Masergy Reviews

4 Ratings
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Score 8.2 out of 100

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March 14, 2020
Scott Puhac | TrustRadius Reviewer
Score 9 out of 10
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Pros and Cons

  • Reliable - I don't receive many direct phone calls, but when I do I can be sure they'll pop up on my screen.
  • Ease of use - Very easy to make and receive calls.
  • Convenient - I can listen to and save my voicemails straight from the app.
  • Clunky UI in some areas - Settings for example. You have to drop down boxes to get to your audio settings. This is time consuming while trying to fix your audio devices.
  • No easy way to switch audio devices.
  • No 'universal' text box to type a number in to dial. You have to click a tab. I sometimes type the number in the 'What's on your mind' box accidentally.
Read Scott Puhac's full review

What is Masergy?

Masergy provides managed communications and contact center (powered by Cisco Webex), managed SD-WAN (powered by Fortinet), as well as managed security services.