ManageEngine Mobile Device Manager Plus

ManageEngine Mobile Device Manager Plus Reviews

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Ratings and Reviews
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Nicolas Poague | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source
  • Geo tracking: once the mobile app is installed, the phone checks in to our cloud management console and we can ping the location of the device easily.
  • Lost/stolen device: when a device is lost or stolen, we can make the phone make a sounds to help in finding it or perform a complete wipe to remove any sensitive data.
  • App management: they make it easy to add mobile apps that can automatically be pushed out to all of the managed devices. It is easy to control what apps you want to have immediately installed, apps you want to make available, or apps you want to block.
  • Email enrollment: the e-mail enrollment option for devices is inconsistent, and this is an area that would seem like an easy fix. In most of the cases where we've tried to enroll devices via email, the text is incredibly small and the hyperlinks are either not visible or not easily clickable unless you zoom in a lot. When requiring staff the enroll their own device, you essentially have to rely on the SMS enrollment option.
  • SMS enrollment credits: the option for SMS enrollment actually works great. However, where it needs to be improved is how the credits are provisioned. There is no way to actually purchase additional credits. When you first sign up for ManageEngine MDM Plus, you are given a set amount of credits. Once those run out, it is a huge pain to try to obtain more. It should be possible to be able to simply order additional credits.
  • Management console interface: the management console has a lot of excellent features, but the design has a lot of room for improvement. The navigation menus are a little confusing. For example, areas for enrollment, inventory, and device management all have lists of managed devices, but each has different information. It should be easy to simply click on a device and tell whether it's already been enrolled, etc. without the need for jumping around separate pages.
  • Client user management: when you enroll a device via an end-user, you must add a user ID and email address. If you ever want to update those, you can't. Further, you can't seem to be able to delete users altogether. When employees leave and new ones are hired, phone numbers tend to get flipped around. This has caused a few headaches in enrolling/removing devices.
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • Localization.
  • App inventory.
  • Control devices in real-time.
  • Push app and configuration.
  • Separate business and personal profile.
  • Can improve push configuration on Windows OS.
  • Implement the solution for laptops management.
  • Create a separate encrypted drive.

ManageEngine Mobile Device Manager Plus Scorecard Summary

What is ManageEngine Mobile Device Manager Plus?

The ManageEngine Mobile Device Manager Plus application is an enterprise mobile device management (MDM) solution.

ManageEngine Mobile Device Manager Plus Pricing

ManageEngine Mobile Device Manager Plus Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

What is ManageEngine Mobile Device Manager Plus?

The ManageEngine Mobile Device Manager Plus application is an enterprise mobile device management (MDM) solution.

Who uses ManageEngine Mobile Device Manager Plus?

The most common users of ManageEngine Mobile Device Manager Plus are from Mid-size Companies and the Consumer Goods industry.