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ManageEngine Endpoint Central

ManageEngine Endpoint Central
Formerly Desktop Central

Overview

What is ManageEngine Endpoint Central?

Desktop Central from ManageEngine is a client desktop management with patching, remote control, and configuration.

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Recent Reviews

ManageEngine Endpoint Central

8 out of 10
March 05, 2024
We use this product to manage applications on our endpoints. 3rd party patch management is challenging but with this product we have an …
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ManageEngine Endpoint Central Review

9 out of 10
February 08, 2024
We use EC for desktop, patch and mobile device management. The product helps us have a visual to easily pinpoint vulnerabilities that need …
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Highly recommended

8 out of 10
February 08, 2024
This software stands out as the premier solution for patch management, software distribution, and management of external devices. Its …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Pricing

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What is ManageEngine Endpoint Central?

Desktop Central from ManageEngine is a client desktop management with patching, remote control, and configuration.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Alternatives Pricing

What is Microsoft Intune?

Microsoft Intune (formerly Microsoft Endpoint Manager), combining the capabilities of the former Microsoft System Center Configuration Manager, SCCM or ConfigMgr, is presented as a unified endpoint management option. Microsoft Intune is an endpoint management solution for mobile devices, an MDM…

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Product Details

What is ManageEngine Endpoint Central?

Endpoint Central is a UEM solution that helps in managing servers, desktops, laptops, smartphones, tablets, and POS devices from a central location.It automates day-to-day endpoint management routines like installing patches, detecting vulnerabilities, deploying software, imaging and deploying OSs, managing mobile and BYOD devices, remote troubleshooting, and modern management with on-premises or cloud versions.

Endpoint Central also helps in managing mobile devices by deploying profiles and policies; configuring devices for Wi-Fi, VPN, and email accounts; applying restrictions on using certain features like the camera or browser; and securing devices by enabling passcodes, remote lock or wipe, and more.

The product supports Windows, Linux, macOS, iOS, Android, and Windows smartphones and tablets. It also has a mobile app that can be used to manage endpoints.

ManageEngine Endpoint Central Competitors

ManageEngine Endpoint Central Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Desktop Central from ManageEngine is a client desktop management with patching, remote control, and configuration.

BlackBerry UEM, Citrix Endpoint Management, and Hexnode UEM are common alternatives for ManageEngine Endpoint Central.

Reviewers rate Support Rating highest, with a score of 8.2.

The most common users of ManageEngine Endpoint Central are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(112)

Attribute Ratings

Reviews

(1-4 of 4)
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Thiago Silva | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
The manage engine is an IT asset management solution.It is the main tool for inventory and assets, application of security packages and environmental management.
  • Asset inventory
  • Applying security patches and updating software
  • Remote support for assets on my network.
  • Installation of programs.
  • Patch filter on the patch application page.
  • Network map
  • Customized dashboards.
I recommend using the solution in environments where compliance, maturity and control of assets and software are outdated. I don't recommend it in an environment with less than 50 stations and collaboration on a single platform. The solution is very robust and allows greater visibility of the infrastructure, supporting the installation, updating and uninstallation of applications, as well as protection against ransomware.
  • Uninstalling software remotely
  • Patch Manager
  • Asset Inventory
  • Visibility of outdated assets (plan asset exchange)
  • Eliminated the need to purchase a remote access tool
  • Acquisition of machines in a planned manner.
  • KACE Cloud Mobile Device Manager (MDM)
Friendly interface, easy management, better cost-benefit. Possibility of integration with service desk solutions and other information security management options. Endpoint Central allows complete PC lifecycle management and mobile device management, Kace for example gives a view only of network assets. Given these scenarios and according to the needs of my environment, we opted for the Central endpoint.
2
ManageEngine Endpoint Central serves as a robust endpoint management solution with key functionalities to streamline IT operations. It encompasses patch management, automating the deployment of updates for enhanced endpoint security. The software deployment feature facilitates centralized distribution of applications, ensuring consistency across the organization. Asset management capabilities allow tracking and management of hardware and software assets, aiding in inventory control. Security management tools enable continuous monitoring and enforcement of security settings on endpoints, mitigating potential vulnerabilities. Additionally, the remote control feature empowers administrators with the capability to access and control endpoints remotely, facilitating efficient troubleshooting and maintenance processes. Together, these functionalities contribute to comprehensive endpoint management, promoting security, compliance, and streamlined IT administration.
10
The number of individuals required to support ManageEngine Endpoint Central on an ongoing basis in we organizational is 10 peoples. The support team include system administrators overseeing day-to-day management, security analysts ensuring endpoint protection, IT support staff addressing end-user issues, asset management specialists handling inventory control, compliance officers monitoring regulatory adherence, and automation specialists streamlining repetitive tasks
  • Asset Management and Inventory Control
  • Remote Control and Troubleshooting
  • Compliance Monitoring
  • Integration with Threat Intelligence Feeds
  • AI-Powered Automation
  • Collaborative Endpoint Defense
  • xplore opportunities to automate routine tasks and processes
  • ntegrate advanced security measures like behavioral analytics
  • Regularly update compliance policies and integrate the platform
ManageEngine is considered an excellent product due to its comprehensive suite of solutions for IT management, with ManageEngine Endpoint Central specifically excelling in endpoint management. The platform stands out for its user-friendly interface, robust features, and versatility in addressing diverse IT needs. It offers organizations a centralized solution for endpoint security, patch management, software deployment, and asset management.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Patch Management as we do not have AD
Remote support as we do not have any licensed remote support
Integration with Service Desk Plus
Manageability of Mac and Windows Devices as we do not have AD
  • Remote Support
  • Threat and Patches
  • Device Control
  • Mobile Device Management
  • Inventory
  • Group Policy
If you do not have AD then it is the best thing that you can use and it will fulfill most of your requirements of as it includes group policy, remote support, Patching of OS and third-party applications, Remote support with the user and integration with service desk plus and manageability of Android, IOS, Linux , MAC , windows and chrome devices
  • Patch Management
  • Remote Support
  • Group Policies
  • management of MAC and windows Devices
  • Data Protection as we can manage or systems
  • No additional software for remote support
  • No Additional tool like JAMF for MAC devices
Service Desk plus which is and ITSM tool which we are integarating with it
3
IT
3
IT Managers and Executive
  • Patch Management
  • Remote support
  • Corporate WIpe
  • Mobile Device Management
No
  • Cloud Solutions
  • Scalability
  • Integration with Other Systems
  • Ease of Use
  • Implemented in-house
No
Change management was a minor issue with the implementation
Best Support within time
No
yes with Mac systems when my antivirus was not visible
  • Patching
  • Remote Support
  • Group Policy
Yes
Very well
Score 10 out of 10
Vetted Review
ResellerIncentivized
Generally we use the ManageEngine tool especially for Patching the Cumulative updates and Security updates primarily. and then we use mostly for 3rd Party patching as well.
  • Patching
  • Support in any issue
  • Reports
  • Agent installation done smoothly in various ways
  • I recommend the activity to be done in a small video , how to perform the task easily
  • There should be some systematic SOP's
  • Calling Support , needs to be added.
  • Chat support needs to work on Sat and Sunday as well.
Agent deployment in various ways
Most lovable part is generating the reports easily.
We can also for custom Reports as per our need, ManageEngine team provides a Query to make the report done .
Awesome and wonderful Product from ZOHO.
Wonderful Support from ManageEngine Support team.
Things done goes much smoother with the tool and as well as the Support team.
  • Patching Linux/Windows/Mac servers and clients
  • Reports
  • Fixing various Vulnerability issues
  • Installing software
  • Remote control and support the end user.
  • Securing from Threat attacks
  • I recommend ManageEngine Endpoint Central in environments with hundreds of servers and clients. 100 Percent worth buying it.
  • It updates both Windows and Mac machines comprehensively.
  • Giving Accuracy in Reports
ManageEngine is an All in one product , which keeps the work smoother and Accurate. ME support gives more information in understanding more better. Taking or giving demonstrations on unknown issues solving by screen sharing session or live session .
14
We usually take licenses and sell to our customers, and they use to review their patching and onboarding of their devices
2
Full Knowledge On ManageEngine Tool, Patience is the Key element for him/her Atleast basic knowledge on other Domains as well .
  • Patching
  • Remote control of devices
  • Vulnerability Management
  • Giving the support for 24/7
  • Creating the videos to perform or completing the task
  • In reports columns should be more
  • Currently we are using the ME
  • No other option, we are looking for
We love to use the tool this year in 2023 also . We recommend to other organizations to complete their work faster also.
Yes
ManageEngine replaced our internal tool OPSRAMP. Currently , we are using this tool for 3rd year
  • Price
  • Product Features
  • Product Usability
  • Prior Experience with the Product
Product Feature and Prior Experience won't allow to use other products than ManageEngine
No other changes to be made, every thing is perfect.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
The current use for Desktop Central 9/10 is for user and machine management. It has been great for full access and control of our company's assets. [It's] good for pushing out patches and various updates. There have been some issues when connecting to user machines outside the domain.
  • Excellent at patch updates.
  • Remote software installs.
  • Assets recovery.
  • Not always reliable remote control. Although it has been better with the update from Desktop Central 9 to Desktop Central 10 but still needs more work.
Once again great for policy and remote software deployment.. the days of pushing scripts may be long over.
  • It has helped in cases of remote software installs.
We have used TeamViewer and are currently evaluating LogMeIn. Both products have been very reliable in remote sessions but lack the inventory feature that we like in Desktop Central 10.
9
Mainly a tool used by the corporate IT team.
10
This tool is used by the desktop support team, systems engineers, and the system architect.
  • Patch updates
  • Security policies
  • Asset management
  • To push a more reliable remote control software to machines
The other tools we use do not have an inventory management tool. Also not many tools we use intergrate well with this product.
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