Overview
What is Market Leader?
Market Leader, a company in Bellevue, offers real estate agencies and individual agents leads and a marketing platform including CRM and consumer website, and other features specific to real estate agencies' needs.
Pricing
Starting Price
$129.00
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Demos
Shunra Virtual Enterprises Short Demo
Welcome to Market Leader Professional
Demo Lesson. Case study Unit 4 - Market Leader Elementary
Product Details
- About
- Tech Details
What is Market Leader?
Market Leader Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | No |
Comparisons
Compare with
Reviews
Community Insights
- Pros
- Cons
- Recommendations
User-friendly software: Multiple reviewers have stated that Market Leader's CRM system and mobile app are easy to use, making the platform accessible for both agents and buyers. The user interface is intuitive, allowing users to navigate the system quickly. Users appreciate the step-by-step follow-up system and reminders as well.
All-in-one marketing tools: Reviewers have praised Market Leader for providing automated marketing, lead generation, CRM, and marketing tools all in one place. Several users appreciated how they could capture and nurture leads, set reminders for action, run buyer and seller campaigns, personalize their marketing pieces with ease using email or social media links.
Excellent customer service: Many reviewers found Market Leader's customer care side of the company responsive and helpful. Some mentioned specific individuals who were fantastic at understanding the platform better than others. Others appreciated quick responses to any questions or problems they encountered while using Market Leader.
High Cost: Many users have expressed frustration with the high cost of Market Leader, stating that it is overpriced for the services provided. Some users have reported feeling misled about the cost of leads, with some being quoted $10 per lead but actually being charged $45 per lead. Others found that the cost of Market Leader was not worth it, as they did not generate enough leads to justify the expense.
Incomplete and Low-Quality Leads: Users have reported that the leads provided by Market Leader are often incomplete, fake, and not qualified. Several users found that many leads had no phone numbers or provided false email addresses. The quality of paid leads was not satisfactory for some customers, with bad email addresses and phone numbers.
Poor Customer Service: Some users have found customer support to be unhelpful and difficult to work with. They report difficulty canceling their service and being charged even after attempting to cancel. Others stated that Market Leader's customer service has been confrontational or threatening when refusing to pay for or receive more leads.
Based on user reviews, users recommend fully learning the features and integrations of Market Leader. They suggest taking the time to thoroughly understand and utilize all the tools and functionalities that the platform offers.
Additionally, users recommend considering organic lead generation methods in addition to using Market Leader's tools. They advise not relying solely on the platform for leads and instead actively seeking out leads through networking, referrals, and other means.
Furthermore, users suggest comparing Market Leader with other CRM solutions before making a decision. By evaluating its advantages and unique features compared to other options, users can determine if Market Leader is the best fit for their real estate business.