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Mattermost

Mattermost

Overview

What is Mattermost?

Mattermost from the company of the same name in Palo Alto is a messaging, collaboration and communication platform providing high security and compliance for the businesses that need it.

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Recent Reviews

Mattermost for the win!

9 out of 10
November 13, 2023
Incentivized
We use it as a way of communicating and team building across a staff of over 250 people spread out across the states. It makes everyone …
Continue reading
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 23 features
  • Chat (31)
    9.8
    98%
  • Discussions (29)
    9.4
    94%
  • Mobile Access (28)
    8.6
    86%
  • Notifications (31)
    8.5
    85%

Reviewer Pros & Cons

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Pricing

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Free Self-Hosted

$0

On Premise
per month per user

Professional

$10

On Premise
per month per user

Enterprise

Contact Us

On Premise
per month per user

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://mattermost.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Features

Project Management

Project management software provides capabilities to streamline management of complex projects through task management, team collaboration and workflow automation

8.3
Avg 7.8

Communication

Features that allow team members to communicate about collaborative projects and keep each other informed of their opinions and progress.

8.9
Avg 8.0

File Sharing & Management

Features that allow collaborators to view, work on, and organize files.

8.9
Avg 8.1
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Product Details

What is Mattermost?

Mattermost is an open source platform for secure collaboration and technical workflows. It supports real-time communication, file and code snippet sharing, in-line code syntax highlighting, and workflow automation purpose-built for technical teams. Users can execute and automate workflows with flexible, custom integrations with popular technical tools like GitHub, GitLab and ServiceNow.


Mattermost Features

Project Management Features

  • Supported: Task Management
  • Supported: Workflow Automation
  • Supported: Mobile Access
  • Supported: File tracking
  • Supported: Integrates with other Project Management Tools

Communication Features

  • Supported: Chat
  • Supported: Status updates and activity feed
  • Supported: Notifications
  • Supported: Comments and feedback
  • Supported: Discussions
  • Supported: User directory and online status
  • Supported: Sharing and privacy
  • Supported: Surveys
  • Supported: Internal knowledgebase
  • Supported: Integrates with Outlook

Mattermost Screenshots

Screenshot of Channels: All team communications in one place.Screenshot of Playbooks: Orchestrates work across tools and teams.Screenshot of Boards: Project planning and milestones.Screenshot of Connections: Unites the entire technology stack through a single point of collaboration.

Mattermost Video

Mattermost Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows, Linux, Mac
Mobile ApplicationApple iOS, Android, Windows Phone

Frequently Asked Questions

Mattermost from the company of the same name in Palo Alto is a messaging, collaboration and communication platform providing high security and compliance for the businesses that need it.

Mattermost starts at $0.

Slack, Microsoft Teams, and Discord are common alternatives for Mattermost.

Reviewers rate Chat highest, with a score of 9.8.

The most common users of Mattermost are from Mid-sized Companies (51-1,000 employees).

Mattermost Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)25%
Mid-Size Companies (51-500 employees)25%
Enterprises (more than 500 employees)50%
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Comparisons

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Reviews and Ratings

(63)

Attribute Ratings

Reviews

(1-1 of 1)
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Score 9 out of 10
Vetted Review
Verified User
Incentivized
We are starting to use Mattermost along with Slack for cross team and cross organization communication.
  • Good usability
  • Good with our project management and workflows
  • Good tool for the Enterpise
  • Need more integrations from other products with Mattermost
This has been effective with communications across teams outside my immediate team. We are able to use it for threading and we can use it across multiple channels. When we need immediate feedback with one of our partners we get updates on the status of their service. We have become more productive since we starting using Mattermost.
Project Management (7)
77.14285714285714%
7.7
Task Management
70%
7.0
Gantt Charts
70%
7.0
Scheduling
60%
6.0
Workflow Automation
90%
9.0
Mobile Access
90%
9.0
Search
80%
8.0
Visual planning tools
80%
8.0
Communication (8)
71.25%
7.1
Chat
90%
9.0
Notifications
90%
9.0
Discussions
90%
9.0
Surveys
60%
6.0
Internal knowledgebase
90%
9.0
Integrates with GoToMeeting
60%
6.0
Integrates with Gmail and Google Hangouts
90%
9.0
Integrates with Outlook
N/A
N/A
File Sharing & Management (8)
50%
5.0
Versioning
50%
5.0
Video files
50%
5.0
Audio files
50%
5.0
Document collaboration
20%
2.0
Access control
50%
5.0
Advanced security features
50%
5.0
Integrates with Google Drive
80%
8.0
Device sync
50%
5.0
  • Increased collaboration
  • More responsive to operational issues
  • Better integrations with other monitoring tools
We have not modified the source code.
We were able to integrate it fairly quickly. This is a real plus for this service.
Kind of a different space - more power than what you get with Google messaging.
2000
The users of Mattermost primarily are involved with building product. This includes heads of engineering, product managers, project managers, software developers, QA, devops, releases engineering, performance engineering, quality management, technical documentation writers, system admins, database admins and many more.
5
The people who support Mattermost are primarily IT and leaders within product teams.
  • collaborating
  • sharing ideas
  • communicating status
  • there is nothing so far that has been unexpected
  • we primarily plan to use it for product collaborating
  • in the future it may be used with integrating with products that we use for building product.
so far the teams that use it are liking it. There does not appear to be a significant reason (or alternative) to change.
No
  • Cloud Solutions
  • Scalability
  • Integration with Other Systems
  • Ease of Use
this is a product for users - it had to be something that our product people would actually use.
I don't have ideas on how we would change our evaluation process.
  • Implemented in-house
Change management was minimal
  • none
This went as expected. No surprises or major hurdles.
we get helpful product support when we have needed it.
I am not sure.
I don't have anything here.
it requires no training. it works very similar to other products.
  • easy for messaging
  • create groups
  • I don't have anything
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