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ManageEngine Endpoint Central

ManageEngine Endpoint Central
Formerly Desktop Central

Overview

What is ManageEngine Endpoint Central?

Desktop Central from ManageEngine is a client desktop management with patching, remote control, and configuration.

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Recent Reviews

ManageEngine Endpoint Central

8 out of 10
March 05, 2024
We use this product to manage applications on our endpoints. 3rd party patch management is challenging but with this product we have an …
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ManageEngine Endpoint Central Review

9 out of 10
February 08, 2024
We use EC for desktop, patch and mobile device management. The product helps us have a visual to easily pinpoint vulnerabilities that need …
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Highly recommended

8 out of 10
February 08, 2024
This software stands out as the premier solution for patch management, software distribution, and management of external devices. Its …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Pricing

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What is ManageEngine Endpoint Central?

Desktop Central from ManageEngine is a client desktop management with patching, remote control, and configuration.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Alternatives Pricing

What is Microsoft Intune?

Microsoft Intune (formerly Microsoft Endpoint Manager), combining the capabilities of the former Microsoft System Center Configuration Manager, SCCM or ConfigMgr, is presented as a unified endpoint management option. Microsoft Intune is an endpoint management solution for mobile devices, an MDM…

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Product Details

What is ManageEngine Endpoint Central?

Endpoint Central is a UEM solution that helps in managing servers, desktops, laptops, smartphones, tablets, and POS devices from a central location.It automates day-to-day endpoint management routines like installing patches, detecting vulnerabilities, deploying software, imaging and deploying OSs, managing mobile and BYOD devices, remote troubleshooting, and modern management with on-premises or cloud versions.

Endpoint Central also helps in managing mobile devices by deploying profiles and policies; configuring devices for Wi-Fi, VPN, and email accounts; applying restrictions on using certain features like the camera or browser; and securing devices by enabling passcodes, remote lock or wipe, and more.

The product supports Windows, Linux, macOS, iOS, Android, and Windows smartphones and tablets. It also has a mobile app that can be used to manage endpoints.

ManageEngine Endpoint Central Competitors

ManageEngine Endpoint Central Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Desktop Central from ManageEngine is a client desktop management with patching, remote control, and configuration.

BlackBerry UEM, Citrix Endpoint Management, and Hexnode UEM are common alternatives for ManageEngine Endpoint Central.

Reviewers rate Support Rating highest, with a score of 8.2.

The most common users of ManageEngine Endpoint Central are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(112)

Attribute Ratings

Reviews

(1-25 of 40)
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Score 9 out of 10
Vetted Review
Verified User
Earlier In our company we were facing a lot of challenges apart from threat and vulnerabilities like data getting out. but through this software we blocked all the peripherals and also measure size of data in and out. Additionally, We can even install a single software into multiple systems. It was a great investment and worth every penny
Score 8 out of 10
Vetted Review
Verified User
We use this product to manage applications on our endpoints. 3rd party patch management is challenging but with this product we have an automated process that can patch critical applications with no user intervention.
Roberto Villón Jara | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Reseller
We use ManageEngine Endpoint Central to manage laptops (Windows), physical, virtual and public cloud servers.Endpoint Central has solved the security gap that we may have regarding the security of endpoints, since we can do a periodic analysis and take mitigation actions automatically (patching, configurations, among other things).In addition, it helps us to have a real asset inventory, due to the rotation of equipment with different users, it is really a help for the company. More precise decisions can be made such as the purchase of new equipment or warranty renewals.
Daniel Jones | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Working in modern IT it can be difficult to orchestrate endpoint management with a one size fits all tool. Endpoint Central enables our ability to apply powerful reporting capabilities to practical application of updates. Endpoint Central has allowed us to support our users from any location at any time with the Secure Gateway server and enabled us to have all our estate available at our fingertips. Network saturation is no problem with Endpoint Central, Distribution servers have allowed us to stay close to the data ensuring our bandwidth is used for our business!
February 08, 2024

Highly recommended

Score 8 out of 10
Vetted Review
Verified User
This software stands out as the premier solution for patch management, software distribution, and management of external devices. Its lightweight nature and straightforward deployment process are significant advantages. A key feature of Endpoint Central is the assurance provided by having inventory management, patch updates, and mobile device management all integrated within a single service.
Score 6 out of 10
Vetted Review
Verified User
Incentivized
We manage all of our endpoints in Intune, but use ManageEngine Endpoint Central to do what Intune cannot. Mostly it is easy deployment of software where there are some nice features that makes deployment more simple than Intune. Besides software deployment, we also use it for updates,browser control and MDM for a few android handscanners.

The product gives a nice overview over devices, their inventory and a way to manage endpoints. Things like being able to access file manager, task manager, registry and other tools remotely without having to connect to the users computer is a big plus.

However, in my opinion, this product really falls short when it comes to remote connection. In my experience, the remote connection tool is slow, laggy and often disconnects. The chat opens in a seperate window and times out after a few minutes without any way to increase the timeout. It gets the job done in a pinch, but, in my opinion, other products like TeamViewer, AnyDesk and even Zoho Assist is a much more enjoyable experience.

In my experience, Support seems to not be able to solve this mystery. So we have not pursued a solution any further than spending a lot of time on troubleshooting.

I think the support is okayish. Quick response over chat, but, in my experience, a resolution often takes a lot of time. In my opinion, updates are a huge hassle and requires the application to be stopped and the application to be manually downloaded and installed. When support asks for logs, they need to be manually exported from the logs folder on the server, zipped and sent to support.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
ManageEngine Endpoint Central is used by us to centralise patch management and remote support for the organisation. It also helps us clarify asset management and gives us another place where we can cross check assets. We also use the software to push out applications to the endpoints so that the helpdesk can quickly remotely install an application from the server. ManageEngine Endpoint Central is on a locally hosted virtual machine and is protected by a DMZ secure server that handles all traffic to and from the on-premise machine. We aim to go into the cloud next year as this will simplify our approach.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
Endpoint Central by ManageEngine is an outstanding solution that has significantly enhanced our security infrastructure. Its seamless functionality and robust patch management capabilities have proven invaluable, streamlining our operations and fortifying our defenses. A reliable choice for organizations seeking effective endpoint security and comprehensive patching solutions.
Don Harvey | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We are a specialized Software as a Service company with a distributed workforce across the United States. This creates challenges with endpoint management. In comes ManageEngine Endpoint Central. We use this solution for all aspects of endpoint management including device provisioning, software deployment, vulnerability management, remote support, Inventory, and more.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
ManageEngine Endpoint Central has helped our business enhance employee experience and support users in a timely and efficient manner. It helped us to manage Users Endpoint and support remotely using Remote control tool. A must have tools for all IT need like patch management, software deployment and many other A single package which comes with MDM solution as well I can manage compliance related to security checks.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
ManageEngine Endpoint Central is a one console which can give you capabilities like managing Windows/MAC/iOS/android devices from a single console. You don't need to buy different products from market to manage your mobile devices separately. This tool makes the life easy for the admins who manages the customer environment. It is very great user interface tool which gives all the capabilities to manage the endpoints. It has so many features to explore and implement in the environment. Specially the patch vulnerability assessment feature is one of the best which gives you direction to make your environment compliant with all security updates and protect the devices from being vulnerable.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Using ManageEngine Endpoint Central helped us managed a decentralized computer network while our employees work from home or from different locations in Europe, where the networks are not centralized. Having full management over the computers as OS deployments, controlled updates and remote deployments eases our job in the IT department - leaving us time to focus on other important things.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use ManageEngine Endpoint Central as our primary software for managing security patches on our corporate assets. We needed to automate the patch management process and avoid doing updates manually on hundreds of servers and clients. In addition, we needed to perform patching within a short time of vulnerabilities coming out. Manually we were taking too long. So we searched and found the perfect software for our needs which was ManageEngine Endpoint Central. It helps us quickly update assets by automating most of the actions we used to perform manually. It also has dashboards that quickly allow us to have an eye on the overall situation of our corporate fleet.
March 06, 2023

Best Management Tool

Score 10 out of 10
Vetted Review
Verified User
ManageEngine's Endpoint Central is the one-stop tool to manage all my computer assets from a single dashboard. It keeps track of the health status, patching levels, vulnerabilities, etc. It has helped me to deploy software to systems that are remote, WFH, and located at different geographies.
Score 10 out of 10
Vetted Review
ResellerIncentivized
Generally we use the ManageEngine tool especially for Patching the Cumulative updates and Security updates primarily. and then we use mostly for 3rd Party patching as well.
Score 10 out of 10
Vetted Review
Verified User
<div>We use endpoint central daily. We have it perform automatic and scheduled updates of all versions of Windows (PC and Server editions) and Microsoft Office. In addition, the tool is invaluable in that it offers our IT staff remote control for support purposes of all machines on the domain, even those that reside in remote locations (using VPN). <br></div><div>We also use the tool to exclude or remove certain updates that are known to cause issues. Another frequent use is the ability to monitor software/hardware inventories and manage software installed, very useful for detecting risky or out of date 3rd party software. Having purchased the addon package of endpoint security, we can also centrally manage Bitlocker encryption for all machines (encrypt/decrypt on the fly, even if users lost their Bitlocker passwords, this product allows IT admins to see the Bitlocker key and use it to unlock their PC's). All in all, this is a time saving, efficiency increasing tool, that allows one IT person to perform the work of many others. It is highly recommended.<br></div>
Score 7 out of 10
Vetted Review
Verified User
ManageEngine Endpoint Central (formerly Desktop Central) has been implemented in our environment to help us manage our devices as an alternative to other solutions like SCCM or Intune. It is intended to allow us to remotely support all of our Windows 10, and now Windows 11, devices in the environment. It is intended to allow us to manage software deployments, keep software up to date, approve patches, and assist users who are down and not able to get access to their devices.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
ManageEngine Endpoint Central is pretty important in our daily use. We have the agent installed on all computers allowing us to remote in to support a user at the most opportune time for them. We also implement the patching system, which, while it feels a little clunky sometimes, is a great help in keeping our devices secure.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
Endpoint Central is a very diverse and powerful product - and I really like it. Easy deployment of Microsoft and Third Party Updates Deploy Images to Dissimilar hardware Deploy, scripts, software Compliance - block software - Powershell Remote tools, System, Remote Support Inventory, Hardware/Software
Score 10 out of 10
Vetted Review
Verified User
Incentivized
The ManageEngine Endpoint Central tool is a great tool for IT support. The GUI is quite intuitive and doesn't require a lot of time to learn. Set up was easy to follow, and we were able to implement the solution within a couple weeks. Endpoint Central provides us with an easy to see view of our systems for patch management and vulnerabilities. Affordable tool with clear and concise
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