Name: Manage1to1
Price: 1000 USD
Author: Manage1to1

Help Desk

Web and Video Conferencing

Customer Support

AI Code Generation

Development

Business Intelligence (BI)

Collaboration

Contract Analysis

Enterprise Content Management

Payment Facilitation

Visitor Management

Enterprise

Accounting

CTRM

Travel Management

Finance and Accounting

Applicant Tracking

Compensation Management

Corporate Learning Management

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Access Gateways

Application Server

Cloud Storage

Container Security

Data Center Backup

Data Preparation

Embedded Database

Enterprise Service Bus

Fraud Detection

Infrastructure-as-a-Service

Integration Platform as a Service (iPaaS)

LAN Switches

Message Oriented Middleware

Mobile Data Security

Mobile Identity

Monolithic Frame-based Disk Arrays

Network Performance Monitoring

Storage as a Service (STaaS)

Value-Added Resellers (VARs)

Virtualization Management

Website Hosting

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Customer Advocacy

Ecommerce Personalization

Email Marketing

Marketing Attribution

Marketing Automation

Mobile Advertising

Social Media Management

Survey & Forms Building

Web Analytics

Marketing

Project Management

Task Management

Professional Services

Customer Onboarding

Customer Relationship Management (CRM)

Sales Content Management

Sales Performance Management

Sales Training

Sales

Cloud Infrastructure Entitlement Management

Intrusion Detection

Virtualization Security

Security

Aviation

Fleet Management

Hospital Management

Intelligent Document Processing

Online Ordering

Online Voting

Practice Management

Veterinary

eDiscovery

Vertical-Specific

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Manage1to1 is a 1:1 management suite designed to simplify and track various aspects of operating a device deployment in a school district. According to the vendor, this comprehensive solution is specifically tailored for K-12 school districts and provides support for technology directors, IT administrators, school administrators, teachers, and support staff. With its range of features, Manage1to1 aims to streamline help desk operations, asset management, user management, incident management, and reporting, making it a potentially valuable tool for educational institutions.

## Key Features

**Help Desk Features**: According to the vendor, Manage1to1 offers an easy ticket workflow that allows end users to place tickets tied to checked-out devices or unrelated devices. It also supports multiple department support for categorizing and assigning tickets to staff.

**Asset Management Features**: Manage1to1 includes an inventory management feature that aims to help track and manage devices in a portable device deployment, potentially reducing the burden of managing devices and allowing for increased focus on other tasks. The solution also includes features for tracking device insurance plans, ensuring proper handling of insured devices within district policies, and maintaining a device logging system to track device history and manage device lifecycle and maintenance. Additionally, Manage1to1 provides a single screen view of device information, including current user, incidents, device details, and insurance coverage, which may simplify device management for districts with large numbers of devices.

**User Management Features**: Manage1to1 offers features to simplify user management for districts, including exporting data for creating and managing student and staff credentials through its account provisioning feature. The solution also allows the addition of device restrictions for students and provides user notes and comments for easy management. According to the vendor, the full history feature maintains comprehensive user histories, including incidents, billing, and device information, potentially aiding in making informed decisions regarding students and devices. Furthermore, Manage1to1 accepts various forms of student ID photos for proper identification, aiming to ensure accurate association of users with their accounts.

**Incident Management Features**: According to the vendor, Manage1to1 includes an evidence tracking feature that allows for full photo documentation upload, ensuring proper documentation of incidents. The solution also offers an invoicing feature, enabling easy issuance and tracking of invoices, with full reporting on invoices and payments. Manage1to1 includes a technician logging feature that logs documentation to track the progress of repairs and incidents, potentially enhancing incident resolution and productivity. Additionally, the solution keeps photographic evidence of equipment damage, aiming to ensure proper documentation for incident inquiries.

Basic

Founded in 2003, Vivantio is a provider of customer service optimization software and solutions for B2B service teams. By combining enterprise-level software with the flexibility of a cloud-based solution, Vivantio provides a unified service management platform. The platform scales to meet the complex business needs of large, multi-site organizations, to optimize workflows across several departments including IT, operations and customer service.

Vivantio

Issuetrak is help desk ticketing software that optimizes team workflows, automates requests, and expedites solutions. From managing IT help desk tickets, to processing product line change requests, its features allow organizations from any industry to track issues, measure data, and scale their support operation.

Cloud Monthly Team

On-Premises Team - Subscription

Cloud Monthly Support Plan

Cloud Annual Team

Cloud Annual Support

On-Premises Support - Subscription

On-Premises Team - Perpetual

On-Premises Support - Perpetual

Issuetrak

Manage1to1

IT asset management (also hardware asset management or HAM) software manages the physical assets in an IT infrastructure (their selection, maintenance, protection, inspection, and renewal or disposal/replacement). The purpose of the software is to ease and improve the lifecycle management process of the IT infrastructure and inform strategic decisions related to it its growth and maintenance. To that end vendors of asset management tools proffer inventory control with related functions like licensing and software asset management (SAM), patch management, network monitoring and management, IT service management, and security/compliance oriented capabilities specializing in damage control related to device theft and corruption like device lockdown, geolocation (for the wayward laptop), remote control, data obliteration, and more. The solutions offered vary by the anticipated needs of the multifarious enterprises who must track hardware assets.

IT Asset Management

IT Asset Management software is designed to inventory all the hardware and software within an organization to aid decision-making

Software and hardware inventory tracking

Discovery and management of hardware and software inventory

License management

Tracking license agreement compliance to ensure that infrastructure is neither over nor under licensed

Asset lifecycle monitoring

Monitoring asset lifecycle from acquisition to retirement

Contract management

Tools to assist in managing purchase orders and contracts

Asset relationship management

Asset relationship management is the ability to see relationships between assets to help with troubleshooting

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Manage1to1

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What is Manage1to1?