Overview
What is Mattermost?
Mattermost from the company of the same name in Palo Alto is a messaging, collaboration and communication platform providing high security and compliance for the businesses that need it.
Feature rich and cost effective - we migrated and never considered moving back
Mattermost makes a solid free, open-source solution
Mattermost contributes to a sense of community among remote teams.
Mattermost really matters for us
Mattermost is a great tool for small, shifting freelance teams
Best collaboration platform for privacy-focused companies!
Mattermost for the win!
Instant on the messaging, runner up on the improvements
Intuitive CI/CD, great communication channel for different teams and projects.
A communication tool that can be in your control
great option for teams looking for an enterprise-grade solution
Our Organisation has most of Collaboration Needs Satisfied using Mattermost - Team Chat, DevOps Integrations, Document Sharing
Perfect internal communications, with great security and good customization according to your requirements. Mattermos is the perfect software and better than many others.
Mattermost is a great secure alternative if you are tired of Slack.
How Mattermost Differs From Its Competitors
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Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Popular Features
- Chat (31)9.898%
- Discussions (29)9.494%
- Mobile Access (28)8.686%
- Notifications (31)8.686%
Reviewer Pros & Cons
Pricing
Free Self-Hosted
$0
Professional
$10
Enterprise
Contact Us
Entry-level set up fee?
- Setup fee optional
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Features
Project Management
Project management software provides capabilities to streamline management of complex projects through task management, team collaboration and workflow automation
- 7.4Task Management(18) Ratings
This includes the ability to plan, track, collaborate and report on tasks.
- 8.3Gantt Charts(10) Ratings
Gantt charts are charts that show tasks or events along the y-axis displayed against time along the x-axis.
- 8.3Scheduling(10) Ratings
Scheduling capabilities allow users to set schedules on tasks, and create timelines and milestones.
- 7.5Workflow Automation(13) Ratings
Workflow automation is the ability to route work requests along an approval process automatically.
- 8.6Mobile Access(28) Ratings
Mobile access is the ability to access the software from a smartphone or tablet.
- 9.2Search(25) Ratings
Users can search for related materials across files, discussions threads, schedules, etc. using project keywords or tags.
- 8.8Visual planning tools(12) Ratings
Includes visual tools such as pinboards, mind-maps, or charts for collaborative brainstorming and/or workflow planning.
Communication
Features that allow team members to communicate about collaborative projects and keep each other informed of their opinions and progress.
- 9.8Chat(31) Ratings
Instant messaging tool allows users to communicate with select other users in real-time threads.
- 8.6Notifications(31) Ratings
Users can follow other users and/or join specific projects, electing to receive notifications when there are changes and updates.
- 9.4Discussions(29) Ratings
Users can join groups or message boards for forum-style collaboration.
- 9Surveys(18) Ratings
Users can create and participate in surveys to get input from other collaborators.
- 8.6Internal knowledgebase(17) Ratings
Users can author or access “How-to” help and reference tips about internal processes.
- 8.5Integrates with GoToMeeting(9) Ratings
Integrates with GoToMeeting for web conferencing.
- 8.6Integrates with Gmail and Google Hangouts(13) Ratings
Integrates with Gmail and Google Hangouts.
- 8.2Integrates with Outlook(9) Ratings
Integrates with Microsoft Outlook to tie in email threads.
File Sharing & Management
Features that allow collaborators to view, work on, and organize files.
- 8.8Versioning(12) Ratings
Users can access the most up-to-date version of a document, track changes, and revert to older versions if needed.
- 9.1Video files(23) Ratings
Supports video file types
- 9.1Audio files(23) Ratings
Supports audio file types, such as .mp3, .mp4, and .wav
- 8.4Document collaboration(19) Ratings
Users can edit files and attach comments to files.
- 8.9Access control(23) Ratings
Users can control access to (shared) files, including different levels of access such as view-only or permission to edit.
- 8.4Advanced security features(20) Ratings
Includes advanced security features such as file encryption or remote data wipe.
- 8.7Integrates with Google Drive(13) Ratings
Integrates with Google's cloud storage platform, Google Drive.
- 9.3Device sync(17) Ratings
Device syncing that updates files connected to the cloud, keeping all files up to date regardless of where they are edited or viewed.
Product Details
- About
- Integrations
- Competitors
- Tech Details
- Downloadables
- FAQs
What is Mattermost?
Mattermost Features
Project Management Features
- Supported: Task Management
- Supported: Workflow Automation
- Supported: Mobile Access
- Supported: File tracking
- Supported: Integrates with other Project Management Tools
Communication Features
- Supported: Chat
- Supported: Status updates and activity feed
- Supported: Notifications
- Supported: Comments and feedback
- Supported: Discussions
- Supported: User directory and online status
- Supported: Sharing and privacy
- Supported: Surveys
- Supported: Internal knowledgebase
- Supported: Integrates with Outlook
Mattermost Screenshots
Mattermost Video
Mattermost Integrations
Mattermost Competitors
Mattermost Technical Details
Deployment Types | On-premise, Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Windows, Linux, Mac |
Mobile Application | Apple iOS, Android, Windows Phone |
Mattermost Downloadables
- The Guide to Developer Productivity is based on the findings of a survey of over 300 developers, as well as an assessment of the software development landscape to uncover key trends, points of interest, and challenges facing developer teams in 2022.
- Mattermost offers a purpose-built collaboration platform designed for development workflows. Their platform helps teams plan, organize, and run software development projects, while integrating with communication and collaboration tools.
Frequently Asked Questions
Mattermost Customer Size Distribution
Consumers | 0% |
---|---|
Small Businesses (1-50 employees) | 25% |
Mid-Size Companies (51-500 employees) | 25% |
Enterprises (more than 500 employees) | 50% |
Comparisons
Compare with
Reviews and Ratings
(64)Attribute Ratings
Reviews
(1-5 of 5)Mattermost makes a solid free, open-source solution
- Slack-like collaboration
- A wide variety of plugins
- Somewhat random selection of features that require a paid version
- The usefulness of some integrations is questionable
- Mobile Access
- 70%7.0
- Search
- 80%8.0
- Chat
- 100%10.0
- Notifications
- 90%9.0
- Discussions
- 90%9.0
- Document collaboration
- 60%6.0
- It has allowed us to implement videoconferencing between our offices very simply and cheaply.
- Some non-technical users have expressed frustration with trying to use more complex features, requiring more IT intervention.
- Slack and Microsoft Teams
- IT collaboration
- None
- It is already being replaced by another product, so none
- Other
- Chat
- Video meeting
- Intuitive interface.
- Easy to create channels.
- Mobile and Desktop apps let you stay connected anywhere.
- Would be nice to be able to arrange pinned posts.
- Would be great to have a NOTES section per channel for links, phone numbers, text blocks, etc.
- Mobile Access
- 100%10.0
- Search
- 100%10.0
- Chat
- 100%10.0
- Notifications
- 100%10.0
- Discussions
- 100%10.0
- Surveys
- N/AN/A
- Internal knowledgebase
- N/AN/A
- Integrates with GoToMeeting
- N/AN/A
- Integrates with Gmail and Google Hangouts
- N/AN/A
- Integrates with Outlook
- N/AN/A
- Video files
- 80%8.0
- Audio files
- 80%8.0
- Advanced security features
- N/AN/A
- Integrates with Google Drive
- N/AN/A
- Device sync
- N/AN/A
- Faster response times than email to a group or an individual.
- Ability to engage a group of SMEs in a single channel.
- Ability to quickly construct a channel of colleagues to stay in touch with during remote work day.
- Microsoft Teams and Slack
- Communication between leadership and the entire company.
- Team member communication while on client projects.
- Human Resources channel.
- Hangout Lounge for our remote team members to socialize, post memes, etc.
- Several special interest groups formed organically.
- IT service desk possibly.
Mattermost really matters for us
- Good usability
- Good with our project management and workflows
- Good tool for the Enterpise
- Need more integrations from other products with Mattermost
- Task Management
- 70%7.0
- Gantt Charts
- 70%7.0
- Scheduling
- 60%6.0
- Workflow Automation
- 90%9.0
- Mobile Access
- 90%9.0
- Search
- 80%8.0
- Visual planning tools
- 80%8.0
- Chat
- 90%9.0
- Notifications
- 90%9.0
- Discussions
- 90%9.0
- Surveys
- 60%6.0
- Internal knowledgebase
- 90%9.0
- Integrates with GoToMeeting
- 60%6.0
- Integrates with Gmail and Google Hangouts
- 90%9.0
- Integrates with Outlook
- N/AN/A
- Versioning
- 50%5.0
- Video files
- 50%5.0
- Audio files
- 50%5.0
- Document collaboration
- 20%2.0
- Access control
- 50%5.0
- Advanced security features
- 50%5.0
- Integrates with Google Drive
- 80%8.0
- Device sync
- 50%5.0
- Increased collaboration
- More responsive to operational issues
- Better integrations with other monitoring tools
- collaborating
- sharing ideas
- communicating status
- there is nothing so far that has been unexpected
- we primarily plan to use it for product collaborating
- in the future it may be used with integrating with products that we use for building product.
- Cloud Solutions
- Scalability
- Integration with Other Systems
- Ease of Use
- Implemented in-house
- none
- easy for messaging
- create groups
- I don't have anything
Mattermost is a great tool for small, shifting freelance teams
- User management
- Discussion delineation (channels)
- Multi-platform support
- Easy installation and maintenance
- Notifications - buggy on iOS and macOS
- Embedded media integration - some attachments only download, or don't display/navigate well inside the app
- Integrations with email and calendar would be nice if native to the app
- Scheduling
- N/AN/A
- Workflow Automation
- N/AN/A
- Mobile Access
- 80%8.0
- Search
- 100%10.0
- Chat
- 100%10.0
- Notifications
- 60%6.0
- Discussions
- 100%10.0
- Surveys
- 100%10.0
- Internal knowledgebase
- 100%10.0
- Video files
- 100%10.0
- Audio files
- 100%10.0
- Document collaboration
- 90%9.0
- Access control
- 100%10.0
- Advanced security features
- 90%9.0
- Device sync
- 100%10.0
- Low operations costs
- Flexible user access controls minimizes onboarding time
- Regular manual back-end maintenance required
- Slack and Microsoft Teams
- Business Development & Collaboration
- Project Communication
- Sharing resources, establishing a repository of business and project information
- Searchable repository of vendors and solution providers
- Scaling to include external project resources
- Voice and video communication with coworkers
- Cloud Solutions
- Scalability
- Integration with Other Systems
- Ease of Use
Mattermost - A helpful asset for your organization
- The system console feature to manage all users.
- Different groups can be formed easily and the privacy is amazing.
- Flexibility to post big images, attachments is really cool.
- The options we look for should be more easily available with a change in its interface.
- Group deletion is still a big task. It should be easily available to all users.
- Task Management
- 90%9.0
- Gantt Charts
- 80%8.0
- Scheduling
- 100%10.0
- Workflow Automation
- 90%9.0
- Mobile Access
- 100%10.0
- Search
- 100%10.0
- Visual planning tools
- 90%9.0
- Chat
- 100%10.0
- Notifications
- 100%10.0
- Discussions
- 100%10.0
- Surveys
- 90%9.0
- Internal knowledgebase
- 90%9.0
- Integrates with GoToMeeting
- 80%8.0
- Integrates with Gmail and Google Hangouts
- 90%9.0
- Integrates with Outlook
- 80%8.0
- Versioning
- 90%9.0
- Video files
- 90%9.0
- Audio files
- 90%9.0
- Document collaboration
- 100%10.0
- Access control
- 100%10.0
- Advanced security features
- 90%9.0
- Integrates with Google Drive
- 90%9.0
- Device sync
- 90%9.0
- Managing all things at one place is the biggest asset of Mattermost.
- Assigning tasks to subordinates and then getting notifications after work is done is so cool.
- Getting out of office messages is very helpful when you want urgent work done and the person is on leave. You get to know this from OOO messages.
- Handling Projects
- Interacting privately with any individual.
- Assigning tasks to a group of team members in one go.
- Testing some products launched internally.
- Giving minute to minute projects updates.
- DevOps is the main platform to be used.
- Interacting with support department during WFH.