ManageEngine Desktop Central Reviews

23 Ratings
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Score 8.5 out of 100

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Reviews (1-7 of 7)

Steve P | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
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Pros and Cons

  • The software deployments are fabulous. It takes a bit of homework to properly set up silent installs, but once you've got it figured out it deploys software like a champ.
  • Patch management is a breeze. The reporting is great. You can deploy to entire sets of computers or just one or two for testing.
  • The remote control agent is superb. It supports the use of multiple screens and also allows file transfers in the background.
  • Sometimes the remote control agent will simply lose mouse/keyboard control. You can still view the session, but you are no longer in control. A disconnect/reconnect is the only solution.
  • The remote control agent can have issues with super-high resolution video cards. It causes the mouse to be "off" by a few inches on the screen. You have to ask the end-user to adjust the monitor to a lower resolution, then reconnect.
  • Huge patches can be an issue because the end-user needs to first wait for the patch to DL, then install. They often grow frustrated and reboot while the huge patch is still downloading. It would be nice if it pre-pushed larger patches in the background, then installed it. We've found a manual way to pre-copy the patch files into the end-user's target directory, but this workaround is not ideal.
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Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
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Pros and Cons

  • System inventory - ManageEngine scans every computer, listing a detailed report of all hardware and software.
  • Patch management - Microsoft products and most third party software receive security updates on a regular schedule without user intervention.
  • Inconsistent across modules - Some fields cannot be viewed from different modules.
  • Reporting could be improved to make it more user-friendly and flexible.
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Anonymous | TrustRadius Reviewer
December 09, 2019

Easy computer management

Score 9 out of 10
Vetted Review
Verified User
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Pros and Cons

  • Desktop Central is great for computer management. I'm able to monitor and keep track of all our computers. I can even audit what hardware and software are on each.
  • It's very easy to deploy software to our computers and even push OS and software updates
  • We can use the ManageEngine Desktop Central feature to manage the many Ipads we have in our company. I can push apps and profiles to them.
  • Computer imaging
  • Asset tracking
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Neil Johnson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Secure network.
  • Remotely manages devices: servers, laptops, desktops, smartphones, tablets, and other devices.
  • It runs excellently on iOS, Android, and Windows.
  • Has great automation of patch installations, software distribution, configuration, and customization.
  • The filters could be improved.
  • Configurations for the registry are a bit difficult.
  • No other improvements that I can think of.
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Tom Parker | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
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Pros and Cons

  • The reporting tools work very well and can be customized.
  • Desktop Central works very well with deploying software and the packages can be customized,
  • The remote connection tool requires very little interaction from the end user to establish a connection.
  • To integrate with more manufacturers of PC's in order to pull warranty expiry dates.
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Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source

Pros and Cons

  • Excellent at patch updates.
  • Remote software installs.
  • Assets recovery.
  • Not always reliable remote control. Although it has been better with the update from Desktop Central 9 to Desktop Central 10 but still needs more work.
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About ManageEngine Desktop Central

Desktop Central from ManageEngine is a client desktop management with patching, remote control, and configuration.

ManageEngine Desktop Central Technical Details

Operating Systems: Unspecified
Mobile Application:No