TrustRadius
Maropost, headquartered in Toronto with offices in New York, London, and Delhi, offers an enterprise level email marketing and automation platform for email-centric campaigns and total customer lifecycle management via an automated workflow. It features social networking "listening" to keep track of all mentions across familiar spaces like Facebook and Twitter, dashboard reports and analytics to help make sense of data from emails and web activity, a survey / form builder, and custom landing pages for a seamless customer experience from seeing your email to visiting the site. Maropost also offers consulting services. Maropost grew quite rapidly in 2014 (500%), with growth expected to continue. Their software supports the campaigns of well-known organizations, including Mastercard, Volvo, Jaguar, Samsung, Prada, and others.https://dudodiprj2sv7.cloudfront.net/product-logos/WE/Tx/PRJ7TEK2O1XF.pngNew to Maropost and very happy!We switched to Maropost July 1, 2015 - so it's still new for us. We looked at 6 or more ESPs and Maropost came to the top. Their system had everything we needed and more. Our main focus is daily e-mails and email automation. We currently send approximately 10 million a month and sometimes as many as 5 different versions a day for our different segments. The switch to Maropost has saved us significant time in our daily set up process, which was one of our goals for the switch.,Support was a big issue for us. Our last provider was lacking in this area. My favorite part of Maropost is the on-line chat. I thought it was just a novelty at first - but we use it all the time. Part of that reason is that we are still new - we asked for our work to be checked when we set up something new. Never hurts to have more eyes! Again Support. Our implementation team has been available to us from day one and are still available for our stupid user questions! It's nice to have that back up. Ease of use. We had every member of our team review the possible ESPs. Maropost would not have been chosen if the system had been difficult to navigate. We love how simple it is. Feedback - think something can be better in the Maropost system? Send an email with your suggestion and be amazed when it's implemented a few days or weeks down the road.,We are only 2 months into this product, so we have really just been using the basics. Daily emails, a few tests and we will be testing with personalization soon. We got this product up and running pretty quick. The only complaint I heard from our IT department was an issue transferring our large list. 1.2 million and this was resolved quickly.,8,Increased efficiency has allowed us to free up our designer for other projects. This is a big plus! I've mentioned customer support already - but I can't tell you how important that is to us. Not waiting days for an answer helps keep things moving forward.,,1 to 5 million,B2C
Unspecified
Maropost
3 Ratings
Score 8.9 out of 101
TRScore

Maropost Reviews

Maropost
3 Ratings
Score 8.9 out of 101
Show Filters 
Hide Filters 
Filter 3 vetted Maropost reviews and ratings
Clear all filters
Overall Rating
Reviewer's Company Size
Last Updated
By Topic
Industry
Department
Experience
Job Type
Role
Reviews (1-1 of 1)
  Vendors can't alter or remove reviews. Here's why.
Amy Kelly profile photo
September 02, 2015

User Review: "New to Maropost and very happy!"

Score 8 out of 10
Vetted Review
Verified User
Review Source
We switched to Maropost July 1, 2015 - so it's still new for us. We looked at 6 or more ESPs and Maropost came to the top. Their system had everything we needed and more. Our main focus is daily e-mails and email automation. We currently send approximately 10 million a month and sometimes as many as 5 different versions a day for our different segments. The switch to Maropost has saved us significant time in our daily set up process, which was one of our goals for the switch.
  • Support was a big issue for us. Our last provider was lacking in this area. My favorite part of Maropost is the on-line chat. I thought it was just a novelty at first - but we use it all the time. Part of that reason is that we are still new - we asked for our work to be checked when we set up something new. Never hurts to have more eyes!
  • Again Support. Our implementation team has been available to us from day one and are still available for our stupid user questions! It's nice to have that back up.
  • Ease of use. We had every member of our team review the possible ESPs. Maropost would not have been chosen if the system had been difficult to navigate. We love how simple it is.
  • Feedback - think something can be better in the Maropost system? Send an email with your suggestion and be amazed when it's implemented a few days or weeks down the road.
  • We are only 2 months into this product, so we have really just been using the basics. Daily emails, a few tests and we will be testing with personalization soon. We got this product up and running pretty quick. The only complaint I heard from our IT department was an issue transferring our large list. 1.2 million and this was resolved quickly.
I would give Maropost an 8. The only reason it's not a 10 is because we are so new to the product, I'd like to take this survey again in a year. From what I have seen I think that Maropost will have done a good job of growing with us.
Read Amy Kelly's full review

Maropost Scorecard Summary

Feature Scorecard Summary

Ability to test dynamic content (1)
9
A/B testing (1)
9
Email deliverability (1)
10
Triggered drip sequences (1)
10
Dashboards (1)
9
Standard reports (1)
10

About Maropost

Maropost, headquartered in Toronto with offices in New York, London, and Delhi, offers an enterprise level email marketing and automation platform for email-centric campaigns and total customer lifecycle management via an automated workflow. It features social networking "listening" to keep track of all mentions across familiar spaces like Facebook and Twitter, dashboard reports and analytics to help make sense of data from emails and web activity, a survey / form builder, and custom landing pages for a seamless customer experience from seeing your email to visiting the site. Maropost also offers consulting services.

Maropost grew quite rapidly in 2014 (500%), with growth expected to continue. Their software supports the campaigns of well-known organizations, including Mastercard, Volvo, Jaguar, Samsung, Prada, and others.

Maropost Technical Details

Operating Systems: Unspecified
Mobile Application:No