Mattermost

Mattermost

Customer Verified
Score 8.9 out of 10
Mattermost

Overview

What is Mattermost?

Mattermost from the company of the same name in Palo Alto is a messaging, collaboration and communication platform providing high security and compliance for the businesses that need it.
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Recent Reviews

Very good Product

10 out of 10
November 15, 2022
In the search for a good collaboration tool, we found Mattermost. We use it for internal messaging within the department. It has helped us …
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How Mattermost Differs From Its Competitors

Open Source Platform

Big companies can't afford to risk a security incident. So, it's great that you have the option of self-hosting. So, you can easily limit the access to the Mattermost instance and thus ensure more security. It's also good when the entire open-source community looks for security gaps and can close …
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Open Source Platform

Our team has been using Mattermost for over a year now. We have resolved many issues in the source code and have submitted pull requests which have been accepted and included in official releases. The open source nature of Mattermost is one of the most important reasons our team chose it as our …
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Open Source Platform

Being open-source is an additional quality because it enables us to modify it as per our needs however not found any such thing which is needed to be amended. Works well and fulfils the collaboration needs efficiently.
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Open Source Platform

Mattermost being open-source is an attractive proposition to the customer software consultancy I work for. The ability for our developers to be able to dig into the source code and modify the software to our specifications is a game changer. That being said, I don't believe we've altered it at all.
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Open Source Platform

The biggest advantage we had rolling out Mattermost in our on-premise corporate rack was having it in our own control. We manage the data, texts, files, etc. We control and administer the users across organisation using the platform (system console) by Mattermost. Also, we have flexibility to …
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Open Source Platform

Mattermost has the virtue of connecting the sales, marketing, and human resources team only with a correct implementation in these three areas of vital importance, not for these three areas, it would also be satisfactory for the entire company, of course, this would generate additional expense. …
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Open Source Platform

With Mattermost we keep our information safe, group and individual communications are fast and do not require large processes to carry it out. Team collaboration is very good and we establish remote communications without interfering with the quality of the conversations. It is a system that we …
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Open Source Platform

With Mattermost functionalities the project development control and the effective ability on multiple accessibility control management using this system is fantastic and even managing document accessibility through Mattermost functionalities is perfect. The interface is easy, clean, and easy …
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Open Source Platform

It is an excellent platform that is completely secure, simple, profitable, and with a very good user interface. Mattermost increases the ease of all internal communications with rapid implementation in our facilities.
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Open Source Platform

It is a type of Intranet feature which is highly secure and just belongs to your office only. You don't need to worry about any data leak. You can also assign other users tasks on this and get them notified through the notification feature. You can make groups of various projects and can include …
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Open Source Platform

It is ok for us to use opensource, but we always prefer the license tool and support from the vendor. This makes the task is easier and can support the team with the best technical knowledge, they can use. Also with this, we can improve the speed of software delivery to the market
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Open Source Platform

We use the self-hosted community version in our organization and feel very confident with the fact that we have access to the source code. Before moving to Mattermost, we first had invested in a communication platform that was acquired by a competitor and discontinued, which brought many problems; …
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Open Source Platform

While we haven't really modified or suggested improvements to Mattermost's source code, it's great that we can trust it via the GitHub issues and receive help from the community fairly quickly.
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 23 features
  • Chat (33)
    9.6
    96%
  • Discussions (31)
    9.6
    96%
  • Mobile Access (30)
    9.4
    94%
  • Notifications (33)
    9.4
    94%

Reviewer Pros & Cons

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Video Reviews

Leaving a video review helps other professionals like you evaluate products. Be the first one in your network to record a review of Mattermost, and make your voice heard!

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Pricing

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Starter

$0

On Premise
per month per user

Professional

$10

On Premise
per month per user

Enterprise

Contact Us

On Premise
per month per user

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://mattermost.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services
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Features

Project Management

Project management software provides capabilities to streamline management of complex projects through task management, team collaboration and workflow automation

8.7Avg 7.9

Communication

Features that allow team members to communicate about collaborative projects and keep each other informed of their opinions and progress.

8.6Avg 7.9

File Sharing & Management

Features that allow collaborators to view, work on, and organize files.

8.5Avg 8.1
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Product Details

What is Mattermost?

Mattermost is an open source platform for secure collaboration across the entire software development lifecycle. Developers around the globe use Mattermost to increase their productivity by bringing together team communication, task and project management, and workflow orchestration into a unified platform for agile software development.

Mattermost Screenshots

Screenshot of Channels: All of your team’s communications in one place.Screenshot of Playbooks: Orchestrate work across your tools and teams.Screenshot of Boards: Plan any project and hit every milestone.Screenshot of Connections: Unite your entire technology stack through a single point of collaboration.

Mattermost Video

Mattermost Downloadables

Mattermost Integrations

Mattermost Competitors

Mattermost Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)25%
Mid-Size Companies (51-500 employees)25%
Enterprises (more than 500 employees)50%

Mattermost Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Linux, Mac
Mobile ApplicationApple iOS, Android, Windows Phone

Frequently Asked Questions

Mattermost from the company of the same name in Palo Alto is a messaging, collaboration and communication platform providing high security and compliance for the businesses that need it.

Mattermost starts at $0.

Slack, Microsoft Teams, and Discord are common alternatives for Mattermost.

Reviewers rate Chat and Discussions highest, with a score of 9.6.

The most common users of Mattermost are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews

(1-25 of 29)
Companies can't remove reviews or game the system. Here's why
Arjun Dakash | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Mattermost offers secure collaboration for my team. I like how flexible the deployment is with either on-premises or secure cloud where our data and information is stored securely and for the control and visibility we need. Real-time and async messaging with integrated voice and video.
File,image and link sharing.
Rich markdown formatting.
Multiple language code syntax highlighting.
Unlimited and searchable message history.
Score 9 out of 10
Vetted Review
Verified User
Microsoft Teams feels quite clunky and the video chat is buggy. Slack is close but maybe not quite as feature-rich. Mattermost just feels like the right tool for a company my size ~1000+ users. No one has had any major issues with this tool and there haven't been any complaints. The zoom integration is great.
Abhigyan Tiwari | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
First of all, we don't lose messages; we can see or search messages from any point in the past. Second, it offers to manage the whole product ourselves from hosting to serving users of our organisation. We feel that we have full control over data, managing users, administration, etc.
Rehan Ansari | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Before Mattermost my organization was using Slack. Although it is a very good tool, but when your users increase in number then sudden application crashing issues arise, thus interrupting your work. Also, Mattermost has many more features as compared to Slack which makes it a much more useful tool to use.
Thao Vo | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Slack is also a very good tool, but it lacks performance, when we meet with so many people it becomes lagging, and cannot hear anything. This is not happening with Mattermost, this is a good tool for video conferences and team meetings also, please welcome the Mattermost to our teams
Mauricio Alegretti | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Before Mattermost, we used Stride first, and then Slack as our communication platform. Stride got discontinued so it is not comparable, but Slack got very costly for us, with basically the same features as Mattermost - a matter of fact, the "reply" feature is surprisingly non-existent on Slack (you can reply by opening a different thread, but that is hard to follow in most cases), and not only exists in Mattermost but very straightforward. We have considered using Discord too, but then chose Mattermost for its open-source nature, and the possibility of running our very own self-hosted servers, with total control.
Score 10 out of 10
Vetted Review
Verified User
Mattermost was in a class of its own when compared to a host of Microsoft solutions and ownCloud. MS products are always encumbered with ongoing licensing and maintenance costs, plus the cost of people to maintain the servers those run on. Mattermost runs on a cloud VM and is basically self-healing for the most part. ownCloud was almost a success, but never quite achieved that, and then ownCloud's licensing and custom development got in the way.
Alex Charles | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
As compare to Slack with this tool, Mattermost has introduced more convenience and features for collaboration. All updates come with new and advanced features and functions which always fascinate me and become the reason for using this efficient tool.
Score 9 out of 10
Vetted Review
Verified User
Compared to Microsoft Teams, Mattermost lacks the integration with the popular Microsoft Office Suite, and lacks features such as audio/video capability. Teams excels at this, and has an advantage, as Microsoft has all those features working well in-house.

Compared to Slack, Mattermost is very similar in design and use. The difference is that Mattermost can be deployed on-premises, within your own organization's datacenters, whereas Slack is hosted on the cloud. Our organization, for this reason, chose to deploy Mattermost, so that we can have more control over data and have more security measures in place.
Score 10 out of 10
Vetted Review
Verified User
Mattermost is as good of a software as HipChat. They both allow for easy communication within our company across private, group, or mass messaging. The notifications of both work well without flaw. The only difference that I have noticed between the two would be that HipChat had a silly gif messaging aspect that I have not seen work as well in Mattermost.
Jonathan Warren | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Mattermost provides a familiar user interface, fast performance, and a complete set of user collaboration tools and features - it stands out by providing a self-managed installation option for better integration with existing IT assets and more control over data storage. We love Mattermost because it works perfectly for our company structure (freelance resource collaboration on projects) and we know our data is safe and exportable.
Score 9 out of 10
Vetted Review
Verified User
Skype is a light version when compared to Mattermost. Skype is easy to login (using username and password). Whereas, Mattermost login or setup or configuration is way different from Skype. We wanted to integrate with Jumpcloud for various reasons, so we have selected Mattermost over Skype.
Score 8 out of 10
Vetted Review
Verified User
  • Mattermost is very similar to Slack and has the advantage (in our case) of being entirely on-premises, and entirely free. The feature set is similar, and it has filled the original need that Slack was suggested as a solution for very well.
  • Teams is potentially a better choice for groups whose Microsoft licensing already includes it, or who want the range of direct integration with other Microsoft products.
Angela Goldsmith, PMP | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Slack is excellent and has many of the same features as Mattermost. However, the cost if you have a larger group can be prohibitive. Mattermost is a better ROI per user, in our opinion. It also allows us to host it ourselves, which is more desirable for management by our MIS department.
Travis Brown | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Mattermost is very comparable to Slack. While Slack is more well-known and has a larger budget for advertising, Mattermost can hold its own. Slack probably has some additional integrations, but for what we were looking for (a quality communication tool) Mattermost was a great solution. This has been a great feature for us to offer to our clients to keep the lines of communication open.
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