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Desktop Central from ManageEngine is a client desktop management with patching, remote control, and configuration.https://media.trustradius.com/product-logos/nf/rW/TS7UDKMDPQIE.JPEGManageEngine Desktop is an excellent solutionManageEngine Desktop Central helps us to manage our servers, laptops, desktops, smartphones, tablets, and other devices from a centralized location. It helps us to automate some of our processes, like patch installations or specific application distribution, service packs or configurations, and customization. We use it on iOS, Android, and Windows devices. Also, we use it to secure and audit our Windows network.,Secure network. Remotely manages devices: servers, laptops, desktops, smartphones, tablets, and other devices. It runs excellently on iOS, Android, and Windows. Has great automation of patch installations, software distribution, configuration, and customization.,The filters could be improved. Configurations for the registry are a bit difficult. No other improvements that I can think of.,10,It's improved security and management of risks. It's easy to administrate and maintain devices. It's improved our operational processes. Has helped in compliance with international standards.,,ManageEngine AssetExplorer, ManageEngine Firewall Analyzer, McAfee Complete Data ProtectionManageEngine Desktop Central ReviewedCurrently we are using ManageEngine Desktop Central in North America. We use Desktop Central for inventory, software and hardware reporting, remote connecting for end user assistance, and software deployments. We are in the process of deploying an MSP version of Desktop Central that will be used globally in Latin America and Europe as well as North America.,The reporting tools work very well and can be customized. Desktop Central works very well with deploying software and the packages can be customized, The remote connection tool requires very little interaction from the end user to establish a connection.,To integrate with more manufacturers of PC's in order to pull warranty expiry dates.,9,Desktop Central has been the perfect tool for deploying software remotely to all of our locations in North America. The hardware and software reports we have provided upper management have provided all the information that was required. The remote desktop connection tool is our preferred method to providing remote assistance.,ServiceDesk Plus, Malwarebytes, AirWatchManageEngine Desktop Central ReviewWe use ManageEngine Desktop Central to automate desktop management, take control of remote desktops, deploy patches, and deploy software. ManageEngine Desktop Central is being used across the entire organization, approximately 200 people in 7 locations.,The software deployments are fabulous. It takes a bit of homework to properly set up silent installs, but once you've got it figured out it deploys software like a champ. Patch management is a breeze. The reporting is great. You can deploy to entire sets of computers or just one or two for testing. The remote control agent is superb. It supports the use of multiple screens and also allows file transfers in the background.,Sometimes the remote control agent will simply lose mouse/keyboard control. You can still view the session, but you are no longer in control. A disconnect/reconnect is the only solution. The remote control agent can have issues with super-high resolution video cards. It causes the mouse to be "off" by a few inches on the screen. You have to ask the end-user to adjust the monitor to a lower resolution, then reconnect. Huge patches can be an issue because the end-user needs to first wait for the patch to DL, then install. They often grow frustrated and reboot while the huge patch is still downloading. It would be nice if it pre-pushed larger patches in the background, then installed it. We've found a manual way to pre-copy the patch files into the end-user's target directory, but this workaround is not ideal.,8,The impact has been positive. Being able to manage entire sets of assets, rather than addressing them one at a time, has been huge. The ability to deploy an application without disturbing an end-user is great as well. No negative impact on ROI.,,ServiceDesk Plus, ManageEngine AssetExplorerGood but can be betterThe current use for Desktop Central 9/10 is for user and machine management. It has been great for full access and control of our company's assets. [It's] good for pushing out patches and various updates. There have been some issues when connecting to user machines outside the domain.,Excellent at patch updates. Remote software installs. Assets recovery.,Not always reliable remote control. Although it has been better with the update from Desktop Central 9 to Desktop Central 10 but still needs more work.,7,It has helped in cases of remote software installs.,,TeamViewer, Apple Remote Desktop, Remote Desktop Manager,9,10,Patch updates Security policies Asset management,To push a more reliable remote control software to machines,6
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ManageEngine Desktop Central
19 Ratings
Score 8.4 out of 101
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ManageEngine Desktop Central Reviews

ManageEngine Desktop Central
19 Ratings
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Score 8.4 out of 101

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Neil Johnson profile photo
Score 10 out of 10
Vetted Review
Verified User
Review Source
ManageEngine Desktop Central helps us to manage our servers, laptops, desktops, smartphones, tablets, and other devices from a centralized location. It helps us to automate some of our processes, like patch installations or specific application distribution, service packs or configurations, and customization. We use it on iOS, Android, and Windows devices. Also, we use it to secure and audit our Windows network.
  • Secure network.
  • Remotely manages devices: servers, laptops, desktops, smartphones, tablets, and other devices.
  • It runs excellently on iOS, Android, and Windows.
  • Has great automation of patch installations, software distribution, configuration, and customization.
  • The filters could be improved.
  • Configurations for the registry are a bit difficult.
  • No other improvements that I can think of.
It has a very nice interface, and support is responsive and easy to contact. It has excellent capabilities, and is easy for a technical person to implement and maintain. The reduction in time supports patch deployment, application configuration and customization, OS imaging, and deploying. The continued improvement is very useful. It has very good price and licensing options.
Read Neil Johnson's full review
Tom Parker profile photo
Score 9 out of 10
Vetted Review
Verified User
Review Source
Currently we are using ManageEngine Desktop Central in North America. We use Desktop Central for inventory, software and hardware reporting, remote connecting for end user assistance, and software deployments. We are in the process of deploying an MSP version of Desktop Central that will be used globally in Latin America and Europe as well as North America.
  • The reporting tools work very well and can be customized.
  • Desktop Central works very well with deploying software and the packages can be customized,
  • The remote connection tool requires very little interaction from the end user to establish a connection.
  • To integrate with more manufacturers of PC's in order to pull warranty expiry dates.
It is fantastic tool for managing desktops, laptops, and servers. I do not recommend for managing smart phones or iPads.
Read Tom Parker's full review
Steve P profile photo
Score 8 out of 10
Vetted Review
Verified User
Review Source
We use ManageEngine Desktop Central to automate desktop management, take control of remote desktops, deploy patches, and deploy software. ManageEngine Desktop Central is being used across the entire organization, approximately 200 people in 7 locations.
  • The software deployments are fabulous. It takes a bit of homework to properly set up silent installs, but once you've got it figured out it deploys software like a champ.
  • Patch management is a breeze. The reporting is great. You can deploy to entire sets of computers or just one or two for testing.
  • The remote control agent is superb. It supports the use of multiple screens and also allows file transfers in the background.
  • Sometimes the remote control agent will simply lose mouse/keyboard control. You can still view the session, but you are no longer in control. A disconnect/reconnect is the only solution.
  • The remote control agent can have issues with super-high resolution video cards. It causes the mouse to be "off" by a few inches on the screen. You have to ask the end-user to adjust the monitor to a lower resolution, then reconnect.
  • Huge patches can be an issue because the end-user needs to first wait for the patch to DL, then install. They often grow frustrated and reboot while the huge patch is still downloading. It would be nice if it pre-pushed larger patches in the background, then installed it. We've found a manual way to pre-copy the patch files into the end-user's target directory, but this workaround is not ideal.
It is well suited for an environment that requires the management of 40+ computers. The ability to push software, deploy patches, and remote control computers is great.
Read Steve P's full review
No photo available
Score 7 out of 10
Vetted Review
Verified User
Review Source
The current use for Desktop Central 9/10 is for user and machine management. It has been great for full access and control of our company's assets. [It's] good for pushing out patches and various updates. There have been some issues when connecting to user machines outside the domain.
  • Excellent at patch updates.
  • Remote software installs.
  • Assets recovery.
  • Not always reliable remote control. Although it has been better with the update from Desktop Central 9 to Desktop Central 10 but still needs more work.
Once again great for policy and remote software deployment.. the days of pushing scripts may be long over.
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ManageEngine Desktop Central Scorecard Summary

About ManageEngine Desktop Central

Desktop Central from ManageEngine is a client desktop management with patching, remote control, and configuration.

ManageEngine Desktop Central Technical Details

Operating Systems: Unspecified
Mobile Application:No