like adding filters for reports or creating other kinds of reports with our own filters, are not supported.
  • Need to work more on dashboard and topology maps.
Likelihood to Recommend
It can be deployed on Linux which provides an edge compared to other tools that only support Windows for deployment. Alerting and reporting schedules are fast and we hardly get any issues with the application.
ManageEngine OpManager Feature Ratings
Network Performance Monitoring (8)
75%
7.5
Automated network device discovery
80%
8.0
Network monitoring
80%
8.0
Baseline threshold calculation
80%
8.0
Alerts
80%
8.0
Network capacity planning
80%
8.0
Customizable reports
60%
6.0
Wireless infrastructure monitoring
70%
7.0
Hardware health monitoring
70%
7.0
Return on Investment
  • Using OpManager we can get bandwidth utilization reports which help us to decide our budget.
Alternatives Considered
  • SolarWinds Network Automation Manager (NAM), SolarWinds Network Configuration Manager (NCM) and SolarWinds NetFlow Traffic Analyzer (NTA)
Usability
9
I feel it can complete with other tools if they can improve little bit more.
Support Rating
9
They are responding within time. So no cons here.
Other Software Used
SolarWinds IP Address Manager (IPAM), SolarWinds Network Performance Monitor (npm), SolarWinds Network Configuration Manager (NCM)
October 23, 2020

All in one, flexible and clear.

HM
humberto martinez
CIO (Chief Information Officer)
desarrollos delta (Construction, 201-500 employees)
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Use Cases and Deployment Scope
We use only it at the headquarters and one remote office (site to site VPN). We do not use it at other locations because we don't have VPNs to those sites and we don't want this information to travel over the Internet.
We use it to:
  • Monitor assets and services health including VMs, ESX hosts, switches, firewalls, access points, UPS, VPN and Internet bandwidth usage, site temperature, deupoint and humidity, water leaks.
  • Syslog and SNMP
  • Device configuration backups on a daily basis (NCM module)
  • IP address management (IPAM module)
  • Email alerts
  • ManageEngine Service Desk integration for automatic ticket logging.
We created some dashboards and NOC views and installed a couple of big screens on the wall so we can easily see alarms and notifications. We also use the mobile app.
Pros and Cons
  • You can easily create custom dashboards.
  • Very intuitive and easy to use.
  • All in one solution: monitoring, backup configuration, notifications, ipam.
  • They do not have a sensor for Azure or AWS metrics.
  • At first, you will get a lot of alarms, you have to fine-tune settings and thresholds and it could be a time-consuming process.
Likelihood to Recommend
Great for managing infrastructure on the same LAN. Does not work to monitor Azure/AWS metrics.
ManageEngine OpManager Feature Ratings
Network Performance Monitoring (10)
81%
8.1
Automated network device discovery
100%
10.0
Network monitoring
100%
10.0
Baseline threshold calculation
100%
10.0
Alerts
100%
10.0
Network capacity planning
60%
6.0
Packet capture analysis
N/A
N/A
Network mapping
70%
7.0
Customizable reports
80%
8.0
Wireless infrastructure monitoring
100%
10.0
Hardware health monitoring
100%
10.0
Return on Investment
  • We now have a good understanding of the health of our assets and services.
  • We have a clear view of the use of infrastructure resources.
  • Based on thresholds and alarms, we can take preventive actions.
Alternatives Considered
OPManager is way easier to deploy and setup; dashboards are more flexible and easier to understand.
Support Rating
10
At first, we were not able to add our Avaya switches to the configuration backup module, our partner tried to help, but they did not find the solution, we had one remote session with tech support of ME and they solve the problem.
Usability
9
All in one solution, easy to deploy and use. Web and mobile access.
Other Software Used
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