Matica Instant Issuance

Matica Instant Issuance, offered by Matica Technologies Group SA, is a solution designed to enable financial institutions of all sizes to instantly issue debit and credit cards to their customers. According to the vendor, this product aims to eliminate the traditional waiting time of 5-7 business days for card delivery, providing convenience and satisfaction to cardholders. It caters to the needs of banks, credit unions, retailers, payment processors, fintech companies, and insurance companies, allowing them to enhance their customer experience and potentially gain a competitive edge in the market.

Key Features

Instant Issuance: According to the vendor, Matica Instant Issuance enables immediate issuance of debit and credit cards to cardholders, potentially eliminating the need to wait 5-7 business days for a card to arrive in the mail. This feature aims to provide convenience to cardholders, especially in cases of lost or stolen cards, and potentially reduce waiting time, enhancing customer satisfaction.

Curbside Pick-Up: Matica Instant Issuance offers the option for cardholders to pick up their newly issued cards from a branch location, potentially providing contactless and safe delivery of cards to cardholders in their cars. This feature aligns with consumer behavior driven by the desire for less face-to-face interaction and aims to provide superior customer service and convenience.

Enhanced Customer Experience: According to the vendor, Matica Instant Issuance aims to drive customer loyalty and create a differentiated service that sets financial institutions apart from competitors by offering instant issuance and curbside pick-up. It is expected to build brand reputation, increase customer retention and acquisition, and align with the changing needs and expectations of consumers during the COVID-19 pandemic.

Increased Revenue and Market Share: Matica Instant Issuance aims to help financial institutions engage customers and potentially expand their market share. According to the vendor, it can enable increased card usage and interchange revenue, differentiating financial institutions by offering services that go beyond traditional card issuance. This feature aims to position financial institutions as innovative and customer-centric.

Easy Integration: Matica Instant Issuance, provided by Matica Technologies Group SA, is a fully integrated solution that aims to seamlessly integrate with existing banking systems and processes. This feature is expected to simplify the implementation process for financial institutions, enabling quick adoption and implementation of instant issuance capabilities.