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Mattermost

Mattermost

Overview

What is Mattermost?

Mattermost from the company of the same name in Palo Alto is a messaging, collaboration and communication platform providing high security and compliance for the businesses that need it.

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Recent Reviews

Mattermost for the win!

9 out of 10
November 13, 2023
Incentivized
We use it as a way of communicating and team building across a staff of over 250 people spread out across the states. It makes everyone …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 23 features
  • Chat (31)
    9.8
    98%
  • Discussions (29)
    9.4
    94%
  • Mobile Access (28)
    8.6
    86%
  • Notifications (31)
    8.5
    85%

Reviewer Pros & Cons

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Pricing

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Free Self-Hosted

$0

On Premise
per month per user

Professional

$10

On Premise
per month per user

Enterprise

Contact Us

On Premise
per month per user

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://mattermost.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Features

Project Management

Project management software provides capabilities to streamline management of complex projects through task management, team collaboration and workflow automation

8.3
Avg 7.8

Communication

Features that allow team members to communicate about collaborative projects and keep each other informed of their opinions and progress.

8.8
Avg 8.0

File Sharing & Management

Features that allow collaborators to view, work on, and organize files.

8.9
Avg 8.1
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Product Details

What is Mattermost?

Mattermost is an open source platform for secure collaboration and technical workflows. It supports real-time communication, file and code snippet sharing, in-line code syntax highlighting, and workflow automation purpose-built for technical teams. Users can execute and automate workflows with flexible, custom integrations with popular technical tools like GitHub, GitLab and ServiceNow.


Mattermost Features

Project Management Features

  • Supported: Task Management
  • Supported: Workflow Automation
  • Supported: Mobile Access
  • Supported: File tracking
  • Supported: Integrates with other Project Management Tools

Communication Features

  • Supported: Chat
  • Supported: Status updates and activity feed
  • Supported: Notifications
  • Supported: Comments and feedback
  • Supported: Discussions
  • Supported: User directory and online status
  • Supported: Sharing and privacy
  • Supported: Surveys
  • Supported: Internal knowledgebase
  • Supported: Integrates with Outlook

Mattermost Screenshots

Screenshot of Channels: All team communications in one place.Screenshot of Playbooks: Orchestrates work across tools and teams.Screenshot of Boards: Project planning and milestones.Screenshot of Connections: Unites the entire technology stack through a single point of collaboration.

Mattermost Video

Mattermost Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Linux, Mac
Mobile ApplicationApple iOS, Android, Windows Phone

Frequently Asked Questions

Mattermost from the company of the same name in Palo Alto is a messaging, collaboration and communication platform providing high security and compliance for the businesses that need it.

Mattermost starts at $0.

Slack, Microsoft Teams, and Discord are common alternatives for Mattermost.

Reviewers rate Chat highest, with a score of 9.8.

The most common users of Mattermost are from Mid-sized Companies (51-1,000 employees).

Mattermost Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)25%
Mid-Size Companies (51-500 employees)25%
Enterprises (more than 500 employees)50%
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Comparisons

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Reviews and Ratings

(63)

Attribute Ratings

Reviews

(1-21 of 21)
Companies can't remove reviews or game the system. Here's why
Mauricio Alegretti | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
The API is very well documented, and there are many plugins and integrations that are open source, which gives a great background for starting to develop our own integrations and plugins. Besides all that, there are plugins available for almost all well-known DevOps and CI/CD tools, which also accelerated our implementation and integration time.
Jonathan Warren | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We have not yet found useful integrations with other products and platforms in our technical suite. Those that exist look useful in their intended circumstances, and we look forward to getting to work with them in the future. We would love to see greater email and calendar integration within Mattermost, allowing a more fulsome cloud experience for our users.
November 13, 2023

Mattermost for the win!

Score 9 out of 10
Vetted Review
Verified User
Incentivized
I don’t necessarily use this as an integration with other parts of our tech stack other than our corporate email accounts. There may be members of our team that to, but I’m not privy to thst info. I also find it easy to include links to other URL’s though as well.
Score 10 out of 10
Vetted Review
Verified User
Incentivized
The best way to use Mattermost is to integrate with other DevOps tools. There are integrations for tools like JIRA, GitHub, and PagerDuty so you can see your team's chat history in context within these tools. If you're using an Atlassian product, there are also plugins for Jira Service Desk and Bitbucket Pipelines that integrate directly with Mattermost.
Abhigyan Tiwari | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
It's 8 that is because it is already developer-friendly to integrate any kind of tools like GitLab/ Jenkins, etc. rest there are a few steps we need to follow for the integration process, this could be drastically improved to make the process of integrating tools literally fast. However, I respect whatever the community is offering in the free version.
Bernadette Johnsen | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
10 points for this internal communications system, since Mattermost is a service that integrates with other systems, it is not difficult to use and we maintain successful collaboration inside and outside the company. We mainly integrated it with Gitlab and the whole process was easy and with successful results.
Rehan Ansari | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
It can be easily integrated with any software(DevOps). You just need to be having a good hand on Mattermost and the technology you are integrating with. You can test it very easily and get satisfied with the results you get. Options are available easily thus making you sit and relax after the job is done.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
While it has core features like Bots, incoming/outgoing webhooks, I wish they were more seamless than they are now. Also, the external apps marketplace has very limited semi-official apps and missing some core ones like Google Meet native integration.
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