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ManageEngine Endpoint Central

Score9 out of 10

264 Reviews and Ratings

What is ManageEngine Endpoint Central?

Desktop Central from ManageEngine is a client desktop management with patching, remote control, and configuration.

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ManageEngine Endpoint Central Flexible Platform.

Use Cases and Deployment Scope

Endpoint Central has helped our company apply many policies that weren’t possible to configure through a Domain Controller. It also resolved the patch management issues we were facing, because it gives us full control and clear visibility into missing, installed, and failed patches across all devices registered in Endpoint Central. On top of that, the dashboards are very rich and genuinely useful for analysis.

Pros

  • Patch Management.
  • Remote Control of registered devices.
  • Act as a Unified Endpoint Management platform in case there's no unified domain controller.

Cons

  • Ability to control the configured refresh cycle used on EPC.
  • Detailed explanation for the published patches through Patch Management feature.

Return on Investment

  • Being able to install all missing patches on the company's devices has helped us avoid the need to have Windows Server Update Services (WSUS).
  • Applying different policies and configurations at the user/device level is considered an alternative to a unified Domain Controller in the cloud, which is expensive, especially for companies with offices distributed around the world.

Usability

Alternatives Considered

Microsoft 365 and Google Cloud Platform

Other Software Used

Google Cloud Platform, ManageEngine ServiceDesk Plus

Quality Product for Managing IT

Use Cases and Deployment Scope

It is surprisingly very versatile. Being new to the platform, I was worried about ease of use for my team. Since implementing, I've barely had any questions or concerns! Device management is extremely simple. Once devices are managed by ManageEngine Endpoint Central; updates/patch management, deployments, remote access, silent management...all work flawlessly! My next steps are working with the package management and creating images/app packages to deploy. I have no doubt in my mind it will be just as easy.

Pros

  • Software Deployment
  • Patch Management
  • Inventory/Remote Management
  • File management

Cons

  • Backup remote functionality like RealVNC
  • Better all in one package for external remote access
  • Custom layouts for specific business needs.

Return on Investment

  • Ease of use which equates to faster support
  • Better time spent working on projects will still providing support.

Usability

Intuitive tool that simplifies endpoint management.

Use Cases and Deployment Scope

We use it as an Endpoint management tool, which allows us to have better visibility of our assets and better control over our software and host inventory. We also use the remote access feature to support internal and external employees, speeding up service and problem resolution. It helps us resolve issues with outdated hosts and lack of asset visibility.

Utilizamos como ferramenta de gerenciamento de Endpoints, onde conseguimos ter uma melhor visibilidade dos nossos ativos, conseguimos ter um melhor controle do nosso inventário de software e hosts. Utilizamos também a parte de acesso remoto, onde utilizamos para atender os colaboradores interno e externos, agilizando o atendimento e resolução de problemas. Ele nos ajuda a resolver problemas de hosts desatualizados e de falta de visibilidade de ativos.

Pros

  • Remote access
  • Patch Management
  • Software inventory
  • Host update
  • Acesso remoto
  • Gerenciamento de Patches
  • Inventário de software
  • Atualização de hosts

Cons

  • Reports and Dashboards
  • Inventory visualization
  • More integrations with other security tools.
  • Relatórios e Dashboards
  • Visualização do inventário
  • Mais integrações com outras ferramentas de segurança

Return on Investment

  • Savings in spending on licenses and assets in our environment.
  • We improved user response time with it.
  • Decrease in call volume
  • Economia no gasto com as licenças e ativos no nosso ambiente
  • Melhoramos o tempo de atendimento aos usuários com ele
  • Diminuição de volumetria de chamados

Usability

Other Software Used

CrowdStrike Falcon, Fortinet FortiGate, FortiNAC

7

Use Cases and Deployment Scope

We use ManageEngine Endpoint Central as our centralized endpoint management and security platform to manage, secure, and support end‑user devices across the organization. The solution enables IT to maintain visibility and control over endpoints throughout their lifecycle—from provisioning and configuration to patching, monitoring, and remote support.Endpoint Central serves as a core operational tool for ensuring endpoint compliance, improving IT efficiency, and reducing security and operational risks.

Pros

  • patches
  • scripting
  • reports

Cons

  • separate the patches Linux, Mac,Windows
  • improve MAC devices

Return on Investment

  • remote control
  • patches
  • script

Usability

Alternatives Considered

Microsoft Intune

Other Software Used

Microsoft Intune

ManageEngine Endpoint Central is nice

Use Cases and Deployment Scope

It greatly simplifies the sysadmin's job, both for inventory control and for updating all software, including system updates, on all personal computers and company servers. It works perfectly with Windows, Linux, and Mac, so we will undoubtedly continue to be partners in the future.I haven't found any drawbacks yet; when there has been a problem, we've contacted support and it's been resolved quickly.

Pros

  • inventory management
  • critical software update
  • Software management available to users

Cons

  • contacting support via chat

Return on Investment

  • The systems team can dedicate time to other, more important tasks
  • Users waste less time when the software library is available
  • L1 staff can learn other tasks and don't waste time installing trivial software.

Usability

Other Software Used

OCS Inventory