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Matomo Analytics

Matomo Analytics
Formerly Piwik

Overview

What is Matomo Analytics?

Piwik is an open source analytics platform that enables users to measure web and mobile apps as well as intranet portals. It protects the privacy of users through advanced privacy features and its approach to data ownership. Piwik offers On-premises…

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Recent Reviews

TrustRadius Insights

Piwik Analytics, also known as Matomo Analytics, is a versatile analytics tool that offers valuable insights to businesses and individuals …
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Awesome product

10 out of 10
September 17, 2021
We used Matomo as a default service to analyze and optimize web traffic on platforms we deploy. The software is usable by any person of …
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Matomo delivers

10 out of 10
June 02, 2021
We use Matomo Analytics in the Marketing department. We made this choice after the latest ruling on data protection by the EC. Since data …
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A useful open-source tool

Matomo is very useful and provides simple analytics. I use Matomo as a local aternative for Google Analytics and it always shows me great …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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Pricing

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Free download (open source)

$0

On Premise

Free 30 day trial

$0

Cloud
limited to 30 days

Essential

$9

Cloud
number of pageviews (monthly traffic)

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://matomo.org/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

Matomo Piwik data comparison period - Insights

YouTube

Community Demo - Using Matomo Analytics in modern SharePoint with SPFx for page analytics

YouTube
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Product Details

What is Matomo Analytics?

Matomo is an open-source web analytics platform, used on over 1.4 million websites in over 190 countries and translated into over 50 languages. Matomo says it values privacy protection, 100% data ownership and no data sampling.

It has two different hosting options - cloud and on-premise. Cloud takes the hassle out of installation, whereas On-Premise is the free, open-source and self-hosted PHP/MySQL software you can install on your own server, which gives you max. flexibility.

This premium web analytics and conversion optimisation tool is designed to give you the most conclusive insights with a complete range of features such as heatmaps, sessions recordings, goals, form analytics, ecommerce and funnels.

It provides real time updates on the details of your visitors; has goal conversion tracking to track business objectives; event tracking to identify and measure interaction of the user with your website; and A/B testing which helps you optimise your website campaigns by experimenting and running A/B tests.

Matomo Analytics Features

  • Supported: Privacy Compliant Analytics
  • Supported: Web, E-commerce, Intranet, App Analytics
  • Supported: Customizable Dashboard
  • Supported: Visitor's Journeys
  • Supported: Goals and Conversion Tracking and Funnels
  • Supported: Event Tracking
  • Supported: Content Tracking
  • Supported: Site Search Analytics
  • Supported: Real Time Data Updates
  • Supported: Strong Focus on Software Security & Full control of your data
  • Supported: Wide Range of Free and Premium Features
  • Supported: Form Analytics
  • Supported: A/B Testing
  • Supported: Heatmaps
  • Supported: Sessions Recording
  • Supported: Tag Manager
  • Supported: Media Analytics
  • Supported: Acquisition
  • Supported: Ecommerce
  • Supported: Custom Reports
  • Supported: Visitors Behaviour
  • Supported: Roll-Up Reporting
  • Supported: White Label Analytics
  • Supported: No data limits

Matomo Analytics Screenshots

Screenshot of Customizable dashboardScreenshot of ReferrersScreenshot of Mouse scroll HeatmapScreenshot of Web page HeatmapScreenshot of A/B testingScreenshot of Form Analytics overviewScreenshot of Goal and Ecommerce FunnelsScreenshot of Ecommerce Analytics: measure product views, add to carts, orders and moreScreenshot of Acquisition and Search Engines and search keywords reportsScreenshot of Metrics and reports over time for accurate historical reportsScreenshot of Real-time visitors mapScreenshot of Visitor Profile helps you to understand your visitors’ individual behaviour by summarising and listing your visitors’ visitsScreenshot of Transitions gives you a report that shows the things your visitors did directly before and after viewing a certain page.

Matomo Analytics Video

Matomo Analytics Visitors overview

Matomo Analytics Integrations

Matomo Analytics Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Linux, Mac
Mobile ApplicationApple iOS, Android, Mobile Web
Supported CountriesAll
Supported LanguagesOver 55 languages

Frequently Asked Questions

Piwik is an open source analytics platform that enables users to measure web and mobile apps as well as intranet portals. It protects the privacy of users through advanced privacy features and its approach to data ownership. Piwik offers On-premises and Cloud deployment options. Available in over 50 languages, it is fully customisable and vendor-independent. Piwik offers over 70 integrations with Content Management Systems, Ecommerce solutions, Forums as well as other mobile and web platforms. Piwik users can access analytics through the Piwik web interface, as well as mobile apps on iOS and Android.

Google Analytics, Adobe Analytics, and Hotjar are common alternatives for Matomo Analytics.

Reviewers rate Usability highest, with a score of 9.

The most common users of Matomo Analytics are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(57)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Piwik Analytics, also known as Matomo Analytics, is a versatile analytics tool that offers valuable insights to businesses and individuals looking to gain a deeper understanding of their website performance and user behavior. Users appreciate Piwik Analytics' privacy options and open-source concept, which allows them to maintain control over their data.

One key use case for Piwik Analytics is analyzing website usage and visitor behavior. Users can easily install Piwik Analytics to fill the gaps in their current analytics reporting and gain quick and detailed views on how visitors interact with their projects. By tracking metrics such as point of entry, visitor demographics, and search keywords, Piwik helps users make informed decisions related to website performance and optimize their efforts accordingly.

Another important use case for Piwik Analytics is its role as an alternative to Google Analytics. Many users choose Piwik over Google services to manage site metrics for client sites or personal projects. With its depth of information and ownership of data, Piwik provides a valuable option for businesses who are concerned about their privacy or want more control over their analytics.

Matomo Analytics, in particular, offers additional features such as the funnel analysis and heatmap analysis. The funnel feature helps identify pages with high user drop-off rates, allowing users to optimize the subscription model or improve the user flow. Heatmap analysis highlights areas where UX design changes may be needed to prevent users from getting lost on the home page.

Overall, Piwik Analytics is a trusted tool for website owners and marketers who seek comprehensive insights into user behavior, website performance, and campaign activity. It fulfills various needs such as tracking active users, enhancing user experience, measuring website performance, recognizing visitor interests, and benchmarking system behavior. Regardless of whether it is used in marketing departments or by open-source projects, Piwik Analytics continues to provide reliable analytics while respecting user privacy.

Open-source customization: Many reviewers have expressed appreciation for Piwik's open-source nature, as it has allowed them to customize and modify the platform to suit their specific requirements. This flexibility has been highly valued by users who need a tailored analytics solution.

User-friendly data presentation: The visually appealing and user-friendly data presentation in Piwik has been highly valued by many users. They have found it easy to understand and navigate through analytics reports, which has facilitated their analysis of website data.

Support for multiple sites and useful dashboards: Users have found the support for multiple sites and useful dashboards in Piwik to be highly beneficial. This feature allows them to efficiently manage and analyze data from different websites in one centralized location, making their workflow more streamlined.

Difficult Customization: Some users have found it challenging to create custom data sets for tiles/tabs and expressed frustration with the lack of clear instructions on how to do it. They mentioned that the process could be more straightforward and would benefit from additional explanations.

Lack of Help and Support: Several reviewers have mentioned difficulties in getting data to populate after clicking certain buttons, such as the 'WP-Piwik - SEO' button, and felt that the lack of help on the site was unhelpful and frustrating. They emphasized the need for more comprehensive documentation or support resources to assist users in troubleshooting issues.

Limited Features Compared to Competitors: Some users have expressed disappointment with Piwik's goals functionality, stating that other analytics packages offer more comprehensive features. They feel that Piwik falls short in providing advanced goal tracking capabilities, which are available in competing platforms.

Attribute Ratings

Reviews

(1-1 of 1)
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Erik Rühling | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
We use Piwik as an alternative to Google Analytics for our clients who want to track their web site statistics and would rather not have their data hosted by Google. In addition, we use it to track our own website's data.
  • Multiple sites can be easily configured and tracked in one central dashboard.
  • There is more than one way to track the site visits - javascript is not necessary (but is of course the easiest way to track)
  • With the new version 2.0, various reports can be 'widgetized' and embedded in other web pages that are not necessarily part of the main Piwik domain (i.e. you can embed live reports in a client's intranet)
  • Initial setup is simple, but you'll need to know something about your server environment.
  • Importing raw data from server logs is not trivial, and takes a bit of work to get right.
Perfect for those who want total control of their data and are savvy with web technologies.
  • As with any analytics program, Piwik has enabled us to look at where the traffic is going and how to optimize for that traffic. In particular, the nightly email reports keep the design and account staff engaged with the sites and give them a 'big picture' view.
I have used Google Analytics in the past and still do for our clients who wish to use it, although I am not absolutely familiar with its features. AWStats & Urchin of course analyze the raw server logs, but are not as feature rich or configurable as Piwik.
The price is always right - free. Of course, a donation is accepted and it looks as if the developers have made the most of such. In addition, you are in control and own all the data.
Only one hiccup when we were using a beta installation. Other than that, smooth sailing.
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